"Good service and good place."
September 17, 2017
690 meters to the beach
Free Wi-Fi in all rooms!
|Value for money||7.5|
|Distance to city center||0.5 km|
|Nearest airport||U-Tapao International Airport (UTP)|
|Distance to airport||33.7 km|
"the hotel location and the facilities were excellent."
December 11, 2016
Crystal Palace Hotel Pattaya
Bang La Mung
"Great rooms and very good quiet pool"
December 16, 2016
Crystal Palace Hotel Pattaya, located in Naklua, Pattaya, is a popular choice for travelers. The city center is merely 0.5 km away and the airport can be reached within 120 minutes. This modern hotel is in the vicinity of popular city attractions such as Wat Pho Sumpun, Lanpho Nakluea Market, Healthland Spa and Massage.
Take advantage of a wealth of unrivaled services and amenities at this Pattaya hotel. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, gift/souvenir shop, 24-hour security, daily housekeeping, postal service.
Step into one of 390 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, air conditioning, desk, mini bar, balcony/terrace which can be found in some rooms. The hotel offers fantastic facilities, including sauna, outdoor pool, massage, pool (kids), billiards, to help you unwind after an action-packed day in the city. Superb facilities and an excellent location make the Crystal Palace Hotel Pattaya the perfect base from which to enjoy your stay in Pattaya.
"Value for money and good facilities"
July 17, 2017
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-10 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Great value for money”
We stayed the second time at the hotel. The hotel is 3*+ I would say. The rooms (we got a free upgrade to a Deluxe room) are well equipped. Bath tube and separate walk-in shower. The first hotel in Thailand we stayed with more than sufficient water pressure. Many Chinese tourist groups are stayed at the hotel. But when you go for breakfast after 9 am they left and you can enjoy breakfast in a silent athmosphere. We will stay at the Crystal Palace hotel again.
Have Low Budget - Go for It”
Only Chinese Tour focused hotel , Pathetic Breakfast , No facilities . Only the room was OK for price you have paid for . Staff not able to communicate in English . Not Recommended provided you need only room for low price.
relax, comfort & convenient ”
i will stay here every time me and my partner travel to pattaya. during this visit i can see many have develop except for the food and bath tub in room. bath tub the stopper never work, can replace the stopper? as for the food, during my first day of breakfast. i saw 1 of the co chef refilling food, by using their bare hand without glove or using any spoon/fork. i can see there's a lot of un-educated guest from different country but still as a hotel/resort they still have to maintain their standard. hope to see more improvement in my next visit.
Room was upgraded to Suite. Spacious room with jaccuzi but staff didnt attend to my request due to jaccuzi tub cant use, me and my partner are not happy. Hope they will clean and maintain the rooms though no customer coz in the bathroom have water stains and some facilities are not replenish in the room.
Stayed in a deluxe room in one of the two new blocks behind the old building [which is being renovated so construction noise from 9am until early evening] Excellent new large rooms with balcony,wifi, mini bar, a/c and large bathroom with separate bath/shower. Location is good, 50m back from Naklua Rd so quiet [ apart from construction noise] but easy to get a taxi into main areas for 10 baht. Breakfast ok but mainly catering for the Korean guests who seem to be the majority, staff helpful and good room service. Swimming pool is between the two new buildings so shaded but there is a rooftop pool on the old building [well it was still there in July] which is good if you want to be in the sun with a view. Recommended for the rooms if you can cope with some construction noise.
Brand New Hotel, Easy Access”
hotel is in lk group ,one of the biggest hotel chain in pattaya. service standard is good. the quality of furniture equal 4 stars hotel. the location is easy to access no matter by car or public transport, even it is in small road but just walking distance from main road. swimming pool is the selling point of this hotel ,very nice and clean good for kids
Great location & affordable room rate”
air condition is not cold, though i've on it to 18. please provide 1 or 2 computers for hotel tenants to use for internet, coz not all applications we can use thru our phone especially when it's night or midnight all internet cafe are closed.
nice clean hotel”
Booked in early afternoon and had to wait a short time for the room but this was to be expected. Romm on top floor very nice. Window glass was cracked but no doubt on the repair-to-do list. Air conditioning works well and room was very clean. I would have preferred to have the shower water temperature a bit hotter because it was only luke warm. On a cool night this was a problem for my wife. maybe they could look at making it hotter.There was a 1000baht deposit for the room at check-in even though I had already paid in advance. Other places keep c/card records for this purpose and I would have preferred that.
Excellent hotel with very nice large rooms ”
I stayed at the Crystal Palace Hotel for 5 nights. Booked the deluxe room which is located in the new wing at the back of the hotel buildings. Nice pool. Great rooms with very nice bathrooms and bath. If you don't mind staying in Nakula away from the hustle and bustle of central Pattaya then this hotel has all the features of a far more expensive hotel.
Raucherecke mit sitzplätzen einrichten
Lack of bath kit ”
They put lots of empty boxes of bath cab, cotton bud and tootbrush, only empty boxes. I have try to ask why there is nothing in the box. They said it is as common then do nothing for my request. If you plan to stay in this hotel you should bring your stuff.
ok but has potential”
good hotel in general, just dissappointed that we booked a room thinking it would be in the new building. staff also very loud early morning cleaning rooms. the staff phone rang constantly from as early as 7am.
Everything was great but the staff ware very much useless ”
Checking was very smooth but have to wait for receptionist. After checking no help from anyone at all. But the hotel location and the facilities were excellent. Breakfast also good and many choices I would definitely recommend to anyone because this was my fourth stay in this hotel
Second time stayed here at the Crystal ”
Like I said this was my second stay there and actually better again as this time I was in the newer rear block by the pool, lovely room and large Bed, the cleaners cleaned room everyday, new towels , sheets etc . Would come again as close to everywhere by the cheap local open cabs, as they will take you all the way down to Walking street for 10 baht. Nice local food close by, especially recommend Lans Restaurant where she cooks both Euro and Traditional spicy thai ,plus has good beer and spirits selections , and only 150 mtrs to the right as you leave the Crystal Palace , on the opposite side .
Perfect location away from the busy areas ”
I thoroughly enjoyed my time there, I did have to get them to come and clean the bathroom a bit better as soap scum on shower glass and basin, however after that no problems , clean towels daily and beds made. Good secure in room safe, and Hotel away from the noisy end of town but accessible easily by jumping on a Ute type taxi as many travel past and you can get to downtown Pattaya and the Beach for only 10 Bt , anywhere you want to go for 10 Bt
There are better places”
We were not happy with the cleanliness of our initial room. We did stay the first night but asked to be moved for the following two. It took some doing but they were eventually able to move us. The new room was in the newer section of the complex but was still nothing special. There are places with similar prices in the area that are better.
Noise come with many tours”
Room quite new and clean but can't sleep because of very noise from people step pass the door. Breakfast time for family should start after 8:30am due to many people from tour groups and hotel support is not good.
one of pattayas finest”
the crystal palace hotel is without doubt one of pattayas finest hotels.its renevation and standard of rooms match and better most of the so called higher quality hotels in pattaya,on price, standard of food and service.the new resort is beautiful with all amenities and friendly staff.i have no hesitation to recommend this hotel to anyone wishing to holiday in thailand
Good location, good breakfast”
The hotel was very clean and have a good pool that my children's loved and the breakfast was very good especially the salad. The location was very good and very easy to reach by seng teow. Near to 7/11. Room was clean and comfy and we got a basket of "welcome fruit"..how nice. There will be next visit to this hotel.
I have been staying in this hotel for few times, notice they have the new resort. Dont know where to book, but suprisingly I got to stay in this lovely new resort during my valentine day stay! Love it! Appreciate it! But they need to improve in the morning breakfast buffet menu... its the same since my first stay last year until now.