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Crystal Crown Hotel, PJ
Superior Twin - Bed, Crystal Crown Hotel, PJ in Kuala Lumpur
a bedroom with a large bed and a large window, Crystal Crown Hotel, PJ in Kuala Lumpur
Swimming pool [outdoor], Crystal Crown Hotel, PJ in Kuala Lumpur
Swimming pool [outdoor], Crystal Crown Hotel, PJ in Kuala Lumpur
Fitness center, Crystal Crown Hotel, PJ in Kuala Lumpur
Fitness center, Crystal Crown Hotel, PJ in Kuala Lumpur

Removed from saved list

7.6

Very good

5,911 reviews

5,911 reviews

Housekeeping221
Breakfast89
Check in/Check Out35
See map
See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
KL Bird Park 6.1 km
Chinatown - Kuala Lumpur 7.0 km
Central Market 7.0 km
Menara Kuala Lumpur 8.3 km
Jalan Alor 8.4 km
Pavilion Kuala Lumpur 8.9 km
KLCC - Bukit Bintang Pedestrian Walkway 9.1 km
Aquaria KLCC 9.2 km
Petronas Twin Towers 9.3 km
KLCC Park 9.4 km
Nearby landmarks
Klinik Chelliah 250 m
Tun Hussein Onn National Eye Hospital 570 m
Cold Storage Jaya Shopping 660 m
Amcorp Mall 660 m
LRT Train Station - Taman Jaya 670 m
Jaya Grocer Plaza 33 690 m
Cheong & Chai Dental Surgery 750 m
Jaya Shopping Centre Parking Entrance 770 m
Taman Jaya Lake 790 m
Taman Jaya 800 m

Crystal Crown Hotel, PJ

12, Lorong Utara A, Off Jalan Utara, Petaling Jaya, Kuala Lumpur, Malaysia, 46000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Petaling Jaya part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

680 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Currency exchange

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [outdoor]
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

8 travelers have booked today.

Value for money7.8
Distance to city center4km
Location rating7.9
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport10.2 km

Rooms available at Crystal Crown Hotel, PJ

Superior Double
...
  • Room size: 23 m²/248 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Superior Twin
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 single bed and 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Crown Floor Superior Room
...
  • Room size: 23 m²/248 ft²
  • Outdoor view
  • 1 single bed or 1 king bed ...
Enter dates to see prices
Stay Safe Self Quarantine (Full Board) - Junior Suite
...
  • Room size: 52 m²/560 ft²
  • 1 king bed
Enter dates to see prices
Crown Floor Junior Suite
...
  • Room size: 52 m²/560 ft²
  • Outdoor view
  • 1 single bed or 1 king bed
Enter dates to see prices
Stay Safe Self Quarantine (Full Board) - Superior Room
...
  • Room size: 23 m²/248 ft²
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Triple Room
...
  • Shower
  • 1 single bed and 1 king bed
Enter dates to see prices
Executive Superior Room Crown Floor
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 queen bed or 2 single bed...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Crystal Crown Hotel, PJ?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Crystal Crown Hotel, PJ?

A stay at Crystal Crown Hotel, PJ also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Crystal Crown Hotel, PJ has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Crystal Crown Hotel, PJ?

Start your mornings right, with the continental and buffet breakfast options offered at Crystal Crown Hotel, PJ. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 48 MYR for adults and 30 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Crystal Crown Hotel, PJ?

Crystal Crown Hotel, PJ features 2 on-site restaurants for your dining convenience. Meals served include dinner and lunch. Chinese cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Crystal Crown Hotel, PJ?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Crystal Crown Hotel, PJ. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Crystal Crown Hotel, PJ?

On-site venues and convenient event services make Crystal Crown Hotel, PJ an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 50 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Crystal Crown Hotel, PJ?

Crystal Crown Hotel, PJ does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Crystal Crown Hotel, PJ?

The closest train, metro, or bus station is LRT Train Station - Taman Jaya, 670 m away from Crystal Crown Hotel, PJ.

What restaurants are nearby Crystal Crown Hotel, PJ?

Crystal Crown Hotel, PJ’s neighborhood is Petaling Jaya which includes popular restaurants such as Suki-ya, Golden Orchid and Khadijah's Kitchen (PJS 11).

What popular shopping places are close to Crystal Crown Hotel, PJ?

Located in the Petaling Jaya area, Crystal Crown Hotel, PJ is close to great shopping choices like Amcorp Mall, KB Mall and Galeri Seni.

What are popular attractions near Crystal Crown Hotel, PJ?

Crystal Crown Hotel, PJ’s location in the Petaling Jaya neighborhood makes it close to famous attractions including Taman Jaya, Dataran Petaling Jaya and Petaling Jaya Museum.

What popular natural sightseeing spots are close to Crystal Crown Hotel, PJ?

Crystal Crown Hotel, PJ is located within Petaling Jaya, which makes it conveniently close to natural sights including Bukit Gasing Forest Reserve.

See map

Explore the neighborhood

What people love about Crystal Crown Hotel, PJ

  • 8.4

    Excellent
    Cleanliness

    "The lobby was spotless clean and very refreshing"

    Khatamal

    |

    February 23, 2023

  • 10

    Exceptional
    Cleanliness

    "Hotel is very clean and breakfast is ok."

    Nur

    |

    February 16, 2023

  • 10

    Exceptional
    Location

    "Excellent place to stay especially when its near to UMMC."

    POONGUNDRAN

    |

    March 3, 2023

Property ranking|Compared to 8,854 Kuala Lumpur properties
See all rankings
Room comfort score
7.2/10
Value for money score
7.8/10
Service score
7.6/10
Cleanliness score
7.7/10
Better than
97
%
of Kuala Lumpur properties
Better than
91
%
of Kuala Lumpur properties
Better than
91
%
of Kuala Lumpur properties
Better than
91
%
of Kuala Lumpur properties
Overall rating:

7.6

Very good
5,911 reviews
Cleanliness
7.7
Facilities
7.4
Location
7.9
Read all reviews >
What travelers say they love:
Spacious room and comfortable.
May from Singapore
Couple
More about Crystal Crown Hotel, PJ

More about Crystal Crown Hotel, PJ

Crystal Crown Hotel, PJ

Make everyday special with all that Kuala Lumpur has to offer with a stay at Crystal Crown Hotel, PJ. Are you seeking the true Kuala Lumpur? Experiencing the best of the city's culture is easy with a stay at Crystal Crown Hotel, PJ, located merely 9.3 km from Petronas Twin Towers. Access is everything, and you'll get the most of while staying only 8.3 km from Terminal Bersepadu Selatan and its easy transportation options.
Crystal Crown Hotel, PJ offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Kuala Lumpur is made even more convenient with the taxi, car hire and shuttle services available at the hotel. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Crystal Crown Hotel, PJ.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Crystal Crown Hotel, PJ provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find daily newspaper and television available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Crystal Crown Hotel, PJ. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Crystal Crown Hotel, PJ caters to its guests varied dietary restrictions with cuisine types such as halal available.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. At Crystal Crown Hotel, PJ you can even have groceries delivered to your room with their convenient service. Are you a great cook? Make your own meals in-house at the hotel's shared kitchen.
Crystal Crown Hotel, PJ offers unique recreational opportunities for all guests. A relaxing end to every day is possible with a visit to the massage, hot tub, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't spend all your time inside while in Kuala Lumpur! Be sure to visit Menara Kuala Lumpur located 8.2 km away, an item on every checklist of those who travel to Kuala Lumpur.


Reasons to stay here

Compared to other accommodations in Kuala Lumpur, facilities here are rated higher than 91% of them.
Compared to the city's accommodation options, this hotel scored higher than 98% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Kuala Lumpur.

Show less

Amenities and facilities

Very good
Facilities

7.4

Most talked about facilities

Housekeeping

198 mentions

Breakfast

174 mentions

Food & Dining

48 mentions

Internet

48 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hot tub
  • Massage
  • Nightclub
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Kids safety features
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Food and dining

Breakfast options
  • Continental
Restaurants on site
Brass Cafe
  • Cuisine: International
Sango Japanese Restuarant
  • Cuisine: Japanese
Chef Rasa Sayang Chinese Restaurant
  • Cuisine: Chinese

Location

12, Lorong Utara A, Off Jalan Utara, Petaling Jaya, Kuala Lumpur, Malaysia, 46000
Very good
Location

7.9

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    10.2 km 25 min drive
  • Kuala Lumpur International Airport (KUL)
    41.5 km 52 min drive
Public transportation
  • LRT Train Station - Taman Jaya
    670 m 15 min walk
  • LRT Train Station - Asia Jaya
    870 m 15 min walk
Hospital or clinic
  • Klinik Chelliah
    250 m
Shopping
  • Pavilion Kuala Lumpur
    8.9 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    570 m 8 min walk

What's nearby

Popular landmarks
  • KL Bird Park
    6.1 km
  • Chinatown - Kuala Lumpur
    7.0 km
  • Central Market
    7.0 km
  • Menara Kuala Lumpur
    8.3 km
  • Jalan Alor
    8.4 km
  • Pavilion Kuala Lumpur
    8.9 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    9.1 km
  • Aquaria KLCC
    9.2 km
  • Petronas Twin Towers
    9.3 km
  • KLCC Park
    9.4 km
Nearby landmarks
  • Klinik Chelliah
    250 m
  • Tun Hussein Onn National Eye Hospital
    570 m
  • Cold Storage Jaya Shopping
    660 m
  • Amcorp Mall
    660 m
  • LRT Train Station - Taman Jaya
    670 m
  • Jaya Grocer Plaza 33
    690 m
  • Cheong & Chai Dental Surgery
    750 m
  • Jaya Shopping Centre Parking Entrance
    770 m
  • Taman Jaya Lake
    790 m
  • Taman Jaya
    800 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The sauna is accessible for males only. Please contact the property directly for further information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee180 MYR
  • Distance from city center4km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)48 MYR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors16
  • Number of restaurants2
  • Number of rooms 273
  • Year property opened1995

Reviews of Crystal Crown Hotel, PJ from real guests

Provided by verified guests of Agoda
7.6
/
10
Cleanliness7.7
Facilities7.4
Location7.9
Room comfort and quality7.2
Service7.6
Value for money7.8
High score for Kuala Lumpur
Rating
9+ Exceptional (406)
8-9 Excellent (273)
7-8 Very Good (716)
6-7 Good (393)
<6 Below Expectation (609)
Time of the year
Mar - May (563)
Jun - Aug (574)
Sep - Nov (654)
Dec - Feb (606)

Show reviews that mention 

Showing 2,397 verified guest comments
12345
10.0
Exceptional
Selvam from Malaysia
Family with teens
Superior Twin
Stayed 1 night in May 2019

Value for money”

The hotel blends tradition with modern comfort for discerning travellers with personalized services from friendly staff. Location The Hotel is ideally located. Guest rooms were designed with your comfort in mind with rooms. With its sleek interiors, we have managed to include in a full range of amenities which include Y5, IDD, Mini bar, LCD TV with in house movies, complimentary tea and coffee making facilities Very comfortable stay with clean, spacious and modern rooms. The staff were also super friendly.

Reviewed July 21, 2019

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10.0
Exceptional
Deepa from Malaysia
Solo traveler
Superior Double
Stayed 1 night in March 2020

My favorite place”

CC is my favorite place to stay when I come to KL.. They have the best facility.. My stay this time has been upgraded to Deluxe room.. So spacious.. So clean.. So nice.. This isnt my 1st time.. The location is so easy access to the places I needed to visit... Grab is available 24 hours.. Safe place.. Matches my taste.. Thanks to the friendly staffs 😍

Reviewed March 17, 2020

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10.0
Exceptional
CHEE from Malaysia
Business traveler
Superior Double
Stayed 1 night in March 2022

Value added and comfortable stay”

The room is very clean and spacious. However, the towel provided was quite warned out but have it replaced. The cafe at the Ground floor was quiet and staffs were very helpful. Free parking with TnGo that needs verification upon leaving. Overall the stay was worth every penny with great location to other places around PJ. Strongly recommending this hotel if you are traveling for leisure and business.

Reviewed March 10, 2022

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10.0
Exceptional
Wah from Malaysia
Business traveler
Executive Superior Room Crown Floor
Stayed 6 nights in June 2022

Clean and value for money”

I booked my director for 6 nights stay as it is nearby our office. It is also walking distance to sundry shops, budget eats for breakfast, lunch and dinner (Indian and Chinese food) and laundry. There are two hospitals within a 2km radius. I know Crystal Crown PJ underwent some refurbishing before the pandemic. It's good that the rooms are more updated and my director has no complaints about it. I will not hesitate to make future bookings for him or my overseas colleagues if the price remains affordable. Thank you for granting my director a hospitable and warm stay at your hotel.

Reviewed June 22, 2022

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10.0
Exceptional
Fatimah from Malaysia
Couple
Superior Twin
Stayed 2 nights in August 2019

All is great except for the food taste.”

There's a variety of food prepared for breakfast but the taste is really dissappointed for a high star hotel. Please upgrade your chef's skill. Anyways for the rest is totally great. The room was really clean and comfort, worth to stay for a long days too. All staff really friendly and helpful.

Reviewed September 02, 2019

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10.0
Exceptional
Syafinaz
Family with teens
Superior Twin
Stayed 2 nights in September 2019

Awesome Experience will surely Visit Again!”

We are very satisfied with the services. From front desk to their Housekeeping Crew and their heavenly awesome Breakfast Buffet. What more could you even possibly want hehe. Owh yah, just a note for those travelling with toddlers, old ones and huge luggages. Please directly drop them at the lobby first before go for your parking. There's no direct access from parking lot to Hotel lobby but they do have lift to their ground floor. It's just not connecting with their Hotel Lobby for the Guest.

Reviewed October 01, 2019

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10.0
Exceptional
Haziq from Malaysia
Business traveler
Superior Double
Stayed 2 nights in February 2021

Apart from the comfortable & cosy room, staff at reception service really top notch! ”

More than happy with my 2 night stay. Really safe place in this covid situation! Stayed with ease of mind! My late night check in and very early morning check out was done without problem. Perfect for business travel!

Reviewed February 14, 2021

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10.0
Exceptional
Noraida from Malaysia
Couple
Superior Double
Stayed 3 nights in February 2019

Almost like home!”

Friendly smile from the receptionist, greeting you on your arrival is an excellent start! the Room was clean and comfy. I had my smoking room as requested. Breakfast was good. The room rate is reasonable. Overall, I am ecstatic with the hotel service. Definitely will be a repeating guest!!! :)

Reviewed April 04, 2019

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10.0
Exceptional
Noraida from Malaysia
Couple
Superior Twin
Stayed 3 nights in June 2019

A satisfactory Guest!”

This would be my 2nd visit to this Hotel and many more to come! the Room is always cleaned. Not forgetting the comfy bed (however need extra pillow tough.. lol) . The variety selection of "in room dining menu" is a bonus. loving the Oxtail Soup!!! Overall... 5 star!

Reviewed June 28, 2019

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10.0
Exceptional
Noorfadzleeyann from Malaysia
Family with young children
Superior Twin
Stayed 2 nights in November 2021

Nice”

Went for my graduation in UM just acdistance away. Rooms are upgraded and clean.Staff are super helpful ( Mr ABDULLAH) and offer help in every way. Breakfast in the room though due to SOP. Pool is clean but quite but towel wasnt provided. Gym still not yet open. Overall great experience

Reviewed November 28, 2021

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10.0
Exceptional
nur from Malaysia
Business traveler
Superior Double
Stayed 1 night in July 2020

Awesome”

Thank you for your services during my stay. All the staffs very helpful. Feel safe and comfortable even RMCO . During entering they scan and capture our face. Follow all SOPs . If there is problem they fix on time right away after we reported. Tq

Reviewed July 03, 2020

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10.0
Exceptional
Zheng from Malaysia
Business traveler
Stayed 1 night in February 2020

Spacious room and free parking”

Always like to stay here, as the rooms here all spacious and comfortable. Hotel customers can also park for free, just validate your TnG card at reception before going out. Just one thing during my recent stay at crown floor, is that the shower is not warm enough

Reviewed February 17, 2020

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10.0
Exceptional
YEN from Malaysia
Business traveler
Superior Twin
Stayed 2 nights in February 2019

Fabulous Stay!!”

It is worth value for money. Spacious & clean room, friendly staffs. There are variety of choices for breakfast but that is room for improvement of the food quality. I would recommend this hotel & definitely will come back again during my business trip.

Reviewed February 18, 2019

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Dear sir/ mdm Thanks for your staying with us. we appreciate your feedback. thank you pandyan

Responded February 23, 2019
Crystal Crown Hotel, PJ
10.0
Exceptional
Chia from Malaysia
Family with teens
Deluxe
Stayed 3 nights in December 2021

Excellent Hotel ”

The hotel location is great, near LRT! Walking distance to plaza 33, Jaya shopping mall & Amcorp mall. If you driving, better choice because free parking with ample parking lots. Comfortable stay!

Reviewed December 29, 2021

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10.0
Exceptional
Karleen from Malaysia
Business traveler
Superior Twin
Stayed 2 nights in February 2019

Exceptional”

Quick check-in, clean and spacious room, even having housekeeping calling up to check on room condition. Asked for iron, and the service came within 10 minutes. Ample parking spots, using touchngo, which can be verified at the counter. Would definitely come back.

Reviewed February 17, 2019

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Dear sir/ mdm Thanks for staying with us. We appreciate your feedback . we will maintained good service to guest. Thank you pandyan

Responded February 23, 2019
Crystal Crown Hotel, PJ
9.6
Exceptional
ERIC from Malaysia
Business traveler
Superior Twin
Stayed 3 nights in September 2019

Booked on Agoda - Staff Friendliness ”

Overall 5 stars. Love the cleanliness, the housekeeping staff had a great personality. What impressed me most is they do call after you check in to the hotel and ask regarding on the tidiness and cleanliness of the room. There's one issue that my colleagues whom also booked through Agoda faced is that the front desk staff not as friendly as they should be when knowing that he had booked through agoda. For the staff whom serves me, she is great, no issue on her.

Reviewed September 23, 2019

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10.0
Exceptional
DEEBANRAAJ from Malaysia
Family with young children
Superior Double
Stayed 1 night in October 2021

STAYCATION WITH FAMILY”

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown.

Reviewed November 09, 2021

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10.0
Exceptional
Ahmad from Malaysia
Family with teens
Superior Twin
Stayed 1 night in June 2022

Very near to the Federal Highway”

The brand lends its credibility of its services. Large room, cosy and good enough for a small family. Just next to the Federal Highway. Close to Decathlon PJ. Not in the center of PJ town but within walking distance to several sundry shops and one mamak restaurant. Breakfast is good. Pool is very traditional, not the modern type. Book without doubt.

Reviewed June 26, 2022

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10.0
Exceptional
Suraya from Malaysia
Couple
Superior Double Room
Stayed 1 night in May 2022

Good service”

Staff very kind , polite & helpfull. I love to stay here..almost every month 1 come i come with my husband to stay here because very near PPUM...breakfast okey & delicious... Tqsm Crystal Crown Hotel petaling Jaya..Excellent service..Good job..👏👏👏👏🥰🥰🥰🥰🥰

Reviewed June 02, 2022

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10.0
Exceptional
Yow from Malaysia
Couple
Superior Twin
Stayed 1 night in May 2019

4star hotel with 5star service”

Excellent hotel, variety of tasty food at breakfast buffet, the room condition was good maintained, staff was friendly and able keep ice packed in their freezer, location was good which is near to few shopping mall, there is plenty of complimentary parking for hotel guess. However, there is no teeth brush provided in the hotel.

Reviewed May 19, 2019

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