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Based on 24 reviewsSee what guests said
6.1
Crystal Hotel
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Buffet
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8.1 Excellent location
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8.1Location
  • 300 meters to public transportation

  • Heart of the City

  • Free Wi-Fi in all rooms

  • Sauna

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Room choices
Family Room
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  • City view
  • 40 m²/431 ft²
  • 2 double beds
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Standard Double Room
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  • City view
  • 30 m²/323 ft²
  • 2 single beds or 1 double b...
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Standard Triple Room
...
  • City view
  • 33 m²/355 ft²
  • 1 single bed and 1 double b...
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Standard Single Room
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  • City view
  • 27 m²/291 ft²
  • 2 single beds or 1 double b...
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Two Connecting Double Rooms
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  • 55 m²/592 ft²
  • 4 single beds
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Special Group Package - 3 x Triple Room
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  • 33 m²/355 ft²
  • 3 single beds
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Special Group Package - 4 x Standard Room
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  • 27 m²/291 ft²
  • 2 single beds or 1 double b...
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Special Group Package - 3 x Family Room
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  • 37 m²/398 ft²
  • 2 double beds
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Special Group Package - 2 x Triple Room
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  • 33 m²/355 ft²
  • 3 single beds
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Verified guest reviews

Agoda Reviews (24)
Filter by guest type:
Cleanliness5.4
Facilities4.3
Location8.1
Room comfort and quality6.3
Service6.3
Value for money5.7
Provided by verified guests of Agoda
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Showing 19 verified guest comments
12
4.0
Aden from Germany
Solo traveler
Standard Double Room
Stayed 3 nights in October 2017
Dirty room, dirty barthroom, my room was not clean, the Spa is to expensive
Really crap hotel
Reviewed October 30, 2017
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5.2
Ahmed from Algeria
Business traveler
Standard Double Room
Stayed 1 night in November 2016
Only 1 elevator works but old. Too many people going upand down and it takes forever to go to one'.
Dirty carpets. Slow and limited elevators. Crowded with low budget travellers. Breakfast is very low quality and no healthy choice. Front workers rush to elevators all the time carrying suitcases for new arrivals and thus older tenants have to wait to take the elevator. Restaurants in lobby is very dark and no one seems to work until you ask the front desk. Then you pay 10 TL for a simple cafe latte (literally taken out of a package and added hot water). Despite this staff seem to want to be friendly but i had a gard tome relating to them because of all this.
Reviewed December 03, 2016
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10.0
Emad from Saudi Arabia
Group
Standard Double Room
Stayed 7 nights in July 2016
good hotel
good hotel
Reviewed August 03, 2016
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8.7
ali from Lebanon
Business traveler
Standard Single Room
Stayed 5 nights in February 2016
Good hotel for business travel
Location clearance internet
Is ok for business travel
Reviewed February 19, 2016
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5.3
Alex from Philippines
Business traveler
Standard Double Room
Stayed 1 night in May 2015
overrated and expensive
location
It was so so. and claiming to be 4-star, hotel does not provide amenities such as toothbrush. I hate their all in one liquid shampoo and body soap. Breakfast choices are limited. Staff attitude are not so good. When i arrive, i have to wait for almost 2 hours. They said that room is being cleaned. It was 1.30pm. Apparently, there were many as well before me already waiting for their rooms. When they followed up their roons, the front desk person shouted at them. The saving grace of this hotel is that it is near Taksim square and makes almost everything accessible.
Reviewed May 25, 2015
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6.0
ABDULLAH from Yemen
Business traveler
Standard Double Room
Stayed 8 nights in February 2015
in the heart of taksim
location location location
The best thing in this hotel is the location. What i really dont like that there is no walls only wood walls that u can hear the next room
Reviewed February 28, 2015
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4.7
Cirus from Canada
Family with teens
Standard Single Room
Stayed 1 night in October 2014
Wrong star rating
Staff not trained to work at a hotel.it is a max two and a Hahn star hotel.
Not good at all.
Reviewed October 24, 2014
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6.7
yasin from Kuwait
Business traveler
Standard Single Room
Stayed 2 nights in December 2013
this hotel god location frendly stsf
location , staf , price
this hotel near and medl taqsem scwar 100m from isteqlal streat good brekfast mor cofe shops and resturants and tur ofices near it
Reviewed December 18, 2013
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5.7
Bhaskaran from India
Couple
Standard Double Room
Stayed 1 night in March 2013
The staff was good. Breakfast with a veriety.
Helpful staff. Close to many luxury hotels. Nice breakfast.
No serious issues. Only the negative thing I felt was that the room was congested with three beds. Had they provided one king size bed the room would have been more spacious and comfortable. The staff was very helpful and attentive. Meals were not that good except the open buffet breakfast. It was so-so.
Reviewed March 12, 2013
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2.3
SOHAIL from Canada
Couple
Standard Double Room
Stayed 6 nights in October 2012
looks good outside but very gloomy from inside
location
dissatisfaction. the receptionist first refused to accept the coupon and said that we had paid for one days whereas we had paid for full 6 days then after argument, agreed. the hotel is not, i repeat not 4 star hotel but maybe a two star. no iron provision, no adapter for cell phone, buffet b/fast terrible and over crowded and things running out. bathroom had only one spot light and you couldn't see your face while shaving. no proper soap or other esstianls in b/room. no smile at the reception. kettle/hotpot given in room, but when we asked for tea bags, no sorry. no water bottles and you had to lug heavy water bottles to your room everyday.
Reviewed October 20, 2012
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12
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Crystal Hotel
|Good 6.1
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