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Very good7.7
Based on 29 reviews
82% would recommend to a friend
Cruachan Hotel
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Interior view
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Exterior view
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Bar/lounge
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Bar/lounge
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8.6 Excellent location
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8.6Location
  • Free Wi-Fi in all rooms

  • Daily housekeeping

  • Bar

  • Elevator

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Room choices
Family Loch View
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  • Lake view
  • 12 m²
  • 1 double bed and 1 sofa bed
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Family
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  • 15 m²
  • 2 single beds and 1 double ...
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Double Room
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  • 12 m²
  • 1 double bed
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Superior Double Room
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  • 1 double bed
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Superior Single Room
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  • 1 single bed
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Deluxe Quadruple Room
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  • 4 single beds or 2 double b...
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Twin Loch View
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  • Lake view
  • 12 m²
  • 2 single beds
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Twin
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  • 12 m²
  • 2 single beds
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More about Cruachan Hotel

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Verified guest reviews

Agoda Reviews (29)
Booking.com Reviews (2357)

5.1

Filter by guest type:
  • Cleanliness 8.1
  • Facilities 7.5
  • Location 8.6
  • Room comfort and quality 7.0
  • Service 7.7
  • Value for money 7.3
  • Cleanliness 7.3
  • Facilities 6.0
  • Location 8.0
  • Room comfort and quality 6.0
  • Service 4.0
  • Value for money 6.0
  • Cleanliness 7.3
  • Facilities 6.8
  • Location 7.8
  • Room comfort and quality 6.3
  • Service 7.6
  • Value for money 6.5
Very good
  • Cleanliness 8.0
  • Location 10.0
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 8.0
Very good
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 9.3
  • Room comfort and quality 7.0
  • Service 8.7
  • Value for money 7.3
Excellent
  • Cleanliness 9.0
  • Facilities 7.6
  • Location 9.7
  • Room comfort and quality 8.0
  • Service 8.7
  • Value for money 8.3
Excellent
  • Cleanliness 9.2
  • Facilities 9.0
  • Location 8.4
  • Room comfort and quality 10.0
  • Service 8.4
  • Value for money 8.4
Provided by verified guests of Agoda
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5.2
Narinder from United Kingdom
Couple
Family Loch View
Stayed 1 night in July 2017
Above average”
Location of the hotel is very good it is dated need up grading beds and mattresses certainly need up grading . Beds creeks every time you take a turn I will certainly not recommend poor value for money
Reviewed July 25, 2017
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7.6
Eileen from Singapore
Family with teens
Family
Stayed 1 night in June 2017
Good location”
The hotel is only 5 mins walk away from the Fort William town centre. So it was really convenient for us to walk out for dinner. The hotel has 2 parts but we were at the side without a lift so it was a bit tough for bring our 3 big luggages up to the 3rd floor. Where our room was the stairs were also narrow. Overall, it was a nice place to stay and the room is very clean. Breakfast was good too.
Reviewed June 29, 2017
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7.2
Fernando from Switzerland
Couple
Twin
Stayed 6 nights in October 2016
A nice stop in Fort William”
In general, the hotel is good, good location, good breakfast, and the rooms are clean. The only negative point is the Wi-Fi. Today it's a very important aspect, because people work on the go.
Reviewed October 25, 2016
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10.0
Lillian from United Kingdom
Couple
Double Room
Stayed 1 night in October 2016
Short Break”
Beautiful bathroom and excellent food served for Dinner!
Reviewed October 12, 2016
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7.6
chang from Malaysia
Couple
Double Room
Stayed 1 night in October 2016
Value for money”
Wifi not working. Essential for all hotels now
Reviewed October 04, 2016
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8.0
Christopher from Malaysia
Couple
Double Room
Stayed 1 night in March 2016
Nice cosy place in the middle of town”
We arrived late at night and was greeted by the reception warmly. We had dinner there and the food was not too bad!
Reviewed March 29, 2016
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10.0
Elizabeth from United Kingdom
Couple
Twin
Stayed 2 nights in August 2015
one of the best hotels in scotland”
location staff and cleanliness
Perfect
Reviewed September 02, 2015
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6.7
alan from United Kingdom
Couple
Twin
Stayed 1 night in June 2015
Disappointing hotel”
The view. The heating. The Staff
The accommodation was adequate with a reasonable sized room, very simply furnished. Good view. The bathroom dated with mould around a shower which is of a design which made hairwashing for example extremely difficult. If walking from station need to be aware distance almost a mil. Breakfast quite good. Fast check in with welcoming and efficient staff.
Reviewed June 19, 2015
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9.0
Ziard from Sri Lanka
Family with young children
Double Room
Stayed 1 night in May 2015
Pleasant stay”
Located in front of the loch, ample parking, friendly staff
Stayed with 3 year old twin boys, only a overnight stay. Though the hotel was in front of a lock the room we got (double room) situated to the rear of the hotel. No scenery at all. Was not a problem since we checked in late and checked out immediately after breakfast. Food was good and there was a choice. Easy access to the hotel and there is enough parking space.
Reviewed May 30, 2015
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6.3
paul from United Kingdom
Business traveler
Single
Stayed 1 night in January 2015
Good hotel. poor customer service at checkout”
location. food. room
My stay was great the hotel was lovely the food was great the bar was open 24hrs. However when it came to checkout i gave my key back and they requested payment. But i had already paid via the agodo site. I explained that to the lady. Who told me smuggly !! Sir it only takes your card details too book it does not take the payment !! My reply was no excuse me the payment was made. Lady say sir i can assure you no payment has been made. I told her to go check again which she did in a hissyfit. Then came back with a face as if she had just chewed on a wasp and said the payment was made after all. She did not offer an appaulogy but it was clear she was not happy. Neither was i as she did this in front of other geust waiting to check in. Made me feel like a criminal.
Reviewed February 03, 2015
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