7.9

Very good
/10
(2,968 reviews)See what guests said
Highly rated by guests – 88% would recommend
Highly rated by guests – 88% would recommend
Housekeeping213
Breakfast58
Shops46
See map

7.9

Very good

Location rating score

Very good location - 1.12 kilometers from city center
Parking
FREE
Popular landmarks
Asean Night Bazaar Hatyai 360 m
Magic Eye 3D Museum 570 m
Hat Yai Municipal Park 880 m
Our Lady of Lourdes Church 1.7 km
Santisuk Market 2.3 km
Kim Yong Market 2.5 km
Wat Hat Yai Nai 3.6 km
Phra Maha Chedi Tripob Trimongkol 3.7 km
Namtok Ton Nga Chang 28.0 km
Nearby landmarks
CentralFestival Hatyai Department Store 240 m
Central Festival Hat Yai 280 m
Asian Trade Market 300 m
Asean Night Bazaar Hatyai 360 m
Hat Yai Bus Station 410 m
Magic Eye 3D Museum 570 m
Greenway Night Market 630 m
Hat Yai Municipal Park 880 m
Diana Complex Shopping Center 1.1 km
HomePro 1.1 km
Crystal Hotel Hat Yai

"The hotel is really clean, I am travelling during the business to Hatyai."

Kanyarat - March 15, 2021
Deluxe Twin with Breakfast  - Guestroom Crystal Hotel Hat Yai
Lobby Crystal Hotel Hat Yai
Swimming pool [outdoor] Crystal Hotel Hat Yai
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Removed from saved list
Free Wi-Fi

Crystal Hotel Hat Yai

4 Soi 23 Karnjanavanit Rd, Hat Yai Market Area, Hat Yai, Thailand, 90110 - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Mind - Body
Yoga room
  • 380 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Breakfast [free]

Your dates are popular among travelersUsers are booking a place in Hat Yai every 31 minutes on Agoda.com
Value for money7.9
Distance to city center0.5 km
Location rating7.9
Nearest airportHat Yai International Airport (HDY) - Thailand
Distance to airport11.8 km

Rooms available at Crystal Hotel Hat Yai

Excellent
Room comfort & quality
8.4
Smart Deluxe
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 1 king bed
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Twin Room with Private Bathroom
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 2 single beds
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Smart Twin Room
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 2 single beds
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Deluxe Double Room with Shower
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 1 king bed
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Suite Mountain View
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 1 double bed
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Deluxe Suite Twin Bed
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 2 single beds
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Suite Whirlpool Bathtub With Breakfast
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
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Deluxe Twin with Breakfast
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 2 single beds
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Deluxe Suite with King Bed
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 1 king bed
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Landmark Suite
...
  • Room size: 33 m²/355 ft²
  • Shower
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Crystal Hotel Hat Yai?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Crystal Hotel Hat Yai?

Crystal Hotel Hat Yai is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 400 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Crystal Hotel Hat Yai has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Hat Yai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Crystal Hotel Hat Yai?

Start your mornings right, with the continental and buffet breakfast options offered at Crystal Hotel Hat Yai.

What are my dining options at Crystal Hotel Hat Yai?

Crystal Hotel Hat Yai features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. Dishes are served in a la carte during opening hours. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Crystal Hotel Hat Yai?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Crystal Hotel Hat Yai. Small or intimate events like birthday parties can also be accomodated. Services for wireless internet and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Crystal Hotel Hat Yai?

On-site venues and convenient event services make Crystal Hotel Hat Yai an ideal choice for hosting events such as conferences and meetings. The 4 venues can accommodate up to 440 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Crystal Hotel Hat Yai?

Crystal Hotel Hat Yai does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Crystal Hotel Hat Yai

  • 8.8

    Excellent

    "The waitress at restaurant downstairs was brilliant service."

    Tanakrid

    |

    October 12, 2020

  • 9.2

    Exceptional
    Breakfast

    "Furthermore, they also provide variety of breakfast."

    Chin

    |

    December 19, 2019

  • 10.0

    Exceptional
    Cleanliness

    "The place is clean, overall the room is comfy"

    SIEW

    |

    November 21, 2019

Property ranking|Compared to 357 Hat Yai properties
See all rankings
Room comfort score
8.5/10
Cleanliness score
8.5/10
Room size
28 sqm.
Location score
7.7/10
Better than
96
%
of Hat Yai properties
Better than
81
%
of Hat Yai properties
Bigger than
81
%
of Hat Yai properties
Better than
74
%
of Hat Yai properties
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Overall rating:

7.9

Very good
2,823 reviews
Cleanliness
8.5
Facilities
7.5
Location
7.9
Read all reviews >
What travelers say they love:
The rates for the room I felt reasonable as it included brea...
Chin from Malaysia
Group
More about Crystal Hotel Hat Yai

More about Crystal Hotel Hat Yai

Designed for both business and leisure travel, Crystal Hotel Hat Yai is ideally situated in Hat Yai Market Area; one of the city's most popular locales. The excitement of the city center is only 0.5 km away. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Crystal Hotel Hat Yai, the excellent service and superior facilities make for an unforgettable stay. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, air purifier, cleaning products, clothes rack, complimentary instant coffee. The hotel offers many unique recreational opportunities such as hot tub, golf course (within 3 km), children's playground, garden, karaoke. Crystal Hotel Hat Yai is your one-stop destination for quality hotel accommodations in Hat Yai.

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Most talked about facilities

Breakfast

139 mentions

Housekeeping

138 mentions

Swimming Pool

21 mentions

Food & Dining

20 mentions

What they offer

10.0

Exceptional

"The bed is so comfortable, air conditiong is well maintained..."

Kanyarat

|

March 15, 2021

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Halal
Full English/Irish

Restaurants on site

Bottega
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Crystal Hotel Hat Yai from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.5
Facilities7.5
Location7.9
Room comfort and quality8.4
Service7.8
Value for money7.9
High score for Hat Yai
Rating
9+ Exceptional (359)
8-9 Excellent (244)
7-8 Very Good (363)
6-7 Good (157)
<6 Below Expectation (236)
Time of the year
Mar - May (290)
Jun - Aug (267)
Sep - Nov (368)
Dec - Feb (434)
Don't miss out!Users are booking a place in Hat Yai every 31 minutes on Agoda.com
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Showing 1359 verified guest comments
12345
8.8
Excellent
Zaleha from Singapore
Group
Deluxe Suite with King Bed
Stayed 2 nights in January 2018

Excellent”

Crystal Hotel Hat Yai was a pretty decent hotel. One of the things we like about the hotel was the location. It wasn't far from the airport and there is a shopping mall like a few minutes walk - you need to walk out and go on the overhead bridge to get to the mall (a good exercise!) There is also Tesco a few minutes down, in one of the alleys and Makro supermarket before the bridge (go there for cheap bargain!!). Our booking includes free breakfast (coupons were given when you checked in). There was different menus on both days we were there which is good. Quite a lot of option if you are not such a picky eater. The only issues we had will be the wifi (only one of us could access to it) and the room had noises in the middle of the night (not sure if it is the a/c or the fridge but it is LOUD and we couldn't sleep well). Also, they had an issue with the power on one of the days so we were restless as there is no lights / tv / ac for a couple of hours.

Reviewed February 04, 2018

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8.4
Excellent
Hooi from Malaysia
Couple
Suite Whirlpool Bathtub With Breakfast
Stayed 1 night in April 2016

Strategic Location, ”

I booked for Suite Whirlpool Bathtub, a very nice room design, I like it so much. The hotel located at a very strategic location, immediate reach when enter to Hat Yai city; and just a short distance if going to old town, this made the hotel away from the noisy. Opposite the hotel is Central Hat Yai Shopping Mall and near to the night market as well. New hotel, very clean and staff is friendly as well. However, the choice of breakfast is very limited.

Reviewed April 18, 2016

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9.2
Exceptional
Beh from Singapore
Couple
Deluxe Suite with King Bed
Stayed 2 nights in June 2016

Good location, nice and polite staff”

Value for money: a bit more pricey compared to other hotels in Hatyai but worth the money as it is new and I saw quite a few batches of cabin crews check in so quality of hotel is pretty good. Location: Used to pick hotels near the market area but this time, we were more interested in the night markets, Makro hyper market, big c supermarket, we chose this area and it was walking distance to the places listed. The hotel is located right opposite Central Festival Shopping Centre. There is a 10baht songthaew bus service to the market area. Try googling for it. Cleanliness: no cockroaches, no ants (I saw a lot of ants in other hotels I went to, even on the bed, and those are decent hotels.) Overall cleanliness is very good, minus one star off cos the housekeeping staff forgot to change the free mineral water in the rooms and we drank the water left by previous occupiers by mistake :'((( Bathtub was clean! That's rare in Hatyai hotels. Maybe because it's new. Staff: I saw a lot of reviews saying that staff could not speak English and so I spoke to them in Thai. However, they replied me in English seeing that I don't hold a local passport and they spoke English pretty well. They were nice and polite and accommodated to our request pleasantly when we asked for a change of rooms. Facilities: I saw that there was a label stating swimming pool but it was covered up. So I'm not sure whether there is a swimming pool or not. Not sure about other facilities. Anyway we weren't very interested in using the facilities, we prefer to go out and explore. All the rooms are non smoking and you will have to sign an indemnity form to declare that you will not smoke in their rooms. I think that contributes to the overall cleanliness of bathtubs and the hotel in general. Overall, we had a pleasant stay and will definitely come back because of the quality of the hotel and the location (note that we are only interested in the night market, Makro hypermarket and not the main market ar

Reviewed June 22, 2016

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9.6
Exceptional
Maryanne from United States
Couple
Deluxe Suite with King Bed
Stayed 1 night in December 2016

Fantastic ”

We stayed overnight as a layover... picked a deluxe room with king bed. By far the nicest hotel I have ever stayed in. The staff spoke good English and were extremely hospitable. The room service has a good selection. The mall across the street had a movie theatre and enough food if you don't eat at the hotel. Would definitely stay again if in Hat Yai.

Reviewed December 28, 2016

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8.8
Excellent
Richard from United States
Solo traveler
Deluxe Suite Twin Bed
Stayed 1 night in May 2016

Good Hotel...Recommend”

Living in Penang but in Hat Yai every weekend I would recommend this hotel to anyone how wishes to travel there. Safe/Clean, nice rooms. Central Hat Yai, Asean Market, Easy 45 minutes to the Border and Danok....nothing to complain.

Reviewed May 16, 2016

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9.6
Exceptional
Eng from Malaysia
Family with teens
Deluxe Suite with King Bed
Stayed 1 night in January 2016

Clean nice room, great location”

We having a short trip to Hat Yai, it is conveniently located, can be accessed from many sites, although a distance from city center, but worth to stay. It is located within walking distance to Central Festival and Asian Greenway market. The room is clean, big and cold, while buffet breakfast is absolutely nice.

Reviewed January 23, 2016

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10.0
Exceptional
Jakkrapun from Thailand
Solo traveler
Deluxe Twin with Breakfast
Stayed 1 night in July 2017

Best Value for Money”

One of my favorite hotel in Hat Yai on a prime location. To go shopping or movies at Central Festival Hat Yai just across the street. Clean room, friendly staff, good breakfast at special rate offer on Agoda!

Reviewed August 02, 2017

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10.0
Exceptional
Piyada from Thailand
Group
Smart Twin Room
Stayed 1 night in September 2019

Nice location ”

The location is nice. It is located opposite Central Festival Shopping Centre. It takes around 15 minutes by car to go to the Hat Yai Airport. Take around 10 min by car to go to shopping street (Lee Garden Shopping street). Food: There are variety menu for breakfast. The restaurant is good. Room Clean and has space for keeping luggage. Staff Friendly and willing to help clients

Reviewed September 16, 2019

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9.2
Exceptional
Khang from Malaysia
Family with teens
Stayed 1 night in September 2016

New hotel with attentive staff”

The hotel is just located opposite Central Festival and some night markets surrounding by that area. Very clean and nice hotel. From hotel to central Hat Yai is only 3.6km away.

Reviewed September 11, 2016

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8.3
Excellent
ooi from Malaysia
Couple
Suite Mountain View
Stayed 1 night in September 2015

New clean comfortable ”

New quite and cleaness

New built hotel and make us comfortable to stay. Just cross over the road is the festive mall which is latest giant mall at hat yai now. In night time 2 night bazaar just nearby this hotel take tuk tuk about 2mins only. Hotel can help us to call the tuk tuk because this location is far a bit from the old town like lee garden area. But at the festive mall they provide free shuttle to lee garden also. If you own a private car or rent car is am advantage to stay at this hotel rather than stay at the town area. Because the town area almost is old hotel.

Reviewed September 11, 2015

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8.8
Excellent
Jin from Malaysia
Group
Deluxe Twin with Breakfast
Stayed 1 night in May 2016

Near by Air Port”

Is a good place to stay if to visit Central Festival Mall, Ice Doom, 3D museum and both Green Way and Asian Night Market but is a bit far from Hat Yai city. There's alsa a Makro shopping place just beside the hotel, which is right in front of Central Festival Mall

Reviewed May 08, 2016

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8.8
Excellent
Wong from Malaysia
Business traveler
Deluxe Suite with King Bed
Stayed 3 nights in October 2018

Hotel looking nice and clean, near by have a bigger Shopping Center, walk 1Km near by ASEAN Market😍😊”

Location for the Crystal Hatyai hotel near by Central Festival Bigger Shopping Center. All the Brands product can get it at this shppping center.Also near at ASEAN Market Area only 1KM night time can walk to there. Morning the hotel have provide Breakfast for 2 person and hotel pricing only Rm196. Room very clear room 4K TV very clear and alls the thing prepare in goods.Take Tutu to Lea Garden around 10 to 15 min. Next time go agian Hatyai I’ will Booking back Crystal Hotel 😍😍😊😊👏👏

Reviewed October 15, 2018

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8.3
Excellent
JOHN from Singapore
Couple
Deluxe Suite with King Bed
Stayed 1 night in February 2016

Good Location, One of the Best in Hat Yai”

Room Comfort, Location, New

I think this is the best Hotel in Hat Yai at the moment, very new and comfortable rooms. Price is quite reasonable. Located right opposite Central Shopping Mall, near to Night Markets. Breakfast not much choices though.

Reviewed February 17, 2016

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8.0
Excellent
Kweng from Malaysia
Business traveler
Deluxe Suite with King Bed
Stayed 2 nights in April 2016

Good Hotel”

Price is not as cheap as some other old hotels at Hat Yai but definitely worth the price. The room is clean and tidy, breakfast is decent enough. Although the location itself is at the edge of the city, and sometimes lack of Tut Tut, but walking distance to Central Festival Mall and ASEAN night market can make up for the fault.

Reviewed April 25, 2016

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8.0
Excellent
Kweng from Malaysia
Business traveler
Deluxe Twin with Breakfast
Stayed 2 nights in April 2016

Good Hotel”

Price is not as cheap as some other old hotels at Hat Yai but definitely worth the price. The room is clean and tidy, breakfast is decent enough. Although the location itself is at the edge of the city, and sometimes lack of Tut Tut, but walking distance to Central Festival Mall and ASEAN night market can make up for the fault.

Reviewed April 25, 2016

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9.2
Exceptional
Hueh from Malaysia
Group
Deluxe Suite Twin Bed
Stayed 1 night in June 2017

A gem in Hat Yai. ”

This is the best hotel in Hat Yai as the design is modern. Just the location is far to central, you have to take tuk tuk to central and take about 20 minutes.

Reviewed November 14, 2017

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8.3
Excellent
JOHN from Singapore
Couple
Deluxe Suite with King Bed
Stayed 1 night in February 2016

Good Location, One of the Best in Hat Yai”

Room Comfort, Location, New

I think this is the best Hotel in Hat Yai at the moment, very new and comfortable rooms. Price is quite reasonable. Located right opposite Central Shopping Mall, near to Night Markets.

Reviewed February 17, 2016

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9.6
Exceptional
Prasit from Thailand
Solo traveler
Suite Mountain View
Stayed 1 night in March 2018

Nice hotel”

Nice hotel to stay in Hat Yai, close to Transportation center and Central Festival where you can find lots of restaurants for your meals.

Reviewed March 05, 2018

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9.2
Exceptional
Pimpisut from Thailand
Business traveler
Deluxe Twin with Breakfast
Stayed 1 night in December 2016

Worth it”

Big room with comfortable bed. Super nice staff. OK breakfast. Very good location. Walkable to Central Festival Hat Yai. Big enough parking lot.

Reviewed December 24, 2016

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10.0
Exceptional
Khang from Malaysia
Family with young children
Deluxe Suite with King Bed
Stayed 2 nights in January 2020

GREAT LOCATION”

EVERTY TIME GO TO HAT YAI WILL STAY THIS HOTEL. GREAT LOCATION , FRONT IS SHOPPING MALL. ROOM IS CLEAN & BIG

Reviewed August 03, 2020

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