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Crystal Beach Suites Oceanfront  Hotel
Queen Suite - Bedroom, Crystal Beach Suites Oceanfront  Hotel in Miami Beach (FL)
Lobby, Crystal Beach Suites Oceanfront  Hotel in Miami Beach (FL)
Lobby, Crystal Beach Suites Oceanfront  Hotel in Miami Beach (FL)
Beach, Crystal Beach Suites Oceanfront  Hotel in Miami Beach (FL)
Beach, Crystal Beach Suites Oceanfront  Hotel in Miami Beach (FL)
Swimming pool [outdoor], Crystal Beach Suites Oceanfront  Hotel in Miami Beach (FL)

Removed from saved list

7.8

Very good

73 reviews

73 reviews

Housekeeping4
Beach3
See map
See map

8.3

Excellent

Location rating score

Excellent location
Exceptional for walking
Walkable places
Wings Beachwear

20 m

Ocean Terrace

430 m

Navarro's Supermarket

450 m

Auto Tag Agency

500 m

M&L Food Market

500 m

Popular landmarks
Miami Beach Boardwalk

4.7 km

South Beach

6.3 km

Holocaust Memorial

6.9 km

Collins Avenue

7.3 km

Lincoln Road Mall

7.5 km

Closest landmarks
Crystal Beach's pool

70 m

6969's Swimming pool

100 m

Burleighouse's pool

110 m

Beach Body Gym

640 m

Beach food market & Cafe

650 m

Crystal Beach Suites Oceanfront Hotel

6985 Collins Avenue, Mid Beach, Miami Beach (FL), United States, 33141 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Mid Beach part of Miami Beach (FL), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous South Beach. Rated with 3.5 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.

Highlights

Check-in [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Blackout curtains

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Fitness center

Swimming pool [outdoor]

Luggage storage

Cash withdrawal

Your dates are popular among travelersUsers are booking a place in Miami Beach (FL) every 3 minutes on Agoda.com
Value for money7.8
Location rating8.3
Nearest airportMiami Seaplane Base (MPB)
Distance to airport9.9 km

Rooms available at Crystal Beach Suites Oceanfront Hotel

Premium King Suite
...
  • Room size: 41 m²/441 ft²
  • Non-smoking
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Queen Suite
...
  • Room size: 41 m²/441 ft²
  • Non-smoking
  • 1 queen bed & 1 sofa bed
Enter dates to see prices
Suite Standard
...
  • Shower
  • Shared bathroom
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
  • Shared bathroom
Enter dates to see prices
Suite, 1 Queen Bed with Sofabed
...
  • Shower
  • Shared bathroom
Enter dates to see prices
Premium Suite, 1 King Bed with Sofabed
...
  • Shower
  • Shared bathroom
Enter dates to see prices
Queen Bed Suite
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices
Premium King Suite - Non Refundable
...
  • Kitchenette
Enter dates to see prices
Premium King Suite (Renovated/Top Floor)
...
  • Shower
  • 1 king bed
Enter dates to see prices
Queen Suite - Non Refundable
...
  • Kitchenette
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Crystal Beach Suites Oceanfront Hotel?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Crystal Beach Suites Oceanfront Hotel?

For those who wish to drive their own cars, Crystal Beach Suites Oceanfront Hotel has a car park that's close to the hotel. Parking is available for a fee of 20.00 USD per day. If you're looking for an easy way to get around Miami Beach (FL) with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Crystal Beach Suites Oceanfront Hotel?

Crystal Beach Suites Oceanfront Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Crystal Beach Suites Oceanfront Hotel?

Crystal Beach Suites Oceanfront Hotel’s neighborhood is Mid Beach which includes popular restaurants such as BurgerFi, Cafe Prima Pasta and Norman's Tavern.

What popular shopping places are close to Crystal Beach Suites Oceanfront Hotel?

Located in the Mid Beach area, Crystal Beach Suites Oceanfront Hotel is close to great shopping choices like Wings Beachwear and Blank Canvas Gallery.

What are popular attractions near Crystal Beach Suites Oceanfront Hotel?

Crystal Beach Suites Oceanfront Hotel’s location in the Mid Beach neighborhood makes it close to famous attractions including La Gorce Park, La Gorce Tot Lot and Lapis Spa.

What popular beaches are close to Crystal Beach Suites Oceanfront Hotel?

Crystal Beach Suites Oceanfront Hotel’s Mid Beach neighborhood also includes Indian Beach Park.

See map

Explore the neighborhood

What people love about Crystal Beach Suites Oceanfront Hotel

  • 9.6

    Exceptional
    Location

    "The room was spacious, clean and the hotel itself in a great location."

    Darren

    |

    May 14, 2019

  • 9.6

    Exceptional
    Bathroom

    "Two TVs, and large bathroom."

    Darren

    |

    May 14, 2019

  • 9.6

    Exceptional

    "Only paid $112 for the night which was good considering it was by the beach."

    Darren

    |

    May 14, 2019

Property ranking|Compared to 499 Miami Beach (FL) properties
See all rankings
Room comfort score
7.1/10
Value for money score
7.8/10
Service score
7.8/10
Cleanliness score
7.8/10
Better than
96
%
of Miami Beach (FL) properties
Better than
93
%
of Miami Beach (FL) properties
Better than
89
%
of Miami Beach (FL) properties
Better than
88
%
of Miami Beach (FL) properties
Overall rating:

7.8

Very good
73 reviews
Cleanliness
7.8
Facilities
7.3
Location
8.3
Read all reviews >
More about Crystal Beach Suites Oceanfront  Hotel

More about Crystal Beach Suites Oceanfront Hotel

Crystal Beach Suites Oceanfront Hotel

Crystal Beach Suites Oceanfront Hotel is a smart choice for travelers to Miami Beach (FL), offering a relaxed and hassle-free stay.
Enjoy all that Crystal Beach Suites Oceanfront Hotel has to offer! Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Crystal Beach Suites Oceanfront Hotel makes it easy to plan your day trips, sightseeing, and more around Miami Beach (FL). Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, express check-in or check-out and luggage storage can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Crystal Beach Suites Oceanfront Hotel thanks to the hotel's laundry service keeping your clothes clean. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Crystal Beach Suites Oceanfront Hotel from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator and a coffee or tea maker at your disposal.
Crystal Beach Suites Oceanfront Hotel also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Crystal Beach Suites Oceanfront Hotel has vending machines for 24-hour available light snacks and/or drinks.
Fill your days with the array of activities and facilities offered at Crystal Beach Suites Oceanfront Hotel. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.


Around the property

Don't miss out on all that Miami Beach (FL) has to offer during your stay at Crystal Beach Suites Oceanfront Hotel. Don't forget to stop by Ocean Drive located 8.6 km away, where everyone who visits Miami Beach (FL) wants to have their photo taken. Conveniently close to Crystal Beach Suites Oceanfront Hotel only 4.6 km away is the Miami Beach Boardwalk, giving you fast access to water-based transport to other attractions and day trips.


Reasons to stay here

Get more than you bargain for here, which scores value for money higher than 93% of the city's accommodation.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 96% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 95% of accommodations in the city.

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Amenities and facilities

Very good
Facilities

7.3

Most talked about facilities

Beach

4 mentions

Housekeeping

2 mentions

Languages spoken
  • English
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Pool with view
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Kitchen
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Additional toilet
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Dining table
  • Dishwasher
  • Fitness club privileges
  • Fold-up bed
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Laptop safe box
  • Linens
  • Microwave
  • Mirror
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Private pool
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shared bathroom
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Wine glasses

Location

6985 Collins Avenue, Mid Beach, Miami Beach (FL), United States, 33141
Excellent
Location

8.3

Airports
  • Miami Seaplane Base (MPB)
    9.9 km
  • Miami-Opa Locka Executive Airport (OPF)
    16.3 km
Public transportation
  • Metrobus
    7.5 km
Hospital or clinic
  • Mount Sinai Medical Center
    5.2 km
Convenience store
  • 71st Street Market
    80 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Miami Beach Boardwalk
    4.7 km
  • South Beach
    6.3 km
  • Holocaust Memorial
    6.9 km
  • Collins Avenue
    7.3 km
  • Lincoln Road Mall
    7.5 km
  • Española Way
    7.8 km
  • Art Deco Historic District
    8.4 km
  • Ocean Drive
    8.7 km
  • Jungle Island
    9.5 km
  • South Pointe Park
    10.1 km
Nearby landmarks
  • Wings Beachwear
    20 m
  • Crystal Beach's pool
    70 m
  • 6969's Swimming pool
    100 m
  • Burleighouse's pool
    110 m
  • Ocean Terrace
    430 m
  • Navarro's Supermarket
    450 m
  • Auto Tag Agency
    500 m
  • M&L Food Market
    500 m
  • Beach Body Gym
    640 m
  • Beach food market & Cafe
    650 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Rates are based on double occupancy.
    The hotel suites can accommodate up to 4 people.
    However, an extra guest fee of USD 20 per night maximum will be charged if there are more than 2 persons (3 or 4) staying in the suite except for infants between the age of 0 and 3.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
Getting around
  • Travel time to airport (minutes)25
The property
  • Non-smoking rooms/floorsYes
  • Number of floors4
  • Number of restaurants0
  • Number of rooms 84
  • Room voltage110
  • Year property opened1952
Parking
  • Daily parking fee20.00 USD

Reviews of Crystal Beach Suites Oceanfront Hotel from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.8
Facilities7.3
Location8.3
Room comfort and quality7.1
Service7.8
Value for money7.8
High score for Miami Beach (FL)
Rating
9+ Exceptional (13)
8-9 Excellent (5)
7-8 Very Good (4)
6-7 Good (6)
<6 Below Expectation (10)
Time of the year
Mar - May (10)
Jun - Aug (10)
Sep - Nov (11)
Dec - Feb (7)

Show reviews that mention 

Showing 38 verified guest comments
12
9.6
Exceptional
Darren from United Kingdom
Couple
Premium King Suite
Stayed 1 night in May 2019

Great value hotel”

We stayed in the Premium King Suite. The room was spacious, clean and the hotel itself in a great location. It had all the equipment in the kitchen including a dishwasher, fridge, microwave and toaster plus all utensils. Two TVs, and large bathroom. Only paid $112 for the night which was good considering it was by the beach. Only criticism was decor could have been slightly better, for example the doors looked bare. Otherwise would stay again.

Reviewed May 15, 2019

See room deals

Thanks very much for the excellent review. So glad you liked the fully renovated and modern king suites on the 4th floor. We are in the process of renovating the queen suites on the 2nd and 3rd floor and they should be done soon. They will also be very nice. We hope to see you very soon again.

Responded May 15, 2019
Crystal Beach Suites Oceanfront Hotel
9.2
Exceptional
Christine from United States
Group
Queen Suite
Stayed 2 nights in January 2019

Stayed for two nights for a birthday trip, and spent most of the time on the beach.”

The room was cleanly, but could use some renovations. Overall, I would recommend staying here if you want to save, it is decent for the price, but it is not a nice fancy resort. It is clean and close to different restaurants and the beach.

Reviewed January 24, 2019

See room deals

Thanks you for your kind and honest review of our hotel. Glad to hear that you found your suite was clean. Yes we are a hotel that saves people money - lots of money. Thanks also for the recommending our hotel to other travelers. I see you stayed in a queen suite. We do have fully renovated premium king suites on the 4th floor that have new furniture, granite counter tops, two larger flat panel TV's and a larger king size bed. We have had very positive feedback from the guests that have stayed in them. Please try one next time.

Responded January 25, 2019
Crystal Beach Suites Oceanfront Hotel
7.6
Very good
Lakisha
Couple
Premium King Suite
Stayed 3 nights in May 2019

Needs work”

Need to let visitors know before booking there's an $120 deposit. Room had an old smell to it. Would be great to have windows that can actually open. Housekeeping was prompt each day to clean up.

Reviewed May 20, 2019

See room deals

Thanks for your feedback and for your nice comments about our housekeeping staff. Our hotel staff is great. All hotels require a fully refundable security deposit and this requirement is displayed on all travel sites. Next time please try one of our premium king suites that are fully renovated and modern. Safe travels.

Responded May 22, 2019
Crystal Beach Suites Oceanfront Hotel
7.2
Very good
Rebecca from United States
Group
Premium King Suite
Stayed 4 nights in March 2019

Decent budget hotel”

You're not going to find a hotel with these amenities at this price - it's right on the beach, has a kitchen, two different entries for the bathroom, two different sleeping areas, close to Publix and Walgreens, an acceptable pool area, and the price is considerably less than other hotels. That said, the small fridges freeze food on the top shelf, housekeeping doesn't wash the dishes properly, tvs and fridges are tiny even in the second best rooms, the fitness center is a bunch of old, broken machines and unsafe broken mirrors, there is an extra resort charge of $15/day you're not told about until you get there, there are no pay per view movie options, and one out of the four days the neighbors slammed doors and talked loudly until about 3:30am. On balance, if you're really on a budget, it's worth it. Fixing the fitness center at least would be a big plus.

Reviewed March 12, 2019

See room deals

Thanks for taking the time to wrote a review. We could not agree more with you that you cannot find a hotel with our location and our amenities for a better price on the beach and ocean on Miami Beach. We are not perfect but we have everything that a guest needs at a great price. And we are making improvements every day. This week and over the next few weeks and months we will be installing new wall units and larger flat panel TV's in every queen suite on the 2nd and 3rd floor of the hotel. We also just finished installing new bed in all queen suites. We will also be installing new headboards and new night stands in all queen suites before the end of the year. We also have plans to make some improvements to the fitness center before the end of the year. Lastly, it also is displayed on every travel website and on our hotel website that the resort fee is paid at time of check in and that it is $15 per night and that it is not included in the total on any travel website.

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Crystal Beach Suites Oceanfront Hotel
6.8
Good
Julie from United States
Group
Premium King Suite
Stayed 3 nights in February 2019

Rude staff”

Night time receptionist told us we owed $60 for an extra person when we were checking out. We said no, we reserved proper number of people. Same guy told my friend he was charging her $20 for a room key once she had already said she didn’t need one. Chair/umbrella tried to charge us non-guest rate 2 days in a row. Got the impression staff was trying to take advantage of tourists and skim unnecessary fees.

Reviewed February 19, 2019

See room deals

Thanks for your review. We do not ever charge any amount for extra room keys. We will also speak to the beachfront concession operator about the charge for our guests as our guests are supposed to receive a discount on the rental of beach chairs and umbrellas. Lastly, if there were more than 2 persons staying in your suite then it is appropriate for the front desk to charge you an extra guest fee as we have a double occupancy policy like most hotels.

Responded February 20, 2019
Crystal Beach Suites Oceanfront Hotel
6.8
Good
Meghan from United States
Group
Premium King Suite
Stayed 3 nights in July 2019

Good”

We stayed in a renovated King room and I would say it was partially renovated. I would find it hard to believe that the pull out sofa was replaced. Paint was already chipping, vents were filthy. AC unit was very loud. It seemed that anything we scheduled through the hotel was at a different rate that what posted or quoted. I would NOT suggest booking anything through them even taxi.

Reviewed July 18, 2019

See room deals

We are sorry to hear about your experience during your stay and we are surprised by your comments. We will look into the issues you described and take immediate action to correct them if they exist. All of the pullout sleeper sofas in the living rooms of the suites have memory foam beds and we can replace any one of them in a few minutes with a brand new one if we are notified by a guest that it is not comfortable or to their liking. Also, all of the rates or fees posted on all travel sites, on our registration cards and on our hotel website is exactly what we charge guests at all times. Next time please let the front desk know that you are not happy with the suite and they can move you to another suites that meets or exceeds your expectations.

Responded July 19, 2019
Crystal Beach Suites Oceanfront Hotel
6.4
Good
Rosemary from United Kingdom
Group
Queen Suite
Stayed 1 night in July 2019

Good”

Only snag was the air conditioner we were 4th floor which caused some problem with the noise level very loud and caused my sleep some problems. Zz 😢 xx

Reviewed July 07, 2019

See room deals

We are very sorry to hear about this inconvenience. We are glad to hear that everything else was good. We will look into this AC noise and take action to fix the problem. Thank you for taking the time to let us know.

Responded July 10, 2019
Crystal Beach Suites Oceanfront Hotel
5.6
Elaine from Italy
Couple
Queen Suite
Stayed 1 night in February 2019

Could be better ”

We booked a Queen room for one night. We got there an hour before the original check in time, and the room was not ready. They offered us an upgrade into a seaview room for 45$ and charged me again the 15$ resort fee I had previously paid in my reservation. I had to call agoda to get help in getting my money back. The room we got in the third floor was big and had beautiful seaviews, BUT it was very smelly! The windows were blocked nd couldn’t be open. Old carpet, old furniture, bad and strong smell. Couldn’t understand why they called it an upgrade. The whole hotel needs refurbishment. It is in front of nort beach and has direct access to it. There is also swimming pool and gym available. Parking is hard to find nearby, and cost a lot to park in the hotel. There are some restaurants nearby but the hotel is 20+ minutes driving far from south beach, that is where everything happens in Miami.

Reviewed February 15, 2019

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Check in time is at 4 pm and early check in is never guaranteed. We try our best to check in the guest early is the suite is clean and ready. The resort fee is always paid at check in at the hotel and not a time of booking. Next time try our fully renovated and modern premium king suites on the 4th floor with new furniture, larger TV's and larger king size beds for only a few dollars more... .

Responded February 18, 2019
Crystal Beach Suites Oceanfront Hotel
2.0
Jose
Couple
Queen Suite
Stayed 1 night in November 2019

Not what they show in the pictures!!! The charge $30 for parking each night ”

They show pictures or renovated rooms that they do not have Very old not clean rooms.... you have to pay $30 for valet parking each night or three blocks away public parking they wont tell you that until you are at the hotel. Don’t waist you money for the same price including the obligated valet parking price you will get a much better hotel

Reviewed November 27, 2019

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8.4
Excellent
Tranaya from United States
Solo traveler
Queen Suite
Stayed 3 nights in October 2016

Good hotel weekend trip”

I stayed here for the weekend by myself. Clean room. Subway, Walgreens other restaurants near by walking distance. Attached to beach. Simple. Great place to stayed if you are in and out of FL just need a bed to rest. Staff was great no complaints. Just wear flip flops/ shower shoes for shower.

Reviewed October 15, 2016

See room deals

So glad to hear that your suite was clean and that you say our hotel is a great place to stay. Every guest deserves a clean suite. Also glad to hear that you have no complaints.

Responded January 17, 2019
Crystal Beach Suites Oceanfront Hotel
10.0
Exceptional
carlos from United States
Business traveler
Queen Suite
Stayed 7 nights in November 2013

great ,excelent place ”

location,very clean,attention

excellent verry nice place ,nice confort ,beautiful beach front

Reviewed November 22, 2013

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Thanks for the excellent review. We appreciate it. We have made many improvements tot he hotel over the last 2 plus years and we will make more this year in 2019. We are getting better every day thanks to our great and hard working staff.

Responded January 17, 2019
Crystal Beach Suites Oceanfront Hotel
4.0
Bjorn from Sweden
Couple
Queen Suite
Stayed 1 night in November 2010

Crystal Beach Suites Hotel & Health Club”

A lot

Crystal Beach Suites Hotel & Health Club is an apartment hotel that definitely has passed the date best before. The whole area has been taken over by the Cuban Spanish population and in the reception and in the hotel information you are warned taking a walk after dark. To go to a restaurant in the neighbourhood, you ought to take a taxi,

Reviewed December 07, 2010

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We have fully renovated premium king suites on the 4th floor with all new furniture and larger king size beds and larger flat TV's. We hope you will come back one day and try them as many guests love them. Our neighborhood is very safe day or night and we have many shops and excellent restaurants within a few steps of the hotel entrance. We are known today with all travelers as Crystal Beach Suites Hotel.

Responded January 17, 2019
Crystal Beach Suites Oceanfront Hotel
5.6
Ramon from United States
Group
Premium King Suite
Stayed 1 night in November 2016

Just ok”

Pros: -next to the beach, close to a few restaurants, rooms have kitchen with dishes Cons: -very dated, sofa bed is super thin and you can feel the metal, very noisy that we could hear everyone around us and lots of little noises like fridge won't stop humming, bathroom kept making weird sound, staff is very indifferent.

Reviewed November 15, 2016

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Thanks for your review. We have replaced all sofa bed in all suites in the last 6 months and the guests are very happy with them.

Responded January 17, 2019
Crystal Beach Suites Oceanfront Hotel
2.4
Ahmad from United States
Family with young children
Queen Suite
Stayed 2 nights in August 2018

Please don’t come here”

Where can i start..from the parking charge 20 per night or the possibility of getting a ticket while loading your luggage which happened to me.. because the area infront of the hotel belongs to firefighters .. the rooms has the most filthy smell in the world i kid do not..the receptionist charged me 25 dollars for each night because I didn’t register my kids in agooda reservation.. the building is old and smelly... I I would be a homeless than to stay in a hotel that makes me feel robbed and un happy all the time.. I checked out a day earlier and stayed there for one day.. I really think Agoda shouldn’t deal with such beach motels..

Reviewed August 23, 2018

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Thanks for your review. We have a loading zone in front of the hotel which is safe and free for all guests. It does not belong to firefighters. We also have a valet attendant that can help any guest with their luggage and to help the guest take their luggage up to their suite. We do have fully renovated premium king suites on the 4th floor that have all new furniture, larger king size beds, larger flat TV's and granite counter tops. These suites are only a few dollars more. Many guests love them so please try one next time.

Responded January 17, 2019
Crystal Beach Suites Oceanfront Hotel
4.7
MARIANA from Brazil
Family with teens
Queen Suite
Stayed 3 nights in October 2012

Good room, no service!”

Good room, clean, good restroom, good localization. The couch was not comfortable for sleeping on it

the hotel offers no service at all. employees made me and my family members felt not welcome. he had to took your luggage to the room, by ourselves. the man just put it in the chart, we did the rest of the job. when we left, they took the chart to the car and we had no help to put all the luggage on it. it was 6 bags and 2 guitars. they had no smiles on their faces, no good words, no good mornings. awful. our room was not cleaned while we were there.

Reviewed November 15, 2012

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We appreciate your feedback and will discuss your review with our valet staff. We get many positive comments about the valet staff and our hotel staff from many guests so forgive me if I am a little surprised. Very happy that you had a good room as our suites are large and have fully equipped kitchen and a queen sleeper sofa! Thanks

Responded January 17, 2019
Crystal Beach Suites Oceanfront Hotel
3.6
Jordan from United States
Couple
Queen Suite
Stayed 5 nights in August 2018

Rude staff/run-down facility”

The front hostess was very rude. It seemed as if she was playing a game with us by keeping us waiting hours for our room saying it wasn't ready. Once we asked another gentleman he got us in quickly while she cracked jokes in the background stating "are you sure it's ready?" Sarcastically with a smile. Then we're told about the hidden fees as well at check in. The room had a small kitchen with a stove with only 1 working burner and no oven vent, so needless to say the room smelled of cooler food. There was a hole in the floor in the kitchen and entry, mold in the tub, TV that didn't work, and paper thin walls, and does that wouldn't close properly. Will never return or recommend.

Reviewed August 29, 2018

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Very sorry to hear about your experience. We do have fully renovated premium king suites on the 4th floor with all new furniture, larger flat TV's, larger king size beds and granite counter tops. Wish you would have stayed in one and hope you will try one next time. We appreciate the feedback and will use your comment to improve. Regarding the front desk agent, we receive many positive comments about her attitude and performance but we will nevertheless share you observations with her. Lastly, none of our fees are hidden. They are all disclosed on every website and on our hotel website. They are also all published on the guest registration card that the guest is asked to sign at time of check-in.

Responded January 17, 2019
Crystal Beach Suites Oceanfront Hotel
10.0
Exceptional
Marina from United States
Couple
Queen Suite
Stayed 9 nights in May 2019

Exceptional”

Very good.

Reviewed May 15, 2019

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Thank you for the nice review. We are glad you liked our hotel and that we exceeded your expectations.

Responded May 16, 2019
Crystal Beach Suites Oceanfront Hotel
5.3
Franco from Italy
Business traveler
Queen Suite
Stayed 3 nights in June 2013

standard hotel accommodation, a little bit dirty”

position: front of the beach
Reviewed June 15, 2013

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Thanks for your review. We have fully renovated premium king suites on the 4th floor. Try one next time.

Responded January 17, 2019
Crystal Beach Suites Oceanfront Hotel
10.0
Exceptional
Marleni from United States
Couple
Queen Suite
Stayed 2 nights in September 2022

Exceptional”

Me encantó todo muy accesible ala playa

Reviewed September 25, 2022

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10.0
Exceptional
Marcia
Family with young children
Queen Suite
Stayed 7 nights in May 2019

muy buena ubicacion”

muy cómodo y en una ubicación muy buena próxima a la playa, supermercado

Reviewed March 09, 2020

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12
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