Holiday Inn Express Amsterdam - North Riverside

IHG Clean Promise
When you’re ready to travel again, we’ll be ready to welcome you
půjčovna kol
domácí zvířata povolena
parkoviště
Wi-Fi zdarma ve všech pokojích
expresní přihlášení a odhlášení
úschovna zavazadel
snídaně zdarma
The Best Hotel in Amsterdam”
Highly recommended, amazingly clean, excellent location, super intercontinental breakfast buffet, high professional staff, close to the ferry and the Metro station. Very quiet and spacious rooms. Will come again and again.
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Highly recommended Hotel”
Very clean and quiet rooms, friendly staff, very good breakfast, very good location, nice view. Would come again.
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Good Location, Clean Rooms ”
The Hotel has an excellent location. The Rooms are well maintained. Only problem is Breakfast as it has very limited options for Vegetarians
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Vynikající”
very good experience on staying this hotel. Top of my trip
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Vynikající”
very good experience
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Comfortable stay”
We had an excellent stay at this hotel. Pro's: > spacious > clean > amazingly comfortable bed > good bfast consisting of a variety of breads, yoghurt, cereal, eggs (scrambled or boiled), bacon, cheeses, cold cuts > friendly staff >pets allowed Cons: > far from station > while the staff are friendly, don't expect excellent service. Our tv control didn't work and we were informed they'd send someone to our room to check on it but no one came. We were informed that we'd be called when we could pick up our food from the resto but we didn't receive any call after over half an hour. We called them back only to find out that our food was indeed already ready. > no room service. After a long day, we thought that we could order room service and have food brought to the room. What happened was that out can apparently order food from the room but you still have to go to the restaurant to pick it up. I normally wouldn't mind but my husband and I were both tired after traveling after a long day. > on our first night (after that long day), just as we were finally resting, we were awakened at about 230am due to a fire alarm! The sound was extremely annoying and it wasn't stopping so we got out of the building as ordered. To our dismay, there were no fire trucks, no police, no authorities whatsoever! No staff was even present to do a head count, or explain the situation to the guests. We were outside for about 30 minutes when we were finally informed that the building was safe to enter. No explanation at all about what happened. People were questioning how procedures were with no fire trucks at all, no staff being present, no head count being done and all they said was they checked the rooms to ensure it was safe and that they were communicating with the fire department on the phone. In the Netherlands, if it was also a real fire alarm, my husband says that you could view that online. He checked online and says that it wasn't listed at all so he really did not f
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Vynikající”
10 from 10 !
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uy”
Its a good Hotel
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Velmi dobré”
Meet standard of IHG, but location is on other side of the river, need to come by ferry or under-ground MRT. Walking distance is a bit far. We were couple, tourist from Asia. So, always better to be somewhere in town. Staffs, cleanliness, breakfast was great.
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Dobré”
Location is not that much good. The variety in Breakfast poor (basic breakfast) every day. Staff are not nice. But room size is amazing, clean and nice.
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Dobré”
It is a bit far from the public transportation, room is not very big, and some room facilities were not working properly. Basic breakfast is provided and has 2 supermarkets close by providing sufficient fruits and foods.
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Distance”
Too far from Central Station and only connectivity is Tram / Ferry, but we need to walk a lot for Tram / Ferry
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No value for money ”
The first negative surprise was that there is no closet in the room so we had to stay with the clothes in luggages that were occupying all floor space. The shower has no door so all bathroom floor was always wet. The AC can't be switched off and it is too cold in the room. Windows doesn't open so no fresh air. Poor breakfast, no healthy options, crowded without social distance, no disinfection of the tables between users. No drinking water in the room. They have charged double the taxes fees that Agoda announced i should pay at the property,without logical explanation.
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Přijatelné”
We are frequent travelers from Australia and IHG Gold members. Unfortunately we had the most uncomfortable stay in this Hotel, compared to other Hotels we have been for the past 25 years. Things were not great from the start as the Hotel is full of Interns and there is a lot the Reception has to learn about Customer Service. Also only one Lift working and so many people crammed in and long delays waiting. We were overlooking little things, but the biggest issue was the Electricity in the room. There was no way of turning off certain lights in the Room as there was a fault in the connection. As there was no maintenance Staff in the night, we had to sleep without power to keep the Lights off. We were sleep deprived on the first and the last night out of the 4 Nights stay which was very tough on us as we had to take a long trip back Home.(30 hours) However Marina the Supervisor tried to make our stay comfortable by offering Complimentary Drinks Vouchers and water every day. She provided good Customer Service, but the Interns did not know how to check that in the System and water was provided only once. Hopefully the Hotel management would take this Review seriosuly and fix maintenance Issues and train the Staff to be more efficient.
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Ok”
Ok
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Good Value Hotel”
Good hotel, clean and best value for money. Only 10 mins walk to the metro station with excellent onward connections. Do request for river view rooms & you will be rewarded with the excellent views.
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New but Far!”
The hotel is new but far from city center. Bus station is about 1 km away. Over-all not value for money.
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Vynikající”
no problems, clean and friendly, 10 mins from ferry and central station
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Best hotel! ✨✨✨”
The hotel ambiance, the staff and the food is superb! We definitely recommend holiday inn on your future trips to Amsterdam. It's nearby the train station of Noord. Best location to stay!
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Perfect Hotel ”
Nice hotel with nice location and close to a good supermarket. Facilities and breakfast are very good.
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