Hotel Novotel Kuala Lumpur City Centre
Hotel Novotel Kuala Lumpur City Centre
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Executive Premier King Room - lůžko Hotel Novotel Kuala Lumpur City Centre
Executive Premier King Room - lůžko
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Vynikající
Poloha
9,0
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Hotel Novotel Kuala Lumpur City Centre

Výjimečná poloha
Ubytování v centru (Kuala Lumpur) - Co je odsud blízko
Máte dotaz pro Hotel Novotel Kuala Lumpur City Centre?
Velmi dobré
Na základě 2747 hodnoceníCo si myslí hosté
7,7
  • 230 m od veřejné dopravy

  • Letištní přeprava

  • směnárna

  • Centrum města

Nabídka pokojů
7,7
Velmi dobré
Pohodlí a kvalita pokoje
O toto ubytování je velký zájem!Poslední rezervace před 4 hodinami
Executive Premier King Room
Executive Premier King Room
...
  • Výhled: Město
  • 25 m²/269 ft²
  • 1 dvoulůžko velikosti „King...
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Dvojlůžkový pokoj Executive (Executive Twin Room)
Dvojlůžkový pokoj Executive (Executive Twin Room)
...
  • Výhled: Město
  • 28 m²/301 ft²
  • 2 jednolůžka
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Pokoj Superior King (Superior King Room)
Pokoj Superior King (Superior King Room)
...
  • Výhled: Město
  • 28 m²/301 ft²
  • 1 dvoulůžko velikosti „King...
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Dvoulůžkový pokoj Executive Premier Twin (Executive Premier Twin Room)
Dvoulůžkový pokoj Executive Premier Twin (Executive Premier Twin Room)
...
  • Výhled: Město
  • 28 m²/301 ft²
  • 2 jednolůžka
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Apartmá Junior (Junior Suite)
Apartmá Junior (Junior Suite)
...
  • Výhled: Město
  • 56 m²/603 ft²
  • 2 jednolůžka a 1 dvoulůžko ...
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Apartmá Junior s přístupem do salonku Executive Lounge (Junior Suite with Executive Lounge Access)
Apartmá Junior s přístupem do salonku Executive Lounge (Junior Suite with Executive Lounge Access)
...
  • Výhled: Město
  • 56 m²/603 ft²
  • 1 lůžko velikosti „Super Ki...
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Superior
Superior
...
  • Výhled: Město
  • 28 m²/301 ft²
  • 2 jednolůžka a 1 dvoulůžko
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Junior suite s dvoulůžkem velikosti King (Junior Suite with King Bed)
Junior suite s dvoulůžkem velikosti King (Junior Suite with King Bed)
...
  • Výhled: Město
  • 56 m²/603 ft²
  • 1 dvoulůžko velikosti „King...
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Junior apartmá dvoulůžkové (Twin Junior Suite)
Junior apartmá dvoulůžkové (Twin Junior Suite)
...
  • Výhled: Město
  • 56 m²/603 ft²
  • 2 jednolůžka
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Pokoj Superior Twin (Superior Twin Room)
Pokoj Superior Twin (Superior Twin Room)
...
  • Výhled: Město
  • 28 m²/301 ft²
  • 2 jednolůžka
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Hotel Novotel Kuala Lumpur City Centre – více informací

Hotel Novotel Kuala Lumpur City Centre – více informací

Stručný popis

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Důležitá místa v okolí

Uvedené vzdálenosti jsou založené na měření vzdušnou čarou. Cestovní vzdálenost se může lišit.
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Co nabízí

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Co navštívit v okolí

Uvedené vzdálenosti jsou založené na měření vzdušnou čarou. Cestovní vzdálenost se může lišit.
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Ubytovací podmínky

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Užitečný přehled

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Upozornění

S platností od 1. září 2017 se dle malajského vládního nařízení vztahuje na hosty, kteří nejsou občany nebo trvalými rezidenty Malajsie, povinnost uhradit turistickou daň 10 MYR na pokoj a noc. Daňové změny mají vliv na celkovou sazbu za ubytování a doplatek se hradí dodatečně při odjezdu.
Executive Lounge je otevřen denně od 7:00 do 22:00.

Ověřená hodnocení cestovatelů

Hodnocení Agoda (2747)Hodnocení Booking.com (1013)
Čistota7,6
Vybavení7,1
Poloha9,0
Pohodlí a kvalita pokoje7,7
Služby7,5
Poměr cena/kvalita7,5
Podle ověřených zákazníků Agoda
Filtrování hodnocení
Jazyk
English
简体中文
日本語
Bahasa Indonesia
více
Typ pokoje
Pokoj Executive King
Dvojlůžkový pokoj Executive
Pokoj Superior King
Pokoj Superior Twin
více
Zobrazeno 2268 ověřených hodnocení
12345
8,7
Skvělé
ALEXANDER – Česká republika
Skupina
Pokoj Superior Twin
Nocí: 2, březen 2012
Luxusni hotel v centru mesta”
Kdyz mate penize, nemusite se o nic starat
stravili jsme v hotelu 2 noci na cestach po jihovychodni asii. cilem bylo kratke poznani kuala lumpuru.
Hodnoceno 27 března 2012
9,7
Vynikající
Jitka – Česká republika
Rodina se staršími dětmi
Nocí: 4, leden 2011
skvělé umístění”
dobré umístění hotelu
hotel má dobrou výchozí pozici pro návštěvu kuala lumpur.všude se dostanete bez problému. pěšky se dá dojít k věžím přbližně 10 minut.blízko je i metro,které staví v čínské čtvrti,nákupním centru kllc a autobusovém nádraží kl seven z kterého jezdí autobusy na letiště klia a lcct.personal je příjemný.ubytování dobré.
Hodnoceno 09 února 2011
6,0
Albert – Austrálie
Samostatný cestovatel
Pokoj Superior Twin
Nocí: 3, září 2018
Part of facilities need ungrading. Disappointed with inoperative shower room and its cleanliness. Staff are very helpful though. Injured my knees when I missed the step at the main entry lobby as step was well camouflagged with carpet cover. Be careful when you step off the carpeted sitting area!!
Hodnoceno 13 září 2018
6,0
Chee – Singapur
Na služební cestě
Pokoj Executive King
Nocí: 4, červenec 2018
Need to renovate”
Shower Head holder loosen - stayed in more than one room, still the same. Rooms too dim. hotel need to upgrade and refurbish
Hodnoceno 03 září 2018
 Thank you for taking the time to tell us about your experience at Novotel Hotel Kuala Lumpur. I am sorry that your experience did not meet your expectations. We recognize that sound proofing and bathroom fixtures are very dated and due for immediate renovations, which is something we will be doing this November. Please visit us again after we renovate our guest rooms and restaurants by next year. Sincerely, Goh Ching Sing Guest Experience Manager Novotel Hotel Kuala Lumpur
Odpověď z 13 září 2018
Hotel Novotel Kuala Lumpur City Centre
3,6
Yi – Thajsko
Pár
Pokoj Executive King
Nocí: 2, srpen 2018
Go somewhere else if the location is not critical to you.”
If you don’t care about the location, highly recommend you to stay somewhere else. Don’t waste your memory to remember something depressing.
Hodnoceno 18 srpna 2018
Dear Yi, first of all allow me to apologize for your poor experience during your entire stay. Truthfully your points mentioned here is shocking and I acknowledge it is totally not reflective of the Novotel brand. For that we are actually embarking on a full renovation project to all the rooms including fittings beginning November 2018. We hope you will give us another chance to better take care of you with a brand new experience after renovations. Thank you for your support and loyalty. Best regards,  Susan Anthony General Manager Novotel Kuala Lumpur City Centre
Odpověď z 20 srpna 2018
Hotel Novotel Kuala Lumpur City Centre
8,0
Skvělé
AI – Sultanát Brunej
Na služební cestě
Pokoj Executive King
Nocí: 2, srpen 2018
Velmi dobré”
GOOD LOCATION, ROOM CLEAN & COMFORTABLE
Hodnoceno 16 srpna 2018
Thank you and please visit us once we have renovated all the guest rooms, restaurant outlets as well as elevators in November 2018 onwards. Best regards,  Susan Anthony General Manager Novotel Kuala Lumpur City Centre
Odpověď z 17 srpna 2018
Hotel Novotel Kuala Lumpur City Centre
7,2
Velmi dobré
Jagan – Indie
Na služební cestě
Pokoj Executive King
Nocí: 3, srpen 2018
Only Location ”
Hi, First time stay in Novotol KL. Bit disappointed - but location is the key, if you are out all time then good. Room is bit smelly (non smoking room), Ants in bathroom, bath tub/curtain are run down. Room service is bad they turn up after 30 mins. Overall stay was ok.
Hodnoceno 13 srpna 2018
Dear Jonathin, first of all allow me to apologize for your poor experience during your entire stay. Truthfully your points mentioned here is shocking and I acknowledge it is totally not reflective of the Novotel brand. For that we are actually embarking on a full renovation project to all the rooms including fittings beginning November 2018. We hope you will give us another chance to better take care of you with a brand new experience after renovations. Thank you for your support and loyalty. Best regards,  Susan Anthony General Manager Novotel Kuala Lumpur City Centre
Odpověď z 20 srpna 2018
Hotel Novotel Kuala Lumpur City Centre
6,0
Bella – Indonésie
Pár
Pokoj Superior King
Nocí: 2, srpen 2018
The cleaner simply threw guest’s thing”
I bought a new shoes and use it immediately. I put the box nearby my luggage on the floor. But the cleaner just simply threw it away. As your references, i didn’t locate the box nearby the rubbish bin. When i called the reception, on the next morning got people came to our room. And when i was about to check out and asked about my box, the recepsionist told me that it was a different department. Didn’t even try to call to ask or anything. Really disappointed with the way they handle problems. Even though it’s only for a shoe box, but they can’t just throw the guest’s stuff unless it’s inside the rubbish bin
Hodnoceno 09 srpna 2018
Dear Bella, sincere apologies about your poor experience during your stay. Rest assured I have spoken to Housekeeping and Front Office department for their knowledge and improvement. I wished your stay had been better and please accept our apologies for the inconvenience caused. We hope you will give us another chance to better take care of you with a brand new experience after renovations. Thank you for your support and loyalty. Best regards, Susan Anthony General Manager Novotel Kuala Lumpur City Centre
Odpověď z 20 srpna 2018
Hotel Novotel Kuala Lumpur City Centre
8,8
Skvělé
Patricia – Filipíny
Skupina
Pokoj Superior King
Nocí: 3, červenec 2018
Perfect location, centrally located”
Price is right, centrally located, good service, friendly staff, clean rooms and most of all everything you need is just a few minutes walk away.
Hodnoceno 04 srpna 2018
Thank you Patricia and please visit us once we have renovated all the guest rooms and restaurants in November 2018 onwards. Best regards,  Susan Anthony General Manager Novotel Kuala Lumpur City Centre
Odpověď z 06 srpna 2018
Hotel Novotel Kuala Lumpur City Centre
5,2
Jonathin – Spojené státy americké
Samostatný cestovatel
Nocí: 3, červenec 2018
Keeps Getting Worse”
I've stayed here several times before and the place seems to be worse each stay. There Website was not working so I was unable to take advantage of the free breakfast offered in an email promo. Had to book using Agoda. The room they gave me had sooo many problems: 1. No refrigerator - just a big hole where it should have been. 2. Safety box was broke. 3. Closet light switch was broke in the ON position. 4. The a/c was broke in the FREEZE position. 5. No electric outlets for charging mobile and laptop. When I asked for an adapter for the outlet, they told me to go buy one. After all my complaining, they gave me another room... 1. Safety box also broke. 2. A/C broke in the barely cool position.
Hodnoceno 04 srpna 2018
Dear Jonathin, first of all allow me to apologize for your poor experience during your entire stay. Truthfully your points mentioned here is shocking and I acknowledge it is totally not reflective of the Novotel brand. For that we are actually embarking on a full renovation project to all the rooms including fittings beginning November 2018. We hope you will give us another chance to better take care of you with a brand new experience after renovations. Thank you for your support and loyalty. Best regards,  Susan Anthony General Manager Novotel Kuala Lumpur City Centre
Odpověď z 20 srpna 2018
Hotel Novotel Kuala Lumpur City Centre
6,0
Wong – Singapur
Na služební cestě
Pokoj Superior King
1 noc, červenec 2018
Good location”
the hotel is near to Pavillion mall and Bukit Bintang walk. there is a connection bridge to go there. nice shopping area. there are good restaurants nearby as well.
Hodnoceno 30 července 2018
Thank you and please visit us again once we have renovated all the guest rooms, restaurant outlets as well as elevators. Best regards,  Suresh Nair Executive Assistant Manager Novotel Kuala Lumpur City Centre
Odpověď z 31 července 2018
Hotel Novotel Kuala Lumpur City Centre
5,6
keat – Singapur
Pár
Pokoj Superior King
1 noc, červenec 2018
Nadprůměrné”
Hotel need upgrade, car park full of cockroaches . Water pressure are very low and bathroom water not flowing. Hotel guests have to pay for car parking fee.
Hodnoceno 24 července 2018
Thank you Keat for letting us know details of your stay. We are truly sorry to hear this, Housekeeping will take care of the pest control in the car park and as for the water pump, these will be resolved after renovations in year end. We hope you will visit us again for a new experience. Best regards,  Suresh Nair Executive Assistant Manager Novotel Kuala Lumpur City Centre
Odpověď z 25 července 2018
Hotel Novotel Kuala Lumpur City Centre
8,8
Skvělé
Amran – Singapur
Rodina se staršími dětmi
Pokoj Superior King
Nocí: 2, červenec 2018
Excellent location”
Hotel is located conveniently next to a major shopping centre.
Hodnoceno 21 července 2018
Thank you for your review and we look forward to seeing you again. Best regards,  Suresh Nair Executive Assistant Manager Novotel Kuala Lumpur City Centre
Odpověď z 23 července 2018
Hotel Novotel Kuala Lumpur City Centre
7,2
Velmi dobré
KOH – Singapur
Pár
Pokoj Superior King
1 noc, červenec 2018
Old hotel,needs refurbishment ”
Pros: good location,attentive and friendly front desk staff Cons: shower water temperature inconsistency,aircon warm in e morn
Hodnoceno 20 července 2018
Thank you for your feedback, we are sorry to hear of your experience. Despite this, we sincerely hope to be able to welcome you back for a better experience especially after refurbishment. Best regards,  Suresh Nair Executive Assistant Manager Novotel Kuala Lumpur City Centre
Odpověď z 24 července 2018
Hotel Novotel Kuala Lumpur City Centre
2,0
joseph – Spojené státy americké
Samostatný cestovatel
Pokoj Executive King
Nocí: 5, červenec 2018
GROSS”
Gross old hotel. They advertise king beds buts it’s just 2 small beds pushed together, very uncomfortable. Bugs in the bathroom. So many better hotels for the same price.
Hodnoceno 18 července 2018
Thank you for telling us about your stay. I am very sorry to hear about your experience with room cleanliness. Rest assured I have shared your comment with our Housekeeping Manager for his immediate follow up and improvement. Regarding the overall hotel vibe, the owning company of the building is going to refurbish the rooms, including beds. It would be my honor to be able to welcome you back for a better experience. Best regards, Suresh Nair Executive Assistant Manager Novotel Kuala Lumpur City Centre
Odpověď z 23 července 2018
Hotel Novotel Kuala Lumpur City Centre
8,4
Skvělé
Kaung – Myanmar
Na služební cestě
Apartmá Junior s přístupem do salonku Executive Lounge
Nocí: 3, červen 2018
Nice Stay there”
Very good location. Easy access to shopping centers, public transports, good restaurants. Nice stay there!!!
Hodnoceno 16 července 2018
Thank you for your rating and we look forward to seeing you again. Best regards,  Suresh Nair Executive Assistant Manager Novotel Kuala Lumpur City Centre
Odpověď z 24 července 2018
Hotel Novotel Kuala Lumpur City Centre
5,6
SHU – Malajsie
Pár
Pokoj Superior King
1 noc, červen 2018
Will not visit again”
The parking facility was so disappointing. As the parking is open for public, there is no empty slots available for Hotel Guest. I was being "push away" from the parking floor until I escalated.
Hodnoceno 15 července 2018
Thank you for your feedback, we are sorry to hear of your experience. Despite this, we sincerely hope to be able to welcome you back for a better experience especially after refurbishment. Best regards,  Suresh Nair Executive Assistant Manager Novotel Kuala Lumpur City Centre
Odpověď z 24 července 2018
Hotel Novotel Kuala Lumpur City Centre
4,0
Liao – Singapur
Samostatný cestovatel
Pokoj Superior King
Nocí: 2, červenec 2018
Bad stay ”
the room lighting is very bad. insufficient light in the room. toilet has difficulties flushing down. bed condition were poor.
Hodnoceno 12 července 2018
Thank you for your feedback, we are sorry to hear of your experience. Despite this, we sincerely hope to be able to welcome you back for a better experience especially after refurbishment. Best regards,  Suresh Nair Executive Assistant Manager Novotel Kuala Lumpur City Centre
Odpověď z 24 července 2018
Hotel Novotel Kuala Lumpur City Centre
5,2
Shiuh – Malajsie
Na služební cestě
Pokoj Superior King
1 noc, červenec 2018
Very, very old hotel”
NOVOTEL shall refurnish the whole building.... room :( cleanliness :( carpark :(
Hodnoceno 12 července 2018
Thank you for your feedback, we are sorry to hear of your experience. Despite this, we sincerely hope to be able to welcome you back for a better experience especially after refurbishment. Best regards,  Suresh Nair Executive Assistant Manager Novotel Kuala Lumpur City Centre
Odpověď z 24 července 2018
Hotel Novotel Kuala Lumpur City Centre
3,6
Bryan – Filipíny
Na služební cestě
Dvojlůžkový pokoj Executive
Nocí: 2, červenec 2018
Not a good hotel anymore”
Room cleaning service is bad. Hotel room toiletries are incomplete. Bed foam is thin already. Breakfast food not good also., location is good and easy for access for going around KL center. Overall if you are looking just for a hotel to have a short stay but for relaxing hotel you might want to look for other.
Hodnoceno 12 července 2018
Thank you for your feedback, we are sorry to hear of your experience. Despite this, we sincerely hope to be able to welcome you back for a better experience especially after refurbishment. Best regards,  Suresh Nair Executive Assistant Manager Novotel Kuala Lumpur City Centre
Odpověď z 24 července 2018
Hotel Novotel Kuala Lumpur City Centre
12345
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