Bad experience and not 5 star level or service”

Many complaints, this is not a 5 star property: . Very very old towes, robes, etc . Bed linen was small for the bed size!!! Had a terrible night sleep . Spa area is outsourced, you have to pay to enter, and is working only between 10h and 18h, kids allowed only between 11 and 15h. As this is the only heated pool, if you don't go there there is nothing else to do in december at this hotel. . Kids room also closed at 18h as it is outsourced! What a cheap and not 5 star business model! . Breakfast area was like a cafeteria, most itens were of low quality, obviously not 5 star material. . Service at front desk not very helpful, otherwise ok. Overall I recomend you spend some extra bucks and go to a better property, like Conrad, Epic Sana, Pine Cliffs, Vila Vita and so on.

Exceptional”

have stayed here many times excellent all round

Great location ”

Good hotel, near everything. Friendly staff and good standards. Lovely big pool although a bit cool probably due to the breeze. We had a lovely time here.

Exceptional”

Beautiful hotel, fabulous breakfast, staff extremely helpful and courteous. One of the best hotels I have stayed in. 10 min walk from marina and just behind the beach. Would definitely return.

Checking out properties for purchase, good central Algarve location ”

Central, close to facilities

Very friendly Good room ”

Location & staff great

Denise”

Can't fault hotel staff amazing and best breakfast, beds so comfortable will be back.

Perfect Fabulous Wonderful”