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Crystal Hotel Hat Yai

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Very good7.8
Based on 1038 reviews
88% would recommend to a friend
Crystal Hotel Hat Yai
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Coffee shop
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Entrance
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Entrance
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Bar/lounge
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7.6 Very good location
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7.6Location
  • 400 meters to public transportation

  • Free Wi-Fi in all rooms

  • Hot tub

  • Air conditioning

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Room choices
Deluxe Twin with Breakfast
...
  • Mountain view
  • 27 m²
  • 2 single beds
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Deluxe Suite with King Bed
...
  • Mountain view
  • 27 m²
  • 1 king bed
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Suite Whirlpool Bathtub With Breakfast
...
  • City view
  • 38 m²
  • 1 king bed
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Suite Mountain View
...
  • Mountain view
  • 26 m²
  • 1 double bed
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Deluxe Suite Twin Bed
...
  • Mountain view
  • 27 m²
  • 2 single beds
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Nearest essentials

Airports
  • 12 kilometers to
  • Hat Yai International Airport (HDY)
  • 25 kilometers to
  • Songkhla Airport (SGZ)
Public transportation
  • 400 meters to
  • Hat Yai Bus Station
  • 2.4 kilometers to
  • Hat Yai Railway Station
Hospital or clinic
  • 1.2 kilometers to
  • Rajyindee Hospital
Pharmacy
  • 150 meters to
  • Khao Nuan Pharmacy (Hat Yai)
Convenience store
  • on site
Cash withdrawal
  • 150 meters to
  • ATM

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Verified guest reviews

Agoda Reviews (1038)
Booking.com Reviews (184)

4.7

Filter by guest type:
Very good
  • Cleanliness 8.6
  • Facilities 7.3
  • Location 7.6
  • Room comfort and quality 8.4
  • Service 7.8
  • Value for money 7.9
Very good
  • Cleanliness 8.4
  • Facilities 7.4
  • Location 8.2
  • Room comfort and quality 8.2
  • Service 7.5
  • Value for money 7.7
Very good
  • Cleanliness 8.7
  • Facilities 7.4
  • Location 7.8
  • Room comfort and quality 8.8
  • Service 7.9
  • Value for money 8.0
Very good
  • Cleanliness 8.5
  • Facilities 7.5
  • Location 7.4
  • Room comfort and quality 8.8
  • Service 7.5
  • Value for money 7.7
Very good
  • Cleanliness 8.6
  • Facilities 7.0
  • Location 7.4
  • Room comfort and quality 8.0
  • Service 7.8
  • Value for money 7.8
Very good
  • Cleanliness 8.7
  • Facilities 7.2
  • Location 7.5
  • Room comfort and quality 7.9
  • Service 8.1
  • Value for money 7.9
Very good
  • Cleanliness 8.7
  • Facilities 7.2
  • Location 7.2
  • Room comfort and quality 8.9
  • Service 7.9
  • Value for money 8.0
Provided by verified guests of Agoda
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Room type
  • Deluxe Twin with Breakfast
  • Deluxe Suite with King Bed
  • Deluxe Suite Twin Bed
  • Suite Mountain View
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7.2
kenny from Malaysia
Couple
Deluxe Suite with King Bed
Stayed 2 nights in September 2017
Very good”
Should had other facilities - Swimming pool, Gym and massage
Reviewed September 05, 2017
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6.8
justin from Malaysia
Couple
Deluxe Suite with King Bed
Stayed 1 night in September 2017
The stay was good however not the breakfast ”
the best thing is the room is soundproof and clean. However the breakfast was so poor. Food was so simple and the table that the food was present was full of ants. Ended up i walked out and eat outside. Regret to have book the room with breakfast.
Reviewed September 05, 2017
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6.4
Kok from Malaysia
Couple
Deluxe Twin with Breakfast
Stayed 1 night in August 2017
Expensive hotel ”
For such a hotel, it is a bit pricy in hatyai
Reviewed September 04, 2017
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6.0
Agnes from Singapore
Group
Deluxe Suite with King Bed
Stayed 2 nights in August 2017
Showers is either super hot water or cold water, w”
We had 4 double bed rooms and stay for 2 nights. Yet all 4 Rooms were not able to adjust water temperature. The water temperature will alternate between very hot and cold. For a new hotel is very disappointing. Breakfast variety was limited. Ants were found crawling over plates and serving spoons from the buffet area. Location was walking distance to Festive mall. No pool no gym.
Reviewed August 26, 2017
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8.0
Chanet from Thailand
Business traveler
Deluxe Twin with Breakfast
Stayed 2 nights in August 2017
Very good”
Great place to stay for business. The facility is new and clean. One thing that could be improve is breakfast;
Reviewed August 24, 2017
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5.2
iris from Singapore
Solo traveler
Suite Mountain View
Stayed 2 nights in August 2017
lousy hotel ”
go and you will know
Reviewed August 22, 2017
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10.0
Zuraidi from Malaysia
Couple
Suite Mountain View
Stayed 1 night in August 2017
Exceptional”
me n wife really njoi staying in this hotel. Only thing that we realized , the food that has been provided by the hotel served Non Halal. rest of it really mesmerizing me.
Reviewed August 15, 2017
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8.8
Hueh from Malaysia
Family with teens
Deluxe Suite Twin Bed
Stayed 1 night in June 2017
The best design hotel in hatyai”
The design of the hotel is the best among all the hotels in Hatyai but the location is too far to the hatyai city, it takes about 20 minutes to reach the city.
Reviewed August 13, 2017
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4.0
Steve from Australia
Couple
Deluxe Suite with King Bed
Stayed 2 nights in August 2017
Stay away if you can..”
Sadly this is a very poorly run hotel, the staff are under-trained and not sympathetic towards the guests, the food is terrible (everything apart from some processed sausages was cold, including the fried eggs which are just left out on a tray on a table), the rooms are ok and clean but there is zero sound-proofing, someone sneezes in a room and three rooms either side say bless you, you can tell who has had the food in the hotel based on their toilet visits. The view from our room was directly onto a construction site, every swing of a work tool sounded like it was coming from under our bed. There is no wardrobe......just a couple of short poles sticking out from a wall (bear in mind we were staying in a deluxe suite...a description which in no way resembles the room itself). There are no ironing facilities, or even irons in the hotel. If you need something pressed it has to be sent out in the morning and hopefully returned later in the afternoon. We attended a wedding function there, the decor was actually very good and the room layout was good too however....food - again cold, inadequate, randomly dumped in the middle of a table where only those seated in the middle could reach it (these were tables of 20). Worse was the fact that after dinner/speeches etc there was a one hour break before the party started but the hotel didn't clean up any of the tables, food or plates or rearrange the furniture for those that wanted to dance, utterly appalling. To cap it off they don't have enough keycards for all the guests, so if you are unfortunate enough to check in late you have to call housekeeping every time to come and let you into your room. Trying to explain this to the hotel staff just gets met with a stare of indifference and annoyance, certainly nothing resembling an apology or offer to resolve the problems which I would put down to management as the entire hotel seems to operate on a "we didn't ask you to stay here so sort it out yourself" basis.
Reviewed August 08, 2017
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8.0
Zhen from Singapore
Couple
Deluxe Suite with King Bed
Stayed 3 nights in December 2015
Very good”
Very clean and comfortable hotel! Really loved the stay!
Reviewed August 07, 2017
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