Manila a zdejší nabídka všech 3 078 ubytování.
Skvělé8,6
Na základě 1021 hodnocení
87 % hodnotících by zařízení doporučilo.
Edsa Shangri-La Manila
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Interiér
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Interiér
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Skvělé hodnocení 8,6
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"Very comfortable and good service"

kok K.Malaysia
Bazén
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8,7 Velmi dobrá poloha
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8,7Poloha
  • 300 m od veřejné dopravy

  • Wi-Fi zdarma ve všech pokojích

  • vířivka

  • sauna

Ušetřete až 30 % s exkluzivními nabídkami Agoda!

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Nabídka pokojů
Pokoj typu Deluxe Tower Wing (Tower Wing Deluxe Room)
...
  • Výhled: Město
  • 34 m²/366 ft²
  • 1 dvoulůžko velikosti „King...
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Apartmá Premier (Premier Suite)
...
  • Výhled: Město
  • 67 m²/721 ft²
  • 1 dvoulůžko velikosti „King...
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Pokoj Horizon City (Horizon City Room)
...
  • Výhled: Město
  • 34 m²/366 ft²
  • 1 dvoulůžko velikosti „King...
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Pokoj typu Deluxe Garden Wing (Deluxe Garden Wing)
...
  • Výhled: Město
  • 34 m²/366 ft²
  • 1 dvoulůžko nebo 1 dvoulůžk...
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Máte dotaz pro Edsa Shangri-La Manila?

Edsa Shangri-La Manila – podrobnější informace

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Ověřená hodnocení cestovatelů

Hodnocení Agoda (1021)
Vybrat typ cestovatele
Čistota8,9
Vybavení8,8
Poloha8,7
Pohodlí a kvalita pokoje8,8
Služby8,7
Poměr cena/kvalita7,8
Poskytnuto ověřenými hosty Agoda
Filtrování hodnocení
Jazyk
English
日本語
한국어
简体中文
více
Typ pokoje
Pokoj typu Deluxe Tower Wing
Apartmá Premier
Pokoj Horizon City
Pokoj typu Deluxe Garden Wing
Seřadit podle
Zobrazeno 843 hodnocení
12345
10,0
fauzi – Austrálie
Rodina s malými dětmi
Pokoj Horizon City
Zůstal 2 nocí v říjen 2017
Excellent service with great malls nearby
Staffs is on top of their game
Hodnoceno 12 listopadu 2017
Zdá se vám toto hodnocení užitečné?|
6,8
emalyn – Filipíny
Rodina s malými dětmi
Pokoj typu Deluxe Garden Wing
Zůstal 4 nocí v listopad 2017
Dobré
if you book with garden wing just dont get the room near the chi spa its very old room and the bed is very low.
Hodnoceno 09 listopadu 2017
Dear emalyn, Thank you for taking the time to share your feedback with us. Please be assured that your observation about the room has been noted. At Edsa Shangri-La, Manila, we pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation that we have set for ourselves and you are certainly entitled to expect. We assure you that this has been shared our Engineering team so that we may look into possible refurbishment. Once again, thank you and we hope you will provide us with the opportunity to redeem ourselves by welcoming you again in the future. Yours sincerely, Amit O General Manager
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Edsa Shangri-La Manila
Zdá se vám toto hodnocení užitečné?|
10,0
Pilar – Spojené státy americké
Pár
Pokoj typu Deluxe Tower Wing
Zůstal 2 nocí v listopad 2017
Wonderful
My favorite place. No other place can compete with Edsa. Shang-ri-la when it comes to their objectives and success to satisfy and exceed expectations of their guests. THE BEST!
Hodnoceno 04 listopadu 2017
Dear Pilar, Thank you for taking the time to share your feedback with us. We look forward to having you with us again soon. Yours sincerely, Amit O General Manager
Odpověď z 06 listopadu 2017
Edsa Shangri-La Manila
Zdá se vám toto hodnocení užitečné?|
10,0
john – Filipíny
Pár
Pokoj Horizon City
Zůstal 2 nocí v prosinec 2016
Vynikající
you can never go wrong with shangri la hotels.
Hodnoceno 03 listopadu 2017
Dear john, Thank you for taking the time to share your experience with us! We look forward to welcoming you back. Yours sincerely, Amit O General Manager
Odpověď z 06 listopadu 2017
Edsa Shangri-La Manila
Zdá se vám toto hodnocení užitečné?|
8,4
Vimaladewi – Indonésie
Služební cestovatel
Pokoj typu Deluxe Garden Wing
Zůstal jednu noc v říjen 2017
The Service Can be Better
I stayed at EDSA Shangri-La for a conference. The location is very good, considering that Manila has bad traffic jams nowadays, it will be difficult for us to go around to buy things. EDSA Shangri-La is located not very far from the airport, and there is a big SM Mega Mall shopping center just next to it, so you can buy, eat and do window shopping. It's also connected to Shangri-La Plaza, a higher up shopping center. The food in Shangri-La is very good and delicious. I really enjoyed my breakfast, lunch and snack times during conference. However, there were some disappointing points I had during my stay and all were regarding services to the customer. First, no chairs to sit at the lobby. It is a 5 star hotel, so you expect a nice lobby with some sofa and nice chairs to sit while you wait for your guest or taxi. The big sofas at the lobby were not for free. You have to order something from the cafe if you sit at the sofa. When I asked if there were any chair I can sit while waiting for my taxi, the bellboy pointed to a small alley hidden behind the stairs and main lobby and have only 1 set of sofa and 2 single chairs. Not what I pictured in mind of a nice lobby from a very well known 5 star hotel. Second, I stayed for 2 nights with my friend. The first night was under my friend's name and the second night was under my name. We asked for a same room for 2 consecutive nights so we didn't need to move out our things and check in again. On the 2nd day of our stay, nobody clean our room until 5.30 PM. We need to call the cleaning service to send someone. They just easily said that they will send someone to clean the room without even apologizing or gave us reason why they didn't make up our room yet. By the time they arrived to make up the room, we were getting ready to have dinner, we need to take a bath etc. So I just asked for the cleaning guy to just take out the bins and make up the bed briefly. I hope EDSA Shangri-La can improve their service to the cu
Hodnoceno 27 října 2017
Dear Vimaladewi, Thank you for taking the time to share your experience with us. We are glad to hear that your stay was generally good. On the other hand, your other observations have also been noted. This will be shared to the department heads concerned so that they may review. Please know that we value guests' feedback as this helps us to continue to improve. Once again, thank you and we look forward to welcoming you again soon. Yours sincerely, Amit O General Manager
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Edsa Shangri-La Manila
Zdá se vám toto hodnocení užitečné?|
8,0
Sabrina – Austrálie
Pár
Pokoj typu Deluxe Tower Wing
Zůstal jednu noc v říjen 2017
Great location
Great location! They allowed us to check in at 12pm at no charge. Hotel staff are nice, except for the guard/security. It was raining hard, and it was around 2am, and we wanted food from outside to be delivered. The concierge told us that once the food has arrived, they will let us know. However the guard was rude. He won’t allow the food delivery guy to come in and made us go out in the rain to get our order in a rude way. We are checked in guest there and we were not even assisted with umbrella! Not good.
Hodnoceno 19 října 2017
Dear Sabrina, Thank you for taking the time to share your experience with us. Your feedback about our security during this time has been noted. At Edsa Shangri-La, Manila, we pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation that we have set for ourselves and you are certainly entitled to expect. We assure you that this has been discussed with our whole team so we can avoid a similar experience in the future. Once again, thank you for your understanding and appreciate your patience with us. We hope you will provide us with the opportunity to redeem ourselves by welcoming you again in the future. Yours sincerely, Amit O General Manager
Show more
Edsa Shangri-La Manila
Zdá se vám toto hodnocení užitečné?|
6,8
Marifie – Filipíny
Rodina s malými dětmi
Pokoj typu Deluxe Tower Wing
Zůstal jednu noc v říjen 2017
Dobré
We checked in for the 3rd year straight for my sons birthday. The last 2 years i informed them it was my son birthday and they sent up a cake as a small token for my son to enjoy. This time around, i informed the receptionist upon check in we were there for my sons birthday and he said they send a little something to the room later on in the evening. They must've forgotten because when we arrived to the room the room had been cleaned but no cake or brownies. I called the reception to find out if they were still sending the cake over. They said, what for? I explained to them and had to call 4 different times when finally they sent up a cake at 11pm. The last 2 years we stayed the weekend there for our sons birthday it was already there when we walked in from dinner. This time they forgot. We've stayed at a couple Shangrila resorts and this is probably the first time we didn't feel very special. Last, i found a sock under the bench in the shower. It probably belonged to the guest that stayed in the room before us. The room wasn't as clean as it use to be either. My son loves Edsa Shangrila because of their kids slide and kiddie pool amenities but i'll probably need to insist on staying at the Shangrila at the Fort next year.
Hodnoceno 16 října 2017
Dear Marifie, Thank you for taking the time to share your experience with us. Please accept our sincere apologies for the inconvenience experienced during your stay. At Edsa Shangri-La, Manila, we pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation that we have set for ourselves and you are certainly entitled to expect. Please be assured that your feedback will be shared to the team so this does not recur in the future. Once again, we thank you for your understanding and appreciate your patience with us. We hope you will provide us with the opportunity to redeem ourselves by welcoming you again to our hotel in the future. Yours sincerely, Amit O General Manager
Show more
Edsa Shangri-La Manila
Jeden cestovatel považuje toto hodnocení za užitečné. Souhlasíte?|
8,0
kok – Malajsie
Služební cestovatel
Pokoj typu Deluxe Garden Wing
Zůstal 5 nocí v říjen 2017
Good location
Very comfortable and good service
Hodnoceno 16 října 2017
Dear kok, Thank you for sharing your experience with us. We are extremely happy that you enjoyed your stay. Your feedback is encouraging as we strive to provide our guests a memorable experience. Once again, thank you for your feedback and we look forward to seeing you again in the hotel. Yours sincerely, Amit O General Manager
Odpověď z 26 října 2017
Edsa Shangri-La Manila
Zdá se vám toto hodnocení užitečné?|
8,0
James – Filipíny
Rodina s malými dětmi
Pokoj typu Deluxe Tower Wing
Zůstal jednu noc v červenec 2017
Excellent hotel
Nice hotel good location great staff and food
Hodnoceno 13 října 2017
Dear James, Thank you for taking the time to share your experience with us. We are delighted to heard that you had an over-all good experience with our hotel. Your feedback is encouraging as we strive to provide our guests a memorable stay. Once again, thank you for your feedback and we look forward to seeing you again in the hotel. Yours sincerely, Amit O General Manager
Odpověď z 26 října 2017
Edsa Shangri-La Manila
Zdá se vám toto hodnocení užitečné?|
9,6
maria – Filipíny
Služební cestovatel
Pokoj typu Deluxe Garden Wing
Zůstal jednu noc v říjen 2017
Food needs improvement
I do not like the foodp
Hodnoceno 13 října 2017
Dear maria, Thank you for taking the time to share your experience. Your comment about the food has been noted. At your most convenient time, we would like to request to get further details on which food you found unfavorable. Once again, thank you and we look forward to having you with us again soon. Yours sincerely, Amit O General Manager
Odpověď z 26 října 2017
Edsa Shangri-La Manila
Zdá se vám toto hodnocení užitečné?|
12345
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Edsa Shangri-La Manila
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