Crowne Plaza Times Square

1605 Broadway Avenue, Times Square, New York (NY), United States, 10019 - See map
4-star Hotel
Free Wi-Fi
8.0
Excellent
/10
(385 reviews)See what guests said
Housekeeping9
View6
Breakfast1
select your datePlease enter your stay dates to see price
Crowne Plaza Times Square
King Bed Times Square View Non-Smoking Crowne Plaza Times Square
Lobby Crowne Plaza Times Square
Lobby Crowne Plaza Times Square
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Wellness activities
Workout and Leisure
Property highlightsRead all 385 reviews
Excellent comfort
8.3 room quality and comfort
Excellent cleanliness
8.1 rating for cleanliness
Exceptional reputation
Recommended by 80% of guests
Very good service
7.8 rating for service

After the show we redeemed the free drink coupons we received upon check in in the lounge, the waiter was so much fun.

Kimberley | February 28, 2020

We were thrilled to be able to leave our bags in the room and freshen up before discovering the city.

Kimberley | February 28, 2020

Ideal location for shopping, exploring, food and theater enjoyment.

Vicente | February 18, 2020

Very nice hotel it is across from m&m store at 49th.

Donna | March 9, 2020

Highlights: Great location and nice size room.

Leigh | October 4, 2019

The check in staff was friendly and helpful.

Kimberley | February 28, 2020

  • 90 meters to public transportation

  • Airport transfer

  • Located in heart of New York (NY)

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in New York (NY) every 2 minutes on Agoda.com
Value for money7.5
Location rating9.4
Nearest airportLaGuardia Airport (LGA)
Distance to airport9.6 km

Rooms available at Crowne Plaza Times Square

8.3
Excellent
Room comfort & quality
Standard Room Non-Smoking
Standard Room Non-Smoking
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed
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2 Double Beds City View Non-Smoking
2 Double Beds City View Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds
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King Bed City View Non-Smoking
King Bed City View Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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King Bed Times Square View Non-Smoking
King Bed Times Square View Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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King Bed Traditional Room Non-Smoking
King Bed Traditional Room Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
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2 Double Beds Times Square View Non-Smoking
2 Double Beds Times Square View Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 double beds
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Deluxe Room Non-Smoking
Deluxe Room Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • River view
  • 2 single beds or 1 double b...
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2 Double Beds Traditional Room Non-Smoking
2 Double Beds Traditional Room Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 double beds
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King Hearing Accessible Roll In Shower Non-Smoking
King Hearing Accessible Roll In Shower Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Junior Suite King Non-Smoking
Junior Suite King Non-Smoking
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 1 king bed
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Frequently asked questions

Does Crowne Plaza Times Square offer hand sanitizer?

Hand sanitizer is available at Crowne Plaza Times Square.

Does Crowne Plaza Times Square offer contactless check-in and check-out?

Crowne Plaza Times Square has online, unmanned, or self-service check-in to reduce human contact and avoid cross infection.

Does Crowne Plaza Times Square accept food delivery services other than room service?

Third party food delivery to rooms is available at Crowne Plaza Times Square.

Is there physical distancing on the premises?

Social distancing measures are enforced in common areas.

Are protective screens set up in common areas?

During face-to-face interactions, a transparent protective shield may be offered between persons.

What time is check-in and check-out at Crowne Plaza Times Square?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Crowne Plaza Times Square?

Crowne Plaza Times Square is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the Let us know what you need section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. For those who wish to drive their own cars, Crowne Plaza Times Square has a car park on site, as well as additional parking nearby if the first car park is full. Car parking is available for a fee of USD 70 per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around New York (NY) with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Crowne Plaza Times Square?

Crowne Plaza Times Square does not permit smoking in any of its rooms or indoor areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Crowne Plaza Times Square

  • 9.6
    Exceptional
    Location

    "Perfect location to timesquare"

    Rollando

    |

    December 2, 2019

  • 8.4
    Excellent

    "We checked in December 28 (peak season) yet the front desk was very efficient."

    Zaynab

    |

    December 31, 2019

  • 8.8
    Excellent
    Staff 

    "Staff were extremely helpful."

    Lesley

    |

    February 15, 2019

Property ranking|Compared to 1,925 New York (NY) properties
See all rankings
Location score
9.5/10
Room comfort score
8.3/10
Room size
32 sqm.
Cheapest price score
Better than
98
%
of New York (NY) properties
Better than
96
%
of New York (NY) properties
Bigger than
94
%
of New York (NY) properties
Better than
91
%
of New York (NY) properties
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Overall rating:
8.0
Excellent
525 reviews
Cleanliness
8.1
Facilities
7.5
Location
9.4
Read all reviews >
What travelers say they love:
Great location, room comfortable & spacious.
Lesley from United Kingdom
Group
More about Crowne Plaza Times Square

More about Crowne Plaza Times Square

Located in Times Square, this Manhattan hotel is within 7 minutes’ walk of Rockefeller Center and Radio City Music Hall. Guests can enjoy the convenience of a concierge service and on-site dining. Serving traditional American cuisine with views of Times Square, the Brasserie 1605 prepares breakfast, lunch and dinner. Guests at the Times Square Crowne Plaza can also have drinks at the Broadway 49 Bar. Featuring views of the city, each room at the Crowne Plaza Times Square also has a flat-screen cable TV and a MP3 station. Concierge rooms can access a private lounge for a continental breakfast and afternoon snacks. The on-site New York Sports Club features a sauna and a pool. Central Park is 10 minutes’ walk away. The hotel is also steps away from the 49th Street underground station.

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Most talked about facilities

Housekeeping
14 mentions
Internet
10 mentions
Breakfast
6 mentions
View
4 mentions

What they offer

8.0
Very good

"Reasonable price and facilities."

Sarah

|

March 8, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Continental
Vegetarian

Nearby restaurants

American cuisine
American cuisine
Brasserie 1605 at the Crowne Plaza Times Square
10 m American, Contemporary, French
Sbarro
30 m American, Italian, Pizza
Texa's Grill
50 m American, Seafood, Steakhouse
Italian cuisine
Italian cuisine
Serafina at The Time Hotel
90 m Italian, Pizza
Famiglia Pizzeria
100 m Italian, Pizza
LA Primavera
130 m Italian
Bar
Bar
The Mean Fiddler
200 m Bar, Irish, Pub
Russian Vodka Room
300 m Bar, Eastern European, Pub
St. Cloud
560 m Bar

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Crowne Plaza Times Square from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.1
Facilities7.5
Location9.4
Room comfort and quality8.3
Service7.8
Value for money7.5
High score for New York (NY)
Rating
9+ Exceptional (60)
8-9 Excellent (48)
7-8 Very Good (66)
6-7 Good (25)
<6 Below Expectation (36)
Time of the year
Mar - May (59)
Jun - Aug (71)
Sep - Nov (52)
Dec - Feb (53)
Don't miss out!Users are booking a place in New York (NY) every 2 minutes on Agoda.com
All guests (385)
All room types
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Show reviews that mention 

Showing 235 verified guest comments
12345
9.3
Exceptional
FERIX from Indonesia
Family with teens
Stayed 5 nights in November 2011

Lovely Hotel”

Great Location

had the most amazing time at crowne plaza times square hotel. stayed for 5 nights in total from novemer 24th - 30th, nice services with such a smile,check in was quick. the rooms are nice and spacious, hd tv with hd channels was a nice touch, the beds are simply one of the most comfortable beds i've ever had the pleasure of sleeping on.

Reviewed December 07, 2011
8.7
Excellent
Ruzaini from Malaysia
Family with teens
2 Double Beds Traditional Room Non-Smoking
Stayed 3 nights in February 2013

Great Location and Great Hotel”

Location, Location, Location !!!

we so in love with crown plaza times square manhattan hotel because of the location and the room. the location is ideal, right in the middle of times square within easy walking distance of the broadway theatres. staff were friendly and helpful, check-in was fast and no problems.

Reviewed March 06, 2013
8.0
Excellent
Eng from Singapore
Business traveler
Stayed 5 nights in February 2012

Excellent location, but room amenities lacking”

great location

i stayed 5 nights at the crowne plaza times square hotel, and you cannot fault with its location! the rooms are nice enough, though a bit narrow, and good size beds too! what was special was that they have a cool coffee maker! unfortunately, there is no kettle or fridge. the heating / air con system is a puzzle to me too, but since its winter, its cool enough and the general heating from the hotel kept the room to a nice temp! we didn't turn on the heater or air con after the first day! it a great location and everything is nearby, so have a ball!

Reviewed February 10, 2012
9.0
Exceptional
Glenys from Australia
Solo traveler
Stayed 2 nights in September 2011

Excellent Hotel. Fabulous Location, Helpful staff.”

Location one block from Time Square, couldn't be better

As a Solo Traveller I was looking to stay close to the Theatre district - and the Crowne Plaza couldn't have been better. The staff were excellent - I arrived very early, and was given my room earlier than I had expected, also very accommodating re my departure time. The rooms, clean, comfortable, and although no mini fridge, easy access to an ice machine. Happily recommend to anyone looking for central location.

Reviewed October 04, 2011
6.8
Good
David from United States
Business traveler
King Bed Traditional Room Non-Smoking
Stayed 1 night in July 2017

Good”

CRUEL. HEARTLESS. COLD. That is my opinion of my experience at this Crowne Plaza location at NYC Times Square. I made a reservation error, which was my fault, using an online hotel booking app. My error was inputting the wrong date for the reservation. Somehow the departure date got entered as the arrival date.... My error happened on a last-minute reservation, which was therefore outside the normal cancellation period. So, by policy, the hotel stood their ground, took my money, and gave me nothing because I flew out from JFK before the booking date could be used. Or, in other words, I paid over $250 for nothing, because the hotel was not kind enough to allow for human error. I would NEVER treat my customers this way. But, maybe they do not really care about me anyway? I do not know, but it sure feels that way. But, I do know that I travel to NYC a number of times a year, and that I may have returned to their hotel if I had had a good experience there. Now any return is unlikely. Therefore, whatever they gained in the short-term, may have erased the possibility for a greater return - and a positive relationship - in the long-term. Just guessing, they may have a "tough luck" attitude, I don't know, but, either way, I am pretty sure that this is not how they would want to be treated if the shoe were on the other foot. Zero points for caring customer service. 5 stars for ice-cold policy. Really sad. Even pathetic. Don't agree? The booking app, which did nothing wrong, gave me a gift card to say sorry for the policy-ridden behavior of Crowne Plaza. Now that's customer service that is worth emulating.

Reviewed August 04, 2017
7.7
Very good
jeffrey from United Kingdom
Family with teens
Stayed 6 nights in July 2012

Excellent Location”

Great location, very nice spacious rooms with twin beds, good buffet breakfast

My family and I had a great stay in New York and the hotel contributed to that experience. The location could not be better, out of the door on to Times Square. My only negative comment was the time it took to prepare our rooms. We arrived before check in time, however we had to wait over an hour after check in time for the rooms to be made ready. This is not so good after a long flight. However, the hotel did compensate us by giving us some complementary buffet breakfasts.

Reviewed August 07, 2012
9.0
Exceptional
Edna from Singapore
Solo traveler
Standard Room Non-Smoking
Stayed 6 nights in May 2013

Expensive but worth the penny”

Clean, Comfortable and on a good location

The stay was great until another guest came in my room at 530am on one of the 6 nights I was there. It startled me so badly that I doubted the security in this hotel. There was a misunderstanding at the reception thus causing the staff to issue a similar hotel room key card to someone else. Something which I didn't expect from such a big organisation. Putting aside this incident, it was a pleasant stay with clean/comfortable room and on a very good location - on Times Square itself.

Reviewed May 13, 2013
7.2
Very good
Dean from United Kingdom
Group
2 Double Beds Traditional Room Non-Smoking
Stayed 4 nights in February 2019

Great location .”

The crowne plaza is probably the best centrally located hotel in Manhattan.for price and amenities. Rooms are ok , a little tired and well used ...but very comfortable beds. Large screen tv in rooms. Food and drink is expensive...but that’s what you get at most hotels in this city . There is plenty of options outside of the hotel which are more affordable. Staff are ok .....some problems at check in , when the hotel tried to charge us service fees and tax AGAIN after this was already done through Agoda . Gsa and Lionel at the reception where brilliant and sorted this in no time . Overall ok , stayed here twice now and would probably try another hotel somewhere else in the city next time as a comparison.

Reviewed February 14, 2019
9.7
Exceptional
ENGSENG from Singapore
Family with teens
Stayed 2 nights in December 2011

Excellent location in New York City Time Squre”

Excellent location, walking distance to subway, shoppings and theatre

location of hotel is excellent, less than 10 minutes walk to subway and time square for lots of shoppings. room is very nice with great amenities.. in room coffee/tea machines makes great coffee and tea. deco in room and elevator area very pleasant though the elevators were full and hard to catch during peak period. breakfast is great. very friendly staff. spacious lobby good for meetings. only shortcoming is wireless wifi is chargeable.

Reviewed January 07, 2012
10.0
Exceptional
Max from United Kingdom
Couple
King Bed City View Non-Smoking
Stayed 3 nights in October 2013

Great choice, a certain return”

Location, Staff, Bed

I booked this hotel on recomendation for a friend, and im glad i went with it. a superb hotel with an excellent location on Times Square. Although when i booked i has chosen a room with a balcony but it wasnt when i got there, i didnt let this ruin it as everything else made up for it. The beds were amazing even more so after 14 hours of walking the city and the staff couldnt help enough when asked for information. I shall be stopping here again on my next visit. Thanks!

Reviewed August 01, 2014
8.8
Excellent
Tamia from United States
Couple
King Bed Traditional Room Non-Smoking
Stayed 1 night in June 2019

Great Location but Updates are Needed.”

Staff service was excellent. First room was not clean but the staff was so accommodating. Restaurant at the hotel was delicious. The location was truly in the center of everything, we could walk to almost anywhere we wanted to go; 6 minute walk to Broadway Lion King. Felt extremely safe walking Times Square. Rooms certainly need updating. Cheeper hotels are more modern than this hotel but the rooms are not horrible at all. Essentially, the bathrooms really need an update. The other part of the hotel is perfection.

Reviewed June 17, 2019
10.0
Exceptional
Mary from Australia
Couple
Stayed 6 nights in June 2012

Great room overlooking Times Square. ”

Only hotel I could find that still has smoking rooms.

Stayed 6 nights and had a very helpful staff member that gave me a smoking room on a high floor that was a good size and overlooked Times Square. Location was fantastic. You just waked out the entrance to the hotel and you were right in the middle of Times Square. Perfect for tourists.

Reviewed July 14, 2012
10.0
Exceptional
Denny from Indonesia
Family with young children
King Bed City View Non-Smoking
Stayed 1 night in July 2015

Nice location”

Location, room, price

Walking distance to Times Square, so you can explore New York till very late..

Reviewed July 28, 2015
7.7
Very good
wing from Hong Kong
Family with teens
2 Double Beds City View Non-Smoking
Stayed 5 nights in June 2014

excellent location ”

great location, resonable price, big room

this hotel is centrally located at times square with easy access to major sightseeing venues, restaurants, and subway. Remember to apply the IHG membership (free) before arrival and you will get free internet, gym and pool access. The problems we encountered were we had to move 3 times as rooms were under renovation; the other problem was we were given 2 breakfasts when 4 were paid. The hotel is not new but condition has been kept in good condition. The breakfast was just average with no change in menu each day. You may get better food variety from outside restaurants. I suggest to may try the breakfast for only 2 days and the rest from outside. Remember also the subway (very old and poorly maintained) charge is flat $2.5 per head, therefore if you have 4 or more people, use the cab instead for short distance unless you buy the day pass or 7 day pass. The cost of cab from JFK/EWR is about $60+ tips. Remember the tipping is almost compulsory at the rate of 15 to 20 %

Reviewed July 07, 2014
9.6
Exceptional
Philip from Namibia
Couple
King Bed Times Square View Non-Smoking
Stayed 5 nights in September 2019

Philip from Namibia”

This was our first time in a hotel in Times Square. Staff very friendly and efficient. Room with a beautiful view of Times Square and very clean. We enjoyed a wonderful time.

Reviewed October 08, 2019
9.6
Exceptional
Koko
Couple
King Bed Times Square View Non-Smoking
Stayed 4 nights in January 2019

Crown Times Square ”

Location is superb, we stayed at 2511 which had the view of Times Square, the staff is friendly, the services is good, but the confuse is about the WiFi charges, we log in with free WiFi but they charges 30++/day, please check our log in, are we correct? The breakfast ok, the menu is not changing to much, but it has complete menu, overall satisfied guest

Reviewed January 07, 2019
8.0
Excellent
Leigh from United States
Family with young children
King Bed Traditional Room Non-Smoking
Stayed 4 nights in September 2019

Very good”

Highlights: Great location and nice size room. Most staff were great. What you’d expect from a large hotel in Times Square. I may not stay there again, but would recommend it for the price especially. Lows: When I specifically asked during a rainstorm, the bellman wouldn’t call me a cab and told me to just take the train. -I had been taking the train the entire trip btw with my young daughter. Next day, a different bellman had no trouble getting us a cab to the airport by blowing his whistle so I’m not sure why we were denied assistance the night before.

Reviewed October 04, 2019
6.7
Good
Anuroop from India
Family with teens
Stayed 3 nights in April 2012

Fantastic Location, but thats about it”

Located at times square, everything is nearby and accessible, location doesn't get better

the hotel location is absolutely fantastic! located right at the heart of times square, everything is accessible - walking distance. port authority bus terminal, authentic thai-indian-chinese-mexican-green-italian restaurants, you name it it's all there. however, the room size was a bit disappointing. rooms were a bit crammed and less spacious than many of the rooms a bit away from times square. overall, the stay was great because you enjoy ny to the fullest, but it also comes at a price! definitely a great hotel to stay if you want to live in times square!

Reviewed May 07, 2012
7.0
Very good
pattra from Thailand
Family with teens
2 Double Beds Times Square View Non-Smoking
Stayed 3 nights in July 2013

Very convenient”

City view, location, clean room

This was my third time in NYC and I would say Crowne Plaza was the best hotel I've ever stayed at out of all my trips to NYC. We got a room on the highest floor with a beautiful view of Times Square and the city. The room was clean and there was enough space for the 3 of us.

Reviewed July 12, 2013
9.6
Exceptional
Shirley from Philippines
Family with teens
2 Double Beds Times Square View Non-Smoking
Stayed 6 nights in July 2019

amazing location”

very touristy. i didnt mind, im a tourist after all. broadway shows. tummy filling restaurants. subway and buses to reach all corners of new york. safe, clean, great value. had a lovely stay.

Reviewed July 23, 2019
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  • Exceptional location
  • Times Square
  • 49th Street Subway Station is within 0.09 km