Located in heart of Kandy
Free Wi-Fi in all rooms!
|Value for money||7.8|
|Distance to city center||1.5 km|
|Nearest airport||Sigiriya Airport (GIU)|
|Distance to airport||74.9 km|
"The hotel is very close to the lake."
March 21, 2018
"The room is spacious and clean."
March 21, 2018
"Nice size rooms friendly stay."
December 26, 2016
"Nice walk the length of the lake under huge trees to town."
January 30, 2017
Situated in Kandy Lake Front, Crystal Lake Resort is the perfect place to experience Kandy and its surroundings. Set 1.5 km from the excitement of the city, this 3-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Crystal Lake Resort also offers many facilities to enrich your stay in Kandy. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, ticket service.
Step into one of 4 inviting rooms and escape the stresses of the day with a wide range of amenities such as additional bathroom, clothes rack, complimentary tea, linens, mirror which can be found in some rooms. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as spa, massage. Enjoy unparalleled services and a truly prestigious address at the Crystal Lake Resort.
"Room a good size, clean and bright with nice bathroom."
April 6, 2017
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
A nice quiet stay”
This place is a really nice, quiet place to stay. The owner is very nice and prepared me food. They also upgraded my room for free. It is next to the lake (5min walk) and about 20 mind from train station walking. I would recommend staying here.
Very nice homestay with lovely family”
We stayed 4 nights in Sigiria, to make sure we have a good base to cover all the highlights in our own pace with 2 little kids. We booked the family room, which had room for 5 adults and 1 infant. All beds were equipped with a mosquitonet and there was A/C in the room. At the time of our stay the hotel was not fully booked so the buffet was not available. We were able to eat a-la-cart at the owners outside table. We ate inhouse all 4 evenings and we got some delicious Rice and Curry served. Along with the breakfast in the morning i would rate the food 5/5 stars. The food that we got on the table was never the same, they managed to create a variation each day. The breakfast was a mix of Sri Lankan as well as Western breakfast. The owner has its own Safari jeep and tuk-tuk, both can easily be booked for trips. We went to the national park with the owner and its jeep and saw a lot of wild Elephants, on the way back outside the park we witnessed about 15-20 elephants cross the street.
it gets better ”
friendly people, rooms are clean,baut the Do Not change the bedwear for next guests....horrible....
Perfect little stopover”
Amazing people, great location, very clean and happily recommended.
OK for short stay”
We walked from the train station to the guesthouse. If you have big luggage, best to get a tuk tuk and negotiate a price. It should not be more than 300rp. We paid for a tuk tuk from the guesthouse to the train station the day we leave. We can't really say much about crystal lake since we didn't get to stay there. The triple room we originally booked was not available because there was a leak in the toilet. The lady was kind enough to sort the matter out by putting us in another guesthouse across the street called Green View Bungalow. Although this is not the property that we booked, it was comfortable and had good wifi during our stay. We were put in a double room with a private bathroom. The only downside: no kettle in the room (the one we originally booked was suppose to provide a kettle). It's in a quiet location, we had good sleep and not woken up by any noise. There were monkeys around as well, always remember to keep the doors and windows shut when you go out.
Good location, reasonable price.”
The hotel is very close to the lake. the room is spacious and clean. the host is nice. I really enjoy the stay.
The view from our room was breathtaking, and the room itself spacious and comfy. The bedding however a bit worned or used, and the biggest stains on it were cleverly covered with a blanket. The menager even offered to catch us a bus going back to Hatton, but he missed it and we`d lost next train, but except for this, it was a nice stay. It would be even better if the breakfast was local, not continental, but it`s a question of taste. Overally speaking it`s a place worth a recommendation.
We booked last minute and were looking forward to staying at the hotel. When we arrived, we were asked "what time do you want breakfast?'. I was confused as we had not chosen to include breakfast with our booking. So after asking and being lead to believe that it was included, we settled on a time. As we were checking out, I was presented with a bill for breakfast. It was very frustrating as we were lead to believe it was included and then it was not. The manager/homeowner got very irate and annoyed as we were trying to elaborate that if others members of staff had been clearer, then this would not have been an issue. We gladly paid for breakfast and went on our way. It was really disappointing that we were spoken to in such an aggressive and negative manner. The place was really nice, apart from this issue.
tries to charge for broken door handle”
Room and breakfast fits to the price and is ok. As to the friendliness of the staff: You find the typical Sinhalese friendliness as long as no problem arises. What happened to me: Trying to open the door to our room the handle broke. A woman who hardly understood any English tried to help us and looked the door. She had big difficulties then to open the door for us. The door left open then the rest of the day until we came back from the village ( no dinner or lunch available in this hotel. Next day we were told that we should pay 1500 Rupies for the broken handle. we of course did not. our departure was very pleasant. We can't recommend this place
A peaceful, quiet place just outside the busy centre of Kandi”
If you want a nice, quiet place not far from the centre of Kandidaten, this is the place to be. Friendly, helpf
Very nice, bright and clean room”
Wifi and fan worked well. Room a good size, clean and bright with nice bathroom. Outside seating area on terrace. No lake view but not far from south side of lake, a pleasant walk to town but be careful coming back at night.
Dear Nicola, Thank you for taking the time to write your review of our property, your feedback is very valuable to us. We are truly happy you enjoyed the stay and it is a pleasure to have met you. We look forward to seeing you on your next trip to Kandy! Best regards, Team Crystal Lake
Very close to the lake and the city. beautiful house, great rooms, very clean, relaxing lobby etc. But MOST OF ALL: MARY. This employee gives attention to all tour needs. Always smiling, a good sense of humour and she prepares delicious food. MARY made my stay there, thanks a lot LADY M. JP from Canada.
Dear Jean-Pierre, ThankThank you very much for your review of your recent stay at Crystal Lake. Your feedback is much appreciated. we are really happy you enjoyed the stay and it is a pleasure to have met a wonderful person like you. I did convey your regards to Mary, and she is pleased to hear that you had a great time at Crystal Lake. Once again thank you very much for your feedback and for having stayed with us. We look forward to welcome you back in Kandy. Best regards, Team Crystal Lake, Anjula Amarasinghe
Off the main road, so quiet”
One minute walk to the lake in a great location away from the busyness of town. Nice walk the length of the lake under huge trees to town. It's not a resort, as such, but a small, modern building – more of a home stay. Good value for money.
Dear Trevor, Thank you for taking the time to write your review of our property, your feedback is very valuable to us. We are really happy that you enjoyed your stay at Crystal Lake since customer satisfaction is our top priority. Once again thank you so much for staying with us, we look forward to welcome you back! Best Regards, Team Crystal Lake, Anjula Amarasinghe
Nice location not far from Lake Kandy”
Nice size rooms friendly stay. It's in a good location to walk around the lake to temple of the tooth. The only slight down is unless you get the outside upstairs room. They lock the front door . Early evening . And have to ring bell to get in.
Dear Ben, Thank you for taking the time to write your review of our property, your feedback is very valuable to us. And we’re truly sorry about any inconvenience that you may had to face during your stay, we will always be committed to give the best service possible for all our guests.. Once again we apologize for the inconvenience and thank you for staying with us. We look forward to seeing you on your next trip to Kandy! Best regards, Team Crystal Lake
Asked Extra Money, no Child and extra bed policy.”
I went with my family,myself,wife and 3 kids(girls) age 4,8 and 10 ,I added 2 adults and didn't add 3 children,I booked Triple Room with A/C I tried to modify with your website there is no option to add 3 children after I paid through Credit card,(agoda should take care of this) However I put there in another option,coming with 3 children.I didn't bother because I booked triple room and can manage without asking extra bed since my children below 12 , but when I enter the hotel after 7 hours journey ,resort owner asked me, you have to pay additional money because you are coming with 3 kids.I said didn't need the additional bed and my children are age below 12 according your Child and extra bed policy don't need to pay any addition but he didn't agree,he said that if you are coming with 2 kids it's okay but you are coming with 3 kids.I have no option because I have already paid full amount for the room.So I asked how much I have to pay, he asked me LKR 500.00 I agreed that, On the night around 9 or 10 somebody knock my roome gave the bill to Rs 500.00 asked me to pay the money. I paid the money.He asked me additional 500 but he didn't do any arrangement for extra bed or anything only 2 tea packets 4 sugar packets were there and no milk packets Breakfast It's cost LKR 400 per person but not worth for money, only one omelet,few breads, butter,Jam and watermelon fruit pieces. Bill When I booked the room it says taxes LKR 1000.00 but he didn't give any proper bill for me. Bed and Room. Very good mattress,Children enjoy very much on this.Room also look good. These are my opinions of hotel. Wifi I got up on midnight and forget asked wifi password couldn't get the way to access internet. AC: AC is working good. Staff Morning I called the property owner nomber 2 times he didn't answer so couldn't get the way to order breakfast, finally I found a bell on front, I rang it ,caretaker came ask what you want so I ordered the breakfast and asked t
Un rincón de Paz!”
Un buen lugar para escapar del ruido estando solo a 2 minutos caminando al lago. Rodeada de vegetación en un ambiente calido y familiar. Siempre atentos e informandonos en nuestras inquietudes. Recomendable 100%!!!
guesthouse de qualité moyenne avec bouilloire dans la chambre et un frigo commun ; a 14 euros la nuit a 2 , le rapport qualité/prix est bon !
Chere Manual, Merci beaucoup pour votre revue de votre récent séjour à Crystal Lake. Nous avons hâte de vous voir lors de votre prochain voyage à Kandy ! Cordialement, L'équipe Crystal Lake
Personal klingelt am Sonntag um 9 morgens. ”
Das ist mein zweiter Aufenthalt hier gewesen, da ich beim ersten Mal als Alleinreisende sehr gute Erfahrungen hier gemacht habe. Diesmal habe ich ein Zimmer mit Balkon für 3 Leute gebucht. Im Zimmer waren ein Doppelbett und ein Einzelbett. Leider ist das Doppelbett viel zu klein für zwei erwachsene Menschen! Der Balkon war sehr schmal, dass man hier zu dritt auch kaum sitzen könnte. Toilettenpapier gab es erst auf Anfrage. Ebenfalls war auch keine Seife vorhanden. Der Pluspunkt an dem Raum ist ein separater Eingang, das Hauptgebäude wird nämlich recht früh abgeschlossen, sodass man jedes mal klingeln muss, wenn man ein bisschen später zurück kommt. Darüber waren wir sehr froh, da wir Samstag Abend recht lange unterwegs waren. Leider hat jemand vom Personal am Sonntag morgen gegen 9 aus irgendeinem Grund bei uns geklingelt. Die Klingel ist sehr penetrant und laut. Als wir auf das erste klingeln nicht reagiert haben, da alle noch geschlafen haben, wurde noch ein mal geklingelt! Als einer von uns dann die Tür aufgemacht hat, hieß es: „no, no its okay Madame“. Ich verstehe nicht warum wir geweckt worden sind! Für mich ein NO GO
Sehr schönes, gut eingerichtetes, sauberes Zimmer in ruhiger Lage. ”
Das Zimmer war sehr schön, mehrere Stauraummöglichkeiten. Sehr sauber und gut eingerichtet. Moskitonetz vorhaben. Personal ist sehr nett und kümmert sich um alles. Das Hotel ist etwa 15 min zu Fuß von Kandy Zentrum entfernt und befindet sich in einer ruhigen Lage. Es gibt ein laundry Service. Ebenfalls Massagen werden angeboten, ein Fahrer holt einen ab und bringt dann wieder zum Hotel zurück - sehr gemütlich. Das einzige die Preise der Massagen, die im Hotel aufgelistet sind, stimmen nicht ganz. Hier aufpassen. Ansonsten wunderbar.
Ruim en rustig”
Het hotel ligt op 20 min lopen van de tandtempel, dicht het meer, daar zijn ook de restaurantjes. Het ontbijt is goed en ook de Wifi. Er was een balkon bij de kamer waar we 's middags lekker konden uitrusten. We konden ook thee zetten in de kamer. Alles bij elkaar een fijne plek.