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9.0
Exceptional
2,116 reviews
2,116 reviews
"This hotel was clean, you can be relaxed by sauna room."
"One of the best hotels I have stayed in, in terms of types of amenities, cleanliness, and attentiveness of staff."
"The room was large, modern and well maintained."
"Great stay, large well appointed rooms, great choice of food venues."
"The breakfast selection is enormous and also delicious."
8.8
Excellent
Location rating score
Crowne Plaza Vientiane
In addition to the standard of IHG Clean Promise, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Vientiane City Center part of Vientiane, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Patuxai. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Hygiene Plus
Sparkling clean
840 meters to Vientiane Night Market
Check-in [24-hour]
Excellent room comfort & quality
When you’re ready to travel again, we’ll be ready to welcome you
Front desk [24-hour]
Airport transfer
Valet parking
Shuttle service
Hot tub
Fitness center
Free Wi-Fi in all rooms!
Check-in/out [express]
9 travelers have booked today.
Value for money | 9.0 |
Distance to city center | 0.75km |
Location rating | 8.8 |
Nearest airport | Wattay International Airport (VTE) - Laos |
Distance to airport | 3.1 km |
Does Crowne Plaza Vientiane have a fitness center?
Crowne Plaza Vientiane offers free 24-hour fitness center that is opportunely located at the tip of your finger, allowing you to get your daily training session in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.
What actions does Crowne Plaza Vientiane take in terms of hygiene, safety, and cleanliness?
Crowne Plaza Vientiane adhere to our mandatory standard for cleanliness and safety by providing hand sanitizer and daily disinfection in common areas. This property also comes prepared with staff trained in safety protocol, sterilizing equipment, body thermometer, first aid kit, doctor/nurse on call, and temperature check for guests and staff for more completed safety precautions and hygiene protocols.
Are there ATM on-site at Crowne Plaza Vientiane?
Absolutely! The benefits of staying at Crowne Plaza Vientiane include an on-site ATM, providing guests with easy access point for cash withdrawal and remaining worry-free throughout your getaway.
In which languages can Crowne Plaza Vientiane's personnel communicate?
Crowne Plaza Vientiane can speak in 11 languages and supports widely used languages such as English and Mandarin Chinese for travelers traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
What payment cards are supported at Crowne Plaza Vientiane?
Enjoy the convenience of easy payment at Crowne Plaza Vientiane which supports up to 5, with payment card options such as Visa, Cash, UnionPay, MasterCard, and American Express.
What is the average rating that past Solo travelers' have given to Crowne Plaza Vientiane?
Verified solo travelers that have stayed at this property have given Crowne Plaza Vientiane an average rating of 9.2. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Families with young children have given to Crowne Plaza Vientiane?
Past families with young children that have stayed at this property have given Crowne Plaza Vientiane an average rating of 9.2. You can look up more complete customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Families with older children have given to Crowne Plaza Vientiane?
Verified families with older children that have stayed at this property have given Crowne Plaza Vientiane an average rating of 8.3. You can check out more descriptive customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.
What is the closest train, metro, or bus station to Crowne Plaza Vientiane?
The closest train, metro, or bus station is Thanalèng Station, 14021.13 m away from Crowne Plaza Vientiane.
What time is check-in and check-out at Crowne Plaza Vientiane?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated periods may be charged an additional fee.
10
"This hotel was clean, you can be relaxed by sauna room."
Kanda
|
November 13, 2022
10
"One of the best hotels I have stayed in, in terms of types of amenities, cleanliness, and attentiveness of staff."
Nicholas
|
October 4, 2022
9.6
"The room was large, modern and well maintained."
TREVOR
|
February 7, 2023
Experience Unmatched Luxury and Comfort at Crowne Plaza Vientiane
Looking for a luxurious and comfortable stay in Vientiane, Laos? Look no further than Crowne Plaza Vientiane, a 5.0-star hotel that offers a wide range of top-notch facilities to make your stay unforgettable. Enjoy 24-hour room service, a coffee shop, a bar, a laundry service, a restaurant, and safety deposit boxes for your convenience. You can also take advantage of airport transfer and tours, valet parking, and concierge services to make your stay hassle-free. Relax and rejuvenate with a massage, hot tub, sauna, or spa treatment, or take a dip in our outdoor pool. Enjoy free Wi-Fi in all rooms and public areas, and take advantage of our shuttle service. Other amenities include dry cleaning, express check-in/check-out, car hire, luggage storage, and daily housekeeping. Start your day with a delicious breakfast buffet or continental breakfast, and park your car securely in our onsite car park, available for self-parking or valet parking. Our fitness center is open 24/7 and is free of charge for all guests. We also have a designated smoking area for your convenience. Book your stay at Crowne Plaza Vientiane and experience unmatched luxury and comfort today!
Room Types at Crowne Plaza Vientiane
Crowne Plaza Vientiane offers a variety of room types to suit every traveler's needs. Guests can choose from 1 King Bed Accessible Room Non Smoking, 1 King Bed Business Top Floor, 1 King Bed Business With Lounge Access, 1 King Bed Pool View With Lounge Access, Standard Smoking, Standard Smoking Pool View, Standard With Pool View, Standard with Lounge Access, Top Floor With Pool View, 1 King Bedroom Suite Top Floor, 1 King Deluxe Non Smoking, 1 King Suite Top Floor Lounge Access, Deluxe Mekong View Nosmoke, Deluxe Non Smoking, Crowne Plaza Club Non Smoking, Standard With Lounge Access, Top Floor Lounge Access, Deluxe 2 Double Beds, and Deluxe Room. Some rooms feature a king bed, while others offer twin, double, or semi-double beds. Room sizes range from 25 to 70 square meters, and guests can choose from smoking or non-smoking options.
Explore the Rich Culture of Vientiane with Crowne Plaza Vientiane's Surrounding Landmarks and Attractions
Crowne Plaza Vientiane is situated in the heart of Vientiane, surrounded by a plethora of cultural landmarks and attractions. Guests can take a short stroll to Wat Si Saket, the oldest temple in Vientiane, and admire its unique architecture and intricate details. The Black Stupa, also known as That Dam, is another must-visit attraction located nearby. This ancient stupa is shrouded in mystery and legend, making it a fascinating destination for history buffs. The Nam Phou Fountain, Talat Sao, and Morning Market are also within walking distance, offering a glimpse into the local way of life. For those interested in learning more about the country's history and culture, the Lao National Cultural Hall and Fa Ngum Statue are also located nearby. Other notable landmarks and attractions include Jamia Masjid and Wat Haysoke, both of which are easily accessible from the hotel. With so much to see and do, guests at Crowne Plaza Vientiane are sure to have an unforgettable cultural experience.
Exceptional Staff and Amenities at Crowne Plaza Vientiane
Crowne Plaza Vientiane boasts exceptional staff and amenities that have left a lasting impression on its guests. The hotel's staff have been described as lovely, great, amazing, helpful, and friendly, providing fantastic service throughout guests' stays. The rooms are also highly praised for being clean and excellent, allowing for a peaceful night's sleep. Guests have enjoyed the fantastic pool and brilliant poolside service at the Zen Bar, with delicious food that has been highly recommended. Families have loved the environment during their stay, with great food options available. Overall, guests have had a very enjoyable experience at Crowne Plaza Vientiane and highly recommend it to others.
Experience Exceptional Comfort and Service at Crowne Plaza Vientiane
Crowne Plaza Vientiane in Vientiane, Laos, has received outstanding customer ratings, with an overall score of 9.1. Guests have consistently praised the hotel for its exceptional value, with a rating of 9.0, and top-notch facilities, earning a score of 9.3. The hotel's commitment to cleanliness has also been recognized, with a rating of 9.5. Guests have reported being impressed with the attentive and friendly staff, who have earned a rating of 9.3 for their exceptional performance. Although the hotel's location received a score of 8.8, guests have found the hotel's amenities and service to be worth the slight inconvenience. With such high ratings across the board, guests can expect to experience exceptional comfort and service during their stay at Crowne Plaza Vientiane.
9.3
Breakfast
14 mentions
Housekeeping
9 mentions
Swimming Pool
8 mentions
Food & Dining
6 mentions
8.8
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Hot tub
Amazing team members”
Hi All, I would like to extend my appreciation to the wider team in the property. During the time I visited it was my Business Trip to assess the hotel property and I also stayed in the property. Since I arrived late night on 4 Dec, which I traveled along the way from Pakse, seeing those two staff (Sorry I cant recognize the names) at the front desk were really helpful to guide me through a restaurant that remained open at that night. Those two members at night also tried to arrange me to meet with the key person to arrange me to meet with Security Team/ Hotel Manager in the upcoming day. After seeing K. Boom - Hotel Manager, he's totally an ambassador of the hotel, such a wonderful services and host. The other members at the bar on the first floors were really amazing, with such a services mind. Had a chance to have lunch at 3merchants with K. Boom, food taste amazing, especially the Sweet (thanks to pastry Chef-he's the best at what he does) SPA in the property is the best ever in town.
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Dear Sarawut, Let me take this opportunity to thank you for choosing to stay at CP VTE and for taking the time to share your feedback. Your comments regarding Khun Boom is a delight to read. We are happy to see that your experience is reflecting our actions on our efforts towards guests satisfaction. We do hope that we will be able to welcome you back soon. Kind regards, Patria Puyat General Manager
Wonderful Stay in Vientiane ”
Crowne Plaza is centrally located and you can walk to the riverside at sunset. The staff were really helpful and they arranged a woman cab driver, Pae, to take us around the place. Her husband, Loy, and other family members also came to our assistance. They were such nice people. We really, really enjoyed our stay in Vientiane. We would recommend this hotel to anyone, any time.
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Dear Pushpa, It is always such a pleasure to read feedbacks from our guests and I am happy that we have met your expectation. The team certainly aims to delight each and every guests. Your comments means a lot to us as we continue to do better in providing memorable guest experiences. We look forward to welcoming you back in the near future. Kind regards, Patria Puyat General Manager
Good location ”
We stayed at Crowne for 5 nights, the hotel was very clean and staffs are very responsive and friendly. We’ll be back again next time we come to Vientiane.
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Dear Andrew, Thank you for taking the time to share your review on your recent stay in our hotel. I am happy that we have met your expectations. I will certainly share your great comments with the team who will be delighted they have contributed to making your stay a memorable one. Looking forward to welcoming you back again. Kind regards, Patria Puyat General Manager
Superbly run 5 star Crowne Plaza ”
(+) Efficient & professional staff, beautiful building including fixtures & fittings, great facilities - gym, pool, spa, bars, restaurants. Extensive alcohol selection. Close to river, night Market, temples, malls. Massive breakfast selection. (-) None. Apart from irritating guests which the hotel have no control over - rude, disrespectful, loud, selfish and stupid people.
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Dear Angus, Thank you for the hotel review you have shared with us. I am happy to read that we were able to make your stay a comfortable one. It is very important for us to hear your comments as we aim to improve our services to enable us to serve you better. I do hope you visit us again soon. Kind regards, Patria Puyat General Manager
Best hotel in Vientiane ”
Best hotel you can get in Vientiane. The highlights are the facilities and the food. Best breakfast buffet you can get in town.
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Dear Sujira, Thank you for your feedback you have given us and we are happy that you enjoyed our facilities and food. I will share your wonderful words with our team. The Crowne Plaza Vientiane prides itself in making our guest smile. We hope you will visit us again. Kind regards, Patria Puyat General Manager
라오스에 간다면 꼭 이곳으로 ”
정말 완벽했습니다 숙소 위생도 깨끗하고 무엇보다도 직원들이 정말 친절했습니다. 조식 및 레스토랑 모두 완벽했습니다. Everything was perfect. Especially staffs were very very kind If I go to Laos again, I'll select this hotel again even here is little bit more expensiver than other hotels . It's really perfect
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Dear Eunsol, It is always such a pleasure to read feedbacks from our guests and I am happy that we have met your expectation. The team certainly aims to delight each and every guests. Your comments means a lot to us as we continue to do better in providing memorable guest experiences. We look forward to welcoming you back in the near future. Kind regards, Patria Puyat General Manager
Great stay, service and amenities”
This was a nice end to my first trip to Laos. It’s catered towards western tourists so it was more in line with what I’m used to compared to the cute small mom and pop hotels, but it felt familiar to home when I met another Hmong brother who works at the hotel, Payer (Pawg). Looking forward to returning when I come back to Laos.
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Dear Pajouablai, Thank you for the wonderful feedback you have shared. We are delighted that you enjoyed your stay and that we lived up to your expectations. I will share your wonderful comments with our team. We look forward to welcoming you back soon. Kind regards, Patria Puyat General Manager
All excellent ”
The facilities, staff, food and room were all excellent. And also great value for the cost. The room was large, modern and well maintained. Staff were always helpful and friendly. I ate breakfast and by the pool in the evenings (recommend the charcuterie section). Pool and sauna great for relaxing. Will definitely stay here again in future.
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Dear Trevor, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback and will share it with our team. We do hope we will be able to welcome you back soon. Kind regards, Patria Puyat General Manager
Excellent stay at Crowne Plaza Vientiane”
One of the best hotels I have stayed in, in terms of types of amenities, cleanliness, and attentiveness of staff. Will definitely return again.
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Dear Nicolas, Let me take this opportunity to thank you for choosing to stay at Crowne Plaza Vientiane and for taking the time to share your feedback. Your comments regarding our colleagues is a delight to read. We are happy to see that your experience is reflecting our actions on our efforts towards guests satisfaction. We do hope that we will be able to welcome you back soon. Kind regards, Patria Puyat General Manager
Wonderful Place to Stay in Vientiane”
The hotel, facilities, and the staff are really great. I highly recommend booking rooms with Club Lounge access. The Club Lounge is a great place to hang out and relax. We stayed for three nights, and after the first night, all of the staff seemed to know who we were. The gym is open 24hrs, which is great, since most hotels close there gyms fairly early in the evenings. I really regretted forgetting my swim trunks, the pool looked really nice. The location is on the airport side of the city, kind of on the end of the central city area, so it is not exactly centrally located, but it is just a very short walk to the Mekong River with its riverside restaurants.
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Dear Michael, It is always such a pleasure to read feedbacks from our guests and I am happy that we have met your expectation. The team certainly aims to delight each and every guests. Your comments means a lot to us as we continue to do better in providing memorable guest experiences. We look forward to welcoming you back in the near future. Kind regards, Patria Puyat General Manager
Lovely holiday - relaxing and 5* comfort”
Great stay, large well appointed rooms, great choice of food venues. Lovely pool and gym. Very helpful staff. Thoroughly recommend if you want a comfortable stay in Vientiane.
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Dear Pamela, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback and will share it with our team. We do hope we will be able to welcome you back soon. Kind regards, Patria Puyat General Manager
Good location ”
Middle of city ,close to Makong river by walk 10-15 minutes there is good coffee place to sit the opposite hotel have one korean restaurant also good , beautiful decorated and great service from staffs, and breakfast at hotels is the best 👌🏻 many varieties of foods and good taste.
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Dear Napajaree, It is always such a pleasure to read feedbacks from our guests and I am happy that we have met your expectation. The team certainly aims to delight each and every guests. Your comments means a lot to us as we continue to do better in providing memorable guest experiences. We look forward to welcoming you back in the near future. Kind regards, Patria Puyat General Manager
Best Breakfast ”
we love the breakfast!!! must try in Laos and in standard! the room is super clean and staff are very nice and helpful!
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Dear Qing, It is always such a pleasure to read feedbacks from our guests and I am happy that we have met your expectation. The team certainly aims to delight each and every guests. Your comments means a lot to us as we continue to do better in providing memorable guest experiences. We look forward to welcoming you back in the near future. Kind regards, Patria Puyat General Manager
Good hotel!”
This hotel was clean, you can be relaxed by sauna room. there's also gym.
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Dear Kanda, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind regards, Patria Puyat General Manager
Outstanding facilities”
Great pol and gym with sauna. Dining and spa also excellent. Location on the edge of town means a long walk or short tug tub ride. Staff were helpful and friendly.
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Dear Scott, Thank you for the hotel review you have shared with us. I am happy to read that we were able to make your stay a comfortable one. It is very important for us to hear your comments as we aim to improve our services to enable us to serve you better. I do hope you visit us again soon. Kind regards, Patria Puyat General Manager
Good stay”
Very good and clean hotel!
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Dear Andrew, Thank you for taking the time to share your experience with us and for the support. We will continue to strive to deliver great product and consistent service for our guests. Looking forward to welcoming you back again. Kind regards, Patria Puyat General Manager
Helpful staff”
Duty manager Nat, 3 Merchants restaurant waitress Lounng, and all others very helpful
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Dear Hean, Thank you for taking the time to share your review on your recent stay in our hotel. I am happy that we have met your expectations. I will certainly share your great comments with Nat and Lounng who will be delighted they have contributed to making your stay a memorable one. Looking forward to welcoming you back again. Kind regards, Patria Puyat General Manager
Value for money”
Very clean, great breakfast, awesome rooms ! And very friendly staff
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Dear Jeoffrey, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback and will share it with our team. We do hope we will be able to welcome you back soon. Kind regards, Patria Puyat General Manager
Great place to stay.”
The rooms and facilities are very clean. The staffs are very helpful and friendly. For sure will come again soon.
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Dear Daisy, Thank you for taking the time to share your feedback. I am happy you enjoyed your stay with us. It is indeed our colleagues that make a difference and create wonderful memories for our guests. We hope to welcome you back in the near future. Kind regards, Patria Puyat General Manager
Exceptional”
Very close to river . Close to all the tourist places. Nice view from room
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Dear Tanuja, Thank you for the feedback you have given us and we are happy that you enjoyed the view from the room as well as the hotel location. I will share your wonderful words with our team. The Crowne Plaza Vientiane prides itself in making our guest smile. We hope you will visit us again. Kind regards, Patria Puyat General Manager