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Crowne Plaza Vientiane
Crowne Plaza Vientiane
Crowne Plaza Vientiane
Crowne Plaza Vientiane
Crowne Plaza Vientiane
Crowne Plaza Vientiane
Crowne Plaza Vientiane

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9.2

Exceptional

1,135 reviews

1,135 reviews

Housekeeping21
Breakfast15
Food & Dining8
See map

8.7

Excellent

Location rating score

Excellent location - 80 meters from city center
Parking
FREE
Popular landmarks
Vientiane Night Market 840 m
Mekong Riverside Park 860 m
Black Stupa (That Dam) 1.5 km
Presidential Palace 1.6 km
Wat Si Saket 1.7 km
Wat Ho Phra Keo 1.7 km
Patuxai 2.3 km
COPE Visitor Centre 2.8 km
Pha That Luang 4.2 km
Buddha Park 18.9 km
Nearby landmarks
Fa Ngum Statue 180 m
On The Rock Pub 270 m
Papaya Spa 400 m
D*Tech 420 m
Sisaket Temple & Museum 470 m
Sokdy Pharmacy Supply 470 m
Future Nightclub 490 m
Marina 490 m
Highwayman 490 m
Wind West 500 m

Crowne Plaza Vientiane

Samsenthai Road, Vientiane City Center, Vientiane, Laos, 01000 - See map

In addition to the standard of IHG Clean Promise, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Vientiane City Center part of Vientiane, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Patuxai. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

840 meters to Vientiane Night Market

Top Value

Check-in [24-hour]

Excellent room comfort & quality

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Shuttle service

Exercise area

Swimming pool [outdoor]

Complimentary WIFi in all rooms

Check-in/out [express]

Value for money9.0
Distance to city center0.75km
Location rating8.7
Nearest airportWattay International Airport (VTE) - Laos
Distance to airport3.1 km

Rooms available at Crowne Plaza Vientiane

1 King Suite Top Floor Louge Access
...
  • Room size: 70 m²/753 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Bed Standard With Pool View
...
  • Room size: 35 m²/377 ft²
  • River view
  • 1 king bed
Enter dates to see prices
1 King Bed Business With Lounge Access
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Bed Pool View With Lounge Access
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Bed Standard Smoking
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
1 King Bedroom Suite Top Floor
...
  • Shower and bathtub
  • Kitchenette
  • 1 king bed
Enter dates to see prices
2 Single Beds Deluxe Mekong View Nosmoke
...
  • Room size: 25 m²/269 ft²
  • River view
  • 2 single beds
Enter dates to see prices
2 Single Beds Deluxe Non Smoking
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
1 King Deluxe Non Smoking
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Bed Standard with Lounge Access
...
  • Shower and bathtub
  • Executive lounge access
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Crowne Plaza Vientiane?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Crowne Plaza Vientiane?

Crowne Plaza Vientiane is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 20 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Crowne Plaza Vientiane also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Crowne Plaza Vientiane has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Vientiane with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Crowne Plaza Vientiane?

Start your mornings right, with the continental and buffet breakfast options offered at Crowne Plaza Vientiane. There's an additional charge of 209091 LAK for adults and 13 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Crowne Plaza Vientiane?

Crowne Plaza Vientiane features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Crowne Plaza Vientiane?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Crowne Plaza Vientiane. Small or intimate events like birthday parties, entertainment events and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Crowne Plaza Vientiane?

On-site venues and convenient event services make Crowne Plaza Vientiane an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1012 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Crowne Plaza Vientiane?

Crowne Plaza Vientiane does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What restaurants are nearby Crowne Plaza Vientiane?

Restaurants including Intown, Kouay Hom and PDR - Pizza da Roby are popular in Crowne Plaza Vientiane’s neighborhood which is known as Vientiane City Center.

What popular shopping places are close to Crowne Plaza Vientiane?

Shopping options in Crowne Plaza Vientiane’s Vientiane City Center neighborhood include Talat Sao, Lao Textiles and Gecko Wines.

What are popular attractions near Crowne Plaza Vientiane?

Guests at Crowne Plaza Vientiane can easily visit Wat Si Saket, Black Stupa (That Dam) and Nam Phou Fountain located in the Vientiane City Center area.

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Explore the neighborhood

What people love about Crowne Plaza Vientiane

  • 8.4

    Excellent

    "Facilities, services are better than other hotels in Vientane capital"

    Takumi

    |

    April 14, 2022

  • 10

    Exceptional
    Cleanliness

    "The rooms and facilities are very clean."

    Daisy

    |

    December 27, 2021

  • 8.8

    Excellent

    "Great bed, great tub."

    Allan

    |

    September 16, 2021

Overall rating:

9.2

Exceptional
1,135 reviews
Cleanliness
9.6
Facilities
9.4
Location
8.7
Read all reviews >
What travelers say they love:
Great addition to options when staying in Vientiane.
ronald from United Kingdom
Couple
More about Crowne Plaza Vientiane

More about Crowne Plaza Vientiane

Crowne Plaza Vientiane

Whatever your reason for visiting Vientiane, Crowne Plaza Vientiane is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Vientiane are yours with a stay at Crowne Plaza Vientiane, located just 2.2 km from the famous Patuxai.
The superior services and facilities offered at Crowne Plaza Vientiane will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Vientiane can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Crowne Plaza Vientiane.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Crowne Plaza Vientiane. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a coffee or tea maker and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer and bathrobes provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Crowne Plaza Vientiane, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
If you like to eat in the privacy of your room, Crowne Plaza Vientiane can arrange to have groceries delivered to your doorstep.
Never let a day go wasted when you're at Crowne Plaza Vientiane with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, hot tub, spa and sauna. The many offerings at Crowne Plaza Vientiane ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Crowne Plaza Vientiane gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's yoga room. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

Venture outside Crowne Plaza Vientiane and explore Vientiane during your stay. Spend a day and acquire some cultural knowledge at COPE Visitor Centre located 2.8 km away, where you can explore works of arts and cultural pieces.

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Amenities and facilities
Exceptional
Facilities

9.4

Most talked about facilities

Breakfast

14 mentions

Housekeeping

9 mentions

Swimming Pool

8 mentions

Food & Dining

6 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Czech
  • French
  • German
  • Lao
  • Thai
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Hair salon
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Full English/Irish
Restaurants on site

Mosaic

  • Cuisine: International, Local

3 Merchants

  • Cuisine: Asian, Thai, Vietnamese

Elephant Lounge

  • No additional information available

Splash

  • No additional information available

Garden

  • No additional information available
Location
Samsenthai Road, Vientiane City Center, Vientiane, Laos, 01000
Excellent
Location

8.7

Airports

  • Wattay International Airport (VTE) - Laos
    3.1 km 12 min drive
  • Udon Thani International Airport (UTH) - Thailand
    67.5 km

Public transportation

  • Northern Bus Station
    1.4 km
  • Vientiane Bus Station
    2.1 km

Hospital or clinic

  • Sokdy Pharmacy Supply
    470 m

Shopping

  • Vientiane Night Market
    840 m

Convenience store

  • M-Point Mart
    450 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Vientiane Night Market
    840 m
  • Mekong Riverside Park
    860 m
  • Black Stupa (That Dam)
    1.5 km
  • Presidential Palace
    1.6 km
  • Wat Si Saket
    1.7 km
  • Wat Ho Phra Keo
    1.7 km
  • Patuxai
    2.3 km
  • COPE Visitor Centre
    2.8 km
  • Pha That Luang
    4.2 km
  • Buddha Park
    18.9 km

Nearby landmarks

  • Fa Ngum Statue
    180 m
  • On The Rock Pub
    270 m
  • Papaya Spa
    400 m
  • D*Tech
    420 m
  • Sisaket Temple & Museum
    470 m
  • Sokdy Pharmacy Supply
    470 m
  • Future Nightclub
    490 m
  • Marina
    490 m
  • Highwayman
    490 m
  • Wind West
    500 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

Minimum age of guests is: 3 year(s).

Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out from12:00
  • Check-out until12:00

Getting around

  • Airport transfer fee20 USD
  • Distance from city center0.75km
  • Travel time to airport (minutes)10

Extras

  • Breakfast charge (unless included in room price)209091 LAK

The property

  • Number of bars/lounges2
  • Number of floors10
  • Number of restaurants2
  • Number of rooms 198
  • Year property opened2017

Reviews of Crowne Plaza Vientiane from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.6
Facilities9.4
Location8.7
Service9.3
Value for money9.0
High score for Vientiane
Rating
9+ Exceptional (184)
8-9 Excellent (44)
7-8 Very Good (30)
6-7 Good (4)
<6 Below Expectation (7)
Time of the year
Mar - May (52)
Jun - Aug (61)
Sep - Nov (61)
Dec - Feb (95)
All guests (755)
All room types
All languages

Show reviews that mention 

Showing 269 verified guest comments
12345
9.2
Exceptional
Somvang
Couple
1 King Bed Accessible Room Non Smoking
Stayed 1 night in April 2019

Probably the Best Hotel in Vientiane”

In terms of professionalism and quality of stay, you can't beat the Crowne. I've stayed here twice and have loved it both times. The staff are professionals (which is not something you should take for granted in a place like Laos, or Southeast Asia in general) and the building is spanking new, as are the big and comfy rooms and facilities. The restaurant/breakfast is vast, including the selections, and the ambiance is definitely upscale. This is probably the most luxuries hotel in Laos I've been in. You do get your money's worth. Pro Tip: don't be a chump and use the hotel (or any hotel's, for that matter) airport shuttle option. Taxis are now readily available in Vientiane and Laos (not the case just a few years ago) so just use the taxi stands. Yes, they will be slightly more expensive than what you'd pay the street tuktuks, but way cheaper (nearly half) of what any hotel shuttle will cost you.

Reviewed April 25, 2019

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8.8
Excellent
benjalux from Thailand
Business traveler
2 Single Beds Deluxe Mekong View Nosmoke
Stayed 3 nights in December 2019

Very comfortable room ”

The Crowne Plaza Vientiane is value for staying. Location is good ; nearby Mekong river. The room is so comfortable and functional. After a long day you can relax after returning to your room. Breakfast also is great. There are many kinds of food and drink. All staffs are very helpful and polite. Good choice for staying.

Reviewed December 10, 2019

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9.6
Exceptional
anders from Denmark
Business traveler
1 King Bed Accessible Room Non Smoking
Stayed 2 nights in November 2019

Comfortable stay”

Very pleased with our 2 nights stay at Crown Plaza. I went to Vientiane for business and had an excellent experience in all aspects of the stay: room, facilities, food, staff, and location.

Reviewed November 24, 2019

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8.4
Excellent
Derek from Thailand
Solo traveler
Stayed 3 nights in January 2020

Great Services, Good Food, Nice Hotel”

I had to go to the country of Laos for a visa run and decided to check out the sites for a few days. A little disappointed in the city of Vientiane as it was not even half as nice as when I visited the area 6 years ago.. However, this review is about the hotel Hotel staff are all very nice and helpful Room Service was quick and the food was great Buffet Breakfast was great, lots of options Pretty big gym with Yoga room, big for a hotel gym, lots of machines an some free weights as well and free water and apples available Pool was on one of the roofs but not much of a view to look at, the water was not very clear either and it is a shallow pool, however good for swimming mini laps if you can find a time where lots of people are not getting into your lane My room was very nice - lots of pillows of different types to choose from, nice bathroom, though the shower door leaked a bit but not a big deal Television has HBO New channels and an bunch of non English channel Was a nice hotel!

Reviewed January 25, 2020

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9.6
Exceptional
Rachelle from Vietnam
Couple
1 King Deluxe Non Smoking
Stayed 3 nights in December 2017

Amazing breakfast, great service, fantastic gym.”

This hotel was exceptional in every way. Staff were very helpful and went out of their way to make sure you had everything you needed. The hotel had plenty of hot water which I have found to be a rarity in many asian countries. Not too far from town, easy 5-10min walk. Breakfast is a must but be prepared because it is extensive - one of the best I've ever experienced. There are other cool things like every night live music, a restaurant in the foyer. The staff were very helpful when our bus did not show up one morning to collect us for our trip to Luang Prabang. They called the company for us and ensured that they were coming to pick us up. They then followed up with another phone call without us even asking to double check that they were definitely on the way. That to me is above and beyond (thank you very much to the gentleman who did this for us). I would go back to Vientiane just to stay at this hotel again. Very relaxing stay.

Reviewed December 27, 2017

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9.6
Exceptional
Michael from Denmark
Solo traveler
1 King Deluxe Non Smoking
Stayed 3 nights in February 2020

Excellent ”

An excellent choice for a stay in Vientiane. Amazing hotel where everything works and is new and clean. Good location, close to city center. Staff is amazing. So friendly and helpfull. Good restaurants, good roomservice.

Reviewed March 01, 2020

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9.2
Exceptional
Anne-Marie from United Kingdom
Couple
1 King Bed Standard With Pool View
Stayed 4 nights in January 2019

Top class hotel ”

The Crown Plaza was a lovely hotel. The room was clean and spacious with an excellent bathroom. The hotel had all the facilities you could want including a good choice of places to eat serving top quality food. In particular breakfast was amazing with the most incredible choice and all delicious. It was a real bonus to have a pool and the area was a lovely place to relax. Staff were lovely too.

Reviewed January 21, 2019

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10.0
Exceptional
sunghee from South Korea
Solo traveler
2 Single Beds Deluxe Mekong View Nosmoke
Stayed 1 night in January 2019

The hotel is the best, but the spa service is the worst.”

It was a great choice to spend a night in Vientiane after seven nights' work with Luang Pravang and Bangbien. There was no shortage because it was a five-star hotel, and breakfast was the best, and it was good to relieve fatigue and leave for the airport in a sauna on the third floor. However, the spa facilities were good, but the service was not good. The therapist kept on talking and didn't check the condition of the guests. I don't want to recommend it to other guests. Other than that, the rest

Reviewed January 15, 2019

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9.6
Exceptional
Paul from Netherlands
Couple
1 King Bed Accessible Room Non Smoking
Stayed 1 night in June 2017

Perfect stay”

Crown Plaza Hotel is brand new and the setup is very modern. Nice for holiday and especially business trips. The hotel is very near to the city center and airport.

Reviewed June 14, 2017

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9.6
Exceptional
Sean from United Kingdom
Solo traveler
1 King Bed Standard With Pool View
Stayed 1 night in November 2018

The best hotel in Vientiane”

Was impressed by this newly opened hotel in Vientiane. It was clean hotel. The room was very nice, facilities were great (swimming pool) and the breakfast buffet was impressive. I felt very comfortable and safe here. Only slight downfall was transportation from the hotel. But other than that, it was very good.

Reviewed November 28, 2018

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10.0
Exceptional
Robert from Australia
Couple
1 King Deluxe Non Smoking
Stayed 2 nights in November 2017

Exceptional - Best Hotel In Laos”

Crowne Plaza was exceptional all round - Convenient parking, great location, amazing service, brand new and clean rooms and facilities. Pool, restaurant and cafe was also perfect. I have stayed at many hotels around Laos and this is by far the best hotel in Laos.

Reviewed November 10, 2017

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9.2
Exceptional
Litthidet from Laos
Business traveler
2 Single Beds Deluxe Non Smoking
Stayed 1 night in May 2019

Cosy place but value for Money”

this is one the great hotel in Vientiane. it's a bit cosy place but the value for money is acceptable. the facility and the pool is really good. I also love breakfast which has variety of choice to choose and select. Good place for business people to visit

Reviewed May 24, 2019

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9.6
Exceptional
Anh from Vietnam
Business traveler
1 King Deluxe Non Smoking
Stayed 2 nights in October 2018

Best hotel in Vientiane”

Definitely the best hotel in Vientiane, everything was excellent, it is just quite spicy compared to other hotels, but premium price for premium service.

Reviewed October 29, 2018

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9.6
Exceptional
Curtis from Cambodia
Business traveler
1 King Bed Pool View With Lounge Access
Stayed 9 nights in May 2018

Crown Plaza is Fantastic; but Agoda sucks”

Crowns is definitely one of the best value for money hotels in SE Asia. But Agoda displayed lower prices than what I was given after booking. And Agoda's Zero Flexibility means I couldn't change my long term reservation without incurring significant costs. Better to go to Agoda, get their best price, then present it to the hotel and 99% of the time they will match it so the hotel doesn't need to wait three months to get paid back by Agoda.

Reviewed June 02, 2018

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9.2
Exceptional
ki from South Korea
Business traveler
1 King Bed Standard Smoking
Stayed 1 night in March 2019

great staying”

It was wonderful experience in my staying. I will recommend this hotel both of a person for the business trip and family for the trip in laos Vientiane.

Reviewed March 22, 2019

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10.0
Exceptional
aniya from Thailand
Family with teens
2 Single Beds Deluxe Mekong View Nosmoke
Stayed 4 nights in August 2018

Always gonna be my first choice in Vientiane”

Toon and I arrived at the hotel in the afternoon. I had a fever back then so I took some medicine I brought from Thailand and slept till around midnight. During that time, i woke up often and found that the room was warmer than it was supposed to be. ( i set up 20 degrees so it should not have been that hot) Finally We changed the room because the air con ciuld not be fixed. Plus, somehow the satelite broke down several times so we could not watch football match. The manager managed to upgrade the room for us. The next day my illness got worse. I asked concierge to buy some specific medicine for me. Although at first they were reluctant because they were afraid of any possible lawsuit, we explained to the general manager Oliver and he was willing to get us all mideicine. If Mr. Oliver ever comes across my review, thank you very much. Also I must thank everyone else because of warm hospitality I recieved. My entire stay was beyond explanation. It was truly beautifully memorable.

Reviewed August 23, 2018

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8.8
Excellent
Sony from Thailand
Business traveler
1 King Bed Business With Lounge Access
Stayed 2 nights in January 2020

Best in Laos”

I stayed at all hotels in Laos, but this is the best hotel in Vientiane. Service is the best in Laos. These managers and employees are the top class professionals in Laos.

Reviewed May 28, 2020

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9.6
Exceptional
jianlun from Singapore
Business traveler
1 King Bed Standard With Pool View
Stayed 1 night in January 2019

Exceptional”

Easily best hotel in Vientiane right now

Reviewed March 22, 2019

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9.2
Exceptional
Stephen from Thailand
Business traveler
Stayed 2 nights in March 2019

Fantastic Facilities”

First time staying at this hotel and can't wait to stay again. Good sized room that was comfortable and very quiet with lovely pool area to relax in. Even the room service food was very good quality and reasonably priced (for a 5 star hotel). Staff were very good & helpful from the moment I checked-in. The only negative is the location being a bit a distance from the cafes and bars on the river, but there is always the tuk-tuks. It is more expensive than most other hotels but the quality is well worth it....

Reviewed March 25, 2019

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10.0
Exceptional
Lin from Singapore
Group
2 Single Beds Deluxe Mekong View Nosmoke
Stayed 2 nights in November 2018

Good experience”

Super good experience at Crowne. While it might be slightly out of the way, the room condition was definitely worth the 1km walk daily to the city centre! Would stay here again on my next visit. Room service was great too, ordered pad thai and mango sticky rice, and both were delicious!

Reviewed November 18, 2018

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