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Crystal Hotel Hanoi

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Very good7.5
Based on 189 reviews
Crystal Hotel Hanoi
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Entrance
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Reception
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8.3 Excellent location
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8.3Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Blackout curtains

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Room choices
Deluxe with View
...
  • 30 m²
  • Non-smoking
  • 1 queen bed and 1 king bed
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Superior With Window
...
  • No view
  • 23 m²
  • 2 double beds or 1 queen be...
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Triple with View
...
  • City view
  • 32 m²
  • 1 single bed and 1 king bed
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Family - 2 King Beds
...
  • City view
  • 40 m²
  • 2 double beds
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Nearest essentials

Airports
  • 3.4 kilometers to
  • Gia Lam Airport (VGL)
  • 21 kilometers to
  • Noi Bai International Airport (HAN)
Public transportation
  • 1.4 kilometers to
  • Le Duan Railway Station
  • 1.7 kilometers to
  • Hanoi Railway Station
Hospital or clinic
  • 900 meters to
  • Viet Duc Hospital
Pharmacy
  • 550 meters to
  • Quan Hoan Kiem Pharmacy
Convenience store
  • on site
Cash withdrawal
  • on site

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Verified guest reviews

Agoda Reviews (189)
Booking.com Reviews (522)

5.0

Filter by guest type:
  • Cleanliness 6.9
  • Facilities 6.3
  • Location 8.3
  • Room comfort and quality 7.2
  • Service 8.2
  • Value for money 7.5
  • Cleanliness 6.4
  • Facilities 6.3
  • Location 7.8
  • Room comfort and quality 6.0
  • Service 8.2
  • Value for money 7.1
  • Cleanliness 7.4
  • Facilities 6.1
  • Location 8.8
  • Room comfort and quality 8.3
  • Service 8.8
  • Value for money 7.8
  • Cleanliness 7.0
  • Facilities 5.8
  • Location 8.5
  • Room comfort and quality 7.3
  • Service 8.2
  • Value for money 7.7
  • Cleanliness 5.1
  • Facilities 6.4
  • Location 7.4
  • Room comfort and quality 5.8
  • Service 6.6
  • Value for money 6.1
  • Cleanliness 6.6
  • Facilities 5.3
  • Location 7.4
  • Room comfort and quality 6.5
  • Service 6.9
  • Value for money 7.1
  • Cleanliness 7.1
  • Facilities 6.9
  • Location 8.1
  • Room comfort and quality 7.1
  • Service 8.1
  • Value for money 7.6
Provided by verified guests of Agoda
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Room type
  • Superior With Window
  • Deluxe with View
  • Triple with View
  • Family - 2 King Beds

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9.6
Ninx from Malaysia
Group
Family - 2 King Beds
Stayed 3 nights in March 2017
Exceptional”
The hotel location is strategic. Convenient to get food and also not far from the tourism spot. The breakfast is delicious. The front desk staff are very friendly and helpful
Reviewed July 23, 2017
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8.8
lina from Indonesia
Group
Family - 2 King Beds
Stayed 2 nights in June 2017
Excellent”
nice room.. thanks :)
Reviewed July 06, 2017
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7.2
Chaivaree from Thailand
Couple
Triple with View
Stayed 1 night in March 2017
Good location ”
Disappointed with the bathroom, water dripping from ceilings in different areas.
Reviewed March 24, 2017
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3.2
Nadia from United Kingdom
Solo traveler
Superior With Window
Stayed 3 nights in March 2017
Horrible bathroom., dirty, old and not accessible. Terrible smell of humid all over the room.”
I had to check out from the hotel as the conditions were not acceptable. I wold never stay or recommend this hotel to someone. The hotel find me an alternative accommodation.
Reviewed March 11, 2017
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8.8
Hoang from Vietnam
Group
Triple with View
Stayed 1 night in December 2016
khá”
khá
Reviewed March 03, 2017
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5.2
Tan from Singapore
Couple
Deluxe with View
Stayed 1 night in January 2017
nothing to complement about the hotel”
old hotel in old quater. toilet is not clean and the room have a weird smell. stay at 7 floor but lift reach 6 only. disappointed with the hotel facilities, have stayed here once but now can't imagine it's standard drop so much. will not be my choice in future
Reviewed January 21, 2017
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3.6
Vi from United States
Couple
Triple with View
Stayed 2 nights in January 2017
Great location but everything else is horrible ”
The location is covenience. The AC broke straight 2 nights and the last day we were there the elevator broke so we had to carry all of our luggages from level 6 to the ground without any help. The hotel is old and not very clean.
Reviewed January 15, 2017
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7.6
Narongdech from Thailand
Couple
Superior With Window
Stayed 3 nights in December 2016
Good service. ”
Clean place nearly by tourist attraction. Staff friendly. And I will recommend this hotel with my friends also.
Reviewed January 04, 2017
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6.8
Akmal from Brunei Darussalam
Group
Deluxe with View
Stayed 6 nights in December 2016
Great”
Friendly and helpfull staffs, Nice location, near to Halal restaurant
Reviewed December 24, 2016
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8.8
Melvin from Malaysia
Solo traveler
Superior With Window
Stayed 2 nights in December 2016
Best In Hanoi”
Good location, staff friendly and easy accessible to Old Quarter and Hoam Kiem Lake
Reviewed December 21, 2016
1 traveler found this review helpful. Did you? |

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Crystal Hotel Hanoi
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