Skvělé
Na základě 583 hodnoceníCo si myslí hosté
8,6
95 % hodnotících by zařízení doporučilo.
Ascott Waterplace Surabaya
Ascott Waterplace Surabaya
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Deluxe s 1 ložnicí Ascott Waterplace Surabaya
Deluxe s 1 ložnicí
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Interiér Ascott Waterplace Surabaya
Interiér
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Interiér Ascott Waterplace Surabaya
Interiér
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fitness centrum Ascott Waterplace Surabaya
fitness centrum
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ZOBRAZIT NA MAPĚ Ascott Waterplace Surabaya
ZOBRAZIT NA MAPĚ
Poloha
Skvělé
8,7
Zobrazit všech 32 fotografií Ascott Waterplace Surabaya
Zobrazit všech 32 fotografií
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Nabídka pokojů
9,1
Vynikající
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Typ Executive, se 3 ložnicemi (Three Bedroom Executive)
Typ Executive, se 3 ložnicemi (Three Bedroom Executive)
...
  • Výhled: Město
  • 112 m²/1206 ft²
  • 2 jednolůžka a 1 dvoulůžko ...
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Executive 2 ložnice (2 Bedroom Executive)
Executive 2 ložnice (2 Bedroom Executive)
...
  • Výhled: Město
  • 100 m²/1076 ft²
  • 1 dvoulůžko velikosti „Quee...
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Deluxe s 1 ložnicí (One Bedroom Deluxe)
Deluxe s 1 ložnicí (One Bedroom Deluxe)
...
  • Výhled: Město
  • 46 m²/495 ft²
  • 1 dvoulůžko velikosti „King...
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Apartmán Executive s 1 ložnicí (One Bedroom Executive)
Apartmán Executive s 1 ložnicí (One Bedroom Executive)
...
  • Výhled: Město
  • 53 m²/570 ft²
  • 1 dvoulůžko velikosti „King...
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Deluxe se 2 ložnicemi (Two Bedroom Deluxe)
Deluxe se 2 ložnicemi (Two Bedroom Deluxe)
...
  • Výhled: Město
  • 90 m²/969 ft²
  • 2 jednolůžka a 1 dvoulůžko
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Penthouse 1 ložnice (1 Bedroom Penthouse)
Penthouse 1 ložnice (1 Bedroom Penthouse)
...
  • Výhled: Město
  • 112 m²/1206 ft²
  • 1 dvoulůžko velikosti „King...
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Ateliérový apartmán s 1 ložnicí (One Bedroom Penthouse)
Ateliérový apartmán s 1 ložnicí (One Bedroom Penthouse)
...
  • 112 m²/1206 ft²
  • Sprcha a vana
  • 1 lůžko velikosti „Super Ki...
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Ascott Waterplace Surabaya – podrobnější informace

Ascott Waterplace Surabaya – podrobnější informace

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Užitečný přehled

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Ověřená hodnocení cestovatelů

Hodnocení Agoda (583)Hodnocení Booking.com (187)
Vybrat typ cestovatele
Čistota8,7
Vybavení8,4
Poloha8,7
Pohodlí a kvalita pokoje9,1
Služby8,6
Poměr cena/kvalita8,6
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Zobrazeno 393 ověřených hodnocení
12345
10,0
Tommy – Indonésie
Rodina s malými dětmi
Typ Executive, se 3 ložnicemi
3 noci/í, duben 2018
very good”
near shopping mall. big room. everything was good
Hodnoceno 15 dubna 2018
Dear Tommy, Thank you for your kind support to Ascott Waterplace Surabaya. It is a pleasure to have you as our guest. Hope to see you again soon at our serviced residence and serve you better. Best regards, Nany S, Manager
Odpověď z 17 dubna 2018
Ascott Waterplace Surabaya
8,8
Wilson – Čína
Na služební cestě
Deluxe s 1 ložnicí
2 noci/í, duben 2018
Nice, Clean, and Spacious”
A very beautiful located next to the biggest mall in Surabaya. Breakfast was good, the rooms were fantastic, and the tried very hard to be helpful. With that in mind, the internet would randomly go off for 3-5 hours at a time, and there was nothing anybody could do about it. This happened a few times during my three day stay.
Hodnoceno 14 dubna 2018
Dear Wilson, Thank you for your kind support to Ascott Waterplace Surabaya. We would like to thank you for your positive feedback and showing us the area that needs to be improve. We truly apologized for the inconvenience caused happened due to unstable internet connection during your stay. We will try our best to improve and please be assured that we will work closely with our internet provider to provide a better quality of internet services. We hope to see you again soon at Ascott Waterplace Surabaya, giving us another chance to serve you better. Best regards, Nany S, Manager
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Ascott Waterplace Surabaya
9,2
SIEW – Malajsie
Na služební cestě
Deluxe s 1 ložnicí
2 noci/í, březen 2018
Hotel near shopping mall. Convenient, value for money”
Convenient, value for money. Breakfast is good.
Hodnoceno 09 dubna 2018
Dear SIEW, Thank you very much for your kind support to Ascott Waterplace Surabaya. We hope to see you again soon at our serviced residence and serve you better. Best regards, Nany S, Manager
Odpověď z 11 dubna 2018
Ascott Waterplace Surabaya
9,2
Ryan – Indie
Na služební cestě
Deluxe s 1 ložnicí
1 noc, únor 2018
strategic place ”
close to strategic area in Surabaya, clean and proper hotel
Hodnoceno 02 dubna 2018
Dear Ryan, Thank you very much for your kind support to Ascott Waterplace Surabaya. We hope to see you again soon at our serviced residence and serve you better. Best regards, Nany S, Manager
Odpověď z 03 dubna 2018
Ascott Waterplace Surabaya
9,2
AMANDA – Indonésie
Rodina s malými dětmi
Deluxe s 1 ložnicí
2 noci/í, leden 2018
WILL DEFINITELY STAY HERE AGAIN”
WILL DEFINITELY STAY HERE AGAIN. Little variety on breakfast but was great nonetheless. Very helpful & friendly staff. Super close to convenient stores & nearby mall with varied shops. No regret! Hallway a bit warm, but was not that bothered with it.
Hodnoceno 25 března 2018
Dear AMANDA, Thank you for your kind support to Ascott Waterplace Surabaya. It is a pleasure to hear that your stay is enjoyable. We apologized should there anything that make your stay wasn't up to your expectation. We look forward to welcome you again at Ascott Waterplace Surabaya and serve you better. Best regards, Nany S, Manager.
Odpověď z 27 března 2018
Ascott Waterplace Surabaya
9,2
Asa – Indonésie
Rodina s malými dětmi
Deluxe s 1 ložnicí
1 noc, březen 2018
Wonderful Staycation”
We stayed for one night in the deluxe apartment, overall it's a wonderful experience. Great amenities and facility, our little one is really excited with the pool and clubroom. Conveniently located adjacent to shopping centres, mall and plenty of restaurants. Good service from the staff. Recommended for family with young kids.
Hodnoceno 19 března 2018
Dear Asa, Thank you for the excellent rating and your kind support to Ascott Waterplace Surabaya. We hope to see you again soon at Ascott Waterplace Surabaya and serve you better. Best regards, Nany S, Manager
Odpověď z 23 března 2018
Ascott Waterplace Surabaya
7,2
Maybelline – Singapur
Na služební cestě
Deluxe s 1 ložnicí
5 noci/í, únor 2018
Large apartment ”
Good large apartment with comfortable bed. Air conditioner are superb in hot weather. However, shower head pressure is too weak and need maintaining. Toiletries are too little, could think about providing much more. The fridge needs cleaning too due to smell.
Hodnoceno 10 února 2018
Dear Maybelline, Thank you for your support to Ascott Waterplace Surabaya. We have noted on your observation and recommendation for improvement. Feedback such as yours inspire us to continue in our improvement to provide an excellent services. We look forward to welcome you again at Ascott Waterplace Surabaya and serve you better. Best regards, Nany S, Manager
Odpověď z 13 února 2018
Ascott Waterplace Surabaya
9,2
Yuliani – Indonésie
Rodina se staršími dětmi
Apartmán Executive s 1 ložnicí
1 noc, září 2017
Vynikající”
Great stay. But a little bit difficult getting to a right parking area for hotel guest. Been told to go there and here, has moved a lot until find the right parking area
Hodnoceno 07 února 2018
Dear Yuliani, Thank you for your great support to Ascott Waterplace Surabaya. We truly apologized for the inconvenience caused due to difficult parking area during your visit at Ascott Waterplace Surabaya. Should you have a visitor for your future visit at Ascott Waterplace Surabaya, please approach our Guest Service Officer and we will assist you to find the right parking area. Look forward to welcome you again at Ascott Waterplace Surabaya and serve you better. Best regards, Nany S, Manager
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Ascott Waterplace Surabaya
4,0
Hendro – Indonésie
Rodina s malými dětmi
Executive 2 ložnice
2 noci/í, září 2017
the breakfast menu is very incomplete, immature. soap was missing, dishwashing soap also missing”
i can feel the hotel manager is a local man, it shows in your appearance, hygiene, arrangement, ambient.
Hodnoceno 25 ledna 2018
Dear Hendro, Thank you for taking your time to write your feedback to us. We have noted on your disappoinment with Ascott Waterplace Surabaya and that we could not make your stay more comfortable. We have noted on your feedback refer to the incomplete amenities in the room such as dishwashing soap and soap. We may not be perfect, but we will highly appreciated should you would like to contact us and we will do our best possible to assist you to provide your needs. Unlike any other hotels, as a serviced residence, breakfast was not include in the room rate, but as per management decision, we give complimentary breakfast to all rooms with limited number of pax based on room type as a value add. Once again, we truly apologise that our breakfast wasn't up to your expectations. Anyhow, we will discuss with our breakfast provider, how to improve in our hygiene sanitation,arrangement also the dining room ambience. Look forward to welcome you again and serve you better. Best regards, Nany S
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Ascott Waterplace Surabaya
10,0
Tony – Indonésie
Na služební cestě
Apartmán Executive s 1 ložnicí
2 noci/í, leden 2018
Nice and Cosy”
Nice Place, Clean, Good View, Just a step to Mal Pakuwon, the most happening mall in Surabaya now. Recommended Place to Stay
Hodnoceno 19 ledna 2018
Dear Tony, Thank you for the excellent rating and your kind support to Ascott Waterplace Surabaya. We hope to see you again soon at Ascott Waterplace Surabaya. Best regards, Nany S, Manager
Odpověď z 21 ledna 2018
Ascott Waterplace Surabaya
12345
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