Novotel Bogor Golf Resort and Convention Center
Novotel Bogor Golf Resort and Convention Center
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Pokoj typu Standard King - lůžko Novotel Bogor Golf Resort and Convention Center
Pokoj typu Standard King - lůžko
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Vstupní hala Novotel Bogor Golf Resort and Convention Center
Vstupní hala
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Vstupní hala Novotel Bogor Golf Resort and Convention Center
Vstupní hala
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Interiér Novotel Bogor Golf Resort and Convention Center
Interiér
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ZOBRAZIT NA MAPĚ Novotel Bogor Golf Resort and Convention Center
ZOBRAZIT NA MAPĚ
Velmi dobré
Poloha
7,8
Zobrazit všech 62 fotografií Novotel Bogor Golf Resort and Convention Center
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Odstraněno z oblíbených

Novotel Bogor Golf Resort and Convention Center

Velmi dobrá poloha
Co je odsud blízko
Máte dotaz pro Novotel Bogor Golf Resort and Convention Center?
Velmi dobré
Na základě 1829 hodnoceníCo si myslí hosté
7,7
89 % hodnotících by zařízení doporučilo.
Poměr cena/kvalita7,5
Vzdálenost od centra5 km
Hodnocení umístění7,8
Nejbližší letištěMezinár. letiště Halim Perdanakusuma (HLP)
Vzdálenost od letiště37,8 km
Vlastní restauraceAno
  • Letištní přeprava

  • Wi-Fi zdarma ve všech pokojích

  • klimatizace

  • denní úklid pokojů

Nabídka pokojů
7,8
Velmi dobré
Pohodlí a kvalita pokoje
Pokoj typu Superior s manželskou postelí velikosti King a zahradou (Superior King Garden Room)
Pokoj typu Superior s manželskou postelí velikosti King a zahradou (Superior King Garden Room)
...
  • Výhled: Zahrada
  • 46 m²/495 ft²
  • 1 dvoulůžko velikosti „King...
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Pokoj Superior King (Superior King Room)
Pokoj Superior King (Superior King Room)
...
  • Výhled: Zahrada
  • 36 m²/388 ft²
  • 1 dvoulůžko velikosti „King...
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Dvojlůžkový pokoj typu Superior s oddělenými postelemi (Superior Twin Garden Room)
Dvojlůžkový pokoj typu Superior s oddělenými postelemi (Superior Twin Garden Room)
...
  • Výhled: Zahrada
  • 46 m²/495 ft²
  • 2 jednolůžka
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Pokoj Superior Twin (Superior Twin Room)
Pokoj Superior Twin (Superior Twin Room)
...
  • Výhled: Zahrada
  • 36 m²/388 ft²
  • 2 jednolůžka
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Pokoj typu Deluxe s manželskou postelí velikosti King (Deluxe Room King Bed)
Pokoj typu Deluxe s manželskou postelí velikosti King (Deluxe Room King Bed)
...
  • Výhled: Zahrada
  • 46 m²/495 ft²
  • 1 dvoulůžko
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Pokoj typu Standard King (Standard King Room)
Pokoj typu Standard King (Standard King Room)
...
  • Výhled: Zahrada
  • 36 m²/388 ft²
  • 1 dvoulůžko velikosti „King...
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Dvoulůžkový pokoj Standard s oddělenými postelemi (Standard Twin Room)
Dvoulůžkový pokoj Standard s oddělenými postelemi (Standard Twin Room)
...
  • Výhled: Zahrada
  • 36 m²/388 ft²
  • 2 jednolůžka
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Dvojlůžkový pokoj typu Superior s manželskou postelí nebo oddělenými postelemi (Double Or Twin Superior)
Dvojlůžkový pokoj typu Superior s manželskou postelí nebo oddělenými postelemi (Double Or Twin Superior)
...
  • 36 m²/388 ft²
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Dvojlůžkový pokoj typu Deluxe s manželskou postelí nebo oddělenými postelemi (Double Or Twin Deluxe)
Dvojlůžkový pokoj typu Deluxe s manželskou postelí nebo oddělenými postelemi (Double Or Twin Deluxe)
...
  • 42 m²/452 ft²
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Pokoj typu Standard s manželskou postelí nebo 2 oddělenými postelemi (Double Or Twin Standard)
Pokoj typu Standard s manželskou postelí nebo 2 oddělenými postelemi (Double Or Twin Standard)
...
  • 36 m²/388 ft²
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Máte dotaz pro Novotel Bogor Golf Resort and Convention Center?
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Novotel Bogor Golf Resort and Convention Center – více informací

Novotel Bogor Golf Resort and Convention Center – více informací

Stručný popis

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Důležitá místa v okolí

Uvedené vzdálenosti jsou založené na měření vzdušnou čarou. Cestovní vzdálenost se může lišit.
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Co nabízí

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Co navštívit v okolí

Uvedené vzdálenosti jsou založené na měření vzdušnou čarou. Cestovní vzdálenost se může lišit.
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Ubytovací podmínky

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Užitečný přehled

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Ověřená hodnocení cestovatelů

Hodnocení Agoda (1829)Hodnocení Booking.com (566)
Čistota7,7
Vybavení8,1
Poloha7,8
Pohodlí a kvalita pokoje7,8
Služby7,9
Poměr cena/kvalita7,5
Podle ověřených zákazníků Agoda
Filtrování hodnocení
Jazyk
English
Bahasa Indonesia
한국어
日本語
více
Typ pokoje
Pokoj typu Deluxe s manželskou postelí velikosti King
Pokoj typu Standard King
Dvoulůžkový pokoj Standard s oddělenými postelemi
Pokoj Superior King
více
Zobrazeno 1557 ověřených hodnocení
12345
10,0
Vynikající
ERNI – Indonésie
Rodina se staršími dětmi
Pokoj typu Standard King
Nocí: 2, květen 2018
Good hotel”
Walaupun mahal tapi bagus
Hodnoceno 14 září 2018
Tamu yang terhormat, Terima kasih telah berkenan berbagi pengalaman Anda bersama Novotel Bogor Golf Resort & Convention Center. Senang sekali saya mengetahui Anda menikmati masa tinggal bersama kami. Bagi kami, kepuasan tamu adalah segalanya, dan semangat kami untuk senantiasa memberikan pelayanan terbaik kami. Besar harapan kami untuk memiliki kesempatan lain menyambut dan melayani Anda pada kunjungan berikutnya dan tinggal di Novotel Bogor. Salam hangat, Charles CHOI - General Manager
Odpověď z 17 září 2018
Novotel Bogor Golf Resort and Convention Center
8,0
Skvělé
Ignatius – Indonésie
Rodina se staršími dětmi
Pokoj Superior King
Nocí: 2, červen 2018
Best place to stay in Bogor”
Bogor is well known for their culinary and Bogor Botanical Garden. Novotel might be the best choice to stay because of its location near to things I mentioned before. Good breakfast and good public facilities. Moreover, it's kids friendly. You could find a green view and lots of shady areas in this hotel. Its just perfect.
Hodnoceno 12 září 2018
Dear valued guest, Thank you for your valuable yet positive feedback from your personal experience stay with us at Novotel Bogor Golf Resort & Convention Center. I am pleased to learn that your stay was enjoyable one. Thanks to our generous and heartwarming team who strive deliver a prime hospitality to our guest. Once again thank you for your review about our resort, the entire Novotel Bogor team is looking forward another opportunity to welcoming you back in the near future stay. Best regards, Charles CHOI - General Manager
Odpověď z 17 září 2018
Novotel Bogor Golf Resort and Convention Center
6,8
Dobré
Tourino – Indonésie
Rodina s malými dětmi
Pokoj typu Deluxe s manželskou postelí velikosti King
1 noc, srpen 2018
Quite & Old”
Overall it was a good stay since the hotel has a nice lay-out, massive of green area, quite ambiance away from loud sound, and friendly staff. Our stay experience could be improved : If one of the front desk staff could show us the way to our room and help bring our luggage considering it's a big size hotel and at that time was non-peak time with less guests checking-in (Sunday, 4pm). If we could go straight to our room after check-in process was done, instead we still had to wait for the room to be ready even though we arrived late at 4pm (beyond 2pm check-in time). If the hotel's swimming pool is bigger, the existing one is too small for this hotel size and too crowded. If the restaurant could open (few buffet table only) earlier for breakfast, didn't have a chance to experience the full breakfast since we have morning international flight to catch in Jakarta. If amenities were refurbished, hotel looks really old and worn-out especially on room flooring, alley lights,kids playroom
Hodnoceno 28 srpna 2018
Dear valued guest, Thank you for the oportunity you gave for Novotel Bogor to accommodate your recent stay in Bogor. Beside, I am truly sorry to learn that your stay didn't meet your expectation. Please allow me to express my sincere apologize for the inconvenience caused during your stay. Your positive and constructive feedback has been helping us to know the product and service quality we gave. Please rest assure that your comment has been follow up by our Director of Culinary & the Front Office Manager to rectify and improve our service. The experience you had before wasn't our standard of service. Guest satisfaction means everything for us and I wish you may give us another chance to show you that we really concern to the feedback you gave. I hope you would give us another chance to regain your trust to Novotel Bogor and wish to have another opportunity to welcoming you back on your future visit to Bogor. Best regards, Charles CHOI - General Manager
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Novotel Bogor Golf Resort and Convention Center
7,2
Velmi dobré
Debora – Indonésie
Rodina s malými dětmi
Dvojlůžkový pokoj typu Superior s oddělenými postelemi
1 noc, srpen 2018
Not what I expected”
It’s an old room with run down interiors. The cleanliness need a lot of improvement. I also didn’t get the room I paid for. Booked for a garden view suite. But got a smaller room facing the parking lot. Apart from that the staffs are really friendly. And the facilities are good.
Hodnoceno 24 srpna 2018
Dear valued guest, Thank you for your time to give Novotel Bogor a feedback based on your recent stay with us. I am pleased Novotel Bogor had the opportunity to accommodate your stay in Bogor. I appreciate your constructive feedback about our resort and service, and I aware your comment about our guest room cleanliness. Please rest assure that our Executive Housekeeper has been taken prompt action to follow up your feedback and monitored intensively. Your satisfaction means a lot for us, I wish you may give us another chance to deliver you with our prime hospitality with the precise accommodation and service on your future stay with us at Novotel Bogor. Best regards, Charles CHOI - General Manager
Odpověď z 27 srpna 2018
Novotel Bogor Golf Resort and Convention Center
4,8
Mochamad – Indonésie
Rodina se staršími dětmi
Dvoulůžkový pokoj Standard s oddělenými postelemi
1 noc, srpen 2018
Old Hotel with Old Furniture - Poor Service When Full”
They need to rejuvenate the hotel. Not worth the service and facilities.
Hodnoceno 20 srpna 2018
Dear valued guest, First of all, I thankful Novotel Bogor had the opportunity to accommodate your recent stay in Bogor. Besides, I feel sorry to learn that our resort with its service and product was less than your expectation. Please allow me to extend my sincere apologize for the inconvenience caused during your stay. Your feedback is valuable for us as it helps us to improve our service and product. Please rest assure my Executive Assistant Manager is following up the feedback you raised to our attention with prompt action to rectify it especially on our service quality. Guest satisfaction means everything and the main reason for us to do major renovation this coming weeks to rejuvenate our resort. I hope you may keep your patronage till then. Once again thank you for your feedback, the entire Novotel Bogor is looking forward to have another opportunity to regain your trust and be at your service on your future stay with us. Best regards, Charles CHOI - General Manager
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Novotel Bogor Golf Resort and Convention Center
9,2
Vynikající
fu – Indonésie
Rodina s malými dětmi
Dvoulůžkový pokoj Standard s oddělenými postelemi
1 noc, srpen 2018
nature feel hotel”
nice location, surrounding place... only in our room i think the fan ventilation need to service, because is noising at night, and also the bathroom shower room a bit small,
Hodnoceno 20 srpna 2018
Dear valued guest, Hatur nuhun! It's such a pleasure to get 5 stars rating from our valued guest! I am pleased to learn that it sounds like a perfect experience for you and I am so delighted to know that our generous and heartwarming team could deliver the best of your stay and assist you to get a memorable stay experience in our resort. Once again thank you for the score you gave, the entire Novotel Bogor team is looking forward to welcome you back and be at your service in the near future once again. Best regards, Charles CHOI - General Manager
Odpověď z 21 srpna 2018
Novotel Bogor Golf Resort and Convention Center
10,0
Vynikající
TJU – Indonésie
Rodina s malými dětmi
Dvojlůžkový pokoj typu Superior s oddělenými postelemi
1 noc, srpen 2018
Delayed Check in”
It was delayed for 15-20 minutes delayed for check in. i wish in the future staff will work it on time and will be better service. thank you
Hodnoceno 13 srpna 2018
Dear valued guest, Hatur nuhun! Thank you for your positive feedback about your stay at Novotel Bogor. I am pleased to learn that your stay was excellent one. Beside I am truly sorry you had delay your room. Please accept my sincere apologize for the inconvenience caused during your stay. Your feedback is valuable for us as it helps us to improve our service yet product quality. Please rest assure our Executive Assistant Manager is following up and monitoring based on your comment. Our passion is to create memorable stay and give superior service to our guest. I wish you may give us another chance to be at your service on your future trip to Bogor. Best regards, Charles CHOI - General Manager
Odpověď z 13 srpna 2018
Novotel Bogor Golf Resort and Convention Center
7,6
Velmi dobré
Majed – Saúdská Arábie
Skupina
Pokoj Superior King
Nocí: 3, srpen 2018
short time to relax”
I did choose the hotel due to the facilities it has. I wanted to stay with no plan to go out with my friends. It has bicycle, ping pong table, chess, basketball ring, football playground, fitness and others. The comment I have that some facilities need little maintenance i.e. lighting and cleanses. The resort near botani mall with free shuttle on 4, 7 pm but make sure to book an hour before.
Hodnoceno 07 srpna 2018
Dear valued guest, Thank you for your positive review about Novotel Bogor based on your personal experience stay with us. Guest satisfaction means everything for us, I gratitude you to share your point of view about our resort. Please rest assure that our Chief Engineering & Executive Housekeeper have been taken prompt action based on your feedback to improve our maintenance, lighting yet our cleanliness of our resort. Once again thank you for your feedback, I wish to have another chance to welcoming you back in the near future stay. Best regards, Charles CHOI - General Manager
Odpověď z 13 srpna 2018
Novotel Bogor Golf Resort and Convention Center
8,4
Skvělé
Mochamad – Indonésie
Rodina s malými dětmi
Pokoj typu Superior s manželskou postelí velikosti King a zahradou
1 noc, červenec 2018
Nice Place to spend your weekend”
many sport facilities but "old". they have been 21 years. but still this is the place to spend your weekend, so many trees.
Hodnoceno 31 července 2018
Dear valued guest, First of all, thank you for choosing Novotel Bogor Golf Resort & Convention Center to accommodate you on your recent trip to Bogor. I gratitude you as well for your valuable feedback about our resort and facilities. Besides, I'm sorry to learn that you have to experience such an inconvenience during your stay with us. Please accept my sincere apologize for any trouble caused. Our Executive Housekeeper prompt action to follow up your feedback. Your comment is definitely help us to improve the quality of product yet the service we deliver to our customer. As we concern with guest satisfaction and their feedback, we will have a major renovation this coming month to rejuvenate our resort without lessen Novotel standard. Last but not least, we wish you would give us another chance to gain your trust by deliver you a superior hospitality on your future visit with us at Novotel Bogor. Best regards, Charles CHOI - General Manager
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Novotel Bogor Golf Resort and Convention Center
8,0
Skvělé
Maharani – Indonésie
Rodina s malými dětmi
Pokoj Superior King
1 noc, červenec 2018
Back to Nature Concept”
the room is spacious but the interior is old. however the facilities are complete, especialy for kids activities. they offer swimmingpool, fitnes center, playground, rabbit and turtle nursery, also free horse riding on the weekend. the breakfast menu is superb, there are a lot of food to choose. the staffs are awesome, they are very nice and helpful. overall i'll score this hotel 8/10 (the lack is only the room interior, they need to renovate)
Hodnoceno 20 července 2018
Dear valued guest, Thank you for taking time to give positive feedback following your recent stay in Novotel Bogor Golf Resort & Convention Center. I am very pleased to read that our guest took a great liking on our resort. At Novotel, we strive to exceed our guest expectations and make our guest feels like home with us. Guest experience and satisfaction mean everything for us and the only reason for us to do major renovation this upcoming month. I wish you will keep your patronage till then. Once again thank you for your positive feedback, the entire Novotel Bogor team cannot wait to welcome you back in the near future stay. Sincerely yours, Charles CHOI - General Manager
Odpověď z 26 července 2018
Novotel Bogor Golf Resort and Convention Center
8,4
Skvělé
Dewi – Indonésie
Rodina se staršími dětmi
Pokoj Superior King
1 noc, červen 2018
Nice resort hotel but need a refreshment”
We love Novotel Hotel since our children were in young age. This hotel now needs some refreshment and more attention in cleanliness. We only spent one night at weekend for our short gateway, the rooms we booked were not clean enough. Dust on the table, some cracks in the shower area. For just a short stay would be OK.
Hodnoceno 06 července 2018
Dear valued guest, I very much appreciate you taking the time to rate and give a positive feedback Novotel Bogor Golf Resort & Convention Center. I am pleased to learn you had wonderful time with your family in our resort. Beside, I am sorry to learn your room was less than clean and below your expectation. Please rest assure that our Executive Housekeeper has been taken a prompt action to follow up your feedback. I believe your constructive feedback will help us a lot to improve our better service in the future. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Kind regards, Charles CHOI - General Manager
Odpověď z 16 července 2018
Novotel Bogor Golf Resort and Convention Center
6,8
Dobré
Masya – Indonésie
Rodina se staršími dětmi
Dvoulůžkový pokoj Standard s oddělenými postelemi
Nocí: 2, červen 2018
it was okay”
it was okay bcs it was an old hotel. maybe need some upgrade with the hotel facility bcs the swimming pool is too small as well as the fitness center
Hodnoceno 29 června 2018
Dear valued guest, Thank you for posting a review following your recent stay at Novotel Bogor Golf Resort & Convention Center. At Novotel Bogor, we believe that continuous quality improvement is very crucial to achieve guests satisfaction, and your comment one of the main reason for us to do major renovation to our resort, therefore, we appreciate the comments you have shared. I hope you will be kind enough to grant us another chance to serve you better in the future and show you what a superior hospitality is. Sincerely yours, Charles CHOI - General Manager
Odpověď z 03 července 2018
Novotel Bogor Golf Resort and Convention Center
9,6
Vynikající
Sachtka – Indonésie
Rodina s malými dětmi
Pokoj typu Superior s manželskou postelí velikosti King a zahradou
1 noc, červen 2018
For sure, this hotel that runs by their staff's and management represents Bogor Hospitality ☺️”
Thank you for taking care us, Ms. Dila, Mr. Nurdiyanto of Caprricio (novotel bogor has italian restaurant hidden gem), Mr Beri Yanto, Mr.Asep, Ms. Valen, for sure we will come back again here ☺️
Hodnoceno 27 června 2018
Dear valued guest, Thank you for taking time to rate for Novotel Bogor Golf Resort & Convention Center a good score. I am overwhelmed to receive it and pleased to know our service was meet your expectation. I will definitely share your comment to our talent especially Ms. Dila, Mr. Muriyanto, Mr. Beri, Mr. Asep and Ms. Valen for the compliment you gave. Our guest is our passion, and we are enthusiastic to create a memorable experience stay to our guest. I wish could have another chance to welcome you back and deliver you with a superior hospitality on your future visit to Bogor. Best regards, Charles CHOI - General Manager
Odpověď z 03 července 2018
Novotel Bogor Golf Resort and Convention Center
8,4
Skvělé
monica – Indonésie
Rodina s malými dětmi
Pokoj typu Standard King
1 noc, červen 2018
Skvělé”
Kebersihan sarung bantal ,sprei ,kloset kurang bersih .Pemandangan bagus.
Hodnoceno 27 června 2018
Tamu yang terhormat, Terima kasih telah mengulas Novotel Bogor Golf Resort & Convention Center. Saya sungguh bahagia mengetahui tamu kami menikmati masa tinggal bersama kami. Bagi kami kepuasan dan kenyamanan tamu adalah segalanya bagi kami. Namun menyesal saya mengetahui kebersihan kamar beserta fasilitasnya tidak sesuai harapan Anda, perkenankanlah saya meminta maaf atas ketidaknyamanan yang terjadi. Saya yakinkan komentar Anda telah saya bagikan kepada Executive Housekeeper kami untuk segera ditindaklanjuti dan langkah tepat diambil untuk menghindari masalah serupa terulang kembali dikemudian hari. Tamu merupakan semangat kami untuk senantiasa meberikan pelayanan terbaik di setiap kesempatan yang kami miliki. Sekali lagi terima kasih untuk komentar positif yang Anda bagikan, seluruh tim Novotel Bogor menantikan kesempatan untuk menyambut dan melayani Anda kembali pada kunjungan berikutnya. Salam hangat, Charles CHOI - General Manager
Show more
Novotel Bogor Golf Resort and Convention Center
8,4
Skvělé
Dinda – Indonésie
Rodina s malými dětmi
Dvoulůžkový pokoj Standard s oddělenými postelemi
1 noc, červen 2018
Liburan nyaman dan menyenangkan di Hotel Novotel Bogor”
Menginap Hotel Novotel Bogor benar benar pengalaman menyenangkan, staff yg begitu ramah, makanan yg enak dan bervariasi, fasilitas yg lengkap, kolam renang yg luas membuat makin betah berada disana. Lokasi cukup strategis untuk pergi sekitar bogor dan cari makan pun mudah. Saya dan keluarga akan kembali lagi ke Hotel Novotel Bogor 😁👍👍👍
Hodnoceno 23 června 2018
Tamu yang terhormat, Terima kasih telah mengulas Novotel Bogor Golf Resort & Convention Center. Saya sungguh bahagia mengetahui tamu kami menikmati masa tinggal bersama kami. Bagi kami kepuasan dan kenyamanan tamu adalah segalanya bagi kami. Tamu merupakan semangat kami untuk senantiasa meberikan pelayanan terbaik di setiap kesempatan yang kami miliki. Sekali lagi terima kasih untuk komentar positif yang Anda bagikan, seluruh tim Novotel Bogor menantikan kesempatan untuk menyambut dan melayani Anda kembali pada kunjungan berikutnya. Salam hangat, Charles CHOI - General Manager
Odpověď z 03 července 2018
Novotel Bogor Golf Resort and Convention Center
8,0
Skvělé
christine – Indonésie
Samostatný cestovatel
Pokoj typu Standard King
1 noc, červen 2018
Bersih”
Nyaman & bersih
Hodnoceno 21 června 2018
Tamu yang terhormat, yang terhormat, Terima kasih telah mengulas Novotel Bogor Golf Resort & Convention Center. Saya sungguh bahagia mengetahui tamu kami menikmati masa tinggal bersama kami. Bagi kami kepuasan dan kenyamanan tamu adalah segalanya bagi kami. Tamu merupakan semangat kami untuk senantiasa meberikan pelayanan terbaik di setiap kesempatan yang kami miliki. Sekali lagi terima kasih untuk komentar positif yang Anda bagikan, seluruh tim Novotel Bogor menantikan kesempatan untuk menyambut dan melayani Anda kembali pada kunjungan berikutnya. Salam hangat, Charles CHOI - General Manager
Odpověď z 03 července 2018
Novotel Bogor Golf Resort and Convention Center
8,8
Skvělé
Willy – Indonésie
Pár
Pokoj typu Deluxe s manželskou postelí velikosti King
1 noc, červen 2018
Good property ”
Good property nice room and facilities. Tje only cons that really bother me was their Check in time is set at 14:00-hrs and check out time at 11:30-hrs. Not fair to me paying 2.1mil for a room that I can only use for less than 24 hours
Hodnoceno 19 června 2018
Dear valued guest, Thank you for taking time to share your feedback on your recent stay with Novotel Bogor Golf Resort & Convention Center. I am pleased to learn you had wonderful stay and enjoy the natural environment resort. I gratitude you as well for the positive feedback in regard the check in/out time in our resort. We are applying the Novotel Standard procedure, beside, our guest is freely to request late check out to our Front Office team which is possible to do. Every guest in Novotel Bogor is valuable for us and we always enthusiastic to deliver a prime hospitality to create memorable experience stay with us. I am looking forward to welcome you back and be at your service on your future stay with us at Novotel. Best regards, Charles CHOI - General Manager
Odpověď z 03 července 2018
Novotel Bogor Golf Resort and Convention Center
4,4
Mimi – Indonésie
Rodina se staršími dětmi
Dvojlůžkový pokoj typu Superior s oddělenými postelemi
Nocí: 2, červen 2018
I think a reputation of Novotel is good.”
I am be panic when I came back to Novotel Bogor on June 2018 after 2008. I have found the big name Novotel is not meet with condition of Novotel Bogor at now. I think all facilities that its need to renew like spring bed, furniture, chair is uncleaned condition. electricity power is broken at room,, at teraace is not available 1 sofa like other superior room . And in high session staff in restaurant like be panic so could not give the good services so we have breakfast at the uncleaned table although I have call several time restaurant staff to make clean the table but no action. My mother is vegetarian so I have asked vegetarian menu for breakfast but is not available. Hopefully the management can improve services for customer satisfaction in hotel and meet the reputation of Novotel as international class hotel.
Hodnoceno 16 června 2018
Dear valued guest, Thank you for posting a review following your recent stay at Novotel Bogor Golf Resort & Convention Center. Please allow me to begin by expressing my sincerest apologies for the shortfalls in service you experienced during your stay at our resort and I have shared your comments directly to our Director of Culinary for his immediate actions. At Novotel Bogor, we believe that continuous quality improvement is very crucial to achieve guests satisfaction, and the main reason for us to do major renovation this coming month; therefore, we appreciate the comments you have shared. I hope you will be kind enough to grant us another chance to serve you better in the future and show you what a superior hospitality is. Sincerely yours, Charles CHOI - General Manager
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Novotel Bogor Golf Resort and Convention Center
7,6
Velmi dobré
Alexander – Indonésie
Rodina s malými dětmi
Pokoj typu Standard King
1 noc, červen 2018
old but nice hotel”
nice breakfast and nice swimming pool
Hodnoceno 11 června 2018
Dear valued guest, I very much appreciate you taking the time to rate your stay at Novotel Bogor on Google. I can see from your ratings that you have rated us low for your overall experience, was there anything in particular that had impacted this? As we strive to continuously improve, I would very much appreciate the opportunity to discuss your feedback in detail. Would you kindly provide me a direct contact detail where I can personally get in touch with you. Once again, thank you for your ratings and I hope to hear from you soon. Sincerely, Charles CHOI - General Manager
Odpověď z 03 července 2018
Novotel Bogor Golf Resort and Convention Center
8,0
Skvělé
Suyanto – Indonésie
Skupina
Pokoj Superior Twin
1 noc, prosinec 2017
Excellent Escape”
This is hotel is excellent for a city escape, located in the quite area of Bogor. Suitable for family with kids
Hodnoceno 31 května 2018
Dear Mr Suyanto It's a wonderful feeling to learn our valuable guest had a great time with us in Novotel Bogot Golf Resort & Convention Center. Thank you to let us be a part of your quality time. As a family resort, Novotel Bogor strive to deliver a prime hospitality to our guest. Thanks to our heartwarming & generous team who always enthusiastic put a joy and create memorable experience stay to our guest. Once again thank you for your positive review about our resort in Agoda. The entire Novotel Bogor team is looking forward to welcoming you back on next future to visit in Bogor! Warmest regards, Charles CHOI - General Manager
Odpověď z 02 června 2018
Novotel Bogor Golf Resort and Convention Center
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