Nachází se v centru destinace Hanoj
Wi-Fi zdarma ve všech pokojích
|Vzdálenost od centra||0 KM|
|Nejbližší letiště||Letiště Gia Lam (VVGL)|
|Vzdálenost od letiště||4,6 km|
Helios Legend Hotel
Stará čtvrť Hanoje
Stará čtvrť Hanoje
Stará čtvrť Hanoje
Stará čtvrť Hanoje
Navržený pro obojí, práci i odpočinek, je hotel Helios Legend Hotel umístěn ideálně v Stará čtvrť; jedné z nejpopulárnějších lokalit ve městě. Nacházející se pouze 0 KM od centra města, hosté mají dobrou polohu pro užívání si městských atrakcí a aktivit. Díky své výhodné poloze, nabízí hotel snadný přístup k místům, která musíte vidět.
Helios Legend Hotel rovněž nabízí mnoho vybavení k obohacení vašeho pobytu ve městě Hanoj. Nejlepší zařízení hotelu obsahují 24-hodinová pokojová služba, Wi-Fi zdarma ve všech pokojích, nonstop zabezpečení, denní úklid pokojů, taxi služba.
Kromě toho jsou všechny pokoje vybaveny celou řadou vymožeností. Mnoho z nich má k dispozici i televize s plochou obrazovkou, stojan na oblečení, bezplatná instantní káva, bezplatný čaj, uvítací nápoj zdarma, které potěší i toho nejnáročnějšího hosta. Hotel nabízí vynikající rekreační zařízení, jako je lázně, masáž, aby učinil váš pobyt opravdu nezapomenutelným. Helios Legend Hotel je vaším místem pro kvalitní hotelové ubytování ve městě Hanoj.
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The bathroom smells not good and the room is not look at the photo of Agoda. Cleaning personal steal our money from wallet and we must came to police station. They to deal and we get our money back "Lucky".At reception they don't belive it, they mean we fudge it. So never more. The breakfast not Good to, every day same.
The location is good but i love their service which provide very useful information to those first time to Hanoi. The option of breakfast is less but all are delicious, our family members love it. Highly recommended for this hotel.
Great stay ”
The hotel is located near to the lake and cathedral. Hot shower is working. Wifi is fast. They have buffet breakfast (rice/breads/fruits/soup/hot dogs/fruit juices). I didn't have any problems during my stay! Definitely coming back! Thank you!
Great place everything nice for us ”
We have been every year to Hanoi and stay different hotel this is our first time stay here i would like to told u . We have a great stay value for money i book room with window and it s bigger than another hotel i every stay for same price clean is good enough for me . Big bathroom everything u need. Is there. Staff is friendly vety nice. I love stay here , if we back to hanoi we will stay here again , Breakfast is great many choice , we love it , remember here is not a 4/5 star hotel dont expect that level just good service clean good sleep nice staff. , and what u paid for is enough to be here , at night u will hear voice from Bar untill 1-2 am but for me ok. I listen and dance with it on my bed and falling in sleep . 15-18 feb 2019 we enjoyed here. And thank you for all friendly staff there to make us comfortable and feel home c u next trip
As the previous reviews reflected, the staff were so wonderful, kind and helpful! The breakfast was also great. Consistent with other reviews we read before booking the place, the facilities could use some updating. The shower/bath situation was weird and water leaked everywhere when we showered despite attempts to mitigate this. I think this contributed to the room feeling even more humid and sticky and the a/c didn't work the best. It was fine for one or two nights, and I would still stay here again but probably not for an extended period of time.
YakTeaMoo in Hanoi”
The hotel is nearly centre of place when your need to travel church st.josept and park of red bridge, Man staff he so handsome and good take care all everything, they update car taxi support to hotel and upgrade my room from deluxe room to sillver room and so bigger room for me , equipment and toilet it good , bed so comfortable for us ,breakfast so delicious, we will stay this hotel again
The service and staff here is amazing! We had trouble with the cruise we had booked and the front desk staff, Anna, Jane helped us tremendously by calling and rebooking a different one for us. Would stay here the next time we’re in Vietnam and I highly recommend this hotel !!
Our room was amazing, the staff were very friendly, courteous and helpful - big smiles and a "Hello" every time they saw you. The hotel is very centrally located near the lake and close to everything you would want to se and do in the old quarter. Great saty
Rooms have foot prints on the walls?”
Rooms are sub three stars. Sheets are filthy and mattress are old. Staff don't listen to their manager and I'd rather rip out my own teeth than go through that check in process. One nights stay was more than enough. Bathroom door was swelling from the moister did not close. Very out dated for what I paid for. Wifi drops in and out.
Excellent stay , Staff super nice and friendly ”
Really great hotel who catered for all our needs. Gave us a free upgrade upon arrival. Friendly staff who gave us recommendation and maps of the old quarter. They keep all our lugagage. We were so grateful f, and we could fully enjoy that whole day without having to lug our baggage around.
First the staff asked for passport to check in. However she asked us back to hotel and keep our passport at the counter for check in. I refuse and she snap the passport picture by using her phone without seeking my permission. She claimed that the snap shoot was for check in purpose, they won’t use it for any other purpose. Seriously how do we confirm. As there are too many fraud cases happened and so I don want to risk myself. So I insists, they can’t take our passport photo. So she told me to wait for 5 mins allows her to key in our information into the system. After that, she attend to a couple traveller and the she was told by the couple that their room is having bugs. So they requested for refund. After settling their case, she sat down in the restaurant and enjoy her dinner without informing anything. She still leaving our passport in the counter, and I was waiting beside the counter but she sit down eating her dinner without informing anything. Another staff attended me after I asking them whether they still need my passport. She immediately assist to key in our passport information so that I can go back to the room and rest. second The room assigned to us was Royce room with no window, the water is smelly, safety alarm rang without touching it so we requested to change room. I requested to change to the silver room that we stayed before during our first night stay. But I was told by them that the room is under repair due to sinking failure. After completion they will help us to change room. So we agreed to downgrade our room to connecting room. Next day, toilet paper, shampoo and towel are not sufficiently replaced. No phone in the room, so we have to walk down to the counter request. Next day, we asking the room status but being told by another staff this room only can change for us tomorrow as they having guests now. So, we forced to stayed 2 nights downgraded room with noisy bar sound.
This hotel is awesome! The staff is super nice and the rooms are very clean and perfect for a couple of nights in Hanoi. The breakfast buffet is great and has everything from pho, eggs benedict to fresh fruit and pancakes. The service is awesome.
Great stay ”
Staying here was very worth it, they allowed us to check in early and even upgraded our room. They were very accommodating and everyone were always smiling. Everyone knows how to speak english so there was no problem communicating with them. Room was very was clean and spacious. We had a every comfortable stay here.
You get a suite room with bed bugs, cockroaches. Bathroom is so spacious with no locks. There is no trace of hot water for bathing despite complaint. Staff were friendly but that doesnt suffice. Not again.
Excelelnt stay . ”
Hotel located in good location. The staffs are very friendly. They have a service mind and take care of customers. They shall help you with everything when you need. Room is very clean and breakfast was great. I truly recommend everyone to reserve this hotel.
My arrival time was early in the morning they let me check in even it's not the check in time yet. The staff was so nice and so friendly. The room was so clean. If I come to visit hanoi again i will definitely come back to stay here.
Great stay . ”
I have never experienced such outstanding customer service ever. The hotel surpassed every expectation we had and nothing was too much trouble at all. Helen was incredible. I will always return to this hotel when I come to Hanoi.
Premier Suite is far from the picture and it is very old ”
We booked the premier suite - Rolls Royce room. The room is spacious but not comfortable. The actual room is old, seems like nobody stayed there for years. There is a stairs going down right after the room door - not advisable if you are with children and elderly. The bath tub has crack. The staff insists that the shower has hot water but in reality it is not really hot. The hottest it can get is just lukewarm water (only if you minimize the water flow from the shower). The breakfast is fine. The bellboys are really helpful but cannot understand English much.
When i entered the hotel i had to carry my suitcase to the room. The room was very old and had a "moldy" smell. The Lighting was very dim and the bathroom is badly designed. When i checked-out i was charged for minibar items i did not consume. It was only $5.00 but still its not professional and ethical. I was in a rush to catch a bus so i did not look at the bill. Only when i was in the bus i noticed.
We had a great time. The staff were helpful and friendly. The Tour Guide booking agent was so helpful finding us a perfect one day trip to Ninh Binh. We took the Airport Transport and were very pleased. We had an issue with the lock on our original room and were upgraded to a nicer room. Very Happy Campers