Very good 8.0
Based on 13 reviews

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About Crystal Palace Boutique Hotel


An elegant property that blends antique style with modern flair, the Crystal Palace Boutique Hotel is a landmark hotel in an ideal location. Everything is close by. There are tourist attractions within easy reach as well as the bulk of the city’s business districts. A decent spread of food is served for breakfast every day, while for other meals, the restaurant has a diverse menu of international fare. Internet access is available for all guests, and it’s also possible to rent a computer while staying at the hotel. Please enter your preferred dates of stay and submit our online booking form to make a reservation at Crystal Palace Boutique Hotel.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Rental car
  • Shuttle service

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage(s)
  • Sauna
  • Steamroom
  • Tours

Dining, drinking, and snacking

  • Bar
  • Mini bar
  • Restaurant(s)
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area


  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Bulgarian
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 20 EUR
Breakfast Charge (when not included in room rate): 12 EUR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 km
Distance to Airport: 5.0 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 6
Number of Restaurants: 1
Number of Rooms : 63
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 2004
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Verified traveler reviews

Filter by traveler type
Very good

based on 13 reviews
  • Cleanliness 8.2
  • Location 8.6
  • Room comfort and quality 7.7
  • Service 8.0
  • Value for money 8.0
  • Food and dining 7.5
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Antoanet from United States
Business traveler
Standard Room
Stayed 1 night in August 2014
Very friendly and very helpful
Excellent location
Reviewed September 04, 2014

Veronica from Malaysia
Business traveler
Standard Room
Stayed 1 night in October 2013
value for money and comfortable stay
variety of food, central located and comfortable bed
Had a good stay with comfortable room. Variety of food and centrally located.
Reviewed December 04, 2013

Susan from United States
Standard Room
Stayed 2 nights in August 2013
Great location makes this a winner!
Great central location, free underground parking and spacious, inviting rooms
Overall, our experience at the hotel was good. The rooms are clean and comfortable, the bath was well-appointed and the general feeling was of relaxed elegance. The staff were friendly and helpful and were extremely professional when registering and checking out. Our biggest problems were technical: as noted in many other reviews, the wifi was very poor (non-functional one day, which ordinarily isn't a problem but becomes a real nuisance when trying to reconfirm a flight!) but even more frustrating were the door keys. My husband and I each made several trips down to registration to get working keys - we were eventually given master keys, with the explanation that the machine which codes the keys was broken. Hopefully management will attend to these things as a hotel as nice as this (rated with 4 stars) should be able to provide reliable wifi to guests (and working keys would be nice, too!!) I definitely will go back to this hotel with great pleasure once I see the reviews improve a bit. It is in a fabulous location in the heart of Sofia, and anyone who stays there will be able to get a real feel for this great, yet undiscovered city.
Reviewed August 12, 2013

SOUMEN from India
Business traveler
Standard Room
Stayed 2 nights in April 2013
Nice hotel for business travellers
pefect for trip my trip
Reviewed April 15, 2013

SOUMEN from India
Business traveler
Standard Room
Stayed 2 nights in April 2013
Very Good hotel with perfect location
Very nice hotel
Reviewed April 15, 2013

LUIS from Spain
Solo traveler
Stayed 1 night in August 2009
buena situación y personal amable
situación (muy céntrico), limpio y con un personal agradable
el precio, aun buneo, podría ser más competitivo
Hotel muy bien situado en el centro de Sofia, en frente del jardín de los Doctores y a cinco minutos de Alexander Nevski, limpio y espacioso, con habitaciones bien equipadas y con un desayuno buffet generoso. El personal del hotel es muy amable y dispuesto a ofrecer orientación e indicaciones cuando es necesario. El precio es aceptable y por tanto, un hotel recomendable.
Reviewed September 09, 2009

Robert from Canada
Standard Room
Stayed 2 nights in March 2015
Service propreté qualité prix
Parfait et pas de surprise
Reviewed March 17, 2015

Christian from Germany
Business traveler
Stayed 2 nights in March 2010
1 A Hotel mitten in Sofia
- Perfekte Lage, ruhig aber sehr zentral - Angenehme Zimmer mit Balkon - Super Frühstück - Freundliches Personal
- Wenn man auf modern steht ist man falsch, eher etwas plüschig, aber sehr schön
Für mich eines der besten Hotels in Sofia. Wenn man einen guten Preis erwischt unbedingt buchen!
Reviewed March 18, 2010

Alessandro from Italy
Business traveler
Standard Room
Stayed 2 nights in November 2013
buon hotel
posizione , camere , personale
Reviewed August 28, 2014

Alessandro from Italy
Business traveler
Standard Room
Stayed 2 nights in April 2013
piacevole soggiorno d'affari
posizione centrale , zona tranquilla ,personale gentile
Siamo stati pochissimo tempo in hotel , giusto per dormire . Per quello che abbiamo potuto vedere un 4 stelle vero , con tutto quello che ne consegue . La zona è quella dell'università ma anche di notte è molto tranquillo
Reviewed April 20, 2013


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