nice place”

nice place

There are way better resorts on the island”

My opinion after more than 2 weeks: The Island is beautiful. But I suggest to look for another resort - more south of the beach or a completely other beach to find much better resorts and places that are not that crowded. The food there wasn't good at all - breakfast and dinner. Because of that we ate very often at other places, which had definetely better food. Our wood Cabin was very dirty, the bathroom was always flooded after taking a shower, there was mild and we also had animals living inside the roof. Our bags and clothes were partly destroyer by the animals (dont know what it was, we just heared them at night). Further then the owners were very unfriendly, rude with the stuff and seemed very greedy. We stayed 14 days, wanted to leave 2 days earlier and didnt get a refund for at least one night. We took a closer look at many other resorts, tried their restaurants and talked to the owners. There are many more ones which seemed a lot better to us compared to this one.

Decent bungalows, managers could be nicer. ”

The bungalows are OK, good size, suits a family well. And there are great views to the beach. The local staff in the restaurant and around is also good, serviceminded and nice. But we could really not say the same about the "girls" running the place, which most of the times seems occupied on typing og the computer with a "i am not interested in you" look. We saved our final dinner for the restaurant they have, serving french food - wich was a disappointment. After waiting 1,5 hours on the food, all others tables served before even if coming in later (they obviously forgot our order even if we asked two times for it), we decided to skip dinner. The "russians" just shrugged their face and did not even offer an excuse. Just did not end well.... Natural Lodge is situated at Saracen beach, a good beach - but windy and a lot of trash in the ocean at times.

Good with some cons .... ”

Good service, good food, best accommodation on Saracen Bay. Cons: We didn't like to see the hotel staff cutting the trees on the beach while we were having our breakfast.... That goes without saying enough tree has been cut on koh Rong & samloem since a year or 2... I really feel sad with the island development. Within 2 years plenty of bungalows have grow and some of them look terrible. They even built mini mart on Saracen Bay made with sheet metal. That should be forbidden . The beauty of those island should be preserved and respected.... But don't worry natural garden is not one of them. Happy with everything overall. Nature lovers: you're better stay in lazy beach on the other side of the island.

awsome vacation”

We had a great holiday! The staff is extremely friendly, especially the boatman! Rooms are clean and neat, though a bit simple but I like it! Simple but delicious breakfast! We also had a very romantic and cute beach dinner! and just about 20m to go to the lazy beach..I will be back soon!

Simple but good”

Feel good and relax

The worst of the worst Bungalow I have ever stayed in my entire life. ”

I felt so disappointed to that bungalow. That bungalow ruined my trip completely. I never met the manager who acted so rude arrogant and shout back to the guests. I talked to her nicely and then she yelled " do you understand English? " if you are not happy, leave. Foreigners who looked down on the local guests are not acceptable at all. We come to have a good trip, whereas it turns out to ruin our day with the lack of a behavior of the manager. Be respectful or you move to another country. We don't welcome your rudeness here. NEVER STAY THAT BUNGALOW

Přijatelné”

No credit card excepted. Bungalow for 55 Dollar is to much for a simple one must be 30 dollar.breakfast is good.

Peaceful stay with beach/bay view ”

Our stay here was pretty awesome. Staying at one of the bungalows with sea view nearest to the reception/restaurant area, we had access to wifi which is a big plus on the island. The rooms were clear comfortable and spacious, with a verandah facing the sea complete with lazy chairs. The bathroom was clean and ample toiletries was provided. The resort is located in the centre of Saracen bay and the hotel staff picks you up from the pier. Good location, near enough to walk to all the sightseeing spots along Saracen (lazy beach, Saracen beach, lighthouse). The staff were a little inattentive, often forgetting our drink/food orders. Other than that they were helpful with directions in getting around the island and ferry bookings.

Very average ”

Basic bungalows with many gaps and holes in the floor/walls. Pros: relatively clean, good location, breakfast is ok, good (freezing) water pressure Cons: constant noise, wifi in the restaurant area only, lunch/dinner options are below average, uncomfortable lounge chairs The worst thing about this place is staff and general atmosphere. For some reason, they don't even bother to make you feel welcome on arrival or during your stay. The managers/hostesses have a weird system going on and are totally unapproachable. The waiters seem to be super tired and constantly unhappy. We didn't stay for dinner even once, think old russian dude playing his music loud in the restaurant.. It's ok if you are staying for a night or two and only if you get a good deal online. Otherwise, their neighbours Sweet Dreams offer fantastic hospitality and great bungalows for a very similar price.

Simple stay”

The individual huts/bungalows are simple and clean with a fan and mosquito net. Toilet is clean but no hot water. Basic toiletries are available. Breakfast included and staff is quick to respond to questions. Only ten minutes walk from the pier. Staff will pick you up from the pier by boat if you prefer not to walk.

Rude stuff”

Very unsatisfied with the stuff at the couter 👎👎👎👎. Unhelpful solution. Customer service super low. Unusable WiFi sevice. Breakfast for western ppls not asian unacceptable. No tv. No air con. We stayed there for one night and move to the next Bungalow ( Pipe bungalow ). Very comfortable, lovely, friendly, kind, delicous food, nice architecture(pipe room). 👍👍👍👍

Good price!”

I found the price is quite reasonable for a big and clean bungalow. There was ant in bungalow but it was not big problem. We were on island. The resort is in Sacaren bay, 20 minutes walking from the pier. However, the hotel have free transit service by boat which is very nice. Just be careful that the staff would tell you the ferry would be late, no need to rush etc My ferry was on time. If i followed their drop off schedule, i would have missed my ferry then. There were welcome drink. Breakfast was juice, bread and egg. I ordered bbq seafood set for 2 people for dinner at 14usd and it was really good. Overall, we had a good stay there.

Good value for money!”

We recommend this place! Clean, pretty new and good beds! Bungalows on third row also really near the sea. Some construction work near the bungalows.

Good accommodation for our needs. Average price for the island ”

We found Natural Island as a good location and met our needs. Everything on the island is universal Cambodian expected prices especially the food. The food her was disappointing, small sizes and average in quality. We ate and spent most of pur time at the next door resort. The Khmer staff were good but a muted welcome from the more reserved manager who looked worried at any request. However was helpful when we wanted to move rooms away from the noisy generator. Be aware the next door resort is doing very noisy building work which at no fault of this resort means that once the generator goes off between 6am-7am the work starts! The electricity here is available around 5pm to 6am very common for accommodation on the islands. Wifi does not reach the rooms and obviously is only available when the power is on. Rooms clean and comfortable. Some bathrooms are very dark.

very helpfull and friendly”

...i couldn't find anything to complain like others. The staff was lovely, helped us with the laundry, and all the managers were nice. Considering they are russians, of course they won't act with the same attitude like locals would. Maybe some customers got confused by that, but we enjoyed our stay there, even for 5 days. The resort is located on the main beach (not on sunset beach, like agoda claimed). We had a look to other resorts and found the price for ours (off season, 30$ garden view) very reasonable, since the breakfast was rich (if you order the omelette), the bungalows spacy, clean and good smelling, serviced 3 times in 5 nightes with good smelling towels...

good”

nebensaison angebot ist fair

everything's ok”

Good location. Food is acceptable. But there is no music in the restaurant.

Paradise is real!”

Lots of insects. That's the only negative point!

value for money”

One of the best boutique hotel in the town