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Arrow On Swanston Apartments
488 Swanston Street, Centrální obchodní čtvrť, Melbourne, Austrálie, 3053 - ZOBRAZIT NA MAPĚ
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dezinfekční přípravek na ruce
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lékárnička
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Na”
Na
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Cheers, Kane!
Vynikající”
Na
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Hi Kane, cheers. Hope to see you again soon. Regards, Front Office team
THE B EST LONG STAY EVER”
The location is so awsome and so convenient the tram is just right upfront! The room itself i had booked a studio its so spacious and what i love is that working desk is facing a window than a wall so since am here for a business trip and its summer so i can work late with a perfect view and sunlight. As for my first night this is related to the staff - ANKITA (she), had assisted me to change my room on the same day i check-in due to weired smell in the room immediately thought its nigth time; without her i wont be able to be convenient as well comfortable during the rest of my stay. If ever I come next summer I want to stay here again :) HIGHLY RECOMMENDED!
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Dear Michelle, Thank you for your lovely review! It warms our hearts to hear that you had such a great long stay with us and enjoyed our spacious comfortable rooms. Our lovely staff will do everything possible to make your stay as perfect as possible and we appreciate your kind words. See you next summer! Arrow on Swanston Management
Outstanding Service and Rooms”
The hotel is ideally arranged for seeing downtown Melbourne. The eateries and city are all inside simple strolling. The room was astounding- roomy, clean and not to specify the bed was greatly comfortable. Being able to walk from your room to all the civilities that Arrow must offer, was exceptionally helpful. The customer service table treats you amazingly and you do not need to worry about security and transport to town. Hotel service is professional, and reliable.
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Dear Ana, Thank you for your kind words! We are so happy to hear you enjoyed your stay with us. We take great pride in our personal and warm customer service and our professional staff, our prime location and spacious rooms! We hope to see you again soon! Kind regards, Arrow on Swanston management
An ideal place for backpacker ”
First of all, I would like to thank all of you for giving us a nice trip when I stay there. The factor that I feel the most satisfied is staff. All of them are really friendly, helpful and sympathetic. They did me a favor that I can stay until 12PM because of my late flight. Especially, I wanna thanks to Indian girl (I’m sorry for forgetting your name), she gave me a detail advices for Dadenong Ranges and Puffing Billy stream train and help me to book a Uber to go to the airport because I missed the SkyBus, and other beautiful girl helped me to book a tour to Phillip island. They are worth visiting if you go to Melbourne. But I would recommend that all of receptionists should be more careful when giving information for guests, I definitely feel disappointed in your answer about shuttle bus, but fortunately, with the help of India girl, I can go to the airport on time. About the facilities and cleanliness : I feel totally satisfied with full facilities inside room. Everything is lovely and perfect as their advertisement. Everyday, housekeeping clean room very carefully (but they will off on Sunday). Thanks for everyone! In particularly, this hotel is located in an ideal place. There is tram station in front of the hotel, so it is very convenient for me to move around Melbourne, and it takes me just 8 minutes to walk to Victoria market and some other interesting places.
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Dear Kim, Thank you for staying at Arrow on Swanston. Thank you for the great feedback. We are glad that you enjoyed your stay and had a great time in Melbourne. We hope to see you again in the near future. Kind Regards, Front Office Manager
Small rooms but good location ”
We got a great deal on this hotel, even tho there was negative comments I thought we would stay acouple of nights. I would recommend it, the staff were nice, good location short walk to the free trams or the public trans directly out the front. The skybus airport stop is only 100mtres away. Small rooms but are clean and have microwave, kitchen sink, fridge, & appliances. I would stay again
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Dear Guest, Thank you for taking the time to write a feedback. Your feedback is valuable to us. We hope to see you again in the near future. Kind Regards, Front Office Team
Great price”
Very well priced accommodation within walking distance to the CBD. Friendly and helpful staff, very clean room, basic but very comfortable. My apartment was quiet, and tucked away in the corner of the hotel. View not much, but I was out all day so it didn’t bother me in the least. I would stay again, and I found it great value for money.
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Dear Jodie, thanks for your feedback, we value and appreciate your suggestions. We will look into your remarks and do the necessary to improve in the future. Hope to see you again soon! Arrow on Swanston
Good for Long Term Stay”
This place offers unbeatable value for the price that you pay. The check-in staff are super friendly and helpful to fulfill any of your request. Apartment is spacious and clean. Good for people who wants to stay longer in Melbourne for the value and comfort that they provide.
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Dear Xii, thanks for your feedback, we value and appreciate your suggestions. Hope to see you again soon! Arrow on Swanston
Great value for money with a god team”
Great stay and good value for money. The staff are very friendly and understanding. We had to cut our trip short due to the covid-19 situation and the property authorized a refund for the last 2 nights as well. Mohit from the front desk was very kind and checked up on us when our daughter couldn't get through to us directly. Thank you Arrow on Swanston team.
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Vynikající”
It's a great apartment hotel, fantastic location into the city or into Carlton, tram right outside your door. Rooms are always clean and beds/pillows are great and comfy. The staff are very helpful too and polite. Great value for money.
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Hi Kobe, Thank you for taking the time to fill in this feedback for us. Glad you had a good time and hope to see you again on your next visit to Australia's most liveable city! Cheers. Regards, Front Office team.
Couple”
Enjoy staying at the hotel. Everything ok just the room we have been stayed is not what we have been expected . A pit small of the size.. ( studio apartment) My partner not too happy about it. Apart from that very good place to stay. Handy to trams, Victoria market, and car park safe & secure $25 a night. Thank for your hospitality.
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Great value for money.”
Arrow on Swanson was perfect for our needs. It is close to Queen Victoria Markets and the tram to the city is right at the front. It has a lovely coffee shop downstairs ant the little kitchenette is good for those who want to save money on food. I would definitely stay there again.
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Dear Linda, Thank you for staying at Arrow on Swanston. We are pleased to know that you enjoyed your stay. We look forward to see you again in the near future. Kind Regards, Front Office Manager
Totally recommended”
The location is so convenient that just 10-15mins walk is needed to get to the city center. Most importantly, the apartment is so big that we can watch the TV in the living room while cooking in the pantry. It feels like home. It is a pity that it is not really near to the pick up point for most tours.
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Dear Chi, We appreciate the feedback you have provided and thank you for choosing to stay at Arrow on Swanston. We hope to see you again in the near future. Kind Regards, Arrow on Swanston
Very affordable and great value ”
Close to everything and very clean and comfortable rooms excellent value for money and staff We’re very friendly and helpful
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Very clean”
Good customer service, great beds and pillows, quiet room. Good coffee in the cafe. Staff were accommodating I will stay again
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Dear Fiona, thanks for your feedback, we value and appreciate your suggestions. Hope to see you again soon! Arrow on Swanston
Spotless clean room with friendly staff”
they made everything easy and were happy to accommodate all last minute requests. Made my Melbourne trip a breeze
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Arrow hits the target with customer service”
Well it's been a long time since I've had such good old-fashioned customer service. All the staff were competent and knew exactly what to do whenever I asked anything of them. I highly recommend Arrow, especially if you use Agoda.
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Awesome to hear that, Susan. Hope to see you again on your next visit to Australia's most livable city! Regards, Front Office
Small apartment but only need a place to sleep. Friendly staff and felt very safe walking the street”
Great value, great location as walking distance to Vic Market and CBD area. Free tram zone as well!!
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Hi Lynne, great to hear from you. Thank you for taking the time to fill out this feedback for us! Hope to see you again next time you visit Melbourne. Regards, Front Office team
Value for $$$$ . Great staff”
Two of us stayed (myself and older teenager) in a sandard studio with twin bed option.Our room was clean with enough room for 2. Kitchenette and bathroom met our needs and the aircon worked great. Beds were made up beautifully and really comfy. Tv was mounted on the wall In front of the beds. The pool is actually located in an adjoining building. Hotel in general was clean and tidy, The one thing I noticed is the steps leading to the back laneway (smoking and secure parking area) were not clean. Staff are an asset to this place. The location is amazing, within walking distance to the markets , main shopping precinct and plenty of places to eat, A tram stop outside the front door will get you to major transfer stations that will literally take you to almost anywhere in metropolitan Victoria easily and cheaply. The hotel may allow early book in if your room is available otherwise they can store your luggage for free and you're good to head out .... exploring immediately luggage free.
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Dear Amanda, We are pleased to know that you had a comfortable stay. Thank you for your feedback. We hope to see you again in the near future. Kind Regards, Front Office Manager
Vynikající”
Kylee at reception is great! She was helpful and upgraded my room ..The apartment was nice and clean
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