AVANI Hai Phong Harbour View
AVANI Hai Phong Harbour View
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Pokoj typu Superior AVANI Hai Phong Harbour View
Pokoj typu Superior
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Vstupní hala AVANI Hai Phong Harbour View
Vstupní hala
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Vstupní hala AVANI Hai Phong Harbour View
Vstupní hala
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Interiér AVANI Hai Phong Harbour View
Interiér
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Poloha
Velmi dobré
7,9
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Skvělé
Na základě 163 hodnoceníCo si myslí hosté
8,0
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Nabídka pokojů
7,9
Velmi dobré
Pohodlí a kvalita pokoje
Pokoj Deluxe (Deluxe Room)
Pokoj Deluxe (Deluxe Room)
...
  • Výhled: Město
  • 30 m²/323 ft²
  • 2 jednolůžka nebo 1 dvoulůž...
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Pokoj typu Executive (Executive Room)
Pokoj typu Executive (Executive Room)
...
  • Výhled: Město
  • 30 m²/323 ft²
  • 2 jednolůžka nebo 1 dvoulůž...
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Pokoj v apartmá (Suite Room)
Pokoj v apartmá (Suite Room)
...
  • Výhled: Město
  • 60 m²/646 ft²
  • 1 dvoulůžko velikosti „King...
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Pokoj typu Superior (Superior Room)
Pokoj typu Superior (Superior Room)
...
  • Výhled: Město
  • 30 m²/323 ft²
  • 2 jednolůžka nebo 1 dvoulůž...
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Dvojlůžkový pokoj typu Superior s manželskou postelí nebo oddělenými postelemi (Double Or Twin Superior)
Dvojlůžkový pokoj typu Superior s manželskou postelí nebo oddělenými postelemi (Double Or Twin Superior)
...
  • 30 m²/323 ft²
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AVANI Hai Phong Harbour View – podrobnější informace

AVANI Hai Phong Harbour View – podrobnější informace

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Ověřená hodnocení cestovatelů

Hodnocení Agoda (163)Hodnocení Booking.com (87)
Vybrat typ cestovatele
Čistota8,3
Vybavení7,9
Poloha7,9
Pohodlí a kvalita pokoje7,9
Služby8,6
Poměr cena/kvalita7,5
Podle ověřených zákazníků Agoda
Filtrování hodnocení
Jazyk
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více
Typ pokoje
Pokoj typu Superior
Pokoj Deluxe
Pokoj typu Executive
Pokoj v apartmá
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Zobrazeno 113 hodnocení
12345
8,8
LeJean – Singapur
Na služební cestě
Pokoj typu Superior
1 noc, leden 2018
A surprising gem at Haiphong”
Lovely architecture, friendly staff and nice little touches to make sure the guest feels welcome.
Hodnoceno 20 ledna 2018
Dear LeJean, Warm greetings from AVANI Hai Phong. We are delighted to have received your review and greatly appreciate your recognition of our team whom have made you stay that more memorable! We thank you for choosing to stay with us whilst in Hai Phong and look forward in having the opportunity to welcome you back in the near future. Warm regards Matthew Fryar General Manager
Odpověď z 22 ledna 2018
AVANI Hai Phong Harbour View
7,6
GAYOUNG – Jižní Korea
Na služební cestě
Pokoj Deluxe
3 noci/í, prosinec 2017
good”
good
Hodnoceno 18 prosince 2017
Dear GAYOUNG, thank you for your kind review and we are delighted you have enjoyed your stay with us. We look forward in welcoming you back in the near future. Warm regards, Matthew Fryar, General Manager
Odpověď z 19 prosince 2017
AVANI Hai Phong Harbour View
8,8
Yi – Tchaj-wan
Na služební cestě
Pokoj typu Superior
1 noc, listopad 2017
Great”
Great
Hodnoceno 02 prosince 2017
Dear Yi, Warm greetings from AVANI Hai Phong. We are delighted you have found our hotel and services 'great' and appreciate your feedback! We look forward in welcoming you back in the near future. Warm regards Matthew Fryar General Manager
Odpověď z 05 prosince 2017
AVANI Hai Phong Harbour View
10,0
sue – Austrálie
Pár
Pokoj typu Superior
6 noci/í, září 2017
modern hotel”
Excellent service -staff friendly and helpful. Hotel in quiet end of a main road, close to shops. Rooms large and comfortable. Recommend the café/ restaurant which provided a variety of Western and Vietnamese food. While close to the harbour, there was no harbour view but it didn't matter as we weren't there for the view.
Hodnoceno 09 října 2017
Dear Sue, Warm greetings from AVANI Hai Phong. We are delighted to receive your wonderful feedback and are happy to see that our team has warmly welcomed you and made your stay a memorable one. Thank you for choosing to stay with us and we look forward in having the opportunity to welcome you back in the near future. Warm regards Matthew Fryar General Manager
Odpověď z 11 října 2017
AVANI Hai Phong Harbour View
6,8
Wolfgang – Německo
Pár
Pokoj Deluxe
2 noci/í, říjen 2017
A slip lowered our stay and accordinly this review immense.”
Through an incredible slip on our booking we was accomodated on a standard room although we have booked an deluxe room. Unfortunately we noticed that fault only while our checkout. We was accomodeted at room 301 without safety box and later, after our complaint on room 325 with mini safety box which can´t bear neither a tablet comoter nor a laptop. I thought that this is the most worse accomodation in an deluxe room I have ever had. Also had issues with water at toilet three times during the night. Shit hapens! As told above, only while checkout, we got information that this was indeed a standard room!! Finaly we had accepeted their apologies and a countable reimbursement as well. But the most disappointing matter was that they didn´t take any notice or action on our membership on their own GHA loyalty membership, only a short "we will check" at checkin, consindering the frontoffice wasn´t aware about that programme, absolute no go :( At the moment my ticked recomendation for a friend is based on thin ice.
Hodnoceno 08 října 2017
Dear Wolfgang, Warm greetings from AVANI Hai Phong. Firstly let me again express our sincerest apologies for the error made from our side this should not have been the case and does not meet our expectations and clearly it has impacted your stay experience with us. We do greatly appreciate your understanding and given this please allow me to assure you that we will ensure your GHA membership is credited for your stay. GHA is an extremely important partnership for not only our guests but also our company therefore rest assured it will be addressed and communicated back to you once completed. I only hope that we have the opportunity to welcome you back in the near future and am happy to offer my personal assistance as such time. Again please do accept our sincerest apologies for not meeting yours nor our standards and expectations and look forward in hearing from you should you have any further concerns. Warm regards Matthew Fryar General Manager
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AVANI Hai Phong Harbour View
6,4
Rungsima – Thajsko
Pár
Pokoj typu Superior
2 noci/í, září 2017
Dobré”
Facility in bathroom not so good but good for breakfast
Hodnoceno 30 září 2017
Dear Rungsima, Warm greetings from AVANI Hai Phong. Thank you for sharing your valuable feedback with us and we are glad your overall stay met your expectations. We have duly noted your feedback on your bathroom and appreciate your sharing with us how we may improve our guest experience. Rest assured your feedback will be reviewed as part of our internal review practice. Again thank you for your feedback and we would like to thank you for choosing to stay with us whilst in Hai Phong. We look forward in wecloming you back in the near future. Warm regards Matthew Fryar General Manager
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AVANI Hai Phong Harbour View
6,8
Chew – Malajsie
Pár
Pokoj typu Executive
1 noc, září 2017
Booked for a suite room but it's a total disappointment.”
The hotel is very old and the air conditioning system in the suite rooms are old and noisy. They changed our room from suite to executive and it was a newer ac but it's not working properly. The hotel rated themselves as 4-5stars but it's really not up to the standard.
Hodnoceno 07 září 2017
Dear Mr. Chew, Thank you for choosing stay at AVANI Hai Phong Harbour for your trip to Hai Phong. We are apology for any inconvenience during your stay with us. We consider your information sharing is a strong support and are the points for us to improve our facilities. We wish you all the best and looking forward to welcoming you back. Best regards, Nguyen Trieu Phong Executive Assistant Manager
Odpověď z 09 září 2017
AVANI Hai Phong Harbour View
6,8
Charis – Spojené státy americké
Pár
Pokoj Deluxe
1 noc, květen 2017
Nice stay”
We set up way in advance a ride from the airport to the hotel and confirmed it 2 days prior. The shuttle/driver was just not there. We looked everywhere and it was a tiny section. The manager insisted later that someone was there and that they had it on camera. We can't see why the airport would give them access to this feed but Ok? There were two of us searching for 20 minutes and all 12 of our other hotels in Vietnam had drivers there waiting for us and it wasn't a task to locate them. The manager asked us to pay half of this amount which we agreed to but didn't appreciate esp since we had to struggle to get there in a cab. The cab charged us about a 10th of what the hotel did. Room was clean, a bit dark, staff were friendly enough. There was a pool but it was pretty cold and off to the side. The breakfast was good but we got there 20 minutes before it ended and the staff told us to hurry. It was like a Best Western in the US. 3 stars at best.
Hodnoceno 25 srpna 2017
Dear Charis, Thank you for spending some time to send feedback about AVANI Hai Phong Harbour View Hotel. We already investigate the case base on your information. First, we would apology for inconvenience cause by the mistake. The reason is because when we send you the conformation for the transportation booking the designation was “Mr. Charis”. The driver was told to pick up a man instead of a lady. We already find the solution to improve our services and thank you for your support. Wishing you all the best and looking forward to welcome you back soon. Best regards, Nguyen Trieu Phong Executive Assistant Manager
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AVANI Hai Phong Harbour View
10,0
TAKESHI – Japonsko
Samostatný cestovatel
Pokoj typu Superior
1 noc, listopad 2014
Can stay comfortably”
Roomy and comfortable stay
Hodnoceno 17 srpna 2017
Dear Takeshi San, Thank you very much for your nice comment about AVANI Hai Phong Harbour View Hotel. We are delight that you have enjoy your stay with us. Wishing you all the best and looking forward to welcome you back in the near future. Best regards, Nguyen Trieu Phong Executive Assistant Manager
Odpověď z 21 srpna 2017
AVANI Hai Phong Harbour View
8,0
Toan – Vietnam
Na služební cestě
Pokoj typu Superior
1 noc, srpen 2017
Nice and Clean hotel”
The best hotel in Haiphong , I can tell
Hodnoceno 09 srpna 2017
Dear Toan, Greetings from AVANI Hai Phong Harbour View. Thank you for sharing your wonderful review of our hotel! We look forward in welcoming you back in the near future. Warm regards Matthew Fryar General Manager
Odpověď z 10 srpna 2017
AVANI Hai Phong Harbour View
9,6
He – Čína
Na služební cestě
Pokoj Deluxe
3 noci/í, červenec 2017
Wonderful stay ”
The stay is wonderful at Avani. Staff are friendly, room is spacious and clean and food is great! Only downside is airconditioner is not cold enough on super hot days but I was not bugged much. It's a great hotel!
Hodnoceno 05 srpna 2017
Dear He, Warm greetings from AVANI Hai Phong Harbour View. We are delighted your stay has been a wonderful one and our team members have made your stay that much more memorable! Thank you for choosing to stay with us whilst in Hai Phong and we look forward in welcoming you back in the near future. Kind regards Matthew Fryar General Manager
Odpověď z 10 srpna 2017
AVANI Hai Phong Harbour View
10,0
Mireille – Nizozemsko
Rodina se staršími dětmi
Pokoj typu Superior
1 noc, červenec 2017
Very helpful staff, great restaurants and beautiful spa treatments!”
We had a very relaxing stay!
Hodnoceno 09 července 2017
10,0
Thi – Vietnam
Pár
Pokoj typu Superior
1 noc, červen 2017
An absolutely satisfactory stay”
We arrived at the hotel with such nice greetings from the staff. As the hotel knew the fact that we were newly wedded, they gifted us free upgrade to Luxury room. Needless to say how surprised and stunned we are, we thanked the friendly receptionists and proceeded to our room under the guidance of a doorman. The room gives a cozy vibe with its wooden interior. The bathroom is small yet fully furnished. Bedroom is lovely and minimalized with a big comfy double bed, a working table, and a chilling relax sofa. Though sometimes we still can hear the upper neighbor walking and the aircon is a bit cold to our liking (25°C is the highest temperature), we had a great night sleep. The breakfast was indeed a great feast. It is not everyday happening that you eat sushi to start your day. Because it is for breakfast, no raw fish was involved and yet the rolls were delectable. They have so many options for breakfast that everyone will be satisfied here: phở, omlette, cereal of several choices, samosa, croissant, newly toasted bread (3 types), sushi rolls, kimchi, miso soup, porriage, fried rice, toasted corn and tomatoes, yogurt, and fruits. Coffee is nice and many choices of tea are also available. Serving time for breakfast is long too, up to 10AM which is good for day sleeper like me. The swimming pool is outside at the ground floor. It is a pity that we came on a rainy day, but we managed to do a few laps. Depth us only 1.2m, enough for some chilling. The swimming pool is not too big, yet lovely for some leisure moments. On 2nd floor there is a lounge area where residents can chill down with a book. The bookshelf there is filled with international selections, from Japanese to German ones. The silence of the hotel and welcomeness of staff made our stay uncomplanable. Would love to revisit and recommend to anyone who has a big budget and would love some precious silence in a Vietnamese city.
Hodnoceno 20 června 2017
8,8
SEONG – Jižní Korea
Na služební cestě
Pokoj Deluxe
2 noci/í, únor 2017
very good”
good night
Hodnoceno 06 března 2017
10,0
Viet – Vietnam
Pár
Pokoj Deluxe
1 noc, únor 2017
Really love it”
Highly recommend AVANI.
Hodnoceno 05 února 2017
7,6
Quang – Vietnam
Pár
Pokoj typu Superior
1 noc, prosinec 2016
good hotel”
good hotel
Hodnoceno 19 prosince 2016
10,0
john – Austrálie
Na služební cestě
Pokoj Deluxe
2 noci/í, prosinec 2016
exceptional hotel”
It was a pleasure to stay at this hotel for 2 nights from the minute we arrived until the minute we left,the staff all spoke good english ,always smiling,service very good and friendly people ,we came here from Hilton Garden inn in Hanoi gave them a 7 this hotel is 10 PLUS
Hodnoceno 12 prosince 2016
6,4
Wai – Hong Kong
Na služební cestě
Pokoj typu Superior
2 noci/í, listopad 2016
Very Old hotel,but it is the best in Hai Phong.I think it isn't bad.”
Old hotel but not bad
Hodnoceno 02 prosince 2016
9,2
Sebastien – Belgie
Pár
Pokoj typu Superior
1 noc, říjen 2016
Perfect stay”
Good place to stay, more focused on business people but we enjoyed our leisure stay.
Hodnoceno 11 října 2016
7,2
lee – Velká Británie
Na služební cestě
Pokoj typu Superior
1 noc, duben 2016
Nice Hotel”
Quiet, big room, and big window, coffees available after 11pm,
Hodnoceno 05 července 2016
12345
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