Fraser Suites le Claridge Champs-Elysees
Fraser Suites le Claridge Champs-Elysees
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Apartmá typu Executive Fraser Suites le Claridge Champs-Elysees
Apartmá typu Executive
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Poloha
Vynikající
9,6
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Odstraněno z oblíbených
2017

Fraser Suites le Claridge Champs-Elysees

Ubytování v centru (Paříž)
Máte dotaz pro Fraser Suites le Claridge Champs-Elysees?
Skvělé
Na základě 201 hodnoceníCo si myslí hosté
8,1
84 % hodnotících by zařízení doporučilo.
  • Letištní přeprava

  • 330 m od veřejné dopravy

  • Centrum města

  • Wi-Fi zdarma ve všech pokojích

Nabídka pokojů
8,2
Skvělé
Pohodlí a kvalita pokoje
Apartmá typu Executive (Executive Suite)
Apartmá typu Executive (Executive Suite)
...
  • 35 m²/377 ft²
  • nekuřácké pokoje
  • 2 jednolůžka nebo 1 dvoulůž...
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Executive apartmá 1 ložnice (1 Bedroom Executive Suite)
Executive apartmá 1 ložnice (1 Bedroom Executive Suite)
...
  • 55 m²/592 ft²
  • nekuřácké pokoje
  • 2 jednolůžka
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Apartmá typu Deluxe (Deluxe Suite)
Apartmá typu Deluxe (Deluxe Suite)
...
  • Výhled: Ulice
  • 40 m²/431 ft²
  • 1 dvoulůžko nebo 2 jednolůž...
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Pokoj typu Deluxe s jednolůžkem (Deluxe One Bed)
Pokoj typu Deluxe s jednolůžkem (Deluxe One Bed)
...
  • Výhled: Ulice
  • 65 m²/700 ft²
  • 1 dvoulůžko a 1 pohovka neb...
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Penthouse apartmá (Penthouse Suite)
Penthouse apartmá (Penthouse Suite)
...
  • 170 m²/1830 ft²
  • vana
  • 2 jednolůžka a 2 dvoulůžka ...
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Apartmá se dvěma ložnicemi (2 Bedroom Suite)
Apartmá se dvěma ložnicemi (2 Bedroom Suite)
...
  • 90 m²/969 ft²
  • nekuřácké pokoje
  • 1 dvoulůžko
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Apartmá Deluxe se 2 ložnicemi a výhledem na Champs-Elysées (Two-Bedroom Deluxe Suite with Champs Elysees View)
Apartmá Deluxe se 2 ložnicemi a výhledem na Champs-Elysées (Two-Bedroom Deluxe Suite with Champs Elysees View)
...
  • 120 m²/1292 ft²
  • vana
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Máte dotaz pro Fraser Suites le Claridge Champs-Elysees?
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Fraser Suites le Claridge Champs-Elysees – podrobnější informace

Fraser Suites le Claridge Champs-Elysees – podrobnější informace

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Ověřená hodnocení cestovatelů

Hodnocení Agoda (201)Hodnocení Booking.com (1523)
Vybrat typ cestovatele
Čistota8,0
Vybavení7,8
Poloha9,6
Pohodlí a kvalita pokoje8,2
Služby7,9
Poměr cena/kvalita7,6
Podle ověřených zákazníků Agoda
Filtrování hodnocení
Jazyk
English
العربية
Français
日本語
více
Typ pokoje
Apartmá typu Executive
Executive apartmá 1 ložnice
Apartmá typu Deluxe
Pokoj typu Deluxe s jednolůžkem
více
Seřadit podle
Zobrazeno 150 ověřených hodnocení
12345
10,0
Steven – Austrálie
Pár
Apartmá typu Executive
2 noci/í, duben 2018
perfect location ”
This has been my favorite hotel to date. Everything was wonderful and the staff could not have been more accommodating and friendly. I would recommend this hotel to anyone I know
Hodnoceno 04 května 2018
2,0
Vincent – Indonésie
Na služební cestě
Apartmá se dvěma ložnicemi
4 noci/í, leden 2018
WORST hotel I've ever been to in my life!”
Ok. Location was fantastic but the hotel does not deserve any stars and I wont give it a higher rating just cos of its location. IfIi could give this hotel 0 stars, I would. Awful service. Bad housekeeping. Rude and arrogant manager. Room smells musky and was not cleaned properly. Coffee machine was dirty with used capsules still inside at checkin. Empty toileteries were not replaced in the toilets and new ones were placed at front door. Towels were just thrown under the sink. Clogged drains and broken lifts. Housekeeping only started at 7pm! Gym was really smelly. Cant believe they call the decor avant garde when it was extremely dated with holes in the room walls! You can't even watch tv cos it was really badly positioned and blocked by curtains. Calls itself a 5 star hotel but service and facilities are worse than a 3 star hotel! There are loads of better and cheaper hotels in Paris and I would NEVER stay here again. I don't understand how it gets some good reviews.
Hodnoceno 16 února 2018
Dear Guest, I do sincerely apologize for the image you have of our Residence and that your first good impression did not last. This is not the reflexion of the service we are proud to provide to our valued customers. Many reviews and comments sites are very good examples of how highly our customers recognize the quality of service we offer and how highly they tend to recommend us to their friends and family. We did try to call you to discuss further with you your experience but unfortunately, we were not able to reach you, which is a pity. I am also very sorry to read your disappointment about members of my team. The behavior you are describing is exactly the opposite of how we are and of the type of service we are proud to provide to our guests. Please trust that we aspire to certain essential priorities, among many, such as customer satisfaction and impeccable service from every department. With my renewed apologies, Best Regards Louise Petrakis Operations Manager
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Fraser Suites le Claridge Champs-Elysees
8,4
Ramond – Indonésie
Rodina se staršími dětmi
Pokoj typu Deluxe s jednolůžkem
5 noci/í, prosinec 2017
Great Stay !”
Great location, very helpful staff, good security, clean rooms, nice beds ..
Hodnoceno 17 ledna 2018
Dear Guest, Thank you so much for your kind words regarding your recent stay at Fraser Suites Le Claridge. I am delighted to read that you had a great time and that you think so highly of us. Kindly be informed that I have shared your very sincere words to the entire team, as knowing that achieving our aims fills us with great pride. We really look forward to welcoming you back in the very near future. Warm Regards, Louise Petrakis Operations Manager
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Fraser Suites le Claridge Champs-Elysees
8,0
Michael – Kanada
Pár
Pokoj typu Deluxe s jednolůžkem
4 noci/í, prosinec 2017
Better Value Elsewhere”
At 60% reduction it was not quite worth the money. Tired, very tired carpets, slapped on coat of white paint, trim of simple painted 2x1 pine wood. Good space, good bed, tiniest, drabbest toilet room - barely room to squeeze by the door. Good breakfast, very good staff everywhere, , spacious living area in our room unit...just cheap feeling - not up to it’s fancy Camps Elysees address.
Hodnoceno 18 prosince 2017
Dear Guest, I do sincerely apologize for the image you have of our Residence. This is definitely not a reflexion of the service we are proud to provide to our customers. Please trust that any suggestions or opinions related to our service or our facilities is highly taken into consideration and, if in any way improvements can be made be well assured that our will is to achieve this goal. We aspire to certain essential priorities, among many, such as customer satisfaction and impeccable service from every department. I apologies if these aspects were not entirely achieved and we will definitely work towards improving them as much as we can. With my renewed apologies, Best Regards, Louise Petrakis Operations Manager
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Fraser Suites le Claridge Champs-Elysees
9,6
AKARIM – Jordánsko
Rodina se staršími dětmi
Executive apartmá 1 ložnice
3 noci/í, listopad 2017
Vynikající”
Excellent hotel with excellent location. The whole family enjoyed the stay at this lovely place. The suite was spacious, clean, and comfortable. We certainly would consider this hotel for any future stay in Paris. The staff were great.
Hodnoceno 30 listopadu 2017
Dear Guest, Thank you so much for taking the time to share your detailed comments on Agoda following your recent visit. I am pleased to read that you have enjoyed your stay with us. We are all looking forward to welcoming you back to your Parisian home very soon! Warm Regards, Louise Petrakis Operations Manager
Odpověď z 01 prosince 2017
Fraser Suites le Claridge Champs-Elysees
9,6
Azizi – Malajsie
Pár
Apartmá typu Executive
3 noci/í, listopad 2017
Large apartment, well decorated, excellent location.”
The apartment is on Avenue Champs Elysees with easy access to shops , supermarket, restaurants and metro. Louis Vuitton was just across the road.The apartment was huge and well decorated with full kitchen facilities. We were given a late check out time of 2pm. We will definitely stay there again
Hodnoceno 26 listopadu 2017
Dear Guest, Thank you so much for your wonderful comments. I am delighted to read that you have appreciated the location of our Residence as well as our luxurious fully equipped Penthouses. Awaiting the pleasure to welcome you back in your Parisian home and surprise you once more with our thoughtful and caring service. Sincerely yours, Louise Petrakis Operations Manager
Odpověď z 01 prosince 2017
Fraser Suites le Claridge Champs-Elysees
9,6
Hisham – Saúdská Arábie
Pár
Apartmá typu Executive
3 noci/í, listopad 2017
Paris shot holiday ”
Very nice apartment hotel on the Champs-Élysées. Very wide and comfortable rooms and well decorated and equipped with kichen and coffee maker. 1 and 2 bedrooms are available. On Champs-Elysées a lot of shopping stores, cafes and restaurants are within walking distance. Franklin Roosevelt’s is the nearest metro station. Staff is very nice and always warm welcoming the guests.
Hodnoceno 20 listopadu 2017
Dear Guest, Once again, thank you so much for those wonderful compliments. There is no best reward to us than to read you have appreciated your stay in our luxurious Penthouses. Awaiting the pleasure to welcome you back in your Parisian home and surprise you once more with our thoughtful and caring service. Sincerely yours, Louise Petrakis Operations Manager
Odpověď z 22 listopadu 2017
Fraser Suites le Claridge Champs-Elysees
7,6
RABEEA – Spojené arabské emiráty
Rodina s malými dětmi
Pokoj typu Deluxe s jednolůžkem
1 noc, listopad 2017
good location hotel”
i think this hotel is very good for family ,the staff is supportive , i met two of them front desk Ms Diana in check in and check out she is very good in welcoming and give you the feel of home and respect as well Manager Mr. Lutfi , he is very professional and supportive and solve maker . the hotel is in old building with new furniture , no swimming pool and very small place for breakfast with little options of food but the staff they are good in the breakfast venue . they have perfect service free calls for certin countries as well free internet device , this is one of the best services i seen . i have problem to call the reception from the room , so i hope they can keep somthing to explain for the guests the steps to use the room phone . the room was clean however i didnt find the hotel slippers . finally my experience was good in this hotel .
Hodnoceno 14 listopadu 2017
Dear Guest, Thank you so much for taking the time to share your detailed comments on Agoda, following your recent visit. I am pleased to read that you have enjoyed your stay at Fraser Suites Le Claridge. Lotfi and all the Reception team were extremely delighted to read your wonderful compliments about the high-quality service they do strive to provide every day. There is no best reward to us! We are all looking forward to welcoming you back to your Parisian home very soon! Warm Regards, Louise Petrakis Operations Manager
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Fraser Suites le Claridge Champs-Elysees
9,6
Liu – Čína
Skupina
Executive apartmá 1 ložnice
2 noci/í, září 2017
Vynikající”
Amazing location. Suite old but big for 4 ppl
Hodnoceno 04 listopadu 2017
Dear Guest, Thank you so much for sharing your comments on Agoda, following your recent stay. I am delighted to read that you have appreciated our Residence. Awaiting the pleasure to welcome you back at Fraser Suites Le Claridge and provide you with our professionalism, best care and attention. Sincerely yours, Louise Petrakis Operations Manager
Odpověď z 10 listopadu 2017
Fraser Suites le Claridge Champs-Elysees
3,6
Christopher – Filipíny
Na služební cestě
4 noci/í, říjen 2017
Přijatelné”
i have been booking with Agoda for the hotel and this is the first time i encountered check in after a long travel for 14 hours to wait till past 4pm to get my room and can not change my booking. To top it all the rate at Agoda is higher than the internet rate and i have requested if i can reduce by one day the staff are very arrogant and not very accommodating despite i have requested to talk to the Manger. And while waiting for my room in my lobby i noticed a lot of clients of the hotel are disappointed and frustrated with their experience in the hotel. this is the first time i have encountered this kind of booking. I travel six months in a year and have stayed in all kinds of hotel. I tried booking this hotel so next time if i bring my family i know how it is and my family members, so i know they are in good hands. this is a terrible experience. After waiting so long and when i entered the room , the room is stuffy and it's supposed to be non-smoking room, seems like someone smoke in the room. Upon entering i started to get allergies due to the condition of the room i have requested from the front desk and i need to move to a different hotel and requested if they can reverse the charges of my room but i will pay for one night stay and they are not very accommodating i don't know what kind of staff do they have this is not the hospitality standard. When i decided that i am moving hotel then the manager decided to reduce my one night stay ( oct 31,2017 my last day stay ) and i told her this is too late . I inquired if i can be charge only one night the manager declined. Anyway i did not stay in the hotel even for any night . Can i request if i can only be charge for one day stay and reverse the other nights back to my credit card thank you
Hodnoceno 02 listopadu 2017
Dear Guest, I do sincerely apologize for the image you have of our Residence. This is definitely not a reflexion of the service we are proud to provide to our customers. Please trust that any suggestions or opinions related to our service or our facilities is highly taken into consideration and, if in any way improvements can be made be well assured that our will is to achieve this goal. I would kindly like to highlight however that our entire team did the very best to meet your requirements and give you the access to the room. You did decide to leave although we did offer different choices of rooms. I did personally offer to credit one night as a gesture of good will considering your dis satisfaction and despite the cancelation policies stating that the payment was nonrefundable. With my renewed apologies, Best Regards, Louise Petrakis Operations Manager
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Fraser Suites le Claridge Champs-Elysees
8,0
Hai – Vietnam
Pár
Apartmá typu Executive
2 noci/í, říjen 2017
Velmi dobré”
I had a wonderful vacation in Fraser Suites. The hotel is perfect, good location, most of staff are nice. There was only problem with the guy on the door, i think he is the doorman, anh sometimes he spoke arabian and he has skinhead. His altitude is not good, he dont care bout the client, open the door grumpily.
Hodnoceno 26 října 2017
Dear Guest Thank you so much for taking the time to share your precious comments with us. We are all delighted that you have enjoyed your stay at Fraser Suites Le Claridge. I am very sorry to read however your disappointment about members of my team. I would like to apologize for this behavior. It is exactly the opposite of how we are and of the type of service we are proud to provide to our guests. Please trust that we aspire to certain essential priorities, among many, such as customer satisfaction and impeccable service from every department. I apologies if these aspects were not entirely achieved and we will definitely work towards improving them as much as we can. I sincerely hope that we will have a new chance to welcoming you back in the very near future. Please do not hesitate to contact me directly when you make your next reservation with us and I will personally make sure that we provide you the best care and attention. Best Regards Louise Petrakis Operations Manager
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Fraser Suites le Claridge Champs-Elysees
6,8
Irene – Filipíny
Skupina
Apartmá typu Executive
10 noci/í, září 2017
Great except for house keeping”
Great location, good spacious beautiful room. Overall nice hotel but house keeping was a blur— (1) towel and toiletries irregular count replacement (2) coffee condiments sometimes unreplenished (3) coffee machine did no filter paper replacement and cleaning. To top it all of they are hard to reach, even front desk cant seem to reach them. First time to encounter hotel/service appartment with housekeeping starting at 9:30am. I encountered one in the hallway but she does not seem to want to help. Needs improvement.
Hodnoceno 02 října 2017
Dear Guest, Thank you so much for your comments. I am delighted to read that you have appreciated our Residence. I have well noted your detailed feedback on the Housekeeping service you received. Your precious comments have been shared with our Head Housekeeper for immediate action. Please trust that we aspire to certain essential priorities, among many, such as customer satisfaction and impeccable service from every department. I apologies if these aspects were not entirely achieved and we will definitely work towards improving them as much as we can. Awaiting the pleasure to welcome you back at Fraser Suites Le Claridge and provide you with our professionalism, best care and attention. Sincerely yours, Louise Petrakis Operations Manager
Show more
Fraser Suites le Claridge Champs-Elysees
7,6
Mohammed – Saúdská Arábie
Rodina s malými dětmi
Apartmá typu Executive
4 noci/í, září 2017
Great Hotel with minor remarks ”
Great Hotel - Class A locatoin - Clean place with big welcoming reception. I enjoyed staying at the hotel with all facilities, it located at the heart of Champs Elyees. However, two minor issues must be mentioned , No Vehicle parking where the had to use public parking for 40€ per day and bad house keeping, they may skip your room as they didnt clean our room for two days and had to go down to lobby and made a complaint. overall I highly recommend it for 3-4 days stay .
Hodnoceno 08 září 2017
Dear Guest, Thank you so much for your comments. I am delighted to read that you have appreciated our Residence. I have well noted your feedback on the Housekeeping service you received. Please be ensured that your comments have been shared with our Head Housekeeper for immediate action. Awaiting the pleasure to welcome you back at Fraser Suites Le Claridge and provide you with our professionalism, best care and attention. Sincerely yours, Louise Petrakis Operations Manager
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Fraser Suites le Claridge Champs-Elysees
10,0
Ali – Katar
Pár
Apartmá typu Deluxe
1 noc, únor 2017
very nice and clean ”
very nice and clean
Hodnoceno 03 srpna 2017
Dear Guest, Thank you so much for taking the time to write a review on our property following your recent stay.The entire team is delighted to read that you had an enjoyable experience. Awaiting the pleasure to welcoming you back in your new “Parisian home” for another great stay! Warm Regards Louise Petrakis Operations Manager
Odpověď z 25 srpna 2017
Fraser Suites le Claridge Champs-Elysees
9,2
Jennifer – Filipíny
Rodina se staršími dětmi
Apartmá typu Executive
4 noci/í, květen 2017
Will definitely comeback again. I love everything about this hotel/ suite”
And a big shout out for the front desk staff... forgot their names 👍🏻
Hodnoceno 17 května 2017
7,2
Ahmed – Saúdská Arábie
Pár
Apartmá typu Deluxe
5 noci/í, květen 2017
Basically apartments”
Its a good serviced apartment with very good friendly staff. Location for Champs Elysses seekers is good but Champs Elysees is manifested with thievs and pickpockets so its dangerous around here and dirty. The facilities are not much, no complimentary water, no mini bar, no room service at night. Value for money is good for May rates.
Hodnoceno 15 května 2017
9,6
Nurul – Malajsie
Rodina s malými dětmi
Executive apartmá 1 ložnice
1 noc, březen 2017
Great location!!”
The location is amazing as it is smack in the middle of the famous champs elysees road. Staff are super helpful n friendly. Rooms are big n spacious
Hodnoceno 30 března 2017
3,2
kevion – Indonésie
Pár
Apartmá typu Executive
3 noci/í, leden 2017
Bad service”
Bad service
Hodnoceno 05 února 2017
8,8
Elisabeth – Švýcarsko
Samostatný cestovatel
Apartmá typu Executive
2 noci/í, leden 2017
Good place to stay”
It's located right on Champs-Elysées but very quiet. We had problems with the bed matresses in the room and the staff readily changed and even upgraded us to another suite. We were more than pleased about that.
Hodnoceno 02 února 2017
8,4
LOUISE – Jihoafrická republika
Rodina se staršími dětmi
Executive apartmá 1 ložnice
2 noci/í, prosinec 2016
PARIS STAY 2016”
The apartment was lovely but would not recommend for people who don't like climbing step stairs as one needs to climb spiral type stairs to the main bedroom, also not easy to get heavy suitcases up such a small staircase. Check which tower your apartment is booked in as there were major renovations going on outside our apartment during our stay which we were not advised on prior to booking. Not all the rooms have a view of the Champs-Elysees so check this before confirming your booking. Position of accommodation great and Hop on Hop off Bus has a stop just up the road is you are using this mode of transport for sightseeing.
Hodnoceno 11 ledna 2017
12345
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