Crystal Hotel Hat Yai
Suite Mountain View - Guestroom Crystal Hotel Hat Yai
Lobby Crystal Hotel Hat Yai
Swimming pool [outdoor] Crystal Hotel Hat Yai
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7.8
Very good
2.8% this month
/10
(2224 reviews)See what guests said
See map
7.7
Very good
Location rating score
Very good location - 1.11 kilometers from city center
Parking
FREE
  • Central Festival Hat Yai150 m
  • Asian Trade Market280 m
  • Asean Night Bazaar Hatyai350 m
  • Hat Yai Bus Station410 m
  • Magic Eye 3D Museum550 m
  • Greenway Night Market610 m
  • Hat Yai Municipal Park860 m
  • Rajyindee Hospital1.21 km
  • Siam Art Gallery1.41 km
  • TAT Office1.65 km
  • Free Wi-Fi
    2018

    Crystal Hotel Hat Yai

    4 Soi 23 Karnjanavanit Rd, Hat Yai Market Area, Hat Yai, Thailand, 90110 - See map
    "it is quite a convenient location, that is opposite the Central Festival Hat Yai and walking distance from ASEAN Night Bazaar and Greenway Market."
    Pearly - December 12, 2018
    Excellent cleanliness
    8.5 rating for cleanliness
    Exceptional reputation
    Recommended by 85% of guests
    • 370 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Breakfast [free]

    This property is in high demand!

    Booked 81 times

    Property ranking|Compared to 460 Hat Yai properties
    See all rankings
    Room comfort score
    8.5/10
    Review score - United States
    8.2/10
    Cleanliness score
    8.5/10
    Room size
    28 sqm.
    Better than
    97
    %
    of Hat Yai properties
    Better than
    95
    %
    of Hat Yai properties
    Better than
    87
    %
    of Hat Yai properties
    Bigger than
    86
    %
    of Hat Yai properties
    Value for money7.8
    Distance to city center0.5 km
    Location rating7.7
    Nearest airportHat Yai International Airport (HDY) - Thailand
    Distance to airport11.8 km

    Rooms available at Crystal Hotel Hat Yai

    8.4
    Excellent
    Room comfort & quality
    Smart Deluxe
    Smart Deluxe
    ...
    • Room size: 27 m²/291 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices
    Twin Room with Private Bathroom
    Twin Room with Private Bathroom
    ...
    • Room size: 27 m²/291 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Smart Twin Room
    Smart Twin Room
    ...
    • Room size: 27 m²/291 ft²
    • Mountain view
    • 2 single beds
    Enter dates to see prices
    Deluxe Twin with Breakfast
    Deluxe Twin with Breakfast
    ...
    • Room size: 27 m²/291 ft²
    • Mountain view
    • 2 single beds
    Enter dates to see prices
    Deluxe Suite with King Bed
    Deluxe Suite with King Bed
    ...
    • Room size: 27 m²/291 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices
    Suite Whirlpool Bathtub With Breakfast
    Suite Whirlpool Bathtub With Breakfast
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Suite Mountain View
    Suite Mountain View
    ...
    • Room size: 26 m²/280 ft²
    • Mountain view
    • 1 double bed
    Enter dates to see prices
    Deluxe Suite Twin Bed
    Deluxe Suite Twin Bed
    ...
    • Room size: 27 m²/291 ft²
    • Mountain view
    • 2 single beds
    Enter dates to see prices
    Skyline Room
    Skyline Room
    ...
    • Shower
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Shower
    Enter dates to see prices

    What people love about Crystal Hotel Hat Yai

    • 9.2
      Exceptional
      Location

      "Awesome location with Central Festival just across the road."

      MUHAMMAD R.

      |

      January 8, 2019

    • 8.0
      Very good
      Location

      "Very near and walking distance to the most popular Central festival mall."

      Nicholas

      |

      March 2, 2018

    • 8.8
      Excellent
      Cleanliness

      "Room is clean and come with breakfast."

      Soo K.

      |

      December 21, 2018

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    More about Crystal Hotel Hat Yai

    More about Crystal Hotel Hat Yai

    8.4
    Excellent

    "Room very clean, nice, price reasonable."

    Ng

    |

    January 4, 2019

    An overview

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    What they offer

    7.6
    Very good

    "Overall are fine."

    Kelly

    |

    April 5, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Crystal Hotel Hat Yai from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (2224)Booking.com Reviews (149)
    7.8
    /
    10
    Very good
    2.8% this month
    Cleanliness8.5
    Facilities7.3
    Location7.7
    Room comfort and quality8.4
    Service7.6
    Value for money7.8
    Rating
    9+ Exceptional (285)
    8-9 Excellent (217)
    7-8 Very Good (331)
    6-7 Good (148)
    <6 Below Expectation (217)
    Time of the year
    Mar - May (273)
    Jun - Aug (254)
    Sep - Nov (299)
    Dec - Feb (372)
    All guests (2224)
    All room types
    All languages

    Show reviews that mention 

    Showing 1198 verified guest comments
    12345
    5.6
    Markus from Austria
    Business traveler
    Suite Mountain View
    Stayed 4 nights in July 2019

    basic hotel in good location outside the city”

    basically ok, Rooms only have the Minimum Needs, for a short stay absolutely ok, if more than 2-3 nights you might miss something, e.g. no compartment for clothes, Aircondition not really smooth, noisy, Cold and I assume not clean enough. The hotel might run into a Problem, as baisc maintenance is not made, even the Building is just started to operate the Business. Anyway, a short stay there is not a Problem, just opposite is Central Festival, so you can avoid going to City.

    Reviewed July 10, 2019
    3.6
    KOAY from Malaysia
    Family with young children
    Deluxe Twin with Breakfast
    Stayed 2 nights in June 2019

    Not recommend ”

    The basement parking is a lot of water didn't sure either is leak of water or else reason. From basement parking want go to lobby only found out lift is not working that force me need to take staircase with 3 kids, 1 baby stroller and 1 big heavy luggage. After check in take another lift to my room at level 3 after the lift was open there is some kind of bad smell all the way to my room.

    Reviewed June 28, 2019
    8.8
    Excellent
    Wai from Malaysia
    Family with teens
    Smart Deluxe
    Stayed 1 night in February 2019

    Just opposite Hat Yai Festival Mall”

    The room is new and clean. Very spacious. However, the air-con is not cold enough especially during the hot day. Location is near to ASEAN night market and Hatyai Festivaly. All within walking distance.

    Reviewed February 09, 2019
    3.2
    Alex from Malaysia
    Couple
    Smart Deluxe
    Stayed 2 nights in June 2019

    You will regret to book this hotel”

    The manger in the reception no hospitality service. She dont smile, dont welcome u, dont say thank you. You cannot use credit card for authorization. Only receive cash deposit. My check out was handle by a reception girl. She also having the same attitude like the manager. The whole check out process no thank you, no smile and dont even tell u to wait for their room checking. You must have your common sence to wait as they will not return you the money until they finish their room checking. Housekeeping was gather in the room opposite my room seating down and do chit chatting. Breakfast dont hope. Food totally not good. The staff seating at her counter and wait for me walk in front of her to present the voucher. No smile, no eye contact. LIKE MANAGER LIKE STAFF. Must take tuk tuk to lee garden. The only mall which not good for tourist. Not enjoyable at all.

    Reviewed June 19, 2019
    7.6
    Very good
    Chong from Malaysia
    Family with young children
    Smart Deluxe
    Stayed 1 night in May 2019

    Very good”

    Location is good. Not the city center type good but with great location in terms to the Night Markets, Central Festival (just across the road) and overall if you are driving, there's plenty of cafes and food nearby. Hotel staffs are friendly. For rooms the one we booked did not have a bathtub as stated (print error) but they helped us change to the older deluxe room with bathtub. We had stayed in this room type before and knew what to expect. Overall, room is good Breakfast was good too.

    Reviewed May 30, 2019
    7.2
    Very good
    Markus from Austria
    Business traveler
    Suite Mountain View
    Stayed 4 nights in May 2019

    new hotel in good location outside city”

    newly built hotel, good Location, still under contstruction in some Areas, but all in all fine and ok to stay some nights but soon Needs Attention to improve Equipment and Quality of Details in the room and Overall hotel interior.

    Reviewed May 25, 2019
    8.0
    Excellent
    Siew from Malaysia
    Group
    Deluxe Suite with King Bed
    Stayed 3 nights in April 2019

    WI-FI is not stable, Breakfast can be improved ”

    WI-FI is not stable, keep disconnecting and have to re-connect many times. Breakfast can be improved to provide more selection of breads instead of just white bread. Fried rice tasted better than noodles. May be they can provide fried rice as well together with noodles.

    Reviewed May 01, 2019
    9.2
    Exceptional
    MUHAMMAD from Singapore
    Solo traveler
    Deluxe Twin with Breakfast
    Stayed 1 night in December 2018

    Great Location”

    Awesome location with Central Festival just across the road. Greenway Night Market, Asean Night Bazaar & Makro Wholesale Store are within walking distance as well. The hotel room is very clean & comfortable. Breakfast was good enough & overall i am satisfied with my stay there.

    Reviewed January 08, 2019
    8.4
    Excellent
    Foo from Malaysia
    Couple
    Smart Deluxe
    Stayed 1 night in January 2019

    Nice location but.....”

    Nice location but my room is at new building but the lobby still haven't done its renovation, therefore very dusty and smelly. Although the unit is new but there is no cold water =.=", the shower hot water are too hot.

    Reviewed January 07, 2019
    8.8
    Excellent
    lawson from Singapore
    Solo traveler
    Suite Whirlpool Bathtub With Breakfast
    Stayed 1 night in December 2018

    COMFORTABLE LUXIOUS ROOM”

    Outside the main town centre so any so-called night activities are all out of the questions. Very helpful staffs. Came back from visiting a pub very late about 12 midnight and requested the staff for some fruits. Actually go out his way to find the fruits. Came back within 20 minutes and delivered to my room. Hell! I thought good-bye to my money or maybe need to wait forever for the fruits to arrive.

    Reviewed December 25, 2018
    8.8
    Excellent
    Soo from Malaysia
    Group
    Deluxe Suite with King Bed
    Stayed 3 nights in December 2018

    Great Location, Less Noisy ”

    The location is great just opposite Central Festival Mall, and walking distance to GreenWay Night Market and Asean Night Bazaar. However, it's not in the heart of city like Lee Garden area. No convenience stores nearby. Room is clean and come with breakfast. However, the shower in the bathroom is not functioning well. Half way of shower cold water and follow by hot water, water flow is inconsistent.

    Reviewed December 21, 2018
    6.4
    Good
    Supalak from Thailand
    Couple
    Smart Deluxe
    Stayed 1 night in June 2019

    We don't like building 1”

    We used to stay in building 2 but this time we booked deluxe smart room which located in building 1. I don't like due to noisy of pumping all night and all day long.

    Reviewed July 04, 2019
    5.6
    Khang from Malaysia
    Family with young children
    Smart Deluxe
    Stayed 1 night in February 2019

    VERY disappointed with new room & new Building”

    i think this is my fourth time to stay this Hotel , but this time i stay at new building & new room , the bathroom very bad for the water. no hot water & the water very slow like my son pee.every time want to shower is a Big problem , i complain for the reception but cannot solve this problem. the last time to stay this Hotel.

    Reviewed March 12, 2019
    2.8
    Yi from Malaysia
    Family with young children
    Smart Deluxe
    Stayed 2 nights in February 2019

    Bad”

    The only benefit of the hotel is location which opposite to Central Festival mall. The bathroom of the hotel will get floating when bath and when request to more to another tower in order to nearer to our friend’s room but receiption force us to add 400baht and didn’t issue us any receipt of this extra 400baht and their services was really bad such as no smile at all like we are their enemy. The only lift of this hotel spoil on the 1st night and we stay at 7th floor with a 1years old baby. We will not staying this hotel for the 2nd time.

    Reviewed February 15, 2019
    8.0
    Excellent
    Gordon from Thailand
    Couple
    Smart Twin Room
    Stayed 6 nights in February 2019

    Kung & Gordon R.”

    Older portion of hotel has been refurbished totally...but prices raised which is understandable. Have stayed here many times over the years and only complaint is that the fried eggs are kept cold at the breakfast buffet! So not much to complain about! Location is perfect.

    Reviewed February 08, 2019
    10.0
    Exceptional
    Lie from Indonesia
    Family with teens
    Smart Deluxe
    Stayed 3 nights in April 2019

    BEST Location Hotel with Shopping Mall”

    Love the shopping malls situated so near with good restaurants and night markets. Free Breakfast is average fine

    Reviewed May 17, 2019
    8.8
    Excellent
    Mei from Malaysia
    Couple
    Deluxe Suite with King Bed
    Stayed 1 night in April 2019

    The room is clean”

    Overall is good

    Reviewed May 02, 2019
    8.4
    Excellent
    Yin from Hong Kong
    Couple
    Deluxe Twin with Breakfast
    Stayed 1 night in July 2018

    New Hotel”

    The hotel looks really new. The bed is very comfortable and the staff was very nice. Breakfast option was limited and they request THB 1000 for deposit (which they didn't notice us before) The room is quite small. The hotel sign said 'they have a swimming pool' but I found out they didn't have it. Overall a short visit is great. The internet is fast as well.

    Reviewed July 25, 2018
    8.4
    Excellent
    lai from Malaysia
    Solo traveler
    Suite Mountain View
    Stayed 3 nights in February 2018

    Its a good hotel for staying”

    Its a very nice hotel to stay in where its near Lee Gardens area.If you need shopping just cross the road to Festival Mall and you can get tuktuk there easily during mall hours.However,its still under some uograde renovation so there is lack of some facilities but everythig is so good and will stay in there for my next trip.

    Reviewed March 02, 2018
    8.0
    Excellent
    Michael from United Kingdom
    Couple
    Deluxe Suite with King Bed
    Stayed 1 night in February 2018

    Very good”

    Excellent hotel, food very good as well as the staff, very clean. Only downside for us was that we like to walk around the surrounding area maybe stop at a bar or restaurant along the way but there was neither apart from central festival but that closes at 9pm. We only stayed for 1 night.

    Reviewed February 28, 2018
    12345
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    • Very good location
    • Asean Night Bazaar Hatyai
    • Hat Yai Bus Station is within 0.41 km