Amara Sanctuary Resort Sentosa
Amara Sanctuary Resort Sentosa
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Pokoj Deluxe - lůžko Amara Sanctuary Resort Sentosa
Pokoj Deluxe - lůžko
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Vstupní hala Amara Sanctuary Resort Sentosa
Vstupní hala
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Interiér Amara Sanctuary Resort Sentosa
Interiér
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Interiér Amara Sanctuary Resort Sentosa
Interiér
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ZOBRAZIT NA MAPĚ Amara Sanctuary Resort Sentosa
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Velmi dobré
Poloha
7,8
Zobrazit všech 65 fotografií Amara Sanctuary Resort Sentosa
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Amara Sanctuary Resort Sentosa

Velmi dobrá poloha
Co je odsud blízko
Máte dotaz pro Amara Sanctuary Resort Sentosa?
Velmi dobré
Na základě 4756 hodnoceníCo si myslí hosté
7,6
82 % hodnotících by zařízení doporučilo.
Poměr cena/kvalita7,2
Vzdálenost od centra5 KM
Hodnocení umístění7,8
Nejbližší letištěMezinár. letiště Changi (SIN) - Singapur
Vzdálenost od letiště22,0 km
Vlastní restauraceAno
  • Letištní přeprava

  • vzdálenost od pláže 240 m

  • směnárna

  • Wi-Fi zdarma ve všech pokojích

Nabídka pokojů
7,9
Velmi dobré
Pohodlí a kvalita pokoje
O toto ubytování je velký zájem!Za posledních 48 hodin rezervováno 30krát | Na tuto nabídku se právě díváte spolu s dalšími 7 cestovateli.
Vila s 1 ložnicí a vlastním bazénem (1-Bedroom Villa Private Pool)
Vila s 1 ložnicí a vlastním bazénem (1-Bedroom Villa Private Pool)
...
  • Výhled: Bazén
  • 201 m²/2164 ft²
  • 1 dvoulůžko velikosti „King...
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Suite pro páry, přímý vstup k bazénu (Couple Suite with Direct Pool Access)
Suite pro páry, přímý vstup k bazénu (Couple Suite with Direct Pool Access)
...
  • Výhled: Bazén
  • 58 m²/624 ft²
  • 1 dvoulůžko velikosti „King...
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Studio s verandou (Verandah Studio)
Studio s verandou (Verandah Studio)
...
  • Výhled: Zahrada
  • 61 m²/657 ft²
  • 1 dvoulůžko velikosti „King...
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Apartmá s vířivkou Jacuzzi umístěné směrem do vnitrobloku (Courtyard Suite with Private Jacuzzi)
Apartmá s vířivkou Jacuzzi umístěné směrem do vnitrobloku (Courtyard Suite with Private Jacuzzi)
...
  • Výhled: Zahrada
  • 96 m²/1033 ft²
  • 1 dvoulůžko velikosti „King...
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Rodinné suite s obývacím pokojem (Family Suite with Living Room)
Rodinné suite s obývacím pokojem (Family Suite with Living Room)
...
  • Výhled: Příroda
  • 80 m²/861 ft²
  • 1 dvoulůžko velikosti „King...
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Apartmá s verandou (Verandah Suite)
Apartmá s verandou (Verandah Suite)
...
  • Výhled: Zahrada
  • 72.5 m²/780 ft²
  • 1 dvoulůžko velikosti „King...
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Rodinné apartmá Junior pro 2 dospělé a 1 dítě – balíček „Better Together“ (Family Junior Suite for 2 Adults and 1 Child - Better Together Package)
Rodinné apartmá Junior pro 2 dospělé a 1 dítě – balíček „Better Together“ (Family Junior Suite for 2 Adults and 1 Child - Better Together Package)
...
  • Výhled: Příroda
  • 80 m²/861 ft²
  • 1 dvoulůžko velikosti „King...
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Pokoj Deluxe (Deluxe Room)
Pokoj Deluxe (Deluxe Room)
...
  • Výhled: Zahrada
  • 37 m²/398 ft²
  • 2 jednolůžka nebo 1 dvoulůž...
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Dvoupatrový rodinný dům (2-Storey Family Mansion)
Dvoupatrový rodinný dům (2-Storey Family Mansion)
...
  • Výhled: Příroda
  • 280 m²/3014 ft²
  • 1 dvoulůžko velikosti „Quee...
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Vila se 2 ložnicemi a vlastním bazénem (2-Bedroom Villa with Private Pool)
Vila se 2 ložnicemi a vlastním bazénem (2-Bedroom Villa with Private Pool)
...
  • Výhled: Příroda
  • 230 m²/2476 ft²
  • 1 dvoulůžko velikosti „King...
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Amara Sanctuary Resort Sentosa – více informací

Amara Sanctuary Resort Sentosa – více informací

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Užitečný přehled

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Ověřená hodnocení cestovatelů

Hodnocení Agoda (4756)Hodnocení Booking.com (1527)
Čistota7,8
Vybavení7,7
Poloha7,8
Pohodlí a kvalita pokoje7,9
Služby7,8
Poměr cena/kvalita7,2
Podle ověřených zákazníků Agoda
Filtrování hodnocení
Jazyk
English
简体中文
日本語
繁體中文 (香港)
více
Typ pokoje
Pokoj Deluxe
Studio s verandou
Apartmá s vířivkou Jacuzzi umístěné směrem do vnitrobloku
Apartmá s verandou
více
Zobrazeno 3951 ověřených hodnocení
12345
6,0
charlene – Singapur
Rodina s malými dětmi
Vila s 1 ložnicí a vlastním bazénem
1 noc, květen 2018
Villa”
For the price paid for this villa, I feel it was not worth it. The pool had so much of dead leaves and dirt, it didnt feel sanitary to even go into the water. The layout of the villa was also very odd. The room was on one end, and living room on the other side. Maybe some would consider it but I feel it was not worth the money at all.
Hodnoceno 18 září 2018
7,6
Velmi dobré
GEUNWOO – Singapur
Rodina s malými dětmi
Pokoj Deluxe
1 noc, leden 2018
Reasonable Price”
Pool water temperature is a little cold. I feel both of nature and comforts at the same time.
Hodnoceno 18 září 2018
5,6
ENG – Singapur
Skupina
Rodinné suite s obývacím pokojem
1 noc, červenec 2018
Poor Services and Facilities(Aircon) was not maintained”
Hi, Firstly it started off with the aircon malfunctioning. Then they transfer us to a lower grade room due to overwhelming guest. Compliment us with a Wine and Breakfast, but the Wine was not delivered until we have to call to verify. There is more room to improve for the service quality that they are providing with the price that we are paying.
Hodnoceno 17 září 2018
9,6
Vynikající
Xiu – Singapur
Pár
Suite pro páry, přímý vstup k bazénu
1 noc, září 2018
Perfect Getaway from the Hustle & Bustle”
Booked a couple suite with direct pool access and it's really pretty! the infinity pool faces the forest and is shared by maybe 7 - 8 rooms? Hence it is not crowded at all. there is also a jacuzzi for us to use. Room is spacious and hotel prepared the room with rose petals and surprised us with a cake for our anniversary! Thank you! :)
Hodnoceno 16 září 2018
6,4
Dobré
Jiehan – Singapur
Pár
Pokoj Deluxe
Nocí: 2, září 2018
Luxury stay bogged by tiny imperfections”
Overall, hotel location and design gave it a pretty posh and elegant look. Overall things were okay except for some of the minor things that happened: - Air-condition was down on first day, apparently there was a power trip which was fixed when the technicians were called in - Air-condition on second night was also not cold, hovered around 25deg even though we set the temperature to the lowest temp available at 10 deg, best to have it serviced regularly - walls were quite thin, we could hear our neightbours quite clearly, as well as guest who were walking outside our room - smart tv setup was laggy, there were times when reception was lost and the tv just remained blank - bathtub taps were loose but technicians helped to fix them - housekeeping took away all our half used toiletries but did not replace them, had to call and request. also, face and hand towels were not replaced Quite a pity because I wasn’t really expecting such teeny weeny issues from a luxury hotel.
Hodnoceno 12 září 2018
5,6
Mui – Singapur
Rodina s malými dětmi
Pokoj Deluxe
1 noc, září 2018
Tucked away hotel with private juzuzzi ”
I like the quiet place with serene surroundings and I could say it was best for couple to spend their honeymoon.. Not so child friendly hotel with far away facilities and beach. Swimming pool is not very impressive except for small sky pool which can see the sea.
Hodnoceno 07 září 2018
Dear Mui, Thank you for your feedback. I would like to share that the beach is just a 5 minutes walk from the resort. I am not sure if you've managed to go the right direction. The resort is located just behind the beach. If you have troubles navigating, please do speak to our front desk associates who will be able to point you the right way! We hope to see you again perhaps for another staycation or a meal. Yours sincerely, Janice Tan Marketing Communications Manager
Odpověď z 13 září 2018
Amara Sanctuary Resort Sentosa
7,6
Velmi dobré
Wei – Singapur
Skupina
Pokoj Deluxe
Nocí: 2, srpen 2018
Great hotel for the price. But customer service can be better improved”
Pros: Good price Good location and ambiance Decent size rooms Cons: Customer Service was quite disappointing 1) When we are unloading luggage from vehicle, the only available concierge was standing inside the hotel lobby, with no intention of assisting us. We had to approach him to request for the baggage trolley, and for some reason he looked surprise with the request. 2) Prior to checking in, as I have pre-paid for 3 rooms and 1 additional bed, I emailed the hotel 2 times to request for specific bed arrangements and the location of the addition bed, 1st time right after booking, 2nd time 3 days before checking in, and a call to their receptionist in the morning of the check in day. Yet, during the check in, the arrangement wasn't done. Had to wait till 5.30pm to get all my 3 rooms ready. Obvious signs of wear and tear 1) Ants were present in multiple location in the room 2) Light wasn't working 3) The shower smells musty 4) Mini Fridge plastic surfaces are turning yellowish
Hodnoceno 06 září 2018
Dear Wei, Thank you for your feedback. From our investigation, our concierge personnel was assisting with the storage of baggage for another guest at the point of your arrival. As soon as he completed the task, he went over to assist you immediately. We seek your understanding that all guests are all served on a first-come, first-served basis. Your request on the twin bedded configuration was subject to availability and there were no prior confirmation. Nonetheless, we tried our best to accommodate your requests by arranging for an additional bed to be added. As it was further requested that you would like all 3 rooms to be on the same floor on check-in, the team had to reassign the rooms and faced some challenges in turning over on time. We sincerely apologise for the wait. Your feedback on maintenance has been shared with the team and you may be delighted to know that most of the issues has been resolved. Yours sincerely, Janice Tan Marketing Communications Man
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Amara Sanctuary Resort Sentosa
3,6
Choo – Singapur
Pár
Pokoj Deluxe
1 noc, prosinec 2017
Upset with service ”
I remember the trip was so so, some problems but was handled properly and I slept well so was not worth my time giving a bad review. It would have passed as a five star hotel until recently. I tried to get the brand and model of the bed of the hotel because it was comfortable. I was ignored initially then provided with the brand only then ignored again. I thought it was not so tough to provide that information. I could have booked another stay but it was simply not value for money.
Hodnoceno 05 září 2018
Dear Choo, Thank you for choosing Amara Sanctuary Resort Sentosa and for taking the time to share your experience with us. I believe your request must have been overlooked by the team. It would not be an issue for us to share the brand and the model of our beds with you. We hope this minor incident has not changed your otherwise positive impression of our resort and we hope to see you again soon. Yours sincerely, Janice Tan Marketing Communications Manager
Odpověď z 13 září 2018
Amara Sanctuary Resort Sentosa
6,8
Dobré
GOH – Singapur
Pár
Pokoj Deluxe
1 noc, březen 2018
Nice and Quiet Place”
The hotel is located a bit off the main attraction of Sentosa, but the place itself is peaceful and quiet. Nice place to relax without being disturbed.
Hodnoceno 03 září 2018
Dear GOH, Thank you so much for your kind compliments. We hope to see you back again soon, perhaps for another staycation or meal. Yours sincerely, Janice Tan Marketing Communications Manager
Odpověď z 06 září 2018
Amara Sanctuary Resort Sentosa
7,2
Velmi dobré
Dorothy – Singapur
Rodina s malými dětmi
Pokoj Deluxe
1 noc, září 2018
Nice location. Clean hotel.”
Overall the stay was comfortable and the hotel was clean and tidy. However, some of the facilities in the room needs abit of upgrading. The roads outside the hotel is not stroller friendly at all - if you intend to get to universal studios or resorts world. We had a hard time carrying the pram up and down the curb and down the stair at one point. The hotel is the next best deal to stay other than universal studios/ Resorts World, as it’s relatively close by. Would appreciate a different menu for in room dining and the restaurant, if possible. Overall, we had a great stay watching the peacocks and using the pool, but tiring as we spent the whole afternoon carrying the pram rather than pushing it. For the price we paid for staying in sentosa, we will definitely consider staying here again.
Hodnoceno 03 září 2018
Dear Dorothy, Thank you for choosing Amara Sanctuary Resort Sentosa and taking the time to share your review with us. There are lifts on the resort grounds and complimentary shuttle bus services just outside the resort that will take you to Resorts World Sentosa. Do speak to our Front Office associates who will be able to better advise you on the best transport alternative for your situation. We hope this unfortunate incident has not marred your impression of our resort and we hope to have the pleasure of serving you again. Yours sincerely, Janice Tan Marketing Communications Manager
Odpověď z 06 září 2018
Amara Sanctuary Resort Sentosa
9,2
Vynikající
Jamie – Singapur
Rodina se staršími dětmi
Apartmá s verandou
Nocí: 3, srpen 2018
a pleasant stay with peaceful surroundings”
Hotel was lovely with pleasant quiet surroundings, room and bed was very comfortable. Walking distance to the Palawan beach.
Hodnoceno 28 srpna 2018
Dear Jamie, Thank you for choosing Amara Sanctuary Resort Sentosa. It was a pleasure to host you during your recent visit. We hope to see you again soon! Yours sincerely, Janice Tan Marketing Communications Manager
Odpověď z 31 srpna 2018
Amara Sanctuary Resort Sentosa
7,6
Velmi dobré
Nur – Singapur
Rodina s malými dětmi
Apartmá s vířivkou Jacuzzi umístěné směrem do vnitrobloku
1 noc, srpen 2018
History meets Resort”
The charm of colonial buildings are what excites us as we travelled on a buggy ride to our room. We had a Courtyard Suite with Jacuzzi & it was beautiful from the white-gated front porch to the four-poster bed to the jacuzzi at the backyard. There's even a bunker in front which the kids explored. We asked for 2 baby cots becaus3 we have twins & the cots fit nicely in the spacious room. Told me at 1st that the cots were meant for under 1-year-olds though. But my 19-month olds had more than ample space & slept the whole night through in those cots. I think a 2-year-old can still fit nicely. Much safer too than rolling off the bed. We ordered room service for breakfast & it was a lovely meal which came rather fast. We had a nature walk & saw peacocks, squirrels & cockatoos. Kids truly love the wide spaces for walks & also the buggy rides. However, granted that the resort is on historical site & in nature, we don't think the cleanliness of the room needs to be a 'rustic'. Nothing that a small toothbrush can't clean for the stains in the sink, below the tap, on parts of the floor of the jacuzzi shower area. I think for the price, a little bit more attention to cleanliness would be desired. When we stayed at Lexis Hibiscus, it was dust-free, sand-free eventhough it was on-water & breezy. Other than that, we had a lovely stay & thank you for the pretty, little birthday cake for my Husband.
Hodnoceno 28 srpna 2018
Dear Nur, Thank you for choosing Amara Sanctuary Resort Sentosa and taking the time to share your experience with us. Please accept our gratitude for providing us with the feedback on the cleanliness of our resort. We are investigating the issues you've raised and we are truly sorry for this minor setback. Nonethless, we are delighted that the team has managed to delight you with their warm hospitality and we hope to have the pleasure of welcoming you again. Yours sincerely, Janice Tan Marketing Communications Manager
Odpověď z 31 srpna 2018
Amara Sanctuary Resort Sentosa
4,8
Jeolyn – Singapur
Pár
Rodinné suite s obývacím pokojem
1 noc, srpen 2018
Přijatelné”
Bad service. Blamed me though they were at fault for not having the room available which I have booked. Waited for 5 hours to check in and no one even called when room was ready. Lousy.
Hodnoceno 19 srpna 2018
Dear Jeolyn, Thank you taking the time out of your busy schedule to write us a review. I am very disappointed to learn of the service lapse you've experienced at Amara Sanctuary Resort Sentosa. For that, I sincerely apologise. The management team has since come up with measures to ensure accurate room allotment for our guests to prevent such occurrences in the future. We hope you will give us the opportunity to be of service to you again. Yours sincerely, Janice Tan Marketing Communications Manager
Odpověď z 20 srpna 2018
Amara Sanctuary Resort Sentosa
8,0
Skvělé
Kenneth – Singapur
Rodina s malými dětmi
Pokoj typu Studio
1 noc, srpen 2018
Excellent resort in Sentosa ”
My wife and i stayed at the Amara Sanctuary with our four month old baby for one night. The resort has excellent amenities and is clean and well maintained. The staff are generally excellent. We would like to commend Vanessa at the front desk who was extremely helpful and accommodating in getting us a slightly earlier check-in as we had our baby with us. She was kind, responsive and thoughtful and even upgraded us to a bigger room. We would also like to complement Jonathan from the Flutes restaurant. He was very kind, helpful and pro-active and assisted us at the buffet breakfast and seeing to our needs. It is because of staff like Vanessa and Jonathan that Amara Sanctuary has a great reputation and we will definately return.
Hodnoceno 13 srpna 2018
8,4
Skvělé
Jalal – Singapur
Rodina s malými dětmi
Suite pro páry, přímý vstup k bazénu
1 noc, srpen 2018
A perfect getaway ”
If you're looking for a night away from the busy city, this is where you should go for a place to relax and enjoy the peace and serenity of Singapore.
Hodnoceno 09 srpna 2018
Dear Jalal, Thank you for the delightful feedback. We are glad to hear that your experience was an amazing one and we hope to welcome you back again soon. Yours sincerely, Janice Tan Marketing Communications Manager
Odpověď z 10 srpna 2018
Amara Sanctuary Resort Sentosa
7,2
Velmi dobré
Norzaliza – Singapur
Pár
Pokoj v apartmá
1 noc, srpen 2018
Velmi dobré”
Got an upgrade coz the staff saw that its was my bday so definitely a 5 stars for the staffs. But the room was cosy n nice. However the sofa in the verandah suite was quite old n dirty not to mention its quite itchy when we sat down. Think its time to change the sofa both inside and outside the balcony. Saw a bloodish stain on the tile at the balcony and the tiles were quite sticky as though someone spilled some sweet drinks of some sort. The bed will be nicer if its was placed at the living room coz of the balcony. One more thing the door has a gap in between the louvers. I could actually see the inside of the room if you look closer thru the gap. That’s definitely an issue. Else its quite a nice quiet stay.
Hodnoceno 05 srpna 2018
Dear Norzaliza, Thank you for choosing Amara Sanctuary Resort Sentosa and taking the time to share your experience with us. Please accept our gratitude for providing us with this feedback. We are investigating the issues you've raised and we are truly sorry for this minor setback. Nonethless, we are delighted that the team has managed to delight you with their warm hospitality and we hope to have the pleasure of welcoming you again. Yours sincerely, Janice Tan Marketing Communications Manager
Odpověď z 08 srpna 2018
Amara Sanctuary Resort Sentosa
8,0
Skvělé
PEI – Singapur
Pár
Pokoj Deluxe
1 noc, červenec 2018
Serene and lush setting ”
Serene and lush setting in the midst of fun filled island of sentosa. Love the little touches of nostalgic kacang putih and refreshing calamansi drink for free dispensing at the lobby and try roaming peacocks in the gardens.
Hodnoceno 31 července 2018
Dear PEI, Thank you for choosing Amara Sanctuary Resort Sentosa. It was a joy to welcome you through our doors. Guest satisfaction is one of our top priorities and we are so glad we have made such a positive impact on your stay with us. Once again, thank you for the glowing review and we hope to have the pleasure of seeing you again soon. Your sincerely, Janice Tan Marketing Communications Manager
Odpověď z 02 srpna 2018
Amara Sanctuary Resort Sentosa
9,2
Vynikající
MICHELLE – Singapur
Pár
Apartmá s vířivkou Jacuzzi umístěné směrem do vnitrobloku
1 noc, červenec 2018
Vynikající”
Hi there , I really love and enjoy my stay at amara hotel , just that the jacuzzi water is not so clean. My boyfriend and I went into the Jacuzzi , after awhile our body started to feel sticky and itchy. I really hope you can look into this. To do some changes. Other than that is fine. Really love this place. Thank you
Hodnoceno 28 července 2018
9,2
Vynikající
Phyllis – Singapur
Pár
Apartmá s vířivkou Jacuzzi umístěné směrem do vnitrobloku
1 noc, červenec 2018
Amazing Villa with Private Pool”
Away from the hustle and bustle of the city. Very peaceful and well kept villa with extremely helpful staff. The villa and private pool was clean and well maintained. Amazing stay for those who would like to escape from city life for a day or preferably two 😉
Hodnoceno 23 července 2018
Dear Phyllis, Thank you for the delightful review. We hope to see you again soon, perhaps for a staycation or a meal. Your sincerely, Janice Tan Marketing Communications Manager
Odpověď z 26 července 2018
Amara Sanctuary Resort Sentosa
6,4
Dobré
Yong – Singapur
Pár
Suite pro páry, přímý vstup k bazénu
1 noc, červenec 2018
Decent”
Pros, couple suite had a outdoor tub, daybed and direct access to the pool, overall clean and room service was prompt. Cons, understaffed (check in and check out was slow), noisy (can hear the performance at universal studios), not too good sound isolation (I can hear the neighours laughing and talking), boring bar (the tier bar) and probably not value for money given the price.
Hodnoceno 23 července 2018
Dear Yong, Thank you for taking the time to share your experience with us. I am very sorry to learn that you were disappointed by several areas of our service. I would like to assure you that we take our guests’ opinions very seriously. We will look into the issue you've raised to see how we can improve them for our guests. We hope you will allow us the opportunity to regain your confidence when you next visit us again. Yours sincerely, Janice Tan Marketing Communications Manager
Odpověď z 26 července 2018
Amara Sanctuary Resort Sentosa
12345
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