Rezervujte nyní: Gateway Hotel (Marco Polo)

Skvělé
Na základě 3501 hodnoceníCo si myslí hosté
8,6
/
10
96 % hodnotících by zařízení doporučilo.

Ověřená hodnocení cestovatelů

Hodnocení Agoda (3501)Hodnocení Booking.com (1437)
8,6
/
10
Skvělé
Na základě 3501 hodnocení
Čistota8,8
Vybavení8,5
Poloha9,4
Pohodlí a kvalita pokoje8,9
Služby8,6
Poměr cena/kvalita8,2
Podle ověřených zákazníků Agoda
Všechny jazyky
Všichni cestovatelé (3501)
Všechny typy pokojů
Zobrazeno 2606 ověřených hodnocení
10,0
Vynikající
nerysha – Filipíny
Rodina s malými dětmi
Superior
1 noc, září 2018
ONE OF THE BEST”
Below the hotel is already the gateway shopping area. The hotel is in the center of the luxurious shopping areas.
Hodnoceno 24 září 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 05 října 2018
Gateway Hotel (Marco Polo)
9,2
Vynikající
ayelet – Izrael
Rodina se staršími dětmi
Superior
Nocí: 3, září 2018
Vynikající”
we asked for a high floor room and initially located in the 4th floor. on the 2nd morning there were renovations so we could not sleep. we had a new room on the night after. it was un comparable and badly influenced on our stay
Hodnoceno 19 září 2018
Dear Ayelet, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times. Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future. Best regards, Dalip Singh General Manager Marco Polo Hotels – Hong Kong
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Gateway Hotel (Marco Polo)
9,6
Vynikající
june – Indonésie
Skupina
Superior
Nocí: 2, září 2018
Hotel is perfect except for the bed”
The hotel location is super. Connected to the mall. The staffs are nice. But concern about the bed. Maybe its time for hotel to change the bed. It is not so comfortable.
Hodnoceno 14 září 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 20 září 2018
Gateway Hotel (Marco Polo)
10,0
Vynikající
antonette – Filipíny
Rodina s malými dětmi
Pokoj Deluxe
Nocí: 3, září 2018
Great location and superb service”
location is great and very accessible.
Hodnoceno 10 září 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 12 září 2018
Gateway Hotel (Marco Polo)
8,4
Skvělé
LOH – Singapur
Rodina s malými dětmi
Superior
Nocí: 4, září 2018
Very good location ”
Very good location and friendly staff, will be return again.
Hodnoceno 09 září 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 12 září 2018
Gateway Hotel (Marco Polo)
9,6
Vynikající
Hendi – Indonésie
Rodina s malými dětmi
Pokoj Deluxe
Nocí: 6, červen 2018
Great”
Very nice location, Harbour City is a great place for shopping and the view are amazing
Hodnoceno 01 září 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 04 září 2018
Gateway Hotel (Marco Polo)
9,6
Vynikající
Florzelech – Filipíny
Pár
Pokoj Premier
Nocí: 5, srpen 2018
One of my favorite hotels in HK!”
Location is perfect since its very close to all attractions and shopping area. Friendly staff!
Hodnoceno 28 srpna 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 29 srpna 2018
Gateway Hotel (Marco Polo)
9,6
Vynikající
Jeanett – Filipíny
Rodina s malými dětmi
Superior
Nocí: 3, srpen 2018
Best, nice , accessible , complete facilities , clean and new rooms , big beds ”
Our come back to gateway after 10 years maybe . Wow we were impressed by the rooms and facilities . Big rooms , big beds and handyphone Call and surf all you can . Accessible to harbour city . Amenities a lot . It’s just lobby it’s too small for a 5 star hotel . It’s quite simple too . Not so confortable seats in the lobby . The front desk also under men maybe add more people in the reception coz checking in always long line . Concierge and bell service are all ok and helpful . We will stay in gateway again .
Hodnoceno 25 srpna 2018
Dear Jeanett, Thank you for taking the time to share your experience with us. Your comment about the improvement of the hotel lobby has been well received and our team will look into addressing this accordingly. We thank you for your comments and suggestions as they are indeed crucial in supporting our improvement efforts. We are delighted to learn that in spite of the above, you did have an enjoyable stay with us and we look forward to welcoming you back at Marco Polo Gateway Hotel. Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
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Gateway Hotel (Marco Polo)
7,6
Velmi dobré
Ting – Singapur
Rodina se staršími dětmi
Superior
Nocí: 3, srpen 2018
Velmi dobré”
The housekeeping standard could improve, the used glass still have lipstick stain on it after cleaning.
Hodnoceno 23 srpna 2018
Dear Ting, Thank you for taking the time to share your experience with us. Your comments have been well received. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times. Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future. Best regards, Dalip Singh General Manager Marco Polo Hotels – Hong Kong
Show more
Gateway Hotel (Marco Polo)
8,8
Skvělé
Imelda – Filipíny
Rodina s malými dětmi
Pokoj Premier
Nocí: 3, srpen 2018
Babymoon With kids... ”
We decided to do a quick trip to HONGKONG to take advantage of the declared holidays in the Philippines. Little did we know that there would be a major aviation accident the day before our scheduled trip. Long story short, our 10:50am flight took off at 9:10pm. We arrived at the hotel past 1am. Luckily, we did not wait long before a hotel staff answered the phone to let us in thru the back entrance. Checking-in was a breeze since I already paid for our stay in full thru AGODA. Overall, we had a pleasant stay.
Hodnoceno 22 srpna 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 24 srpna 2018
Gateway Hotel (Marco Polo)
9,6
Vynikající
Christine
Skupina
Pokoj typu Continental Deluxe
Nocí: 3, srpen 2018
Vynikající”
Great location, great place to stay especially if you are travelling with and elderly. All the staff are friendly and helpful and that includes the room attendant. Shops and restaurants are close by. MTR station though is not that close.
Hodnoceno 14 srpna 2018
10,0
Vynikající
Michelle – Spojené státy americké
Rodina s malými dětmi
Apartmá Superior
Nocí: 9, červenec 2018
Love this hotel!”
We've been staying at this hotel now for over 2 decades and love staying there everytime. The convenient location to Star Ferry (5 minute walk), MTR station (5 minute walk) and easy indoor access to 4 shopping malls and restaurants make this an unbeatable place to stay. And the Staff is always friendly and helpful!
Hodnoceno 07 srpna 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 09 srpna 2018
Gateway Hotel (Marco Polo)
8,8
Skvělé
TAKEHIKO – Japonsko
Na služební cestě
Pokoj typu Continental Deluxe
Nocí: 2, říjen 2017
Good location”
Nice stay in Club Floor, and nice staffs to book some dinner.
Hodnoceno 05 srpna 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 09 srpna 2018
Gateway Hotel (Marco Polo)
10,0
Vynikající
Guy – Spojené státy americké
Pár
Pokoj Deluxe
1 noc, srpen 2017
Great Location, Great Amenities, Great Service”
Really enjoyed our weekend stay. We highly recommend!
Hodnoceno 29 července 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 30 července 2018
Gateway Hotel (Marco Polo)
7,2
Velmi dobré
Jennifer – Filipíny
Rodina se staršími dětmi
Rodinný pokoj typu Premier
Nocí: 3, červen 2018
Value for money”
Big room, nice location, best thing is the free handy phone so we're always wifi connected
Hodnoceno 20 července 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 25 července 2018
Gateway Hotel (Marco Polo)
10,0
Vynikající
Samantha – Filipíny
Rodina se staršími dětmi
Pokoj Premier
Nocí: 4, červen 2018
Best location”
We always stay in this hotel whenever we are in HK. Very conveniently located in the middle of Tsim Sha Tsui, with close proximity to the mall and high end stores. There are also a lot of available restaurants in the area. Overall a good place to stay, with good selection for breakfast food.
Hodnoceno 14 července 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 16 července 2018
Gateway Hotel (Marco Polo)
9,2
Vynikající
Avelino – Filipíny
Pár
Superior
Nocí: 4, červenec 2018
Vynikající”
Location is great! Friendly helpful staff. Highly recommend
Hodnoceno 10 července 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 12 července 2018
Gateway Hotel (Marco Polo)
9,6
Vynikající
rerkrooj – Thajsko
Rodina s malými dětmi
Apartmá Superior
Nocí: 3, červenec 2018
Very clean rooom no odor and room very new as it just renovate ”
Location heart of the shopping center plenty of food
Hodnoceno 07 července 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 09 července 2018
Gateway Hotel (Marco Polo)
10,0
Vynikající
Leslie – Filipíny
Rodina s malými dětmi
Pokoj Deluxe
Nocí: 5, květen 2018
BEST HOTEL IN TST”
They gave me a very accommodating stay in exchange for the unavoidable circumstances happened in the hotel. As a regular guest, I will keep coming back! excellent service and feel at home in this nice hotel as my second home.
Hodnoceno 21 června 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 25 června 2018
Gateway Hotel (Marco Polo)
9,2
Vynikající
pinho – Malajsie
Rodina se staršími dětmi
Rodinný pokoj typu Premier
Nocí: 4, červen 2018
Excellent ”
Location is perfect
Hodnoceno 20 června 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 25 června 2018
Gateway Hotel (Marco Polo)
8,0
Skvělé
michael – Indonésie
Rodina se staršími dětmi
Pokoj Premier
Nocí: 5, červen 2018
Perfect location, staffs are very helpful, room size is adequate”
Room may needs more vacuum or install air purifier to remove unwanted dust since affected my children who a bit sensitive to dust.
Hodnoceno 20 června 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 25 června 2018
Gateway Hotel (Marco Polo)
10,0
Vynikající
Rosella – Filipíny
Rodina s malými dětmi
Superior
Nocí: 3, červen 2018
Vynikající”
Marco Polo Gateway Hong Kong is the place my family goes to each year. Why? Because the convenience of the location and the comfort you get for your vacation. The facilities and the accomodation is really excellent. The staff from the hotel also gives us quick email responses for all our inquiries. We will definitely keep going back to this place.
Hodnoceno 18 června 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 19 června 2018
Gateway Hotel (Marco Polo)
9,6
Vynikající
Manolita – Filipíny
Skupina
Pokoj typu Continental Deluxe
Nocí: 3, červen 2018
Great Stay”
Wonderful stay, always is at the Marco Polo Gateway....location, food, service at its prime!
Hodnoceno 18 června 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 19 června 2018
Gateway Hotel (Marco Polo)
9,2
Vynikající
pinho – Malajsie
Rodina se staršími dětmi
Pokoj Deluxe
Nocí: 4, červen 2018
Excellent location ”
Excellent location , close to everything, shopping malls , plenty restaurant nearby, 5 mins to MRT and walking distance to ferry pier 9 where u can easily get to hk island .
Hodnoceno 18 června 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 19 června 2018
Gateway Hotel (Marco Polo)
10,0
Vynikající
Dennis – Filipíny
Pár
Superior
Nocí: 4, červen 2018
Vynikající”
Everything we needed were just there. We like staying at the Marco Polo hotels whenever we are in Hong Kong.
Hodnoceno 16 června 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 19 června 2018
Gateway Hotel (Marco Polo)
6,8
Dobré
Marjorie – Filipíny
Skupina
Superior
Nocí: 3, květen 2018
Good location but pricey”
The location of the hotel is just good, because though it is very near the shopping mall but quite a walk from the MTR station. I find the price of the hotel on the high side, considering that facilities are just satisfactory. The breakfast place on the 3rd floor has a wide array of choices but the food takes time to be replenished.
Hodnoceno 10 června 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 11 června 2018
Gateway Hotel (Marco Polo)
9,6
Vynikající
Muljadi – Indonésie
Na služební cestě
Pokoj Deluxe
Nocí: 4, květen 2018
Very good hotel and staff”
Nice and luxurious hotel and friendly staff, i will come here for the next trip
Hodnoceno 06 června 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 06 června 2018
Gateway Hotel (Marco Polo)
8,8
Skvělé
EILEEN – Filipíny
Rodina s malými dětmi
Superior
Nocí: 7, květen 2018
Perfect when with kids”
Location is great and convenient. It's near a grocery and fast-food. Free handy phone service and drinks are great additional perks. Wish the train station was more accessible from here.
Hodnoceno 04 června 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 06 června 2018
Gateway Hotel (Marco Polo)
10,0
Vynikající
Kian – Malajsie
Na služební cestě
Superior
Nocí: 2, květen 2018
Nice”
Damn nice.
Hodnoceno 31 května 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 01 června 2018
Gateway Hotel (Marco Polo)
10,0
Vynikající
Maria – Filipíny
Skupina
Superior
Nocí: 3, květen 2018
Vynikající”
I really like Marco Polo, coz it makes me feel like I’m always home. That’s why I make it a point to stay here everytime i visit Hongkong. The staff easily understand English so no difficulty in our communication.
Hodnoceno 28 května 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 29 května 2018
Gateway Hotel (Marco Polo)
7,2
Velmi dobré
Esther – Filipíny
Rodina s malými dětmi
Superior
Nocí: 3, květen 2018
Conveniently located, a bit pricey, no pool. Has to walk to Hong Kong Hotel, very inconvenient. . ”
Handy phone is fab. Free drinks, replenished everyday is an added perk. Enjoyed our stay.
Hodnoceno 27 května 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 28 května 2018
Gateway Hotel (Marco Polo)
8,8
Skvělé
Tina – Filipíny
Skupina
Superior
Nocí: 3, duben 2018
Skvělé”
I always stay in Gateway Hotel. Location is perfect which is in Canton Road where all the shops are, hotel decor is elegant.
Hodnoceno 24 května 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 24 května 2018
Gateway Hotel (Marco Polo)
8,0
Skvělé
Chanbory – Kambodža
Pár
Pokoj Deluxe
Nocí: 2, květen 2018
Velmi dobré”
Surrounded by shopping area
Hodnoceno 20 května 2018
Dear Chanbory, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 21 května 2018
Gateway Hotel (Marco Polo)
9,6
Vynikající
Co – Filipíny
Samostatný cestovatel
Pokoj Deluxe
Nocí: 3, květen 2018
Amazing room Great housekeeping and front staff”
Overall, arguably my best hk stay. Thanks to Mr King a the front desk for giving me a requested quiet room away from the mainlanders. Best room on a quiet floor with great facilities. Superb housekeeping staff that change the sheets and gives extra bottled water. Kudos also to the friendly bell team that helped me with my luggage onto the shuttle to Kowloon station.
Hodnoceno 17 května 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 18 května 2018
Gateway Hotel (Marco Polo)
9,6
Vynikající
Palika – Thajsko
Rodina s malými dětmi
Rodinný pokoj typu Premier
Nocí: 3, květen 2018
Deee”
All goood
Hodnoceno 17 května 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 18 května 2018
Gateway Hotel (Marco Polo)
8,0
Skvělé
deborah – Filipíny
Skupina
Apartmá Superior
Nocí: 2, květen 2018
Its in the middle of everything. Its in the heart of the city”
The location is cool. Good attendant and very good in assisting travelers. Very good food
Hodnoceno 08 května 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 10 května 2018
Gateway Hotel (Marco Polo)
9,2
Vynikající
Siska – Indonésie
Rodina s malými dětmi
Pokoj Premier
1 noc, květen 2018
Excellent hotel staffs”
The staff quality is superb, receptionist, housekeeping, and bell desk are all top quality and servIng at their best, fast and pleasing guests. Keep it up👍
Hodnoceno 05 května 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 08 května 2018
Gateway Hotel (Marco Polo)
9,2
Vynikající
MARY – Filipíny
Pár
Apartmá Superior
Nocí: 3, duben 2018
Fantastic hotel”
Accessible
Hodnoceno 03 května 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 08 května 2018
Gateway Hotel (Marco Polo)
9,2
Vynikající
Glenna – Filipíny
Skupina
Rodinný pokoj typu Premier
Nocí: 3, duben 2018
Very Convenient”
Our group of 4 friends booked a family room in Gateway Hotel mainly due to its convenience being in Harbour Shopping Mall. The room was just right for 4 adults, and the drinks inside the cooler are complimentary. Housekeeping was very helpful and promptly gives us the items we requested. Will definitely go back next time!
Hodnoceno 28 dubna 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 30 dubna 2018
Gateway Hotel (Marco Polo)
7,6
Velmi dobré
Yee – Malajsie
Rodina se staršími dětmi
Rodinný pokoj typu Premier
Nocí: 3, duben 2018
All about location”
-Best location in TST: close to MTR, within shopping mall, close to pier, etc -Room's cleanliness: generally satisfactory, clean washroom, but can be improved - dusty wardrobe, stained espresso machine -Encountered a rude staff during check-in, we suspect that the cold treatment was due to our refusal to upgrade our room with surcharges (the first thing she asked , we said no as we did not plan to spend our time in the hotel/ lounge for tea or whatever), She asked for my credit card but did not mention she's gonna process a deposit-holding until she done it; did not bother to inform we'd get a Handy wifi phone, etc - we overheard other staff briefed guests besides us checking in as well. Refused to let us checkin early (we reached at 1.30pm & there's remark made during reservation) reason: room's not ready & we chose not to upgrade our room. But when we back before 3pm, another staff said our room was ready when we first reached! -Housekeeping staff were polite& helpful though
Hodnoceno 27 dubna 2018
Dear Yee, Thank you for taking the time to share your experience with us. Your comment has been well received. We sincerely apologize for the inconvenience you encountered with the check-in service at the hotel. Our Front Office team has been reminded to speed up the process accordingly. Rest assured that we will continue to place utmost priority on training and developing our associates to ensure that they are always able to deliver services to the satisfaction of our guests. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. Thanks for giving us the opportunity to accommodate you. We look forward to serving you again in the future. Best regards, Dalip Singh General Manager Marco Polo Hotels – Hong Kong
Show more
Gateway Hotel (Marco Polo)
7,6
Velmi dobré
Justina – Singapur
Na služební cestě
Superior
1 noc, duben 2018
Good location, funny smell at reception”
Location location location!! Property excelled in location & size & stay was almost perfect except for the funny smell at reception during check in/check out & while waiting at the reception.
Hodnoceno 17 dubna 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 19 dubna 2018
Gateway Hotel (Marco Polo)
7,6
Velmi dobré
Justina – Singapur
Na služební cestě
Pokoj Premier
Nocí: 2, duben 2018
Great location, funky smell”
Gateway Marco Polo is one of my favourite choice of hotels in Hong Kong. Easy access to shopping & rooms are of good size. But my recent trip was rather disappointing. There was a funky smell (like stinky socks or salted fish) at the lobby/reception & smell lingers even during check out the day after. Wished the management had done something to get rid of smell. Albeit the unpleasant smell my stay was pleasant.
Hodnoceno 17 dubna 2018
Dear Justina, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times. Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future. Best regards, Dalip Singh General Manager Marco Polo Hotels – Hong Kong
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Gateway Hotel (Marco Polo)
9,2
Vynikající
RUFINO – Filipíny
Pár
Superior
Nocí: 4, duben 2018
Vynikající”
Marco Polo Gateway has been our hotel whenever we go to Hong Kong for the past 30 years. The people at the reception already knows us very well and the Concierge has always been cheerfully helpful especially Cison. The Duty Mgr. Michael has also been always responsive to our requests.
Hodnoceno 09 dubna 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 09 dubna 2018
Gateway Hotel (Marco Polo)
8,4
Skvělé
Inocente – Filipíny
Rodina s malými dětmi
Superior
Nocí: 3, březen 2018
Skvělé”
Location is good coz its ON TOP OF a mall. A short walk to subway though
Hodnoceno 07 dubna 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 09 dubna 2018
Gateway Hotel (Marco Polo)
9,2
Vynikající
John – Filipíny
Skupina
Pokoj Premier
Nocí: 5, březen 2018
Very good”
Pricey but sulit
Hodnoceno 05 dubna 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 06 dubna 2018
Gateway Hotel (Marco Polo)
9,2
Vynikající
Wei – Sultanát Brunej
Rodina s malými dětmi
Apartmá Superior
Nocí: 3, březen 2018
Convenience at its best!”
Can’t go past this hotel for its convenience and location which is evident in the number of customers it has. We stayed with young children and enjoyed the buffet breakfast spread, plus the numerous choices and range of food close by. Would choose this place again anytime.
Hodnoceno 03 dubna 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 06 dubna 2018
Gateway Hotel (Marco Polo)
7,6
Velmi dobré
Sunee – Thajsko
Rodina se staršími dětmi
Rodinný pokoj typu Premier
Nocí: 3, březen 2018
90”
Near shopping easy to walk to mrt and many shops around
Hodnoceno 29 března 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 29 března 2018
Gateway Hotel (Marco Polo)
9,6
Vynikající
Janice – Singapur
Rodina se staršími dětmi
Superior
Nocí: 4, březen 2018
Relaxing stay at Gateway”
Concierge service staff were extremely thorough in providing us the information (where to go, how to get there, estimated travel time and fare) that we need. Housekeeping service was rather prompt too. We enjoyed our stay very much. Well done Gateway!
Hodnoceno 28 března 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 29 března 2018
Gateway Hotel (Marco Polo)
10,0
Vynikající
Kian – Malajsie
Na služební cestě
Rodinný pokoj typu Premier
1 noc, březen 2018
Nice”
Nice
Hodnoceno 27 března 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 27 března 2018
Gateway Hotel (Marco Polo)
9,2
Vynikající
Sapphaphet – Thajsko
Rodina se staršími dětmi
Rodinný pokoj typu Premier
Nocí: 2, březen 2018
Good location at reasonable price”
On top of shopping mall. Short walk from MTR. Good food all round.
Hodnoceno 26 března 2018
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Gateway Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong
Odpověď z 27 března 2018
Gateway Hotel (Marco Polo)