Crystal Hotel Hat Yai
Free Wi-Fi
2018

Crystal Hotel Hat Yai

4 Soi 23 Karnjanavanit Rd, Hat Yai Market Area, Hat Yai, Thailand, 90110
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Suite Mountain View - Guestroom Crystal Hotel Hat Yai
Suite Mountain View - Guestroom
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    Lobby Crystal Hotel Hat Yai
    Coffee shop Crystal Hotel Hat Yai
    Entrance Crystal Hotel Hat Yai
    Deluxe Twin with Breakfast  - Guestroom Crystal Hotel Hat Yai
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    Exterior view Crystal Hotel Hat Yai

    Crystal Hotel Hat Yai Reviews

    7.8
    Very good
    /10
    (2144 reviews)See what guests said
    5.2
    Review score

    "Breakfast was good."

    See W.

    -

    March 9, 2018

    8.5
    Excellent cleanliness
    Recommended by 86% of guests

    Things you’ll love about Crystal Hotel Hat Yai

    Things you'll love

    • 370 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    Very good
    Location
    7.7
    See map
    Very good location - 1.11 kilometers from city center
    Popular
    Nearby
  • Asean Night Bazaar Hatyai350 m
  • Magic Eye 3D Museum550 m
  • Hat Yai Municipal Park860 m
  • Our Lady of Lourdes Church1.71 km
  • Lee Garden Plaza2.16 km
  • Santisuk Market2.26 km
  • Kim Yong Market2.53 km
  • Wat Hat Yai Nai3.61 km
  • Phra Maha Chedi Tripob Trimongkol3.72 km
  • Namtok Ton Nga Chang28.05 km
  • This property is in high demand!

    Booked 33 times in the last 2 days

    Value for money7.8
    Distance to city center0.5 km
    Location rating7.7
    Nearest airportHat Yai International Airport (HDY) - Thailand
    Distance to airport11.8 km
    Property overview

    Designed for both business and leisure travel, Crystal Hotel Hat Yai is ideally situated in Hat Yai Market Area; one of the city's most popular locales. The excitement of the city center is only 0.5 km away. With its convenient location, the hotel offers easy access to the city's must-see destinations.

    At Crystal Hotel Hat Yai, the excellent service and superior facilities make for an unforgettable stay. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

    Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, air purifier, cleaning products, clothes rack, complimentary instant coffee. The hotel offers many unique recreational opportunities such as hot tub, golf course (within 3 km), children's playground, garden, karaoke. Crystal Hotel Hat Yai is your one-stop destination for quality hotel accommodations in Hat Yai.

    Read more

    Rooms available at Crystal Hotel Hat Yai

    8.4
    Excellent
    Room comfort & quality
    Smart Deluxe
    Smart Deluxe
    ...
    • Room size: 27 m²/291 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices
    Twin Room with Private Bathroom
    Twin Room with Private Bathroom
    ...
    • Room size: 27 m²/291 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Smart Twin Room
    Smart Twin Room
    ...
    • Room size: 27 m²/291 ft²
    • Mountain view
    • 2 single beds
    Enter dates to see prices
    Deluxe Twin with Breakfast
    Deluxe Twin with Breakfast
    ...
    • Room size: 27 m²/291 ft²
    • Mountain view
    • 2 single beds
    Enter dates to see prices
    Deluxe Suite with King Bed
    Deluxe Suite with King Bed
    ...
    • Room size: 27 m²/291 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices
    Suite Whirlpool Bathtub With Breakfast
    Suite Whirlpool Bathtub With Breakfast
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Suite Mountain View
    Suite Mountain View
    ...
    • Room size: 26 m²/280 ft²
    • Mountain view
    • 1 double bed
    Enter dates to see prices
    Deluxe Suite Twin Bed
    Deluxe Suite Twin Bed
    ...
    • Room size: 27 m²/291 ft²
    • Mountain view
    • 2 single beds
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Shower
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Shower
    Enter dates to see prices
    Have a question for Crystal Hotel Hat Yai?

    What people love about Crystal Hotel Hat Yai

    • 8.4
      Excellent
      Cleanliness

      "Room very clean, nice, price reasonable."

      Ng

      |

      January 4, 2019

    • 9.2
      Exceptional
      Location

      "Awesome location with Central Festival just across the road."

      MUHAMMAD R.

      |

      January 8, 2019

    • 8.0
      Very good
      Location

      "Very near and walking distance to the most popular Central festival mall."

      Nicholas

      |

      March 2, 2018

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    More about Crystal Hotel Hat Yai

    More about Crystal Hotel Hat Yai

    9.2
    Exceptional

    "Overall good value hotel."

    Naqib

    |

    December 30, 2018

    Read more reviews

    What they offer

    8.8
    Excellent

    "The location is great just opposite Central Festival Mall, a..."

    Soo K.

    |

    December 21, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Crystal Hotel Hat Yai from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (2144)Booking.com Reviews (146)
    7.8
    /
    10
    Cleanliness8.5
    Facilities7.2
    Location7.7
    Room comfort and quality8.4
    Service7.6
    Value for money7.8
    All languages
    All guests (2144)
    All room types

    Show reviews that mention 

    Showing 1169 verified guest comments
    12345
    10.0
    Exceptional
    Lie from Indonesia
    Family with teens
    Smart Deluxe
    Stayed 3 nights in April 2019

    BEST Location Hotel with Shopping Mall”

    Love the shopping malls situated so near with good restaurants and night markets. Free Breakfast is average fine

    Reviewed May 17, 2019
    8.0
    Excellent
    Siew from Malaysia
    Group
    Deluxe Suite with King Bed
    Stayed 3 nights in April 2019

    WI-FI is not stable, Breakfast can be improved ”

    WI-FI is not stable, keep disconnecting and have to re-connect many times. Breakfast can be improved to provide more selection of breads instead of just white bread. Fried rice tasted better than noodles. May be they can provide fried rice as well together with noodles.

    Reviewed May 01, 2019
    8.8
    Excellent
    Wai from Malaysia
    Family with teens
    Smart Deluxe
    Stayed 1 night in February 2019

    Just opposite Hat Yai Festival Mall”

    The room is new and clean. Very spacious. However, the air-con is not cold enough especially during the hot day. Location is near to ASEAN night market and Hatyai Festivaly. All within walking distance.

    Reviewed February 09, 2019
    9.2
    Exceptional
    MUHAMMAD from Singapore
    Solo traveler
    Deluxe Twin with Breakfast
    Stayed 1 night in December 2018

    Great Location”

    Awesome location with Central Festival just across the road. Greenway Night Market, Asean Night Bazaar & Makro Wholesale Store are within walking distance as well. The hotel room is very clean & comfortable. Breakfast was good enough & overall i am satisfied with my stay there.

    Reviewed January 08, 2019
    8.4
    Excellent
    Foo from Malaysia
    Couple
    Smart Deluxe
    Stayed 1 night in January 2019

    Nice location but.....”

    Nice location but my room is at new building but the lobby still haven't done its renovation, therefore very dusty and smelly. Although the unit is new but there is no cold water =.=", the shower hot water are too hot.

    Reviewed January 07, 2019
    8.8
    Excellent
    lawson from Singapore
    Solo traveler
    Suite Whirlpool Bathtub With Breakfast
    Stayed 1 night in December 2018

    COMFORTABLE LUXIOUS ROOM”

    Outside the main town centre so any so-called night activities are all out of the questions. Very helpful staffs. Came back from visiting a pub very late about 12 midnight and requested the staff for some fruits. Actually go out his way to find the fruits. Came back within 20 minutes and delivered to my room. Hell! I thought good-bye to my money or maybe need to wait forever for the fruits to arrive.

    Reviewed December 25, 2018
    8.8
    Excellent
    Soo from Malaysia
    Group
    Deluxe Suite with King Bed
    Stayed 3 nights in December 2018

    Great Location, Less Noisy ”

    The location is great just opposite Central Festival Mall, and walking distance to GreenWay Night Market and Asean Night Bazaar. However, it's not in the heart of city like Lee Garden area. No convenience stores nearby. Room is clean and come with breakfast. However, the shower in the bathroom is not functioning well. Half way of shower cold water and follow by hot water, water flow is inconsistent.

    Reviewed December 21, 2018
    8.8
    Excellent
    Mei from Malaysia
    Couple
    Deluxe Suite with King Bed
    Stayed 1 night in April 2019

    The room is clean”

    Overall is good

    Reviewed May 02, 2019
    5.6
    Khang from Malaysia
    Family with young children
    Smart Deluxe
    Stayed 1 night in February 2019

    VERY disappointed with new room & new Building”

    i think this is my fourth time to stay this Hotel , but this time i stay at new building & new room , the bathroom very bad for the water. no hot water & the water very slow like my son pee.every time want to shower is a Big problem , i complain for the reception but cannot solve this problem. the last time to stay this Hotel.

    Reviewed March 12, 2019
    8.4
    Excellent
    Yin from Hong Kong
    Couple
    Deluxe Twin with Breakfast
    Stayed 1 night in July 2018

    New Hotel”

    The hotel looks really new. The bed is very comfortable and the staff was very nice. Breakfast option was limited and they request THB 1000 for deposit (which they didn't notice us before) The room is quite small. The hotel sign said 'they have a swimming pool' but I found out they didn't have it. Overall a short visit is great. The internet is fast as well.

    Reviewed July 25, 2018
    6.8
    Good
    Tan from Malaysia
    Couple
    Deluxe Suite with King Bed
    Stayed 1 night in April 2019

    Close to mall”

    Will come back again

    Reviewed April 29, 2019
    2.8
    Yi from Malaysia
    Family with young children
    Smart Deluxe
    Stayed 2 nights in February 2019

    Bad”

    The only benefit of the hotel is location which opposite to Central Festival mall. The bathroom of the hotel will get floating when bath and when request to more to another tower in order to nearer to our friend’s room but receiption force us to add 400baht and didn’t issue us any receipt of this extra 400baht and their services was really bad such as no smile at all like we are their enemy. The only lift of this hotel spoil on the 1st night and we stay at 7th floor with a 1years old baby. We will not staying this hotel for the 2nd time.

    Reviewed February 15, 2019
    8.0
    Excellent
    Gordon from Thailand
    Couple
    Smart Twin Room
    Stayed 6 nights in February 2019

    Kung & Gordon R.”

    Older portion of hotel has been refurbished totally...but prices raised which is understandable. Have stayed here many times over the years and only complaint is that the fried eggs are kept cold at the breakfast buffet! So not much to complain about! Location is perfect.

    Reviewed February 08, 2019
    7.2
    Very good
    Jarupan from Thailand
    Business traveler
    Smart Twin Room
    Stayed 1 night in January 2019

    Need more room description and reception staff attitude requires improvement ”

    This hotel has 2 phases. Beware when you book Smart Deluxe, you’ll be located on the Phase 1 (old building) which has a separate lift that is inside the dining area which wont be convenient when you come back late at night. The thing is this fact isn’t mentioned here on Agoda. When checked in, we were surprised to be led to the old building which was rather empty. In the end, we requested an upgrade to a deluxe. The old lady at the reception desk made an annoyed face when we did so. Excuse us, we requested an upgrade not a downgrade and were willing to pay extra so really I don’t know what her problem was. Her attitude when we checked out was no better. But I assume she was an old staff because I kept seeing her since the first time I stayed here. Unfortunately, I think the younger staff outperformed her. The room was beautiful and spacious. The bell staff did a brilliant job. The breakfast was good.

    Reviewed January 27, 2019
    3.6
    richard from United Kingdom
    Couple
    Deluxe Twin with Breakfast
    Stayed 1 night in October 2018

    a black hotel”

    we will not stay there after our last visit as follows: Avoid. A black hotel. Staff not trustworthy and not bright. If u have a car AC Sport Center is better and cheaper! Crystal is the only hotel I have been to in thailand where after u book a non smoking room, they want u to sign a letter that u will not smoke. Despite pre-paying by agoda, hotel demands cash baht1000 deposit. They won't take a visa deposit! Last visit ( December 2018 ) seriously changed our opinion of the hotel. Whilst we had breakfast at around 08.45 hrs our room was emptied!! The room key was still in our possession so we could go back to the room to make coffee for the car trip to Malaysia etc. Opening the door we found our possessions had been removed. The staff thought it was a joke. 2017 the price was less than b1000/night. Now it's b1600++ Breakfast is very low quality. Nescafe coffee machine and only toast. Scrambled eggs are charged extra.

    Reviewed January 15, 2019
    4.0
    richard from United Kingdom
    Couple
    Deluxe Twin with Breakfast
    Stayed 1 night in July 2018

    a black hotel”

    we will not stay here again because : Avoid. A black hotel. Staff not trustworthy and not bright. If u have a car AC Sport Center is better and cheaper! Crystal is the only hotel I have been to in thailand where after u book a non smoking room, they want u to sign a letter that u will not smoke. Despite pre-paying by agoda, hotel demands cash baht1000 deposit. They won't take a visa deposit! Last visit ( December 2018 ) seriously changed our opinion of the hotel. Whilst we had breakfast at around 08.45 hrs our room was emptied!! The room key was still in our possession so we could go back to the room to make coffee for the car trip to Malaysia etc. Opening the door we found our possessions had been removed. The staff thought it was a joke. 2017 the price was less than b1000/night. Now it's b1600++ Breakfast is very low quality. Nescafe coffee machine and only toast. Scrambled eggs are charged extra.

    Reviewed January 15, 2019
    3.6
    richard from United Kingdom
    Couple
    Deluxe Twin with Breakfast
    Stayed 1 night in November 2018

    a black hotel”

    Avoid. A black hotel. Staff not trustworthy and not bright. If u have a car AC Sport Center is better and cheaper! Crystal is the only hotel I have been to in thailand where after u book a non smoking room, they want u to sign a letter that u will not smoke. Despite pre-paying by agoda, hotel demands cash baht1000 deposit. They won't take a visa deposit! Last visit ( December 2018 ) seriously changed our opinion of the hotel. Whilst we had breakfast at around 08.45 hrs our room was emptied!! The room key was still in our possession so we could go back to the room to make coffee for the car trip to Malaysia etc. Opening the door we found our possessions had been removed. The staff thought it was a joke. 2017 the price was less than b1000/night. Now it's b1600++ Breakfast is very low quality. Nescafe coffee machine and only toast. Scrambled eggs are charged extra.

    Reviewed January 15, 2019
    4.8
    Annie from Malaysia
    Family with young children
    Deluxe Suite with King Bed
    Stayed 1 night in December 2018

    Clean room”

    This hotel located right opposite of Central Festival Mall where you can easily walk over. It located outside city centre where consider out from Hatyai hotspot area. The hotel staffs asked for additional money for two children we we booked for 2 rooms 3 adults and 3 children.

    Reviewed December 31, 2018
    9.2
    Exceptional
    Naqib from Malaysia
    Couple
    Deluxe Suite with King Bed
    Stayed 2 nights in December 2018

    Good stay”

    Overall good value hotel. If I want to nitpick, the breakfast spread was a bit limited. Otherwise, good location (near to Central Festival, Greenway Food Market & Asean Night Bazaar), hotel was undergoing renovation but the actual place that we were staying was clean and cozy, and staff was super helpful (helped us with our luggage storage pre and post check-in/out). Loved the glass walled bathroom too.

    Reviewed December 30, 2018
    8.0
    Excellent
    ALFRED from Malaysia
    Family with young children
    Suite Mountain View
    Stayed 1 night in December 2018

    Great Location”

    There are no pool in the hotel. There are a variety of food in the breakfast buffet. Near to the shopping complex, take a walk within 5 minutes. The room is clean and comfortable but the hotel still have the renovation.

    Reviewed December 29, 2018
    12345
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    Crystal Hotel Hat Yai
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    • Very good location
    • Asean Night Bazaar Hatyai
    • Hat Yai Bus Station is within 0.41 km