Clean but i dislike the swimming pool”

The hotel is very clean. Location perfect, kind staff, but i dont like the swimming pool. The location of the pool is too open. Its near the dining area. So i feel really uncomfortable when im swimming. Feel to crowded and make me shy. But i like all the staff, i like the room.

Above average”

Pros- Mountain-view balcony, staff generally quite helpful, esp the wait staff and parking attendants. Cons- This hotel needs a much needed upgrading. The room is quite shabby - the ceramic floor has stains, the white bed linen is very worn and no longer white, the furniture and fittings are in a sorry state, the bathroom has a funky smell (esp after flushing). Buffet breakfast has quite good spread but food quality only average.

Great stay in Jogja!”

Quite cheap for this 4-stars hotel...the room is beyond my satisfaction.Each room has own balcony..easy to hang wet clothes. Staff on duty on night of 29th April was friendly. He reserved us connecting room as requested in our booking. Great job and big thanks!!

Worth it! ”

I have book a room from Agoda website. When I arrived, the staff told me that the room I have booked already full. But the wonderful part is that they upgrade my room to Business Suite for free. The environment of the hotel also modern and very beautiful. For foods, they have provided variety of food especially traditional food in that country so it help me a lot where i can try all the food without have to finding it elsewhere.

Crystal lotus hotel staff were exceptional”

I will be staying at this hotel again, all the staff went out of their way to make our stay as comfortable as possible. At breakfast, the guy who made the omelettes asked me once how I liked my omelette and then everyday one was prepared and given to me at the breakfast table. The room was clean and comfortable. All the staff were great. If I was to suggest one thing, it would be to still have alcohol available to non Muslims during Ramadan. But beer was easy enough to find and I just stored in the fridge in our room, probably worked out cheaper that way anyway. Also just down the road from a major shopping complex

excellent room, cheap price”

excellent luxury hotel with good swimming pool. the building is completely new and luxurious, friendly staff, and parking lots available in front of the hotel and also in basement. unfortunately, the hotel is little bit far from jogja city center and no transjogja bus stop near the hotel, you should take taxi then.

Good room but a little small. ”

The only aggrevation was that there were no pool hours (that were enforced) and we were awoken at 6am on Sunday morning by the sound of excited, screaming and yelling children in the pool area. A bit annoying.

Hotel still under construction”

The hotel is still new and there is still many work to do. The rooms are not yet 100% finished. The pool is really nice and deeph enough. But the jacuzzi is still under construction. The breakfast has a big choice of western and indonesian food, but the taste could be better.

Very good”

Room was too small for 4 stars hotel. There is no place for put your luggage. The staffs were too slow to respond the customer request

Stunning and Great place to stay”

The check in process was awesome. The room was okay and there’s a balcony, to me it’s a value added. It’s pretty close to the train station and several shopping malls. I enjoyed the live music as well during my stay. Will stay again.

Good location, clean but rather small room. AC was not cool enough. Need some improvement. ”

I asked the staff to fix the air conditioner-they tried-but still not cool enough.

Good location”

All non smoking room, with balcony

Not worth it for the money value I paid.”

The room is too small not like the picture. It is expensive for the room rate i paid with that kind of facilities. The cleanliness is poor. They don’t change the bathroom mat, many dirt spots on the bathroom wall, there were ants in the room.

Descent Hotel in affordable price”

Although the location is not their strongest suits, the facilities are descents. But, being placed on the first floor was quite inconvenient as the musIc from the lobby was just too loud and quite disturbing for a family with children.

Acceptable”

No soap in second room we were put in. Had booked and paid fpr third bed but not ready. It was a foldup, not really suitable for an adult and room very cramped. Tiny desk area was impossible to work laptop on, mine was a square format 15".

it's a go green hotel... luv it”

i love the ambiance of the hotel... its totally go green... less use on lamp, the staff are friendly, the pool is so simple, maybe u can upgrade it to a better pool, to make it look more attractive. i stay there for 4 nights, and the breakfast quite variatif, and the location it's quite near from everywhere... over all it's a nice hotel and i luv to visit there again someday, ....

good location but noisy ”

well, i have to wait for around 1 hours just to check in hotel, because the staffs said that the room was not ready yet (it was already 3 p.m when i arrived in this hotel).the staffs were not helpful at all. at night, i could not sleep at all, because it was so noisy.

Happy stay at Crystal Lotus”

Overall, this hotel is a nice place to stay when you're in Yogyakarta. The staff are friendly and helpful. Check-in process was very fast and less than 2 minutes we got the rooms. However, the room is not too big, but it is okay if without children. Foods are nice and they also serve 'nasi gudeg', the local delicacies every morning and jamu drink. Free shuttle every morning to Malioboro Street at 11am also provided. Surely will come again.

Luxury Hotel but value for money”

New hotel with luxurious room, friendly staff and value for money. Overall excellent, however, i was got some trouble with closet, after complaint twice they fixed it. The swiming poll is located right next the restaurant, if you swimming, so that you became the center of attention from restaurant.

Allowed early check in”

It was very pleasant stay in Crystal lotus hotel , the facilities are complete, room a little bit small but clean enough, offering various kinds of javanese cuisine but no continental/western food. There was no menu, so we can't order food by room service. But i also get special service , free sliced mangoes