This property is in high demand!
Last booked 6 hours ago
October 15, 2016
110 meters to the beach
Free Wi-Fi in all rooms!
Last booked 6 hours ago
|Value for money||8.0|
|Nearest airport||Miami Seaplane Base (MPB)|
|Distance to airport||9.9 km|
Positioned on the ocean, this stylish hotel has everything Miami could offer. The vibrant Miami Beach is only a few minutes away from the hotel. Countless restaurants and shops are within walking distance. The renowned Bal Harbour Shops and other shopping sites, including Lincoln Road Mall, Aventura Mall, and Ocean Drive, are five minutes away. Top tourist attractions on the Port of Miami, such as the Miami Seaquarium and Jungle Island, are just a short drive away. Guests would love to go jogging or strolling at the boardwalk right behind the hotel. With welcoming and attentive hospitality along with an unbeatable location, you'll definitely enjoy total peace and relaxation at Crystal Beach Suites Hotel.
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Need to let visitors know before booking there's an $120 deposit. Room had an old smell to it. Would be great to have windows that can actually open. Housekeeping was prompt each day to clean up.
Thanks for your feedback and for your nice comments about our housekeeping staff. Our hotel staff is great. All hotels require a fully refundable security deposit and this requirement is displayed on all travel sites. Next time please try one of our premium king suites that are fully renovated and modern. Safe travels.
Thank you for the nice review. We are glad you liked our hotel and that we exceeded your expectations.
Great value hotel”
We stayed in the Premium King Suite. The room was spacious, clean and the hotel itself in a great location. It had all the equipment in the kitchen including a dishwasher, fridge, microwave and toaster plus all utensils. Two TVs, and large bathroom. Only paid $112 for the night which was good considering it was by the beach. Only criticism was decor could have been slightly better, for example the doors looked bare. Otherwise would stay again.
Thanks very much for the excellent review. So glad you liked the fully renovated and modern king suites on the 4th floor. We are in the process of renovating the queen suites on the 2nd and 3rd floor and they should be done soon. They will also be very nice. We hope to see you very soon again.
Decent budget hotel”
You're not going to find a hotel with these amenities at this price - it's right on the beach, has a kitchen, two different entries for the bathroom, two different sleeping areas, close to Publix and Walgreens, an acceptable pool area, and the price is considerably less than other hotels. That said, the small fridges freeze food on the top shelf, housekeeping doesn't wash the dishes properly, tvs and fridges are tiny even in the second best rooms, the fitness center is a bunch of old, broken machines and unsafe broken mirrors, there is an extra resort charge of $15/day you're not told about until you get there, there are no pay per view movie options, and one out of the four days the neighbors slammed doors and talked loudly until about 3:30am. On balance, if you're really on a budget, it's worth it. Fixing the fitness center at least would be a big plus.
Thanks for taking the time to wrote a review. We could not agree more with you that you cannot find a hotel with our location and our amenities for a better price on the beach and ocean on Miami Beach. We are not perfect but we have everything that a guest needs at a great price. And we are making improvements every day. This week and over the next few weeks and months we will be installing new wall units and larger flat panel TV's in every queen suite on the 2nd and 3rd floor of the hotel. We also just finished installing new bed in all queen suites. We will also be installing new headboards and new night stands in all queen suites before the end of the year. We also have plans to make some improvements to the fitness center before the end of the year. Lastly, it also is displayed on every travel website and on our hotel website that the resort fee is paid at time of check in and that it is $15 per night and that it is not included in the total on any travel website.
Night time receptionist told us we owed $60 for an extra person when we were checking out. We said no, we reserved proper number of people. Same guy told my friend he was charging her $20 for a room key once she had already said she didn’t need one. Chair/umbrella tried to charge us non-guest rate 2 days in a row. Got the impression staff was trying to take advantage of tourists and skim unnecessary fees.
Thanks for your review. We do not ever charge any amount for extra room keys. We will also speak to the beachfront concession operator about the charge for our guests as our guests are supposed to receive a discount on the rental of beach chairs and umbrellas. Lastly, if there were more than 2 persons staying in your suite then it is appropriate for the front desk to charge you an extra guest fee as we have a double occupancy policy like most hotels.
Could be better ”
We booked a Queen room for one night. We got there an hour before the original check in time, and the room was not ready. They offered us an upgrade into a seaview room for 45$ and charged me again the 15$ resort fee I had previously paid in my reservation. I had to call agoda to get help in getting my money back. The room we got in the third floor was big and had beautiful seaviews, BUT it was very smelly! The windows were blocked nd couldn’t be open. Old carpet, old furniture, bad and strong smell. Couldn’t understand why they called it an upgrade. The whole hotel needs refurbishment. It is in front of nort beach and has direct access to it. There is also swimming pool and gym available. Parking is hard to find nearby, and cost a lot to park in the hotel. There are some restaurants nearby but the hotel is 20+ minutes driving far from south beach, that is where everything happens in Miami.
Check in time is at 4 pm and early check in is never guaranteed. We try our best to check in the guest early is the suite is clean and ready. The resort fee is always paid at check in at the hotel and not a time of booking. Next time try our fully renovated and modern premium king suites on the 4th floor with new furniture, larger TV's and larger king size beds for only a few dollars more... .
Stayed for two nights for a birthday trip, and spent most of the time on the beach.”
The room was cleanly, but could use some renovations. Overall, I would recommend staying here if you want to save, it is decent for the price, but it is not a nice fancy resort. It is clean and close to different restaurants and the beach.
Thanks you for your kind and honest review of our hotel. Glad to hear that you found your suite was clean. Yes we are a hotel that saves people money - lots of money. Thanks also for the recommending our hotel to other travelers. I see you stayed in a queen suite. We do have fully renovated premium king suites on the 4th floor that have new furniture, granite counter tops, two larger flat panel TV's and a larger king size bed. We have had very positive feedback from the guests that have stayed in them. Please try one next time.
Rude staff/run-down facility”
The front hostess was very rude. It seemed as if she was playing a game with us by keeping us waiting hours for our room saying it wasn't ready. Once we asked another gentleman he got us in quickly while she cracked jokes in the background stating "are you sure it's ready?" Sarcastically with a smile. Then we're told about the hidden fees as well at check in. The room had a small kitchen with a stove with only 1 working burner and no oven vent, so needless to say the room smelled of cooler food. There was a hole in the floor in the kitchen and entry, mold in the tub, TV that didn't work, and paper thin walls, and does that wouldn't close properly. Will never return or recommend.
Very sorry to hear about your experience. We do have fully renovated premium king suites on the 4th floor with all new furniture, larger flat TV's, larger king size beds and granite counter tops. Wish you would have stayed in one and hope you will try one next time. We appreciate the feedback and will use your comment to improve. Regarding the front desk agent, we receive many positive comments about her attitude and performance but we will nevertheless share you observations with her. Lastly, none of our fees are hidden. They are all disclosed on every website and on our hotel website. They are also all published on the guest registration card that the guest is asked to sign at time of check-in.
Please don’t come here”
Where can i start..from the parking charge 20 per night or the possibility of getting a ticket while loading your luggage which happened to me.. because the area infront of the hotel belongs to firefighters .. the rooms has the most filthy smell in the world i kid do not..the receptionist charged me 25 dollars for each night because I didn’t register my kids in agooda reservation.. the building is old and smelly... I I would be a homeless than to stay in a hotel that makes me feel robbed and un happy all the time.. I checked out a day earlier and stayed there for one day.. I really think Agoda shouldn’t deal with such beach motels..
Thanks for your review. We have a loading zone in front of the hotel which is safe and free for all guests. It does not belong to firefighters. We also have a valet attendant that can help any guest with their luggage and to help the guest take their luggage up to their suite. We do have fully renovated premium king suites on the 4th floor that have all new furniture, larger king size beds, larger flat TV's and granite counter tops. These suites are only a few dollars more. Many guests love them so please try one next time.
Pros: -next to the beach, close to a few restaurants, rooms have kitchen with dishes Cons: -very dated, sofa bed is super thin and you can feel the metal, very noisy that we could hear everyone around us and lots of little noises like fridge won't stop humming, bathroom kept making weird sound, staff is very indifferent.
Thanks for your review. We have replaced all sofa bed in all suites in the last 6 months and the guests are very happy with them.
Good hotel weekend trip”
I stayed here for the weekend by myself. Clean room. Subway, Walgreens other restaurants near by walking distance. Attached to beach. Simple. Great place to stayed if you are in and out of FL just need a bed to rest. Staff was great no complaints. Just wear flip flops/ shower shoes for shower.
So glad to hear that your suite was clean and that you say our hotel is a great place to stay. Every guest deserves a clean suite. Also glad to hear that you have no complaints.
great ,excelent place ”
excellent verry nice place ,nice confort ,beautiful beach front
Thanks for the excellent review. We appreciate it. We have made many improvements tot he hotel over the last 2 plus years and we will make more this year in 2019. We are getting better every day thanks to our great and hard working staff.
standard hotel accommodation, a little bit dirty”
Thanks for your review. We have fully renovated premium king suites on the 4th floor. Try one next time.
Good room, no service!”
the hotel offers no service at all. employees made me and my family members felt not welcome. he had to took your luggage to the room, by ourselves. the man just put it in the chart, we did the rest of the job. when we left, they took the chart to the car and we had no help to put all the luggage on it. it was 6 bags and 2 guitars. they had no smiles on their faces, no good words, no good mornings. awful. our room was not cleaned while we were there.
We appreciate your feedback and will discuss your review with our valet staff. We get many positive comments about the valet staff and our hotel staff from many guests so forgive me if I am a little surprised. Very happy that you had a good room as our suites are large and have fully equipped kitchen and a queen sleeper sofa! Thanks
Crystal Beach Suites Hotel & Health Club”
Crystal Beach Suites Hotel & Health Club is an apartment hotel that definitely has passed the date best before. The whole area has been taken over by the Cuban Spanish population and in the reception and in the hotel information you are warned taking a walk after dark. To go to a restaurant in the neighbourhood, you ought to take a taxi,
We have fully renovated premium king suites on the 4th floor with all new furniture and larger king size beds and larger flat TV's. We hope you will come back one day and try them as many guests love them. Our neighborhood is very safe day or night and we have many shops and excellent restaurants within a few steps of the hotel entrance. We are known today with all travelers as Crystal Beach Suites Hotel.
Muy buena estadia.”
He estado en varias oportunidades en este hotel y siempre hay buena atencion y realcion precio-calidad.
Muchas gracias por el excellent review!
Espectacular. El personal excelente y el lugar más aún ”
Muy buen servicio al cliente. Los cuartos estan super, muy amplios y tienen todo lo necesario incluyendo cocina, Gimnasio, piscina, wifi.
Muchas gracias por su increíble reivew y las buenas palabras acerca de nuestro personal.
recomiendo el hotel por su relacion precio y servicios, esta en una muy buena zona cerca de restaurantes.
Thanks for the excellent review. We are indeed a great value for the price for a hotel on the ocean in Miami Beach. Our location is also the best.
El hotel es acogedor las habitacines son amplias por lo tanto son muy comodas algunas tienen una hermosa vista al mar..es muy bonito.
So glad you had a nice experience and that your suite had a great view.
Crystal Beach Suites Hotel