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About this property


Whether you're a tourist or traveling on business, Crystal Crown Hotel, PJ is a great choice for accommodation when visiting Kuala Lumpur. The hotel is not too far from the city center: just 4km away, and it normally takes about 45 minutes to reach the airport. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Amcorp Mall, UMMC, KB Mall.

The facilities and services provided by Crystal Crown Hotel, PJ ensure a pleasant stay for guests. Free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, fax machine are just a few of the facilities that set Crystal Crown Hotel, PJ apart from other hotels in the city.

273 rooms spread over 16 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning can be found in selected rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Crystal Crown Hotel, PJ is an ideal place of stay for travelers seeking charm, comfort and convenience in Kuala Lumpur.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Sauna
  • Spa
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Convenience store
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Family room


  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Malay
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 48.00 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 4km
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 16
Number of Restaurants: 2
Number of Rooms : 273
Time to Airport (Minutes): 45
Year Hotel Built: 1995
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Recent customer comments

Filter by traveler type
Very good

based on 1123 reviews
  • Cleanliness 7.1
  • Facilities 6.6
  • Location 7.2
  • Room Comfort/Standard 7.2
  • Service 7.0
  • Value for money 7.0
  • Food/Dining 6.6
Sort by

SU from Malaysia
Business travelers
Stayed 2 nights in July 2016
the location is not easy to get the taxi.
Reviewed September 21, 2016

Batumalai from Malaysia
Business travelers
Stayed one night in September 2016
the VIP Lounge at 16th Floor, Very Unsatisfactory. Needs upgrading with Food and Beer/ Wines.
Reviewed September 20, 2016

parthiban from Malaysia
Families with young children
Stayed one night in September 2016
Nice Location
Helpful staff & Nice breakfast
Reviewed September 20, 2016

Derrick from Malaysia
Stayed one night in June 2016
Big and Confort room
Just a normal hotel with what it's suppose to have. Nothing special with impression.
Reviewed September 20, 2016

Ashvin from Singapore
Stayed one night in June 2016
Decent hotel
No complaints at all, everything worked fine. Rooms were clean and parking was adequate
Reviewed September 19, 2016

KUEH from Malaysia
Business travelers
Stayed one night in June 2016
Nice Location
Reviewed September 13, 2016

N from Malaysia
Families with young children
Junior Suite
Stayed 3 nights in September 2016
Not happy
There is massive renovation work on the 14 th floor ...we are given the 15th floor....cannot sleep bcos drilling & knocking work...seems the management more keen in making money rather than comfort of customers..
Reviewed September 13, 2016

Ryan from United Kingdom
Solo travelers
Stayed one night in August 2016
Disappointing stay for a 4* Hotel
The hotel room stank of smoke - the choice of a smoking and non-smoking room wasn't given to me. The internet wasn't working. The porters were too intrusive. The channels available on the TV were limited to about 10, which is fairly naff for a 4* hotel. The hotel restaurant was ridiculously overpriced. I think I recall they charge RM15 for a Milo... haha 15 times the price compared to the cafe across the road.
Reviewed September 10, 2016

Lim from Malaysia
Business travelers
Stayed one night in September 2016
Reviewed September 08, 2016

Rosita from Malaysia
Business travelers
Stayed one night in September 2016
Spacious room, clean, friendly staff
Easy access to Federal Highway and near to government offices and mall i.e. Town council, police station, TNB, KWSP, etc and Amcorp Mall
Reviewed September 08, 2016


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