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Dusit Thani Laguna Phuket Hotel
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fitness centrum
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8,5 Velmi dobrá poloha
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8,5Poloha
Odstraněno z oblíbených
2016

Dusit Thani Laguna Phuket Hotel

Máte dotaz pro Dusit Thani Laguna Phuket Hotel?
Skvělé
Na základě 1019 hodnoceníCo si myslí hosté
8,5
90 % hodnotících by zařízení doporučilo.
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Ušetřete až 30 % s exkluzivními nabídkami Agoda!

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Nabídka pokojů
Vila se 2 ložnicemi u bazénu (Two Bedroom Pool Villa )
...
  • Výhled: Laguna
  • 292 m²/3143 ft²
  • 1 dvoulůžko
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Vila se 2 ložnicemi, bazénem a výhledem na moře (Ocean View 2-Bedroom Pool Villa)
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  • Výhled: Oceán
  • 292 m²/3143 ft²
  • 1 dvoulůžko velikosti „King...
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Pokoj Dusit Club s oddělenými postelemi (Dusit Club Room Twin Bed)
...
  • Výhled: Moře
  • 35 m²/377 ft²
  • 2 jednolůžka
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Suite s 1 ložnicí a dvoulůžkem velikosti King (1-Bedroom Suite with King Bed)
...
  • Výhled: Moře
  • 64 m²/689 ft²
  • 1 dvoulůžko nebo 2 jednolůž...
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Pokoj Dusit Club s postelí King (Dusit Club Room with King Bed)
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  • Výhled: Moře
  • 35 m²/377 ft²
  • 1 dvoulůžko nebo 2 jednolůž...
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Pokoj typu Deluxe s manželskou postelí velikosti King a výhledem na jezero (Deluxe Lake View King Bed)
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  • Výhled: Laguna
  • 32 m²/344 ft²
  • 2 jednolůžka nebo 1 dvoulůž...
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Dvojlůžkový pokoj Deluxe Lake View (Deluxe Lake View Twin Room)
...
  • Výhled: Laguna
  • 32 m²/344 ft²
  • 2 jednolůžka
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Apartmá s 1 ložnicí - Dvě lůžka (1 Bedroom Suite Twin Bed)
...
  • Výhled: Moře
  • 64 m²/689 ft²
  • 2 jednolůžka
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Pokoj Deluxe King s výhledem na oceán (Deluxe Ocean View King Room)
...
  • Výhled: Moře
  • 32 m²/344 ft²
  • 2 jednolůžka nebo 1 dvoulůž...
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Dvojlůžkový pokoj typu Deluxe se 2 oddělenými postelemi a výhledem na moře (Deluxe Ocean View Twin Room)
...
  • Výhled: Moře
  • 32 m²/344 ft²
  • 2 jednolůžka
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Dusit Thani Laguna Phuket Hotel – podrobnější informace

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Ověřená hodnocení cestovatelů

Hodnocení Agoda (1019)
Vybrat typ cestovatele
Čistota8,7
Vybavení8,5
Poloha8,5
Pohodlí a kvalita pokoje8,7
Služby8,7
Poměr cena/kvalita8,1
Stravování7,9
Podle ověřených zákazníků Agoda
Filtrování hodnocení
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více
Typ pokoje
Pokoj typu Deluxe s manželskou postelí velikosti King a výhledem na jezero
Pokoj Deluxe s dvoulůžkem velikosti King a výhledem na moře
Pokoj Deluxe King s výhledem na oceán
Pokoj Dusit Club s postelí King
více
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Zobrazeno 939 hodnocení
12345
9,6
David – Velká Británie
Pár
Dvojlůžkový pokoj Deluxe Lake View
7 noci/í, prosinec 2017
Vynikající
Great location by the beach, lovely room overlooking the lagoon, brilliant breakfirsts and staff so nice.Would love to go back.
Hodnoceno 10 ledna 2018
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5,6
Kyunam – Jižní Korea
Rodina s malými dětmi
Pokoj typu Deluxe s manželskou postelí velikosti King a výhledem na jezero
4 noci/í, prosinec 2017
old facility
all facilities are too old and room is too humid even if air conditioner is on.
Hodnoceno 02 ledna 2018
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4,4
Mike – Velká Británie
Pár
Pokoj Deluxe s dvoulůžkem velikosti King a výhledem na moře
3 noci/í, prosinec 2017
Outdated
Very outdated hotel. Premium price for average hotel. Food poor.
Hodnoceno 28 prosince 2017
Dear Khun Mike Thanks a lot for taking time out and providing us with your feedback, we really appreciate the same. We are 30 years old property and we have already started renovation of the resort and i am sure you noticed the newly renovated swimming pool, Pool Bar, Thai restaurant, and we also renovated 135 rooms this year. By next year we will be renovating the remain rooms and restaurants. Regarding food the kitchen team has already been informed and our executive chef will be looking into the same Hope to see you back again soon Regards Izhar Mohsin Director Of Revenue Management
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Dusit Thani Laguna Phuket Hotel
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8,0
Peter – Hong Kong
Rodina s malými dětmi
Dvojlůžkový pokoj Deluxe Lake View
1 noc, prosinec 2017
One of the best hotels in the Laguna Phuket
It has come a bit of age but they have continued to renovate the rooms. On the other hand there are a lot of beautiful, grown palm trees which give you a lot of shade.
Hodnoceno 27 prosince 2017
Dear Khun Peter Thanks a lot for the feedback and i am happy to hear that you had a memorable and relaxing stay with us and really appreciate the encouraging words Hope to see you soon again soon. Regards Izhar Moshin Director Of Revenue Management
Odpověď z 31 prosince 2017
Dusit Thani Laguna Phuket Hotel
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5,2
ispas – Rumunsko
Pár
Pokoj Deluxe s dvoulůžkem velikosti King a výhledem na moře
1 noc, prosinec 2017
Dissapointing! Lots of cash for nothing
It’s OLD! If you want something better Go to Amari (near patong beach) or Mövenpick. The staff is ok, but you don’t get what you pay for. The room service is very bad, in fact, after 1h they didn’t event call us to say they will be 30-45 mins late. so i had to cancel even though we were starving (at 23:00-24:00) after just checking in. The second night, we went to one of their restaurants and at 22:20 didn’t let us in because they were ‘closing’ at 22:30 which is not ok in every single way you put it. After this, we went to another restaurant from their facility and they barely accepted us not because it was our right to be there and order and give them cash but because we had to beg them for our 1 year and 3 months baby boy, so he could have something to eat. We asked for a salad with chicken well done (for the child) and 1 x tom yum. The waiter (girl) was ok, friendly, however i don’t know who was in the kitchen because this was the worst Tom Yum i ever had. Ever. The “so called” chicken salad only had 3 small pieces of chicken, frozen and not cooked at all and could feed the baby with an un-well-done-so-callled-chicken that i wouldn’t serve it to no one. Paid a lot for 10 days and i wouldn’t imagine we had these sort of issues that we’re not supposed to. After all we should’ve relax from the very first moment we came in. They didn’t have a room ready so they gave us a better one for only 1 night. So we couldn’t unpack. In the morning, after the breakfast they said we should wait until 14:00 and we’ll move to the new room. So we waited. It didn’t happen! They said we can stay in the same room one more night. So, we couldn’t unpack again. The next day they got it solved. In my opinion this shouldn’t have happend! Not ever! Since i can’t get anything out of this, i’ll leave a review here and everywhere i can so that others won’t have to go through this. This is from my/our point of view. I was subjective, read it and if you disagree, maybe this wa
Hodnoceno 23 prosince 2017
Dear Khun Ispas Really sad to hear that you have to go through so much during your holiday which was meant for you to relax and enjoy your time with your family. We are already looking into the feedback that you have provided us and will put all the corrective actions in place. I completely understand your situation and hope you provide us with one more oppertunity to turn your experience into a memory. Regards Izhar Moshin Director Of Revenue Management
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Dusit Thani Laguna Phuket Hotel
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6,4
Weerana – Spojené státy americké
Rodina s malými dětmi
Pokoj typu Deluxe s manželskou postelí velikosti King a výhledem na jezero
1 noc, prosinec 2017
Dobré
My money value in Phuket intend to get less each year. This hotel price should be no more than 5000 bath per night as the cheapest room not7,500. Not thing was a major problem accept it is far from Phuket city so you need to rent a car to get around so with the price we paid with choice that is no choice is a little too much over all. Food at the hotel is okay (not wow) in 2.5-3 stars hotel. I mean the presentation looks nice but the taste is not so much. Room were just finished renovated so it is a lot better than last time (2 years ago). Beache and pool are beautiful and Basically what you paid was for location location location! If you like calm and semi quiet and do not care to spent all day on the beach then this is not a bad choice. Spa is good with what if you willingly to pay. This hotel is full 3 Stars hotel with the history of 5 stars. Over all We enjoyed our stayed with my two boys who both 8years old for one full day . But if more than that it might be too bored
Hodnoceno 21 prosince 2017
Dear Khun Weerana Laguna as a destination is a very family and couple oriented and focus more on relaxing and rejuvenating away from the hustle and bustle of the city life. We are located in between Phuket town and Patong (downtown) making us equidistant t from each location. Regarding food taste i have already informed my kitchen team. Happy to hear that you liked our location and our resort is located in beach front have lovely lawns. Hope to see you back again soon Regards Izhar Moshin Director Of Revenue Management
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Dusit Thani Laguna Phuket Hotel
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10,0
Gary – Velká Británie
Pár
Pokoj Deluxe King s výhledem na oceán
3 noci/í, prosinec 2017
Great hotel
Great hotel in a great location lovely food clean and comfortable room, just one thing the restaurant under the lobby service not really that good, 3 complaints when I was in there, staff dident really communicate, overall all great stay and I will return
Hodnoceno 18 prosince 2017
Dear Khun Gary Thanks a lot for taking time out and providing us with your feedback and valuable comments.We are really happy to hear that your enjoyed your stay with us. Regarding the Laguna Cafe I have already briefed the Manager and will take it forward along with the team Hope to see you back again soon Regards izhar Mohsin Director Of Revenue Management
Odpověď z 19 prosince 2017
Dusit Thani Laguna Phuket Hotel
Zdá se vám toto hodnocení užitečné?|
8,8
Shiro
Rodina s malými dětmi
Pokoj Deluxe King s výhledem na oceán
2 noci/í, prosinec 2017
Friendly hotel with cozy room
We stayed in an ocean view room and had an infant baby with us. Staff were all friendly and helpful. The cot provided by the hotel was pretty nice, came with thick comfortable mattress. The hotel has a lift and access ramps that helped us to move around with a stroller seamlessly across buildings and floors, except when we went to the Thai restaurant and had to life it up n down the stairs a few times. Overall excellent value for money.
Hodnoceno 04 prosince 2017
Dear Khun Shiro Thanks a lot for taking time out and providing us with your valuable feedback. We at the Dusit Thani Laguna Phuket believe in proving Thai gracious hospitality and we are really happy to hear that you enjoy the same and had a relaxing and memorable stay. I have already thanked the concerned department which made your stay a memorable one. Regards Izhar Mohsin Director of Revenue Management
Odpověď z 19 prosince 2017
Dusit Thani Laguna Phuket Hotel
Zdá se vám toto hodnocení užitečné?|
4,8
Niamh – Thajsko
Skupina
Dvojlůžkový pokoj Deluxe s výhledem na moře
2 noci/í, listopad 2017
Poor value for money
The food was not great and over priced, the service was slow. And the faculties were run down.
Hodnoceno 28 listopadu 2017
Dear Khun Niamh Thanks a lot for providing us with your constructive feedback, we really appreciate it. I have already informed the Kitchen and service team about the feedback will put steps to improve the same. Regarding the age of the resort we are 30 years old resort and we have started to renovated the resort in steps. This year we finished 135 rooms, 2 restaurant, swimming pool and reception area. Next year we will be focusing on the remaining 90 rooms and rest of the resort. Hope to see you back soon. Regrads Izhar Mohsin
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Dusit Thani Laguna Phuket Hotel
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10,0
Anonymní
Pár
Pokoj Deluxe King s výhledem na oceán
6 noci/í, říjen 2017
beautiful beach area
we fully enjoyed our stay and we are grateful to everybody for their kind hospitality. the room, although small, was very comfortable, well appointed and with all the amenities you can wish for.. i seldom had such a good sleep in a new environment, perfect bedding and above all amazing tranquility. only two small snags, the television did not work properly and another is the sometimes slow service in the restaurants. the food though is really fresh, delicious and healthy. the beach area is huge making this place quite special. on that basis it really deserves a top rating. i was in the hotel around thirty years ago, but this time i will not wait so long to come back again
Hodnoceno 02 listopadu 2017
Dear Guest Thanks a lot for taking time out and providing us with your valuable feedback, we really appreciate the same. It is a pleasure to hear that you had a very memorable stay with us and had a relaxing time. I have already spoken to our IT and Service department on your feedback and will work on the same to rectify and improve the constructive feedback provided by you. Hope to see you soon back in our resort Regardsw Izhar Moshin
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Dusit Thani Laguna Phuket Hotel
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