Grand Kempinski Hotel Shanghai
Grand Kempinski Hotel Shanghai
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 Grand Kempinski Hotel Shanghai
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Vstupní hala Grand Kempinski Hotel Shanghai
Vstupní hala
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Vstupní hala Grand Kempinski Hotel Shanghai
Vstupní hala
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Interiér Grand Kempinski Hotel Shanghai
Interiér
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Skvělé
Poloha
8,7
Zobrazit všech 65 fotografií Grand Kempinski Hotel Shanghai
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Odstraněno z oblíbených
2017

Grand Kempinski Hotel Shanghai

Skvělá poloha
Co je odsud blízko
Skvělé
Na základě 544 hodnoceníCo si myslí hosté
8,5
88 % hodnotících by zařízení doporučilo.
Poměr cena/kvalita8,2
Vzdálenost od centra4 km
Hodnocení umístění8,7
Nejbližší letištěMezinár. letiště Shanghai Hongqiao (SHA)
Vzdálenost od letiště16,8 km
Vlastní restauraceAno
  • 340 m od veřejné dopravy

  • Letištní přeprava

  • směnárna

  • Wi-Fi zdarma ve všech pokojích

Nabídka pokojů
8,5
Skvělé
Pohodlí a kvalita pokoje
O toto ubytování je velký zájem!Poslední rezervace před 2 hodinami
Superior s výhledem na město (Superior City View)
Superior s výhledem na město (Superior City View)
...
  • Výhled: Město
  • 52 m²/560 ft²
  • 1 dvoulůžko velikosti „King...
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Pokoj Grand Executive City View  (Grand Executive City View Room)
Pokoj Grand Executive City View  (Grand Executive City View Room)
...
  • Výhled: Město
  • 52 m²/560 ft²
  • 1 dvoulůžko velikosti „Quee...
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Dvoulůžkový pokoj Superior s manželskou postelí nebo oddělenými postelemi (Superior Double or Twin)
Dvoulůžkový pokoj Superior s manželskou postelí nebo oddělenými postelemi (Superior Double or Twin)
...
  • Výhled: Město
  • 40 m²/431 ft²
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Apartmá typu Executive (Executive Suite)
Apartmá typu Executive (Executive Suite)
...
  • Výhled: Město
  • 85 m²/915 ft²
  • 1 dvoulůžko velikosti „King...
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Apartmá Pearl (Pearl Suite)
Apartmá Pearl (Pearl Suite)
...
  • Výhled: Řeka
  • 102 m²/1098 ft²
  • 1 dvoulůžko velikosti „King...
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Executive s výhledem na město (Executive City View)
Executive s výhledem na město (Executive City View)
...
  • Výhled: Město
  • 43 m²/463 ft²
  • 1 dvoulůžko velikosti „King...
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Apartmá typu Diplomat (Diplomatic Suite)
Apartmá typu Diplomat (Diplomatic Suite)
...
  • Výhled: Řeka
  • 104 m²/1119 ft²
  • 1 dvoulůžko velikosti „King...
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Pokoj typu executive s patrovou postelí s výhledem (Executive Bund View)
Pokoj typu executive s patrovou postelí s výhledem (Executive Bund View)
...
  • Výhled: Řeka
  • 45 m²/484 ft²
  • 1 dvoulůžko velikosti „King...
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Pokoj Deluxe Bund View (Deluxe Bund View)
Pokoj Deluxe Bund View (Deluxe Bund View)
...
  • Výhled: Řeka
  • 56 m²/603 ft²
  • 1 dvoulůžko velikosti „King...
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Dvojlůžkový pokoj typu Deluxe s manželskou postelí nebo oddělenými postelemi (Double Or Twin Deluxe)
Dvojlůžkový pokoj typu Deluxe s manželskou postelí nebo oddělenými postelemi (Double Or Twin Deluxe)
...
  • 43 m²/463 ft²
  • vana
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Máte dotaz pro Grand Kempinski Hotel Shanghai?
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Grand Kempinski Hotel Shanghai – více informací

Grand Kempinski Hotel Shanghai – více informací

Stručný popis

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Důležitá místa v okolí

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Co nabízí

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Co navštívit v okolí

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Ubytovací podmínky

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Užitečný přehled

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Ověřená hodnocení cestovatelů

Hodnocení Agoda (544)Hodnocení Booking.com (1146)
Čistota9,0
Vybavení8,6
Poloha8,7
Pohodlí a kvalita pokoje8,5
Služby8,4
Poměr cena/kvalita8,2
Podle ověřených zákazníků Agoda
Filtrování hodnocení
Jazyk
English
简体中文
日本語
繁體中文 (香港)
více
Typ pokoje
Superior s výhledem na město
Pokoj Deluxe Bund View
Executive s výhledem na město
Pokoj typu executive s patrovou postelí s výhledem
více
Zobrazeno 342 ověřených hodnocení
12345
9,2
Vynikající
Hans – Německo
Rodina se staršími dětmi
Studio Grand
1 noc, září 2018
We really enjoyed this rather short stay. Arriving late, we were greeted and received an upgrade ”
Good spa wirh swimming pool, the kids liked it The bar was nice but a bit expensive but with nice views Unfortunately we had no time for breakfast amd had to leave early
Hodnoceno 10 září 2018
10,0
Vynikající
Mei – Singapur
Samostatný cestovatel
Superior s výhledem na město
Nocí: 2, listopad 2017
Vynikající”
Grand and excellent!
Hodnoceno 10 září 2018
8,8
Skvělé
Zaini – Malajsie
Pár
Superior City View Twin (sole use)
Nocí: 2, červenec 2018
Account Got Hacked”
Somebody hacked into my account and use my particulars to book this room. be careful guys. Agoda is not safe!
Hodnoceno 27 července 2018
Dear Guest, thank you for taking time to share your sincere feedback with us. We feel very sorry to hear you met this problems, please contact with Agoda immediately. Hope everything will be fine!
Odpověď z 30 července 2018
Grand Kempinski Hotel Shanghai
10,0
Vynikající
VINCENT – Spojené státy americké
Samostatný cestovatel
Pokoj Deluxe Bund View
Nocí: 4, duben 2018
Excellent Atmosphere & Location”
Very much enjoyed my 4 days stay. Room is clean and wonderful view of the river. World-class breakfast with several stations containing wide selection. The staffs were very courteous and took care of my requests almost immediately. Location near Subway Line 2 and the River Ferry Station. Multiple shops and restaurants are at walking distance too.
Hodnoceno 04 května 2018
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment! It was our great pleasure to be able to provide you with such a good experience in Shanghai here at Grand Kempinski Hotel Shanghai. We look forward to welcome you back on your next visit to Shanghai. Hope we can have another opportunity to serve you in the near future.
Odpověď z 24 července 2018
Grand Kempinski Hotel Shanghai
8,0
Skvělé
SUGENG – Indonésie
Na služební cestě
Pokoj Deluxe Bund View
Nocí: 5, duben 2018
Velmi dobré”
My Luggage wasn’t send to my room altough reception staff said on the way, have to find out at concierge, had to find it myself to concierge
Hodnoceno 16 dubna 2018
Dear Guest, greetings from Grand Kempinski Hotel Shanghai!We sincerely apologize for the unpleasant experience you had. We will continue to enhance and improve our services. Your feedback is valuable for our improvement. We look forward to welcoming you back to Grand Kempinski Hotel Shanghai and witness our perfect!
Odpověď z 24 dubna 2018
Grand Kempinski Hotel Shanghai
7,6
Velmi dobré
Leslie – Singapur
Pár
Pokoj Deluxe Bund View
1 noc, únor 2018
Nice hotel but bad stay”
Nothing wrong with the facilities, just some operational issues. Firstly, we went to the pool upstairs and were told we need a swimming cap. Obviously we didn't bring ours so we were told to buy one for 60rmb. What a rip off! It should be cheaper, or at least offer some for loan. After paying 1500rmb for our room, being asked to pay extra is such a disappointment. Secondly we heard the breakfast was fantastic which is why we booked and bought the breakfast package. But we never got to find out. The queue was not so long, but the staff told us to go upstairs to their "other" restaurant as there is no queue she said. I asked her is it the same as downstairs, and she said yes. Total rubbish. The hotel basically coverted one of their ballroom into some second rate make shift restaurant. We had to share a table with 7 other Chinese people. Was so crowded and uncomfortable. Furthermore the food was NOT the same as downstairs. They just got some trays, and filled it with some of the food from downstairs and brought it up. I felt like a college student at a back packers. I was furious and eventually approached one of their managers. She just said she will relay the my complaint to her manager. I did not believe her, so I wrote a letter. After writing the letter I called the F&B manager and told him my issue. He gave me a small gift (cakes, chocolates) as an apology. I wrote him an email afew days later requesting a buffet voucher which I received. So in summary, they oversold their breakfast add on, staff didn't provide correct information, and I had to call/write to get compensated.
Hodnoceno 03 března 2018
Dear Guest, I am very sorry to read that your experience did not match your expectations. Please do accept my sincere apologies for any inconvenience caused. Providing excellent service that is gracious, personalized and attentive is our top priority and we’ll continue to train our team of hard-working colleagues on a daily basis. Our hotel management team has started looking into this issue and implementing solutions to prevent this problem from happening again. Hopefully we still have the opportunity to offer you better services in your future stay with us.
Odpověď z 06 března 2018
Grand Kempinski Hotel Shanghai
10,0
Vynikající
Evelin – Čína
Skupina
Pokoj Deluxe Bund View
Nocí: 2, únor 2018
Excellent stay”
All the staff at the Executive Lounge, including Leo Li, were amazing. Everyone did their best to make our stay very warm and comfortable. We would most certainly recommend the hotel to our friends. The views were uplifting and the food in the lounge was delicious.
Hodnoceno 19 února 2018
Dear Guest, thank you for taking time to share your recent experience at Grand Kempinski Hotel Shanghai. We appreciate your feedback and are delighted to hear that you had a great stay. We take great pride in not only meeting but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Odpověď z 22 února 2018
Grand Kempinski Hotel Shanghai
8,0
Skvělé
Nawaphan – Thajsko
Pár
Pokoj Deluxe Bund View
Nocí: 2, srpen 2017
Prime Location near Business Center and Oriental Pearl Tower”
Prime Location near Business Center and Oriental Pearl Tower
Hodnoceno 07 ledna 2018
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment. We are delighted that you had a wonderful and memorable stay at our hotel. We are also pleased to learn that everything we offered to you along your stay has exceeded your expectation.
Odpověď z 09 ledna 2018
Grand Kempinski Hotel Shanghai
6,0
Brett – Singapur
Pár
Pokoj Deluxe Bund View
Nocí: 2, prosinec 2017
10mins walk to train station.”
Pales in comparison to Siam Kempinski. Gym was decent although we expected more.
Hodnoceno 03 ledna 2018
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment. We are delighted that you had a wonderful and memorable stay at our hotel. We are also pleased to learn that everything we offered to you along your stay has exceeded your expectation.
Odpověď z 09 ledna 2018
Grand Kempinski Hotel Shanghai
6,4
Dobré
Aloysius – Singapur
Pár
Superior s výhledem na město
Nocí: 2, prosinec 2017
Nothing exceptional”
I had high expectations for this hotel given the history, and class. I was not overwhelmed by the experience. It was a decent stay expected of a five star hotel but no wow factor. It is quite a distance from the nearest train station. Right next to DBS tower. I had hoped for better so the expectations fell short in terms of the value in return. The furnishing could be improved as it is getting slightly dated.
Hodnoceno 27 prosince 2017
Dear Guest, thank you for having taken a moment to share your experience with us. We appreciate your thoughtful comments, however we regret that your experience was not a perfect one. And we shall continue to strive to even further improve our services and attentions to our customers. We look forward to an opportunity of welcoming you back to Grand Kempinski Hotel Shanghai.
Odpověď z 29 prosince 2017
Grand Kempinski Hotel Shanghai
9,6
Vynikající
Henson – Filipíny
Skupina
Pokoj Deluxe Bund View
1 noc, prosinec 2017
Execellent Hotel”
Stayed here for a night Dec. 2-3, 2017. We got here a bit early and the room wasn’t ready yet. We went back around 3pm and checked-in. We were surprised that we have been upgraded to executive room. Checked-in was fast. The room was great. Love the facilities of the hotel. The hotel is very near the oriental pearl tower and about 10-15mins walk. The few things that i think the hotel needs to improve are: 1. Hospitality of the staff. (When we checked-in around 11am, the male front desk staff does not smile at all and looks very serious. I had stayed for several 5 star hotels and i never experienced this before.) 2. For the room, maybe they can add bluetooth speaker. 3. Coffee amenities - i’m not sure if they have sweeteners like splenda or equal but in the room did not found any. Did not bother to ask anymore. Overall i would still recommend this hotel and had wonderful stay.
Hodnoceno 04 prosince 2017
Dear guest Thank you for taking the time to share your comments.We are pleased you enjoyed the guestroom experience.I am so sorry to hear that you did not find sweeteners.I think if you not find it next time,please contact us to help you.And about your comment, we will feedback to hotel management and improve service quality.We hope you will choose our hotel again and so that we could have the opportunity to provide better service for you.
Odpověď z 05 prosince 2017
Grand Kempinski Hotel Shanghai
10,0
Vynikající
Lee – Čína
Rodina s malými dětmi
Pokoj Deluxe Bund View
Nocí: 2, říjen 2017
very good”
very good experience。
Hodnoceno 12 října 2017
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment! It was our great pleasure to be able to provide you with such a good experience in Shanghai here at Grand Kempinski Hotel Shanghai. We are pleased to learn that you truly enjoyed our rooms, helpful service and delicious food.
Odpověď z 13 října 2017
Grand Kempinski Hotel Shanghai
8,8
Skvělé
tan – Indonésie
Rodina se staršími dětmi
Superior s výhledem na město
1 noc, září 2017
good hotelllllllll”
breakfast is ok location next to oriental tower
Hodnoceno 04 října 2017
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment! It was our great pleasure to be able to provide you with such a good experience in Shanghai here at Grand Kempinski Hotel Shanghai. We are pleased to learn that you truly enjoyed our rooms, helpful service and delicious food.
Odpověď z 13 října 2017
Grand Kempinski Hotel Shanghai
8,8
Skvělé
william – Indonésie
Na služební cestě
Pokoj Deluxe Bund View
Nocí: 2, září 2017
Love the place”
The hotel is awesome, tou can walk 10-15 minutes to IFC mall. The whirpool is facing huangpu river , it is awesome at night. The only problem here is the water, as i like to shower in a cold water, their water is barely cold and sometimes only hot water. Other than that, love it!
Hodnoceno 24 září 2017
7,6
Velmi dobré
Alice – Spojené státy americké
Na služební cestě
Pokoj Deluxe Bund View
Nocí: 2, září 2017
Velmi dobré”
I was in a rush and needed something printed out before a meeting, and on my way out asked the concierge if he could help. "No request is too small" is their slogan. Yet, he was not willing to help at all and said I would have to go up to the 28th floor. I found this extremely disappointing. I had a conference here but I would not stay here again.
Hodnoceno 22 září 2017
6,0
Adam – Velká Británie
Na služební cestě
Pokoj Deluxe Bund View
Nocí: 2, září 2017
Big and busy - good location”
First impression of the room was that it was a little old fashioned with an old smell to the room but I had a fantastic view out across the river. Small things like the Minibar look very sad and they could do with updating that and filling up the minibar. Other disappointing aspect was that the room service menu only runs until 10pm. After that you can order from one of 3 sandwiches. If you want to be close to the financial district this is a great spot to stay at a reasonable rate.
Hodnoceno 20 září 2017
Dear Guest, thank you for your choose to stay in Grand Kempinski Hotel Shanghai and willing to share your stay experiences to us. About your comment, we will feedback to hotel management and improve service quality. We hope you will choose our hotel again and so that we could have the opportunity to provide better service for you.
Odpověď z 21 září 2017
Grand Kempinski Hotel Shanghai
8,4
Skvělé
SHIBUTANI – Japonsko
Samostatný cestovatel
Pokoj Deluxe Bund View
Nocí: 2, leden 2017
Skvělé”
excellent
Hodnoceno 17 července 2017
7,6
Velmi dobré
andry – Indonésie
Rodina se staršími dětmi
Superior s výhledem na město
1 noc, červen 2017
Good location,cleanliness room”
Room facilities and location very good but concierge staff no good.no help anything.no good service for staff
Hodnoceno 30 června 2017
Dear Guest, thank you for having taken a moment to share your experience with us. We appreciate your thoughtful comments, however we regret that your experience was not a perfect one. And we shall continue to strive to even further improve our services and attentions to our customers. We look forward to an opportunity of welcoming you back to Grand Kempinski Hotel Shanghai.
Odpověď z 04 července 2017
Grand Kempinski Hotel Shanghai
4,8
YEWMENG – Singapur
Na služební cestě
Pokoj Deluxe Bund View
1 noc, únor 2017
Out of the way.... ”
Nice hotel and value for money, out of the way from the airport, Clean hotel.
Hodnoceno 20 května 2017
Dear Guest, thank you for your wonderful review, great you enjoyed your stay and our hotel and our service met your satisfaction. Hope you enjoy your time in Shanghai.
Odpověď z 04 července 2017
Grand Kempinski Hotel Shanghai
9,6
Vynikající
Seungwoo – Jižní Korea
Pár
Pokoj Deluxe Bund View
1 noc, prosinec 2016
Great place for couple. ”
Awesome night view, Great breakfast buffet. Absolutely perfect. Recommend.
Hodnoceno 18 května 2017
Your satisfaction is the best compliments for us. Thank you for your nice comment again, which encourages our staff to consistently do our best for our valuable guests. We look forward to an opportunity to welcoming you back to us in the near future.
Odpověď z 04 července 2017
Grand Kempinski Hotel Shanghai
12345
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