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Dnes rezervováno 41 cestovateli.
DoubleTree Resort by Hilton Penang
56, Jalan Low Yat, Batu Ferringhi, Penang, Malajsie, 11100 - ZOBRAZIT NA MAPĚ
Toto ubytovací zařízení se může pochlubit výhodnou polohou v části Batu Ferringhi ve městě Penang, nedaleko místních atrakcí a zajímavých restaurací. Určitě si vyhraďte čas na návštěvu zajímavých míst, jako je [popular_landmark], a nevynechejte ani nedalekou pláž [beach]. Toto velmi kvalitní 4hvězdičkové ubytovací zařízení nabízí hostům služby, jako je [facility_text_name, comma-separated, end with and].
Vybrané vybavení
Hygiene Plus
Wellness
Toto ubytovací zařízení z vlastní iniciativy zavedlo následující hygienická opatření.Více informací
Bezpečnostní opatření
Personál zaškolený v oblasti bezpečnostního protokolu
Zobrazit veškeré vybavení
Preventivní vybavení
dezinfekční přípravek na ruce
sterilizační vybavení
Zdraví a lékařská péče
lékárnička
Zobrazit veškeré vybavení
Vybavení
parkování zajišťované obsluhou
expresní přihlášení a odhlášení
úschovna zavazadel
herna
Velmi dobré”
NA
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Zvolil bych jiný hotel ”
Jedná se o hotel panelákového typu který nemá pláž. Pláž je přes silnici cca 20x5 metrů. Po třech týdnech cestování v malaisii jsem z tohoto hotelu měl střevních potíže. Bazén u hotelu je malý a plný muslimů oblečených v bazénu a když prošli okolo vás tak už nevlídně smrděli. Pro mě je nepřijatelné abychom se koupali v bazénu oblečení, jsou přeci speciální plavky co plně vyhovují muslimům. Toto by měl řešit hotel což vůbec nedělal. Objednáno bylo oddělené postele a to prí také nejde ale na objednávce vám to potvrdí. Parkoviště je zpoplatněno.
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Exceptional Stay!”
We booked our stay for 4 days 3 nights at Doubletree Hilton Penang on 8-11th Dec 2021. We specifically picked a room with a living which was, King One Bedroom Suite Balcony as we are on vacation with our two kids. Upon arrival, they warmly greeted us and gave a speedy check in. They spotted us when our car drove to the drop off lobby and quickly help us with our luggage. Welcome cookies were warm, luggage were handled and delivered to our room in a speedy manner. Our room was spacious and clean. We don’t really got a nice view from the balcony but that’s okay as we were satisfied with our room and the cleanliness. We requested for a baby cot upon check-in but it was never been sent until late evening. Had to reminded them after our dinner and they quickly apologize us for the delay and straight away sent the cot to our room. Morning buffet spread was excellent but with limited choices. The pool was strictly monitored and we were only allowed 30 minutes per session. But since we were there on weekdays, they are quite flexible. The beach are accessible through a link bridge from the hotel and it is open from 7am and 7pm. We decided to extend our night with a standard room but the hotel upgraded us with the same room type we had before. It was beyond our expectation as the assigned room was at the corner and the view we had was spectacular. The front office team was amazing and thanks to the F&B team who gave us a wonderful experience at Makan Kitchen. Staff were all friendly, helpful and their service was above expectation. SOP had been followed strictly and you will feel safe to be their guest. A little bit downside was the covered car park which is narrow and charged RM3 per day for multiple entries. Should gave it complimentary for hotel guest. But overall, we rated the hotel with 10/10. We had a blast vacations and will definitely come back to Doubletree Hilton Penang. Thank you.
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Perfect for family with toddler!!”
As a Hilton member, no doubt I have choosen this newly built hotel for my staycation. The room was sparkling clean and my request for a baby cot was fulfilled. We were greeted by Mr Narain who was friendly and kind enough to give a room with a view! A LARGE ice bucket was sent upon request at a charge of RM5 which we ordered for our whisky session. The BEST part of this staycation i would say was the kids pool!!The sandy kids pool gave a grip for my 16 mths old toddler to walk about in the water, the sprinkles and the slides added more fun to his 1st ever pool experience..The sandbox was covered with a blue canvas to avoid sharp edges and branded CAT truck toys were provided for the little ones to play and interacts, how thoughtful!! My husband was very impressed with this gesture and kept praising the hotel throughout our trip. Morning buffet breakfast was divided into 3 sessions to avoid crowd and follow SOP. The spread was good and the staffs were polite. The do have a coffee machine that serve both cappucino and latte macchiato, our favourites! The baby chair provided looks like the famous "stokke tripp trapp baby chair" , i'm impressed! the only drawback was they didnt provide us toddler utensils which i luckily i brought myself.. The beach is located a stone throw away, directly in front of Miami Cafe accessible by the hotel flyover which is accessed by your room key. Restaurants are located a bit of a distance but it didnt concern us as we drove there. Parking fees was RM 3 for multiple entry. Overall, I would recommend this hotel stay for parents with children mainly toddlers as its a very baby friendly hotel!!
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A resort that truly live up to the Hilton name”
Excellent & speedy check in service handled by floor manager of the day Miss Shalini. They spotted us when we came in from the car park carrying our luggages and spot on attentive. Welcome cookies were warm, luggages were handled and delivered to our room in a speedy manner. She was informative too in suggesting our best mode of transportation to another location in Batu Ferringi which we were supposed to attend a wedding dinner that day. Love the pool side, pool side service and also the next morning buffet spread in terms of varieties and tastiness. Room and toilet were very clean although there's a small bit of stain on the window curtain but it's not really our concern as it is understandable that we were in this place during one of the peak holiday weekend of the year. Air-conditioning is cold enough and perfect for me. Love how the Careline provided me with a complimentary shaving kit when I told them my shaver was broken on the morning. Not to mention some of the toiletries provided are Crabtree & Evelyn products. Overall we give this resort a 10/10 for our stay here. Definitely it live up to the Hilton name and standard. Will come back again if we are going to Batu Feringgi for a getaway.
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Awesome stay, value for money”
Loved everything bout the hotel. It was clean and the room is big enough for family with 2 toddler like mine. It was my birthday when we checked in & I got a complimentary room upgrade. Thats a very nice & thoughful gesture. The kids pool is perfect as there is a mini playground and the water level is suitable for young kids. We do not have to worry much & can stay by the side of the pool to watch them enjoy. Breakfast was okay & I recommend you to include them as its quite hard to get breakfast around that area. The only thing I think the hotel should improve is to provide coffee making facilities in the room. Complimentary coffee & tea would be nice. All in all, perfect stay!
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From 2 star ups to 5 stars”
At first, when we check-in, our room has a problem where the smoke alarm detector keeps ringing and the room smell funny. After issuing a complaint about the smoke alarm, the technician came and he had to remove the smoke alarm. After that, the hotel team offers to compensate us by changing our room to a spacious suite room than the current room that we stay in. The suite was a spacious space with a living room, and much more comfortable. The breakfast was good. I would say 6/10. They have Roti Canai, Nasi Lemak, and many more. The parking needs to pay RM 3 per day. Check-in was fast and efficient. The staff is friendly. And love the free cookies!
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Very good”
During check in the reception customer service ungraded my room with balcony and the room was super large with no additional cost. The balcony could view part of the sea of Batu Ferringhi and I enjoy sitting on the balcony to view the sea and greenery facing the other side on to the hills. My wife was not happy with the mattress and pillows and next day it was replaced with additional pillows and a much comfortable mattress. We were very happy and the only set back is paying RM3 to the parking attendance. I believe the hotel management should bear this cost. Overall my experience was very good and thank the management for all the good with a 5 star ratings. Will go again in the future.
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Best staycation ever! My go to place for a break”
Tired of working from home all the time, cant travel to nearby states? Book a staycation at Double tree. I managed to get a great offer (although the offer doesnt come with a view), but the place is as great as when I visited before MCO. Although take note parking you have to pay MYR3 for 1 day. Other than that I love the pool and walking across the bridge to a nearby quiet beach. The room is spacious and clean and the hotel promote high SOP of cleanliness due to current covid situation. Highly recommended!
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Superb Hotel for Family with Kids for Family Room”
First impression, the check in was actually really bad. We reached an hour plus late for the actual check in time 3pm, but the rooms were not ready. I have a 4 month old baby with me, so it was really inconvenient. There was another couple with baby was waiting and experienced the same issue. Also very bad experience with payment during check out, they accidentally switched bills / name with my brother and caused some confusion as my brother had to pay twice!!! Seriously this is unacceptable. However, other than all the FRONT DESK issue which they clearly need to resolve ASAP, the rooms , service, pool, kids club, breakfast was really really good. We had a good time. Not far from Feringghi Market. Not far from town. We really enjoyed our stay. Especially if you book early, you get a really really good price for the family room. We enjoyed the family room the most. Please fix your front desk issue, otherwise everything was perfect. Staff were all helpful and friendly.
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Exceptional stay & service”
Stayed: 2 Night, Sky Terrace Suite Thumbs up: Chris meeting us upon arrival at the lobby & gave us speedy check in. Ensuring us for a room as we were early. Went for lunch & chris met us at the hotel’s restaurant( makan kitchen) personally to pass the room cards to us ensuring everything is all ready. Shanaka: for always checking up on my partner & i. Asking about the quality of the food & remembered that we didnt finished our nasi goreng even asked if there was something wrong. Went the extra miles to find a florist near the hotel that i could arrange for flower delivery for my partner. Beautiful room, nice view. Warm staffs from start to end. Truly a DoubleTree standard. The best DoubleTree in Malaysia. Staffs from JB & KL should learn from Penang as staffs here are way more warmer & friendlier.
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⭐️⭐️⭐️⭐️⭐️”
Overall is good! Customer service staffs did a very good job in welcoming their customers. I was so impressed with an idea of giving a warm cookies to each of their customers. That’s brilliant! And I loved how calming the place is. The room also is very comfortable. I would love to visit the place again with my partner in future. Keep up the good work always!
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Yummy cookies”
Yes, we get two welcome cookies as soon as we checked in & they are sooooo yummy ..... & huge! Such a warm welcome. Room is spacious, linens & towels are so clean & soft, smells so good. Room & balcony r so clean. No trace of stains on the lazy chair at the balcony. Feel quiet & safe. Breakfast buffet line is so good & delicious local food. Staff are very attentive. We love the whole experience, will b back again!
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Wonderful staff and service”
The hotel is very nice, as we knew from our previous trips, but on this visit, the staff were so welcoming and friendly to our family. From arranging the New Year Eve dinner to ensuring we had comfortable rooms close to each other, to the helpful and hardworking housekeeping staff, we were well taken care of. Thanks to Mr Karim, the General Manager, Mr Bob, Mr Baharain, and all the restaurant staff for making us feel at home. We will definitely go back to Doubletree Hilton in our next trip to Penang
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Beautiful Hotel, Beautiful Memories”
I booked for a One Bedroom Suite with Balcony and I got a spacious room complete with the view of Batu Ferringhi Beach! The location of the property is spot on. The building looks proud from afar and the inside reflects the outer image. I love the mattress and pillows, they're so comfortable. The bathroom and toilet are nice too. I will definitely come again when I visit Penang in the future. Thank you agoda!
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Nice, big and comfortable room”
Nice hotel. Big and comfortable room. Location wise is good as it is not far from the town. Price is reasonable. Check in check out was swift. However, the multilevel parking cannot cater for big car like 7 seater MPV. We have to park jockey parking for a rm30 per day. Also, please don’t bother to go to the public beach across the bridge. Totally a turned off. Very dirty beach. Plus point is the hotel swimming pool is not bad.
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Extraordinary visit”
Our visit to Double Tree Penang, was unforgettable memories. Main reception the staffs are very friendly, willing to share ideas especially rooms selection, very pleasant and caring staff, housekeeping superb, when we arise basin chokage, they’ve rectified it very professionally,,, thanks to the maintainability team. Great job. Coming back to F&B section, foods awesome. I loved the staffs especially The Captain of the F&B, very caring had the interest to make sure everyone enjoyed the meal, the housekeeping staff whom doing their job diligently without hesitation, not forgetting carpark guys whom really cares of our parkings. Overall during this pandemic, they ( Double Tree ) did their SOP professionally according to the SOP standards. Double Tree Team in Penang.... Hats off Great job
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Above expectations!”
This will be my choice of hotel for coming visits to Penang. i was mesmerized by how beautiful and luxurious the hotel is. Such a class ! The hotel staff on the other hand were so friendly and helpful and always with a smile. The breakfast is a must as they serve local Malaysian cuisine and its delicious to be honest. The room is very big for all four of us , the shower is cozy and we have a sofa bed. The swimming pool is huge and has two kids pool. also, to my surprise, they also have a linking bridge that will take you right to the beach from the hotel. how cool is that ? I've been to Penang many times before, but this hotel is one step above the rest and im definitely going to recommend to all of my friends.
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Vynikající”
Overall good stay, relaxing seaview.. Super comfy mattress and pillows.. Enjoyed the stay after so long MCO/interstate travel ban etc.. Special thanks to DTH team for preparing special cake for my wife birthday as requested and the mini deco prepared during checkin!! Walked into the room, quite upset to find the room was quite dusty, especially on the table edges.. i have allergic rhinitis and it flared up immediately due to the dust.. Hot water was a bit of issue, second day there was no hot water, but it was manageable due to the wheather.. On third day, we were shocked to find quite a number of bugs in the room after wokeup, surprised how all of them came in when we didnt open the balcony door the whole night.. Parking was so tight, had to tightly squeeze thru small passages up the ramp, many 4x4 passed with dents due to the narrow ramp..
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Pleasant Stay”
Travelling with 11 month baby, easy check in/out process. Room was clean & housekeeping staff was very attentive. Had ala carte dinner, burger was delicious. Breakfast buffet offer lots of variety and delicious. Access to the beach provided using the overhead bridge, public beach but was not crowded since we came during weekdays. Recommended for others to stay here :)
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