"The facade of Crystall Inn Hotel looks wonderful with its pr..."
November 11, 2017
Free Wi-Fi in all rooms!
|Value for money||7.8|
|Nearest airport||Phuket International Airport (HKT)|
|Distance to airport||27.1 km|
"Good Wi-Fi Private Motorbike parking available Staff are polite and respectful However."
March 18, 2017
"The taps were in good order and we had nice bath with good sprays of water."
November 11, 2017
"For the price this is a good hotel with good breakfast options."
June 6, 2017
"Will stay again."
December 30, 2017
Well-placed in the sightseeing, restaurants, shopping area of Phuket city, Crystal Inn Phuket provides a most conducive spot for you to take a break from your busy days. The hotel lies from the city center and provides accessibility to important town facilities. This modern hotel is in the vicinity of popular city attractions such as Paradise Cinemas, Andaman Sea Sport, Robinson Ocean Plaza.
At Crystal Inn Phuket, the excellent service and superior facilities make for an unforgettable stay. Free Wi-Fi in all rooms, taxi service, 24-hour front desk, luggage storage, Wi-Fi in public areas are just a few of the facilities that set Crystal Inn Phuket apart from other hotels in the city.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Crystal Inn Phuket is your one-stop destination for quality hotel accommodations in Phuket.
December 30, 2017
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
breakfast bad ... small ... If you book the room with breakfast then you will get a glass of water instead a glass of orange juice as indicated on the menu... extra pillows 100 bath ... the mattress awful .... Staff really very good very friendly.
The facade of Crystall Inn Hotel looks wonderful with its prominent pink coloured balcony. The lobby was not big but sufficient for a small group of people to sit and laze around the sofa and the tables and chairs meant for the morning breakfast. The receptionist does not speak English well but they were able to understand what we stay and checked us into the room without hesitation. When we realised that the room was located at the back, we asked for a change. We were immediately given a room facing the road. The room contains the basic necessities except no hair-dryer. However with the price we paid, it was value for money. The room including the bathroom was kept very clean except the washing bowl looked jaded and yellowish. The taps were in good order and we had nice bath with good sprays of water. Breakfast served was mainly American breakfast. But for vegetarians, there were porridge and fried mee-hoon. Not fantastic, but we were satisfied with the breakfast. The location of Crystal Inn Hotel is the main attraction for us. Most of the places we wanted to visit could be reached by walking. Walking to the Bus Terminal for the Airport Bus took around 15 minutes. We went to the wet market within five minutes. Directly opposite the hotel is Anda Massage, a clean and no-hanky panky place to rejuvenate.
Great. Have stayed here for many many time s over the last ten years. Great to rent two room with connecting doors if you have children. Easy walking to discount shopping and street food. Must stop to eat next door. Just walk out of the hotel left to the chicken and pork with rice shop. Really good local food for 50 baht a dish.
Value for money but staff need training”
We arrived late at night, about 10+pm. Upon arrival, nobody was seen at the counter. A guy came out of the "internet room" and told us to wait as the reception guy had gone out. The first guy went back to his internet room and was doing whatever he was doing on the computer. Ignored us totally. I speak some Thai so managed to ask him if we could check in. He asked how many rooms and then said he will text the recption guy to come back. Nothing for nearly half an hour, although we tried to show we were tired and just really wanted to sleep. Told interney guy once again, hey we are hungry and we just need to sleep, too. Maybe we should go eat first (the we thought the better of it as nothing was open around and we had to walk quite far to search for something, a nightmare in the dark ,two of us are girls, and with big bags). We waited almost an hour before the recotion guy came back with a bag of dessert in his hands. I asked him in Thai, where hae you been? we are so hungry and tired". Not an apology or anything. Just looked at me with a smile that said "shut up or i'll be a pain in the B*&& and do this really slow". So I shut up. All in all, they need proper staff that don't disappear. Breakfast the next day was ok. W asked for extra toast and boiled eggs. They gave it to us for just 30 baht (costs nothing almost, despite being grumpy and standing up and bringing it to us form the kitchen like we were wasting his time. Made me wonder if he'd spat in it before bringing it to us.
Lovely Hotel Great Location”
The hotel is in such a great location. It is very close to all the shopping and restaurant areas and about a 50B taxi journey to rassada pier that takes you to Phi Phi Island. The hotel is great for families as it has a lift and very comfortable rooms.
Good location, lots of places to eat on the doorstep, supermarket close by hotel, friendly staff, rooms were basic but clean, good vale for the money. I was only here for 1 night as a stop off before going to Phi Phi the next morning but would use the hotel again.
Nothing Flash but good for the price”
my girlfriend and i stayed here for the night on transit to krabi. don't let the look of the outside of building fool you, once you get inside your concerns will be relieved. the rooms were clean and the staff was very helpful.
Acceptable, but nothing special”
We booked this hotel because our flight landed at Phuket too late to get the boat to Phi Phi. I had asked them to book the boat, but no response so made the booking myself. The hotel is nothing special, just a standard hotel, no great view or very special room. Only booked this as almost everything else was booked for the newyear period.
Location & Value for Money”
This hotel is in Phuket Town, near to all the facilities you need. Good hotel. Will stay again.
Thanks so much for taking the time to comment on our hotel. We will try to improve service quality even further in the future. To make every customer happy when staying here. Thank you for your comments. Hope to see u again and have a nice trip
Perfect place in phuket town to stay”
Clean and not expensive, nice rooms, hotel is very close to Robinson and Expo shopping Mall and Macdonalds. Everything was good.
Thanks so much for taking the time to comment on our hotel. We will try to improve service quality even further in the future. To make every customer happy when staying here. Thank you for your comments. Best Regards.
Crystal Inn phuket- value for money”
It's value for money but don't ask the staff about the tour. They offer high price. And the staff cannot speak English fluently. Water the room is very bad, very very slow .... . They can offer early checking --> one good point
Beautiful room however..”
Beautiful room. Good Wi-Fi Private Motorbike parking available Staff are polite and respectful However. Safe didn't work, had to replace battery. twice. The room "door" was left unlock 3 times and I told front desk twice. Most doors I notice are left unlock. Keep your belongings safe.
Nice location, nearby have a lot convenience shops and fast food restaurant or hawker centre, hot shower is ok but low water pressure, I was staying there about 3 days breakfast don't have much choice but still nice food, wifi is working
It's just ok”
Together with my wife I have stayed at Crystall Inn over the past 10 years. It's not fancy ...it's clean and basic ...and has always represented good value for money. During our most recent stay in October 2014 there was a noticeable drop in standards and it's borderline whether or not it's still good value for money especially at 1200 bhat per night . The positive features of Crystall Inn are cleanliness and location although I would prefer it if it was closer to town rather than a 10 minute walk. Well that's about it for positive features. It's worth mentioning though that the thoroughly miserable staff on the front desk in previous years have been replaced thank god with more pleasant ones. Now for the negatives: 1. whilst the water pressure is good the showers are cold/coolish. I prefer hot showers. 2.The bathrooms are clean but rather grubby and need renovated. 3.There is no safety deposit box in rooms nor are there any deposit facilities at reception. This means that money, travellers cheques and passports have to be carried about all day in a money belt in hot sticky weather. So take a supply of sandwhich bags to avoid sodden passports. I will now think twice about staying here again 4. The breakfast is merely adequate
In Phuket Town, Good for meeting and shopping.”
The location is very good. I booked this hotel because my friend has a wedding ceremony nearby so it's save cost and also good of transportation. Taxi is in front of hotel, Late C/O until 2PM is free, if late till 5PM charge THB300 is reasonable. But one weak thing is the room quite small and the drinking water in the room need to improve.
Comfortable stay in the centre of Phuket ”
The Crystal Inn in centrally located, with easy access to the restaurants, markets and other sites around Phuket. This hotel is in the town, and therefore not suitable for those wanting a beach stay. We used it as a base for a night before getting a ferry onwards to visit the islands. The room is large, clean and comfortable. The staff performance was poor, they were inattentive and rude when we asked for the wifi code. The hotel is fine for an overnight stay, but I wouldn't recommend it for longer.
just a place to put your head”
To use the computers it costs money. Reseption is not nice at all and not helpful. Bathroom had bad smell so i aired the room... you can take taxi to ferry at a price of 60 bhat it is a 3 km drive. Ferry to ko phi phi at peir may cost more it cost me 600 i rhink if you buy it at the terminal will cost 400.
Basic room, basic service, nothing more”
nothing was really impressive about this place. it is a little out-dated and stuffy, but if you are looking for a room in the city of phuket, then this will do. i really can't impart how much this is just a box with a bed and bathroom, because there are really no other distinguishing features about it...
Breakfast was included was really the only plus. ”
Pretty dirty place. Sheets were clean in terms of having been washed but stained. Bathroom was a little dirty and shower was pretty gross. Rooms were loud from street noise and the other rooms and hallway. I was on the top floor and could still here the street loud and clear. Stayed here only to be close to ferry in the morning.
Crystal Inn Phuket