Crystal Crown Hotel Kuala Lumpur
Superior Twin Crystal Crown Hotel Kuala Lumpur
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7.1
Very good
12.8% this month
/10
(1622 reviews)See what guests said
See map
7.3
Very good
Location rating score
Very good location
Parking
FREE
  • KL Tzu-Chi Jing Si Hall1.22 km
  • KTM Train Station - Segambut2.02 km
  • My Little French House2.49 km
  • Sentul Raya Golf Club2.8 km
  • Music Course at Kuala Lumpur Performing Art Centre2.91 km
  • Kuala Lumpur Performing Arts Centre2.91 km
  • Shree Lakshmi Narayan Temple2.96 km
  • Sentul Park Koi Centre2.98 km
  • Matrade Exhibition and Convention Centre2.98 km
  • Jinjang2.98 km
  • Free Wi-Fi

    Crystal Crown Hotel Kuala Lumpur

    No 3 Jalan Jambu Mawar Off Jalan Kepong, Kepong, Kuala Lumpur, Malaysia, 52000 - See map
    "Good location, friendly and helpful staff, room was clean, comfortable stay."
    Uma - December 3, 2018
    Exceptional reputation
    Recommended by 88% of guests
    Very good service
    7.2 rating for service
    • Free Wi-Fi in all rooms!

    • Sauna

    • Currency exchange

    • Air conditioning

    • Room service [24-hour]

    This property is in high demand!

    Booked 70 times

    Property ranking|Compared to 13,128 Kuala Lumpur properties
    See all rankings
    Review score - United States
    7.8/10
    Room comfort score
    6.7/10
    Service score
    7.2/10
    Cheapest price score
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Better than
    95
    %
    of Kuala Lumpur properties
    Better than
    95
    %
    of Kuala Lumpur properties
    Value for money7.4
    Distance to city center7.3 km
    Location rating7.3
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport15.0 km

    Rooms available at Crystal Crown Hotel Kuala Lumpur

    Deluxe King
    Deluxe King
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior King
    Superior King
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Shower
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Twin Superior
    Twin Superior
    ...
      Enter dates to see prices
      Deluxe Room
      Deluxe Room
      ...
        Enter dates to see prices
        Room Deluxe
        Room Deluxe
        ...
          Enter dates to see prices
          Room Superior King Bed
          Room Superior King Bed
          ...
            Enter dates to see prices

            What people love about Crystal Crown Hotel Kuala Lumpur

            • 6.0
              Review score
              Location

              "Overall good located hotel."

              Nishalini

              |

              November 9, 2018

            • 7.2
              Very good
              Breakfast

              "The breakfast is decent and good."

              Elsie F.

              |

              November 26, 2018

            • 8.0
              Very good
              Spaciousness

              "Room was spacious."

              YASMINE

              |

              November 26, 2018

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            More about Crystal Crown Hotel Kuala Lumpur

            More about Crystal Crown Hotel Kuala Lumpur

            8.0
            Very good

            "Variety array of food buffet offered for breakfast & lunch."

            Sabrina

            |

            January 13, 2019

            An overview

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            What they offer

            5.6
            Review score
            Spaciousness

            "Room are big, spacious"

            Noor A.

            |

            November 7, 2018

            Read more reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            What to eat nearby

            American cuisine
            American cuisine
            D@16
            3.7 km American
            Wall Street Bar
            3.8 km American
            Wefie Six Cafe
            4.2 km American
            Asian cuisine
            Asian cuisine
            Regal House Restaurant
            410 m Asian, Chinese, Malaysian
            E&O Fish Head Curry House
            500 m Asian, Indian, Malaysian
            Juicy Cafe
            580 m Asian, Malaysian, Southwestern
            Chinese cuisine
            Chinese cuisine
            Restoran Yuyi Bak Kut Teh
            980 m Chinese
            Restoran Woo Ng Kee
            1.3 km Chinese
            Lui Cha King
            2.5 km Chinese

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

            Show less

            Some helpful facts

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            Announcements

            From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

            Reviews of Crystal Crown Hotel Kuala Lumpur from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (1622)
            7.1
            /
            10
            Very good
            12.8% this month
            Cleanliness7.1
            Facilities6.8
            Location7.3
            Room comfort and quality6.7
            Service7.2
            Value for money7.4
            Rating
            9+ Exceptional (65)
            8-9 Excellent (69)
            7-8 Very Good (184)
            6-7 Good (113)
            <6 Below Expectation (250)
            Time of the year
            Mar - May (139)
            Jun - Aug (188)
            Sep - Nov (174)
            Dec - Feb (180)
            All guests (1622)
            All room types
            All languages
            Showing 681 verified guest comments
            12345
            8.0
            Excellent
            Ahmad from Malaysia
            Business traveler
            Superior King
            Stayed 2 nights in July 2019

            Value for money”

            Value for money.

            Reviewed July 19, 2019
            8.0
            Excellent
            Ho from Singapore
            Group
            Superior Twin
            Stayed 1 night in April 2019

            Pleasant stay”

            Location is just next to a mall. Only that they don’t provide bathroom slippers and toothbrush, so if they could have improve with bathroom essentials that will be better. Overall we have a nice and pleasant stay.

            Reviewed April 18, 2019
            10.0
            Exceptional
            KEE from Malaysia
            Business traveler
            Superior King
            Stayed 3 nights in July 2018

            Good place to stay ”

            Clean, spacious and comfortable hotel

            Reviewed July 04, 2019
            9.2
            Exceptional
            HANS from Malaysia
            Business traveler
            Superior Twin
            Stayed 1 night in June 2019

            Comfortable bed, power shower & clean”

            Highly recommend for the price paid. Will definitely stay again even though the breakfast was slightly limited. Comfortable bed, power shower and most importantly clean.

            Reviewed June 28, 2019
            9.2
            Exceptional
            HANS from Malaysia
            Business traveler
            Superior Twin
            Stayed 1 night in June 2019

            Clean, spacious and comfortable”

            Highly recommend for the price paid. Will definitely stay again even though the breakfast was slightly limited. Comfortable bed, power shower and most importantly clean.

            Reviewed June 28, 2019
            6.0
            Tee from Malaysia
            Couple
            Superior Twin
            Stayed 1 night in June 2019

            Need for refurbishment badly!”

            Building, rooms, beds, furniture, need to be refurbished badly. Besides, towels in the room, already yellowish, got stained, broken, etc! Have to be changed totally! And the cutlery, tools, cook ware in the restaurant, also stained and useless or broken, need a batch of new tools and equipment. Really bad image for a 3 star hotel.

            Reviewed June 11, 2019
            8.8
            Excellent
            Siang from Singapore
            Solo traveler
            Superior Twin
            Stayed 2 nights in January 2019

            Spacious room, value for money”

            Room is fairly big though it's an old hotel so don't expect modern furnishings. Internet connection is good enough for my work. Bed is quite hard though. Location is decent, not the best - the good food places at Kepong are not within walking distance, but all within a 10 minutes drive. There is complimentary parking at the hotel building; though lots are limited I always managed to find a lot. There is also free parking on the road fronting the hotel, but this is usually fully taken up by the shoppers at the mall next door. There is a Giant supermarket at this mall so it's convenient to buy necessities.

            Reviewed May 30, 2019
            10.0
            Exceptional
            HANS from Malaysia
            Business traveler
            Superior King
            Stayed 1 night in September 2018

            Good comfortable beds & power shower”

            the rooms are rather large and comfortable. Breakfast is nothing to shout about too much. but it was good that slight changes was made in the breakfast on the following day and guest won't feel bored of it unlike many hotel chains that stick to the same menu daily.

            Reviewed September 28, 2018
            9.6
            Exceptional
            Kisho from Malaysia
            Couple
            Superior King
            Stayed 2 nights in August 2018

            Happy stay :)”

            Had a good stay and highly recommended.Room is spacious and clean.Easy and enough basement parkings available for the hotel's customers.Friendly staff.Breakfast was nice n tasty with good choices.Overall good and satisfied.

            Reviewed August 28, 2018
            7.6
            Very good
            Ng from Malaysia
            Family with teens
            Superior Twin
            Stayed 1 night in November 2018

            Very good”

            Nice stay, friendly staff.

            Reviewed June 27, 2019
            4.4
            Aida from Malaysia
            Business traveler
            Deluxe King
            Stayed 1 night in March 2019

            I stay here almost 2 month till now never check out. I'll make report letter for few things soon”

            I checkin here almost 2 month till now and never checkout. I stay here really like my home alrdy but it doesnt mean i love this hotel. Coz of location nearby my condo lakeville residences. I need complain few things now and this is very serious. 1st, i'll make a report letter send directly to ur high officer bout 3 reception staff attitude. My family gov worker, if this case not serious i will just ignore but i cannot. 2nd, i mistakes pay double on 25th march and my bank statement show that pay approved on that date, but ur computer show no record. Bout this i will explain more soon. Usually bank statement will not make mistakes. 3rd, only 4 staff show good attitude with cus, but others? I disappointed. The best service is from one big guy with always smiling on his face and i think he is ass manager? He very good cus service. Housekeeping malay woman supervisor i will complain too coz rude. Cafe staff all good and friendly, only food sometimes not ok. 1 guy at parking also show rude

            Reviewed April 04, 2019
            6.4
            Good
            Muhammad from Malaysia
            Family with young children
            Superior King
            Stayed 3 nights in March 2019

            Good”

            Just want to say its overall ok but for breakfast time in restaurant supervisor and his staff talking each other very loudly and yelling eaxh other. Its totally not a best situation and we dont allowed to choose our own table. Hope the managment can improve in a future.

            Reviewed March 30, 2019
            10.0
            Exceptional
            QUEK from Singapore
            Group
            Superior Twin
            Stayed 1 night in June 2019

            Recommended”

            Basic hotel with a giant hypermart beside it

            Reviewed June 17, 2019
            8.4
            Excellent
            HANS from Malaysia
            Business traveler
            Superior King
            Stayed 2 nights in May 2019

            Large Comfortable room but noisy”

            Very comfortable bed, power shower but noisy due to the road side. If you are a light sleeper, it may be a slight problem but you can always request for a higher floor.

            Reviewed May 21, 2019
            9.6
            Exceptional
            ZULKIFLI from Malaysia
            Business traveler
            Superior King
            Stayed 1 night in April 2019

            Good staff and cleanliness”

            Good. Highly Recommended.

            Reviewed April 28, 2019
            8.4
            Excellent
            HANS from Malaysia
            Business traveler
            Superior King
            Stayed 2 nights in July 2018

            Good - no complaints”

            Shower has good pressure and comfortable beds. Breakfast is really not too bad. It has all the essentials. Do not be expecting a total full range. There's a egg station, knock yourself out on any of your request. Good nasi lemak. Only complaint is that reception guy did not bring me the iron I requested for so I had to called housekeeping myself from my room. Other than that, good place to stay in Kepong.

            Reviewed August 06, 2018
            8.0
            Excellent
            Sunantha from Malaysia
            Couple
            Superior King
            Stayed 1 night in May 2017

            worth the money paid!”

            the rate was quite cheap although it was a last minute booking. The room was clean and comes with a bathtub for even the most basic room. the breakfast was good. they even provide morning paper for every room. made some complains regards to the room and they attend to the complain immediately. Bravo. overall satisfied for the service received.

            Reviewed May 15, 2017
            8.0
            Excellent
            David from United States
            Business traveler
            Superior King
            Stayed 5 nights in July 2015

            Business Traveler's Review”

            Service, Food, Affordability

            Overall I liked the Crystal Crown Hotel. I would give them good/decent ratings in almost all categories, EXCEPT false advertising about WiFi. They clearly advertise guests will have WiFi in their rooms and this is blatantly false. The Routers/modemns are TERRIBLE and you can only get a connection if you go out of your room into the hallway or down into the lobby/cafe. As I regularly travel on business and work from my laptop I was very disappointed by the lack of WiFi. I would stay at this hotel again but only if they fix the WiFi problem first.

            Reviewed August 01, 2015
            8.3
            Excellent
            Cheung from Malaysia
            Business traveler
            Superior Twin
            Stayed 1 night in March 2015

            Good Location, Value for Money, Good Staff Perform”

            Location, Price and Staff

            Good Stay and the room is clean. Near to the location that I plan to go. Staff very friendly and helpful when we asking the direction and location to go. Overall is value of money good for family trip also.

            Reviewed March 25, 2015
            8.0
            Excellent
            NURUL from Malaysia
            Group
            Superior King
            Stayed 2 nights in January 2019

            CLEAN, EASY ACCESS TO FOOD, STAFF ARE FRIENDLY”

            Everything is just nice from clean and cozy room with a window view to an easy access for grab food and restaurant. Breakfast is quite good with many choices. The only things need to be improve is some old facility like heater, water pipe and bathtub. Look a bit rusty difficult to reach.

            Reviewed January 21, 2019
            12345
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