Hotel Ruby

Payed for AC room that wasn t working, extremely durty, just one sheet in the bed that was completely stained. Shower towel improper for using. Bucket in the wc colleting water from the ceilling. Shower not working. But mainling it was really durty

At first it was difficult to find it because it is a little bit hidden into the small streets . But when you find it you can see that is a very good hotel! . As I said it covers the two stars category very good

Extremely noisy hotel. Tour busses arrive during the night and +-70 people are booked in. All these peoples baggage were loaded into the elevator close to our room to distribute to the rooms with extremely high noise from the staff members and guests. Shouting and throwing of baggage. We had NO sleep. Room was VERY small with only a small window. Will not visit again.

We Sri Lankans staying in NOIDA, Uttar Pradesh. We have two kids 4 & 6. But we didn't carry their Passports with us during the trip to Jaipur. Didn't think it was necessary. The Hotel staff did not corporate at all and they just did not let us in without Kids passports at 11pm at night and we reached there by train. Luckly a Auto Rickshaw guy took us to a Hotel (which is also registered with Agoda), and they accommodated us without much hassle. I am not familiar with all the rules and regulations, but I would be delighted if someone instructed us to carry passports of all the occupants. IT was a terrible experience.

Friendly staff, reception speak good English. Restaurant not brilliant, it is vegetarian but breakfast is fine – cornflakes, toast and coffee. Waiter not a morning person, but a little darling really! Our first room was on floor 2 (room numbers beginning with 3) but there is a huge table and chairs in the wide corridor outside the rooms and very noisy Indians eat breakfast about 6.30am! Aroma also comes under the door. We moved the next day to a family room far away from the noise at no extra cost. Hot water only in the mornings. Wifi intermittent. For the price, a good hotel. Clean and comfortable rooms. Not really suitable area for walking around but fine for taking a tuktuk to see the sights. We took a tuktuk (100 rupees, £1) to nice restaurant ‘Little Italy’ one night for pizza, salad and wine.

My stay was for tow days and i opted for a room to night stay purpose only but to my surprize the room and hotel service were reaLLY GOOD. STAFF THERE IS VERY QUICK IN SERVICE AND I ENJOYED MY STAY AT RUBY VERY MUCH.

The service was great. I had a train leaving at night. I checked out at noon and was sitting in the lodge. The owner of the hotel came to ask me: why check out so early. I said my train was at night and he said you do not have to check out this early, we will let you stay in your room until after dinner when you leave. Then he asked the staff returned the key back to me and I got another afternoon staying in the room with air-con and very comfortable. Highly recommended!

Located in a crowded place. Not easy to find the place. Directions need to be more specific.

Good location off the busy main road, with safe car parking. Attentive staff, nice clean room although ours was small. Restaurant off the lobby was willing to fix us tea or whatever we wanted. Very good chai stand just around the corner too!

Awesome Location just next to Bus Stand and Service

good modern room but location not ideal as a bit out from old city.

We reached hotel at around 630 AM. We requested the hotel staff to arrange early check-in if possible. He said the room is not ready yet but he arranged another room which was in a pathetic condition (leaking bathroom fittings including the seat, unpolished semi-broken doors, bed as hard as stone bed) for us for which he charged Rs. 600. We complied with him. The next day we had to travel back at 1AM so we requested hotel guys to adjust the Rs. 600 for accommodation on this day (from 5PM-9PM) because that was full day hotel room rent that he had charged us. He was fine with us but when we were checking out, he denied what he said and charged us for both days (Rs. 1200). SO HOTEL STAFF HAS NO ETHICS AND MORALS. Another bad on him. He didn't make any extra arrangements for extra person in our room. Still he charged Rs. 300 as extra person charge. We took 2 rooms and we were 5 people. And on the top of it, he added restaurant bill of another room in our bill. We asked him that we did not have this food. But he wasn't ready to believe us. He called his complete staff to make sure whether we were right or not. Once the staff confirmed only then, he took removed the bill he had put on us. It's just about normal hotel with worst staff you would ever come across.

i booked super deluxe with prices lower than the hotel itself. many thanks to agoda. agoda made the booking simple at amazing price. i reached at 9 am (check in time is 12pm), they gave me a royal deluxe at 9 at rupees 300 extra. full marks to hotel and agoda. those who simply need a clean and modern hotel to stay without royal luxries like pool, spa, zym etc this is among the right place. but whatever you order in hotel might appear slightly expensive to you like me. now whenever i will need a hotel, i will login in to agoda for sure.

Really great hotel except that off season you have hot water in the shower only at morning time, in the evening you need to order hot bucket (it's free)

I really loved their services! I have checked-in past midnight, their kitchen was closed already still they have managed a very good quality of food for me! They are really good at hospitality.

My stay at Agoda was perfecly all right.It is very near to bus stand and the pink city.The cleanliness were pleasing to me and most importantly room service was good. I alos got comlprehensive idea from the people at agoda.

1. hotel people were unaware of my booking, had to give them the print out of the booking. 2. although breakfast was included but they refused and told me that was not and i paid for the breakfast. 3. hotel is clean, peaceful. room was very good and spacious for two. thank you agoda.

The room was overrated for the cheap cost of the room. Very clean and comfortable room. Vicinity or location of the hotel is a bit outskirt but staff are willing to pick up. I appreciated the staff for allowing me to take a quick shower after returning from a day tour despite i have already checked out. They were understanding since i was able to arrive at dawn on the same day. This hotel is a 10 considering it not expensive. Location is 200m away from Shinghi camp bus stand. Breakfast has wide selection. Very pleasing.

no wireless in the room, breakfast is not a buffet.. not really "included" very limited breakfast...rooms are not bad..failrly good and clean..

When we arrive we had booed a superior room but it was obviously not. Fairly basic and not very clean. After two days and complaining we were moved to a much better rrom which, in fairness, was very good value for money. The restaurant was only used for breakfast and this was not very good. The waiter was a little surly and did not speak any english. Trying to get a small amount of cold milk for our tea proved impossible. I think we were the first Agoda guests and the manager was keen to try and help but the staff let them down. The location, although convenient for the bus station, is not great and there is a lack of good restaurants in the area.