Very good 7.2
Based on 123 reviews

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About this property


Whether you're a tourist or traveling on business, Crystal City Hotel is a great choice for accommodation when visiting Kuantan. From here, guests can enjoy easy access to all that the lively city has to offer. With the city's main attractions such as Kuantan Specialist Hospital, Masjid Saidina Ali, GSC East Coast Mall within close reach, visitors to the hotel will just love its location.

The facilities and services provided by Crystal City Hotel ensure a pleasant stay for guests. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, car park.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, air conditioning, heating, wake-up service, desk to please the most discerning guest. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Crystal City Hotel is a smart choice for travelers to Kuantan, offering a relaxed and hassle-free stay every time.
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Internet access

  • Free Wi-Fi in all rooms

Getting around

  • Car park

Services and conveniences

  • Smoking area


  • Pets allowed
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 00:3 PM
Check-Out Until: 00:1 PM
Number of Rooms : 22
Year Hotel Built: 2011
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Recent customer comments

Filter by traveler type
Very good

based on 123 reviews
  • Cleanliness 7.6
  • Facilities 6.0
  • Location 7.2
  • Room comfort and quality 6.9
  • Service 7.6
  • Value for money 8.0
  • Food and dining 5.7
Sort by

Zulkarnean from Malaysia
Families with young children
Double Deluxe
Stayed 1 night in September 2016
Not so good
Reviewed September 28, 2016

Choon from Malaysia
Families with older children
Double Deluxe
Stayed 1 night in July 2016
Just a simple hotel to stay overnight
This hotel quite near to the Kuantan town and the room has a big space. But, there's something which disappointing me was the cleanliness of the room. The room was dusty. The floor was also dirtied by birds dropping and I had to remove it myself. The television also couldn't function well. Overall, the price quite reasonable for such a big room.
Reviewed September 12, 2016

Jonathan from Malaysia
Stayed 3 nights in July 2016
Clean, Budget stay
The rooms are spacious and the pricing was reasonable. Bathroom is clean with good water pressure. Lots of eateries around, however it is quite a distance from town and beaches. Overall the place was satisfactory.
Reviewed July 14, 2016

Zuriyaton from Malaysia
Families with young children
Double Deluxe
Stayed 1 night in June 2016
Room ok
Reviewed June 11, 2016

ahmad from Malaysia
Solo travelers
Stayed 1 night in April 2016
Reviewed April 29, 2016

Hwe from Australia
Families with older children
Deluxe Family Room
Stayed 3 nights in February 2016
Good hotel
Friendly staff, comfort and cleanliness.
Comfortable and good.
Reviewed February 22, 2016

KENT from Malaysia
Families with young children
Double Deluxe
Stayed 1 night in April 2015
Budgeted Hotel
everything was just so so
since this is a budgeted hotel, i couldn't complain much about it. However, this was my second time staying in this hotel, i found it deteriorated so much. the room was dusty, not properly cleaned, aircond was not functioning well and tv was even worst, not functioning at all. The location was not centrally located in the town of Kuantan, however, the room is big enuff with 2 queen size to cater for 4 pax.
Reviewed July 01, 2015

Qingyong from Singapore
Families with young children
Double Deluxe
Stayed 2 nights in January 2014
big room.
wifi, big room, consistence heater for shower.
neat and clean.
Reviewed November 24, 2014

AHMAD from Malaysia
Families with young children
Stayed 2 nights in September 2014
that ok
room, water presure and aircond
Crystal City Hotel staff have more knowledge interpersonal communication.that all
Reviewed September 28, 2014

Jamal from Malaysia
Business travelers
Double Deluxe
Stayed 1 night in September 2014
Value for money
spacious, value for money
Reviewed September 22, 2014


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