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7.6
Very good
9,428 reviews
9,428 reviews
"Room so clean amd location very strategic."
"The newly renovated room is clean, spacious and has all the basic facilities."
"Hotel with satisfactory exterior and fantastic location."
"The hotel is 5 mins walk to KSL and it is walking distance to many eateries nearby"
"Our room is very spacious and we had a wonderful breakfast."
8.2
Excellent
Location rating score
Crystal Crown Hotel
Get your trip off to a great start with a stay at this property, which offers car park free of charge. Strategically situated in Johor Bahru City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Legoland Malaysia. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.
Hygiene Plus
Located in heart of Johor Bahru
Front desk [24-hour]
Excellent breakfast
Excellent view
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Swimming pool [indoor]
Sauna
Spa
Restaurants
43 travelers have booked today.
Value for money | 7.8 |
Location rating | 8.2 |
Nearest airport | Seletar Airport (XSP) - Singapore |
Distance to airport | 14.2 km |
Does Crystal Crown Hotel provide laundry services?
Yes! Crystal Crown Hotel features laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.
Is car parking available at Crystal Crown Hotel?
Crystal Crown Hotel has car park onsite free of charge for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What are the property's policies for children's bedding at Crystal Crown Hotel?
Crystal Crown Hotel's policy relating to children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
When was Crystal Crown Hotel built?
Crystal Crown Hotel was built in 1993.
How long do visitors generally stay at Crystal Crown Hotel?
Verified past guests that have stayed at Crystal Crown Hotel had an average nightly stay of 1 night at this property.
At what time of the year is Crystal Crown Hotel most popular?
Crystal Crown Hotel's most popular month where verified guests have stayed the most is in December.
What was the average room rate for Crystal Crown Hotel been in the past month?
The average room rate for Crystal Crown Hotel in the past month is 177.16 MYR, compared to city's average of 153.68 MYR.
What is the typical rating that verified Families with young children have given to Crystal Crown Hotel?
Past families with young children that have stayed at this property have given Crystal Crown Hotel an average rating of 7.5. You can look up more comprehensive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Group travelers have given to Crystal Crown Hotel?
Verified group travelers that have stayed at this property have given Crystal Crown Hotel an average rating of 7.6. You can check out more precise customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.
10
"Room so clean amd location very strategic."
Hazian
|
July 14, 2023
10
"The newly renovated room is clean, spacious and has all the basic facilities."
Wai
|
July 14, 2023
8.8
"Hotel with satisfactory exterior and fantastic location."
Ben
|
July 16, 2023
Crystal Crown Hotel
You'll love the exceptional convenience during your stay at Crystal Crown Hotel, located right in the heart of the city center, with an easy access to everything in Johor Bahru. Explorers need the best transportation options, and Johor Bahru Sentral Railway Station is just 2.8 km away from Crystal Crown Hotel, giving your stay the added convenience of accessing one of the city's main transportation systems.
The superior services and facilities offered at Crystal Crown Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Johor Bahru can be assisted with the taxi services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Crystal Crown Hotel. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Crystal Crown Hotel. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at Crystal Crown Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Crystal Crown Hotel which has a selection of kosher and halal options.
The hotel even has in-house cooking amenities such as shared kitchen for its most selective guests.
Never let a day go wasted when you're at Crystal Crown Hotel with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, salon and spa. The many offerings at Crystal Crown Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.
Around the property
While in Johor Bahru, take some time to venture outside of Crystal Crown Hotel. Your journey through Johor Bahru can be completed with a short shopping stop at Johor Bahru City Square located 2.7 km away.
Reasons to stay here
Spend less here on rooms than you would at 92% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 98% of accommodations in the city.
This accommodation beats more than 98% of competition in the city on room comfort.
7
Breakfast
254 mentions
Housekeeping
114 mentions
Internet
58 mentions
Food & Dining
47 mentions
8.2
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Children 5 to 12 years old will be charged MYR 20 for breakfast per day.
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Located in heart of Johor Bahru
Air conditioning
Currency exchange
Daily housekeeping
Stay two night for relaxing with my hubby.”
Check in at 3.30 , counter only one person attending to customers, after seeing long queue then they start to open another for counter for check in , waiting time about 20 mins . Room was very clean , the facility in the room was great, have hair dry in the toilet,mini fridge, two chairs and a coffee table that near to the window we can eat and view the city..Nearby , newly open century street food court have a lot variety food ,just a few mins walk .Will stay again next time .
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Exceptional”
Nice stay for 1 night. Got room with city view, the room was clean. Got the old design room. Parking a bit creepy at night. Lift to the parking a bit confusing and narrow for big car. The process of check in and check out was ok and smooth. Overall good for 1 night stay.
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Good hotel”
Good location and strategic at town centre of Johor Bahru. Room also good and comfortable. Breakfast so good.. will be repeated more to check in this hotel again soon.
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Exceptional”
Renovated room was very clean and bright. Everything was new. There is a food court beside the hotel and the KSL mall is just 5 minutes walk away. Staffs were friendly and helpful. However, there is no safe deposit box. There’s not much choice of food from the buffet breakfast.
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Nice Hotel. ”
The only setback is, breakfast daily seem to be always Nasi Lemak. Chicken is daily cook in different ways daily, NO beef or mutton and we joke that we know what to expect for breakfast & management should look into this. Anyway, hotel facilities is Exceptional Good, Clean & Professional Front Desk staffs. But i got some advise for the hotel management, there are flies in the lobby area and air diffuser like "serai-wangi" is effective to get rid of those flies. Will stay at this hotel again and see if there are stark improvement shown then my previous stay.
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Front desk staff are polite and friendly ”
I make last minute booking thru agoda and the lady in tudung was polite and I feel welcomed. Came with motorbike, asking whether can park in front but she advice to park at the basement carpark so we parked at the carpark and we checked in very smoothly and will book again in future with my kids as the pool is big.
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Clean, big room, value for money ”
Love it. Newly renovated room is big n clean tho basic. Breakfast tho not a big spread but delicious and definitely enough for breakfast. Only a short distance walk to KSL n pasar malam on Monday night. A great gateaway with excellent room rates.
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Great stay value for money”
Newly renovated room is good, the best thing about it is the size of the room and the bed is very comfortable. Only downside is heater need to wait a long while before water starts to feel warm.
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Satisfied”
Especially the staffs are helpful and thoughtful. The location is quite convenient for customers. The room that I was staying had completed with small renovation work at the wall and floor tiles. This is my 3rd time stayed in this hotel. I can identify that the management tried to upgrade the service.
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Value for money and hidden gem”
This hotel is a 4 star aged hotel of making of a 4.5star and in need of some renovation to reclaim its glory days. The rooms are big and comfortable. Good in-house restaurants. Easy to walk to mall and food places. I checked in at night and needed a comfortable place to stay. The hotel served that purpose very well. No complaints. Maybe a bigger tv and quieter aircon.
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Value for money”
Had a 1 night stay. The staff were warm and friendly. Check-in process took about 10 - 15 minutes. And there is a refundable RM100 deposit required upon checking in. The hotel has a designated multi-storey carpark at the back of the hotel. However, it can be utilise by anyone who want to park their car there. The carpark is a bit cramp and dark. Lighting can be further improved. The hotel had 15 storey. My room was located on the 12 floor and the mid to ceiling windows enable me a city view. The room was quite huge with a king size bed. The thick firm mattress was comfort and of good quality with clean pillows and bedsheet. There are a mini fridge, bottled drinking water, coffee and tea provided. Mine is a interconnecting room. The toilet was quite huge too with huge mirror, hairdryer and a bathtub. The bathtub needs to be repair though as the tiles edges is broken and i could see silicone wear off. 2 bath towels, 2 face towel and toiletries are provided. The stand television was quite old. There was no remote control provided and the buttons at the side of the tv were not functionable. So we had to make do with the hindi channel and loud volume. Overall, i would say it was still value for money as i am out of the hotel most of the time.
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Comfortable Room and Great Location”
Great room for a quick night stay over and everything was clean and comfortable!
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Great Hotel with Great Price”
i really like their breakfast . many option and delicious . i travel with kids 9 month and i love their porridge because my kids also can breakfast together . room also nice and big size for me and family with 2 kids . their bathroom have bathtub my kids really love it . thank you crystal crown . can repeat it when i stay in jb .
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Worth the money”
The room we booked was spacious and just nice for 2 people. The room was very clean and the housekeeping maintained the cleanliness when we were away. Overall it was a pleasant experience.
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Good Foods and Services”
I stayed 2 nights, breakfast was awesome and same goes to Hotel Foods, their mee goreng mamak and nasi goreng special superb. Overall good service and staff all very friendly. Walking distance to KSL Mall and street foods like lok lok and ramly burgers. Will book again in future. Thanks
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Renovated Hotel with Nice Room and Breakfast”
We booked this hotel for 2 nights despite the many bad reviews we read on the internet about this hotel. Check in was fast and easy, the deposit is RM 100, not RM 50 but it's okay. The receptionist only gives us the key to check in and paper for breakfast pass and that's all. Arriving to the room, I remembered that I forgot to ask the wifi password and the restaurant for breakfast because there's 2 restaurant here and ours are at M level just above the lobby. The lobby is spacious, there are concierge and saloon but we didn't use the service and closed clothing store. On the 4th floor you can find a massage/sauna (paid) and swimming pool (free) with a toilet and shower nearby. I couldn't give any review about both the massage/sauna and swimming pool because I don't use it (it's heavily raining for 2 days so I couldn't swim). The non-smoking room is located at level 10 and 13. HOWEVER, since the window can be opened and not tightly closed we can smell the cigar smoke inside the room and shower. It's hard to get rid of the smell but it's not a super strong smell so it's still okay for me. I read about the dirty rugs review but since I'm not walking barefoot so I don't know if it's dirty or not (honestly it looks clean). Our hotel room is facing the KSL City Mall very close and walking distance to the mall but very far to the JBCC (must order Grab/Indriver online taxi service). There's bus stop outside the hotel but we are not familiar with the bus number and it's rare to find a bus stopping around JB. Back to the room, the room is already renovated and although I read some comments about the hair and dirt, I can find only one hair near the bed table and it's totally fine for me. The room is spacious, clean and has nice lighting in the room and shower. There's one boss chair (you name it), 2 nice chairs with 1 table to sit and talk, nice twin beds and a nice large TV with Singapore channels. SDB, Fridge, Kettle and Coffee&Tea no need to comment lah. The cabinet is spac
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Bathroom not well done ”
The bathtub was yellowish which I wanted to use but I think twice. Bridget spray has no spray head . Shower head was not spraying well really needs replacement. The button is not working to change from shower head to tap is not working. I request reception to help repair it but nobody came to check . This is one the worst bathroom. Kettle is too small for 2 person to use. The room is very good. Please tell crystal crown to upgrade the bathroom as it looks so old and dirty .
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Highly recommended”
I like everything in this hotel except 2 things, 1st is car park.. don’t ever go in to their car park, super narrow. 2nd is their aircond not cold 😂 that’s it, others all very good. Comfortable bed, very clean, water pressure was very strong. Have hair dryer, shampoo and body bath.
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Everything was good”
Except for the cleanliness at the parking lift. The breakfast is not bad but very limited choices. The room is quite spacious and got bathtub inside the bathroom. The room has the view of swimming pool at 4th floor and the view of the city. The iron and iron board were at the hallway near our room. Got free parking inside the hotel building 👍🏼👍🏼.
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Best choice and affordable”
Everything bout this hotel is great. The room is very spacious, the breakfast if so nice. Parking was a bit tight but still ok. A bif of suprise that our room's toilet doesn't have lock, but since i am traveling with friends so everything was fine. Overall a nice experience.
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