Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

Crowne Plaza Vientiane is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 20 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Crowne Plaza Vientiane also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Crowne Plaza Vientiane has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Vientiane with private transportation, the hotel can arrange both taxis or car rental.

Start your mornings right, with the continental and buffet breakfast options offered at Crowne Plaza Vientiane. There's an additional charge of 209091 LAK for adults and 13 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

Crowne Plaza Vientiane does permit smoking in some areas and is not 100% smoke-free.