Crystal Lake Resort
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Double Bed with Shared Bathroom Crystal Lake Resort
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8.2
Excellent
/10
(120 reviews)See what guests said
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8.0
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • British Garrison Cemetery640 m
  • World Buddhist Museum730 m
  • Temple of the Tooth (Sri Dalada Maligawa)740 m
  • Kandy Lake780 m
  • Ceylon Tea Museum1.08 km
  • Udawattakelle Sanctuary1.37 km
  • Bahiravokanda Vihara Buddha Statue1.73 km
  • Commonwealth War Cemetery3.99 km
  • Lankathilaka Temple5.23 km
  • Kandy View Point15.88 km
  • Free Wi-Fi

    Crystal Lake Resort

    32/12/1/1,Darmadasa,Weerarathne,Mawatha,Kandy, Kandy Lake Front, Kandy, Sri Lanka, 20000 - See map
    "The view from our room was breathtaking, and the room itself spacious and comfy."
    Olga - March 16, 2018
    Excellent cleanliness
    8.2 rating for cleanliness
    Very good service
    7.7 rating for service
    • Airport transfer

    • Located in heart of Kandy

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    Property ranking|Compared to 2,705 Kandy properties
    See all rankings
    Location score
    8.0/10
    Value for money score
    7.8/10
    Cleanliness score
    8.2/10
    Service score
    7.8/10
    Better than
    97
    %
    of Kandy properties
    Better than
    96
    %
    of Kandy properties
    Better than
    96
    %
    of Kandy properties
    Better than
    94
    %
    of Kandy properties
    Value for money7.8
    Distance to city center1.5 km
    Location rating8.0
    Nearest airportSigiriya Airport (GIU)
    Distance to airport74.9 km

    Rooms available at Crystal Lake Resort

    Triple Room with A/C
    Triple Room with A/C
    ...
    • Room size: 33 m²/355 ft²
    • Balcony/terrace
    • 1 single bed and 1 queen be...
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    Twin Double Fan
    Twin Double Fan
    ...
    • Room size: 27 m²/291 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Double Bed with Shared Bathroom
    Double Bed with Shared Bathroom
    ...
    • Room size: 16 m²/172 ft²
    • Smoking allowed
    • 1 double bed
    Enter dates to see prices
    Deluxe Triple Room with Balcony
    Deluxe Triple Room with Balcony
    ...
    • Room size: 28 m²/301 ft²
    • Balcony/terrace
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Standard Double Room with Shared Bathroom
    Standard Double Room with Shared Bathroom
    ...
    • Room size: 22 m²/237 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Standard Double or Twin Room with Balcony
    Standard Double or Twin Room with Balcony
    ...
    • Room size: 25 m²/269 ft²
    • Balcony/terrace
    • 2 single beds or 1 double b...
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    Double Room with Fan
    Double Room with Fan
    ...
    • Room size: 21 m²/226 ft²
    • Smoking allowed
    • 1 double bed
    Enter dates to see prices
    Standard Double Room
    Standard Double Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Standard Triple Room with Balcony
    Standard Triple Room with Balcony
    ...
    • Balcony/terrace
    • Shower
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Triple Room with Balcony
    Triple Room with Balcony
    ...
    • Balcony/terrace
    • Shower
    • 1 single bed and 1 double b...
    Enter dates to see prices

    What people love about Crystal Lake Resort

    • 10.0
      Exceptional
      Location

      "The hotel is very close to the lake."

      Sih

      |

      March 21, 2018

    • 10.0
      Exceptional
      Spaciousness

      "The room is spacious and clean."

      Sih

      |

      March 21, 2018

    • 6.4
      Good
      Spaciousness

      "Nice size rooms friendly stay."

      Ben

      |

      December 26, 2016

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    More about Crystal Lake Resort

    More about Crystal Lake Resort

    8.4
    Excellent

    "Nice walk the length of the lake under huge trees to town."

    Trevor

    |

    January 30, 2017

    Description

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    Most talked about facilities

    Housekeeping
    4 mentions
    Food & Dining
    1 mention
    Breakfast
    1 mention
    Internet
    1 mention

    What they offer

    8.0
    Very good
    Cleanliness

    "Room a good size, clean and bright with nice bathroom."

    Nicola

    |

    April 6, 2017

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Restaurant
    Cuisine:Asian, International, Local
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Crystal Lake Resort from real guests

    Overall rating
    8.2
    Excellent
    From 120 reviews
    Provided by verified guests of
    Agoda Reviews (47)Booking.com Reviews (73)
    Rating via Agoda7.8
    /
    10
    Cleanliness8.2
    Facilities7.3
    Location8.0
    Service7.7
    Value for money7.8
    High score for Kandy
    Rating
    9+ Exceptional (6)
    8-9 Excellent (3)
    7-8 Very Good (9)
    6-7 Good (3)
    <6 Below Expectation (5)
    Time of the year
    Mar - May (9)
    Jun - Aug (4)
    Sep - Nov (4)
    Dec - Feb (9)
    All guests (47)
    All room types
    All languages
    Showing 26 verified guest comments
    12
    8.8
    Excellent
    Paul from Thailand
    Solo traveler
    Double Room with Shared Bathroom
    Stayed 1 night in April 2019

    A nice quiet stay”

    This place is a really nice, quiet place to stay. The owner is very nice and prepared me food. They also upgraded my room for free. It is next to the lake (5min walk) and about 20 mind from train station walking. I would recommend staying here.

    Reviewed April 23, 2019
    8.0
    Excellent
    Nico from Netherlands
    Family with young children
    Triple Room with Balcony
    Stayed 2 nights in January 2019

    Very nice homestay with lovely family”

    We stayed 4 nights in Sigiria, to make sure we have a good base to cover all the highlights in our own pace with 2 little kids. We booked the family room, which had room for 5 adults and 1 infant. All beds were equipped with a mosquitonet and there was A/C in the room. At the time of our stay the hotel was not fully booked so the buffet was not available. We were able to eat a-la-cart at the owners outside table. We ate inhouse all 4 evenings and we got some delicious Rice and Curry served. Along with the breakfast in the morning i would rate the food 5/5 stars. The food that we got on the table was never the same, they managed to create a variation each day. The breakfast was a mix of Sri Lankan as well as Western breakfast. The owner has its own Safari jeep and tuk-tuk, both can easily be booked for trips. We went to the national park with the owner and its jeep and saw a lot of wild Elephants, on the way back outside the park we witnessed about 15-20 elephants cross the street.

    Reviewed January 28, 2019
    5.2
    Daniela from Germany
    Solo traveler
    Double Room with Fan
    Stayed 1 night in August 2018

    it gets better ”

    friendly people, rooms are clean,baut the Do Not change the bedwear for next guests....horrible....

    Reviewed August 11, 2018
    9.6
    Exceptional
    Heinrich from South Africa
    Couple
    Triple Room with A/C
    Stayed 1 night in July 2018

    Perfect little stopover”

    Amazing people, great location, very clean and happily recommended.

    Reviewed August 02, 2018
    7.6
    Very good
    Tatum from Malaysia
    Couple
    Triple Room with A/C
    Stayed 2 nights in April 2018

    OK for short stay”

    We walked from the train station to the guesthouse. If you have big luggage, best to get a tuk tuk and negotiate a price. It should not be more than 300rp. We paid for a tuk tuk from the guesthouse to the train station the day we leave. We can't really say much about crystal lake since we didn't get to stay there. The triple room we originally booked was not available because there was a leak in the toilet. The lady was kind enough to sort the matter out by putting us in another guesthouse across the street called Green View Bungalow. Although this is not the property that we booked, it was comfortable and had good wifi during our stay. We were put in a double room with a private bathroom. The only downside: no kettle in the room (the one we originally booked was suppose to provide a kettle). It's in a quiet location, we had good sleep and not woken up by any noise. There were monkeys around as well, always remember to keep the doors and windows shut when you go out.

    Reviewed April 20, 2018
    10.0
    Exceptional
    Sih from Taiwan
    Couple
    Double Room with Fan
    Stayed 1 night in March 2018

    Good location, reasonable price.”

    The hotel is very close to the lake. the room is spacious and clean. the host is nice. I really enjoy the stay.

    Reviewed March 21, 2018
    7.2
    Very good
    Olga from Poland
    Couple
    Double Bed with Shared Bathroom
    Stayed 1 night in March 2018

    Very good”

    The view from our room was breathtaking, and the room itself spacious and comfy. The bedding however a bit worned or used, and the biggest stains on it were cleverly covered with a blanket. The menager even offered to catch us a bus going back to Hatton, but he missed it and we`d lost next train, but except for this, it was a nice stay. It would be even better if the breakfast was local, not continental, but it`s a question of taste. Overally speaking it`s a place worth a recommendation.

    Reviewed March 16, 2018
    6.0
    Daniel from Ireland
    Couple
    Double Room with Fan
    Stayed 1 night in October 2017

    Misleading”

    We booked last minute and were looking forward to staying at the hotel. When we arrived, we were asked "what time do you want breakfast?'. I was confused as we had not chosen to include breakfast with our booking. So after asking and being lead to believe that it was included, we settled on a time. As we were checking out, I was presented with a bill for breakfast. It was very frustrating as we were lead to believe it was included and then it was not. The manager/homeowner got very irate and annoyed as we were trying to elaborate that if others members of staff had been clearer, then this would not have been an issue. We gladly paid for breakfast and went on our way. It was really disappointing that we were spoken to in such an aggressive and negative manner. The place was really nice, apart from this issue.

    Reviewed October 23, 2017
    4.8
    Andreas from Germany
    Couple
    Double or Twin Room with Balcony
    Stayed 2 nights in August 2017

    tries to charge for broken door handle”

    Room and breakfast fits to the price and is ok. As to the friendliness of the staff: You find the typical Sinhalese friendliness as long as no problem arises. What happened to me: Trying to open the door to our room the handle broke. A woman who hardly understood any English tried to help us and looked the door. She had big difficulties then to open the door for us. The door left open then the rest of the day until we came back from the village ( no dinner or lunch available in this hotel. Next day we were told that we should pay 1500 Rupies for the broken handle. we of course did not. our departure was very pleasant. We can't recommend this place

    Reviewed August 21, 2017
    7.2
    Very good
    nelline from Netherlands
    Couple
    Double Room with Fan
    Stayed 2 nights in May 2017

    A peaceful, quiet place just outside the busy centre of Kandi”

    If you want a nice, quiet place not far from the centre of Kandidaten, this is the place to be. Friendly, helpf

    Reviewed May 04, 2017
    8.0
    Excellent
    Nicola from United Kingdom
    Couple
    Twin Double Fan
    Stayed 3 nights in March 2017

    Very nice, bright and clean room”

    Wifi and fan worked well. Room a good size, clean and bright with nice bathroom. Outside seating area on terrace. No lake view but not far from south side of lake, a pleasant walk to town but be careful coming back at night.

    Reviewed April 06, 2017

    Dear Nicola, Thank you for taking the time to write your review of our property, your feedback is very valuable to us. We are truly happy you enjoyed the stay and it is a pleasure to have met you. We look forward to seeing you on your next trip to Kandy! Best regards, Team Crystal Lake

    Responded April 21, 2017
    Crystal Lake Resort
    10.0
    Exceptional
    Jean-Pierre from Canada
    Solo traveler
    Double Room with Fan
    Stayed 3 nights in March 2017

    Excellent choice!”

    Very close to the lake and the city. beautiful house, great rooms, very clean, relaxing lobby etc. But MOST OF ALL: MARY. This employee gives attention to all tour needs. Always smiling, a good sense of humour and she prepares delicious food. MARY made my stay there, thanks a lot LADY M. JP from Canada.

    Reviewed March 22, 2017

    Dear Jean-Pierre, ThankThank you very much for your review of your recent stay at Crystal Lake. Your feedback is much appreciated. we are really happy you enjoyed the stay and it is a pleasure to have met a wonderful person like you. I did convey your regards to Mary, and she is pleased to hear that you had a great time at Crystal Lake. Once again thank you very much for your feedback and for having stayed with us. We look forward to welcome you back in Kandy. Best regards, Team Crystal Lake, Anjula Amarasinghe

    Responded April 04, 2017
    Crystal Lake Resort
    8.4
    Excellent
    Trevor from United Kingdom
    Solo traveler
    Double Bed with Shared Bathroom
    Stayed 2 nights in January 2017

    Off the main road, so quiet”

    One minute walk to the lake in a great location away from the busyness of town. Nice walk the length of the lake under huge trees to town. It's not a resort, as such, but a small, modern building – more of a home stay. Good value for money.

    Reviewed January 30, 2017

    Dear Trevor, Thank you for taking the time to write your review of our property, your feedback is very valuable to us. We are really happy that you enjoyed your stay at Crystal Lake since customer satisfaction is our top priority. Once again thank you so much for staying with us, we look forward to welcome you back! Best Regards, Team Crystal Lake, Anjula Amarasinghe

    Responded April 04, 2017
    Crystal Lake Resort
    6.4
    Good
    Ben from United Kingdom
    Solo traveler
    Double Room with Fan
    Stayed 1 night in December 2016

    Nice location not far from Lake Kandy”

    Nice size rooms friendly stay. It's in a good location to walk around the lake to temple of the tooth. The only slight down is unless you get the outside upstairs room. They lock the front door . Early evening . And have to ring bell to get in.

    Reviewed December 26, 2016

    Dear Ben, Thank you for taking the time to write your review of our property, your feedback is very valuable to us. And we’re truly sorry about any inconvenience that you may had to face during your stay, we will always be committed to give the best service possible for all our guests.. Once again we apologize for the inconvenience and thank you for staying with us. We look forward to seeing you on your next trip to Kandy! Best regards, Team Crystal Lake

    Responded April 04, 2017
    Crystal Lake Resort
    6.0
    Nagalingam from Sri Lanka
    Family with young children
    Triple Room with A/C
    Stayed 1 night in September 2016

    Asked Extra Money, no Child and extra bed policy.”

    I went with my family,myself,wife and 3 kids(girls) age 4,8 and 10 ,I added 2 adults and didn't add 3 children,I booked Triple Room with A/C I tried to modify with your website there is no option to add 3 children after I paid through Credit card,(agoda should take care of this) However I put there in another option,coming with 3 children.I didn't bother because I booked triple room and can manage without asking extra bed since my children below 12 , but when I enter the hotel after 7 hours journey ,resort owner asked me, you have to pay additional money because you are coming with 3 kids.I said didn't need the additional bed and my children are age below 12 according your Child and extra bed policy don't need to pay any addition but he didn't agree,he said that if you are coming with 2 kids it's okay but you are coming with 3 kids.I have no option because I have already paid full amount for the room.So I asked how much I have to pay, he asked me LKR 500.00 I agreed that, On the night around 9 or 10 somebody knock my roome gave the bill to Rs 500.00 asked me to pay the money. I paid the money.He asked me additional 500 but he didn't do any arrangement for extra bed or anything only 2 tea packets 4 sugar packets were there and no milk packets Breakfast It's cost LKR 400 per person but not worth for money, only one omelet,few breads, butter,Jam and watermelon fruit pieces. Bill When I booked the room it says taxes LKR 1000.00 but he didn't give any proper bill for me. Bed and Room. Very good mattress,Children enjoy very much on this.Room also look good. These are my opinions of hotel. Wifi I got up on midnight and forget asked wifi password couldn't get the way to access internet. AC: AC is working good. Staff Morning I called the property owner nomber 2 times he didn't answer so couldn't get the way to order breakfast, finally I found a bell on front, I rang it ,caretaker came ask what you want so I ordered the breakfast and asked t

    Reviewed September 04, 2016
    10.0
    Exceptional
    Melody from Spain
    Couple
    Double Bed with Shared Bathroom
    Stayed 1 night in January 2018

    Un rincón de Paz!”

    Un buen lugar para escapar del ruido estando solo a 2 minutos caminando al lago. Rodeada de vegetación en un ambiente calido y familiar. Siempre atentos e informandonos en nuestras inquietudes. Recomendable 100%!!!

    Reviewed January 19, 2018
    6.8
    Good
    Manuel from France
    Couple
    Double Bed with Shared Bathroom
    Stayed 2 nights in March 2017

    1 nuits”

    guesthouse de qualité moyenne avec bouilloire dans la chambre et un frigo commun ; a 14 euros la nuit a 2 , le rapport qualité/prix est bon !

    Reviewed April 20, 2017

    Chere Manual, Merci beaucoup pour votre revue de votre récent séjour à Crystal Lake. Nous avons hâte de vous voir lors de votre prochain voyage à Kandy ! Cordialement, L'équipe Crystal Lake

    Responded April 21, 2017
    Crystal Lake Resort
    7.2
    Very good
    Anna from Germany
    Group
    Triple Room with Balcony
    Stayed 1 night in February 2018

    Personal klingelt am Sonntag um 9 morgens. ”

    Das ist mein zweiter Aufenthalt hier gewesen, da ich beim ersten Mal als Alleinreisende sehr gute Erfahrungen hier gemacht habe. Diesmal habe ich ein Zimmer mit Balkon für 3 Leute gebucht. Im Zimmer waren ein Doppelbett und ein Einzelbett. Leider ist das Doppelbett viel zu klein für zwei erwachsene Menschen! Der Balkon war sehr schmal, dass man hier zu dritt auch kaum sitzen könnte. Toilettenpapier gab es erst auf Anfrage. Ebenfalls war auch keine Seife vorhanden. Der Pluspunkt an dem Raum ist ein separater Eingang, das Hauptgebäude wird nämlich recht früh abgeschlossen, sodass man jedes mal klingeln muss, wenn man ein bisschen später zurück kommt. Darüber waren wir sehr froh, da wir Samstag Abend recht lange unterwegs waren. Leider hat jemand vom Personal am Sonntag morgen gegen 9 aus irgendeinem Grund bei uns geklingelt. Die Klingel ist sehr penetrant und laut. Als wir auf das erste klingeln nicht reagiert haben, da alle noch geschlafen haben, wurde noch ein mal geklingelt! Als einer von uns dann die Tür aufgemacht hat, hieß es: „no, no its okay Madame“. Ich verstehe nicht warum wir geweckt worden sind! Für mich ein NO GO

    Reviewed February 25, 2018
    10.0
    Exceptional
    Anna from Germany
    Solo traveler
    Double Room with Fan
    Stayed 1 night in February 2018

    Sehr schönes, gut eingerichtetes, sauberes Zimmer in ruhiger Lage. ”

    Das Zimmer war sehr schön, mehrere Stauraummöglichkeiten. Sehr sauber und gut eingerichtet. Moskitonetz vorhaben. Personal ist sehr nett und kümmert sich um alles. Das Hotel ist etwa 15 min zu Fuß von Kandy Zentrum entfernt und befindet sich in einer ruhigen Lage. Es gibt ein laundry Service. Ebenfalls Massagen werden angeboten, ein Fahrer holt einen ab und bringt dann wieder zum Hotel zurück - sehr gemütlich. Das einzige die Preise der Massagen, die im Hotel aufgelistet sind, stimmen nicht ganz. Hier aufpassen. Ansonsten wunderbar.

    Reviewed February 24, 2018
    8.0
    Excellent
    Erik from Netherlands
    Couple
    Triple Room with Balcony
    Stayed 4 nights in December 2017

    Ruim en rustig”

    Het hotel ligt op 20 min lopen van de tandtempel, dicht het meer, daar zijn ook de restaurantjes. Het ontbijt is goed en ook de Wifi. Er was een balkon bij de kamer waar we 's middags lekker konden uitrusten. We konden ook thee zetten in de kamer. Alles bij elkaar een fijne plek.

    Reviewed January 01, 2018
    12
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    Crystal Lake Resort
    |Very good 7.8
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    • Excellent location
    • British Garrison Cemetery
    • Kandy Railway Station is within 1.4 km