Novotel Palembang Hotel
Novotel Palembang Hotel
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Apartmá s jednou ložnicí - Postel Novotel Palembang Hotel
Apartmá s jednou ložnicí - Postel
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Vstupní hala Novotel Palembang Hotel
Vstupní hala
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Interiér Novotel Palembang Hotel
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Interiér Novotel Palembang Hotel
Interiér
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ZOBRAZIT NA MAPĚ Novotel Palembang Hotel
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Skvělé
Poloha
8,0
Zobrazit všech 40 fotografií Novotel Palembang Hotel
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Odstraněno z oblíbených
Velmi dobré
Na základě 459 hodnoceníCo si myslí hosté
7,9
80 % hodnotících by zařízení doporučilo.
Poměr cena/kvalita7,8
Hodnocení umístění8,0
Nejbližší letištěLetiště Palembang - Badaruddin Ii (DJB)
Vzdálenost od letiště9,3 km
Vlastní restauraceAno
  • Letištní přeprava

  • Wi-Fi zdarma ve všech pokojích

  • směnárna

  • sauna

Nabídka pokojů
7,9
Velmi dobré
Pohodlí a kvalita pokoje
O toto ubytování je velký zájem!Poslední rezervace před 7 hodinami
Pokoj typu superior s oddělenými postelemi a s výhledem na bazén (Superior Twin Pool View)
Pokoj typu superior s oddělenými postelemi a s výhledem na bazén (Superior Twin Pool View)
...
  • Výhled: Bazén
  • 42 m²/452 ft²
  • 2 menší dvoulůžka
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Apartmá s jednou ložnicí (1 Bedroom Apartment)
Apartmá s jednou ložnicí (1 Bedroom Apartment)
...
  • Výhled: Bazén
  • 25 m²/269 ft²
  • 2 jednolůžka a 1 dvoulůžko
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Apartmán 1 ložnice dvoulůžkové (1 Bedroom Apartment Double Bed)
Apartmán 1 ložnice dvoulůžkové (1 Bedroom Apartment Double Bed)
...
  • Výhled: Bazén
  • 68 m²/732 ft²
  • 1 lůžko velikosti „Super Ki...
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Pokoj typu Superior s manželskou postelí velikosti King a výhledem na bazén (Superior King Pool View)
Pokoj typu Superior s manželskou postelí velikosti King a výhledem na bazén (Superior King Pool View)
...
  • Výhled: Bazén
  • 38 m²/409 ft²
  • 1 lůžko velikosti „Super Ki...
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Pokoj Superior Twin (Superior Twin Room)
Pokoj Superior Twin (Superior Twin Room)
...
  • Výhled: Zahrada
  • 42 m²/452 ft²
  • 2 menší dvoulůžka
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Pokoj Superior King (Superior King Room)
Pokoj Superior King (Superior King Room)
...
  • Výhled: Zahrada
  • 38 m²/409 ft²
  • 1 lůžko velikosti „Super Ki...
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Single Deluxe Pool View
Single Deluxe Pool View
...
  • balkon/terasa
  • kuchyňský kout
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Twin Special
Twin Special
...
  • balkon/terasa
  • kuchyňský kout
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Single Superior Garden View
Single Superior Garden View
...
  • balkon/terasa
  • kuchyňský kout
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Dvoulůžkový pokoj s manželskou postelí Superior (Double Superior)
Dvoulůžkový pokoj s manželskou postelí Superior (Double Superior)
...
  • balkon/terasa
  • kuchyňský kout
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Novotel Palembang Hotel – více informací

Novotel Palembang Hotel – více informací

Stručný popis

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Důležitá místa v okolí

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Ubytovací podmínky

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Užitečný přehled

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Ověřená hodnocení cestovatelů

Hodnocení Agoda (459)Hodnocení Booking.com (100)
Čistota8,1
Vybavení8,4
Poloha8,0
Pohodlí a kvalita pokoje7,9
Služby7,9
Poměr cena/kvalita7,8
Podle ověřených zákazníků Agoda
Filtrování hodnocení
Jazyk
English
Bahasa Indonesia
日本語
한국어
více
Typ pokoje
Apartmán 1 ložnice dvoulůžkové
Pokoj typu Superior s manželskou postelí velikosti King a výhledem na bazén
Pokoj Superior King
Pokoj typu superior s oddělenými postelemi a s výhledem na bazén
více
Zobrazeno 366 ověřených hodnocení
12345
8,8
Skvělé
Astrid – Indonésie
Na služební cestě
Pokoj typu Superior s manželskou postelí velikosti King a výhledem na bazén
Nocí: 2, květen 2018
Nice hotel”
This is a nice hotel with good location.. However, bathroom needs to be refurbished, it looks outdated..
Hodnoceno 17 srpna 2018
Dear Astrid, Warmest Greetings from Novotel Palembang Hotel & Residence Thank you for taking the time to tell us about your experience at the Novotel Palembang Hotel & Residence. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Golly Lutfi General Manager
Odpověď z 30 srpna 2018
Novotel Palembang Hotel
7,2
Velmi dobré
TAN – Malajsie
Na služební cestě
Pokoj Superior Twin
Nocí: 2, květen 2018
Swimming Pool”
Being the international chain hotels, should consider extend the swimming pool till 12 mid night. Closing at 8pm certainly is too early. Pls consider.
Hodnoceno 30 května 2018
Dear Tan, Warmest Greetings from Novotel Palembang Hotel & Residence Thank you for taking the time to tell us about your experience at the Novotel Palembang Hotel & Residence. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. The whole team is delight to hear that you really enjoyed your stay with us but swimming pool closed until 8 pm is only for your security reason. Once again, thank you so much. We appreciate your sharing your concerns. Sincerely, Golly Lutfi General Manager
Odpověď z 04 června 2018
Novotel Palembang Hotel
10,0
Vynikající
Kenneth – Singapur
Na služební cestě
Pokoj Superior King
Nocí: 2, květen 2018
Near Mall”
Nice mall nearby
Hodnoceno 21 května 2018
Dear Kenneth, Warmest Greetings from Novotel Palembang Hotel & Residence We very much appreciate your comments regarding your stay at the Novotel Palembang Hotel & Residence. It is always a pleasure to receive positive feedback. we hope your next visit will be as pleasant as the previous one. Sincerely, Golly Lutfi General Manager
Odpověď z 24 května 2018
Novotel Palembang Hotel
7,6
Velmi dobré
Astrid – Indonésie
Na služební cestě
Pokoj Superior Twin
Nocí: 2, květen 2018
Nice Hotel”
- Lokasi hotel strategis, bersebelahan dengan Palembang Trade Center. - Kamar hotel luas, tapi kondisi di kamar mandi, seperti bath up, wastafel dan toilet sepertinya memerlukan pembaharuan. - Sarapan paginya enak banget, dan bervariasi. - Koneksi internet melalui wifi sangat baik - Kebersihan seperti alat makan di restoran The Square dan kebersihan toilet umum perlu ditingkatkan lagi. - Pencahayaan di selasar menuju kamar-kamar perlu ditambah, karena kalau malam terasa remang-remang sekali.
Hodnoceno 07 května 2018
Dear Astrid, Terima kasih atas ulasan yang Anda berikan. Kami sangat menghargainya terutama mengenai ketidaknyaman Anda. Kami akan segera melakukan perbaikan untuk peningkatan kualitas kami kedepannya. Semoga hal tersebut tidak mengurangi niat Anda untuk kembali menginap di Novotel Palembang Hotel & Residence. Salam, Golly Lutfi General Manager
Odpověď z 08 května 2018
Novotel Palembang Hotel
6,8
Dobré
FITRA – Indonésie
Rodina s malými dětmi
Pokoj typu superior s oddělenými postelemi a s výhledem na bazén
1 noc, duben 2018
Good hotel but bad attitude from some of the staff”
Book 2 rooms but have AC problem on 1 room. Ask them to check it while we move to other room only to find no solution from the staff after 3 hours. Meet the manager in charge and he upgraded us to family suite. It was a nice gesture but ruined the following day when we checking out by one of the female frontdesk rude attitude by the name of Katarina if not mistaken.
Hodnoceno 01 května 2018
Dear Fitra, Thank you for taking the time to share this review on Agoda. We do take pride in catering to our guests' needs the best way we can and your feedback is extremely valuable to us, as we strive to improve with each and every guest experience. Again, thank you for your review and may I take this opportunity to say that we all look forward to welcoming you back to Novotel Palembang Hotel & Residence in the near future. Sincerely, Golly Lutfi General Manager
Odpověď z 08 května 2018
Novotel Palembang Hotel
9,2
Vynikající
Raymond – Indonésie
Na služební cestě
Pokoj Superior Twin
1 noc, březen 2018
No”
No
Hodnoceno 06 dubna 2018
Dear Raymond, Warmest Greetings from Novotel Palembang Hotel & Residence We sincerely appreciate you taking a time to share us your experience at Novotel Palembang Hotel & Residence. If you don't mind please give us detail information about your comment to address the problem and prevent future occurrence. Sincerely, Golly Lutfi General Manager
Odpověď z 11 dubna 2018
Novotel Palembang Hotel
7,6
Velmi dobré
shierly – Indonésie
Samostatný cestovatel
Pokoj Superior King
Nocí: 3, únor 2018
Great”
Pricey
Hodnoceno 27 února 2018
Dear Shierly, Warmest Greetings from Novotel Palembang Hotel & Residence We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. We are looking forward to welcoming you back at Novotel Palembang Sincerely, Golly Lutfi General Manager
Odpověď z 01 března 2018
Novotel Palembang Hotel
7,2
Velmi dobré
shierly – Indonésie
Samostatný cestovatel
Pokoj typu Superior s manželskou postelí velikosti King a výhledem na bazén
1 noc, únor 2018
Great location”
Price is quite too high considering other hotels
Hodnoceno 24 února 2018
Dear Shierly, Warmest Greetings from Novotel Palembang Hotel & Residence We very much appreciate your comments regarding your stay at the Novotel Palembang Hotel & Residence. we hope your next visit will be more pleasant. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Golly Lutfi General Manager
Odpověď z 01 března 2018
Novotel Palembang Hotel
9,6
Vynikající
Waldemar – Thajsko
Na služební cestě
Pokoj Superior King
Nocí: 3, leden 2018
Hotel and staff are exellent ”
Food in the Hotel , china restaurant, can not be recommended as it is untasty. Hotel is superp and hotel staff is very helpful and friendly. bad experiance on the phone conversation as usage of english language is terrible, phone operator
Hodnoceno 05 února 2018
Dear Waldemar, Warmest Greetings from Novotel Palembang Hotel & Residence Thank you for taking the time to share this review during your recent stay with us. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you and allow me to serve you better in the future. Sincerely, Golly Lutfi General Manager
Odpověď z 24 února 2018
Novotel Palembang Hotel
10,0
Vynikající
Eileen – Filipíny
Skupina
Pokoj typu Superior s manželskou postelí velikosti King a výhledem na bazén
1 noc, prosinec 2017
Worth every cent!”
The staff is amazing. We stayed overnight and should have stayed a little longer. My friends and I enjoyed the stay because of the chill environment!
Hodnoceno 05 prosince 2017
Dear Eileen, Warmest Greetings from Novotel Palembang Hotel & Residence We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. it is through feedback such as yours that we are able to maintain the quality of our service. We have been passed your motivate comments to our team. Once again thank you for your continuous support and we are looking forward to welcoming you back at Novotel Palembang Sincerely, Golly Lutfi General Manager
Odpověď z 14 prosince 2017
Novotel Palembang Hotel
10,0
Vynikající
Kenneth – Singapur
Na služební cestě
Pokoj Superior King
Nocí: 3, listopad 2017
Excellent”
Probably the best place to stay in Palembang. No questions asked.
Hodnoceno 04 prosince 2017
Dear Kenneth, Warmest Greetings from Novotel Palembang Hotel & Residence We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. it is through feedback such as yours that we are able to maintain the quality of our service. We have been passed your motivate comments to our team. Once again thank you for your continuous support and we are looking forward to welcoming you back at Novotel Palembang Sincerely, Golly Lutfi General Manager
Odpověď z 14 prosince 2017
Novotel Palembang Hotel
10,0
Vynikající
E – Spojené státy americké
Pár
Pokoj Superior Twin
Nocí: 8, říjen 2017
Clean, nice staff”
Everything was good except loud music, speaker sound at the ground
Hodnoceno 04 listopadu 2017
Dear E, Warmest Greetings from Novotel Palembang Hotel & Residence We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. it is through feedback such as yours that we are able to maintain the quality of our service. We have been passed your motivate comments to our team. Once again thank you for your continuous support and we are looking forward to welcoming you back at Novotel Palembang Sincerely, Golly Lutfi General Manager
Odpověď z 02 prosince 2017
Novotel Palembang Hotel
10,0
Vynikající
Aji – Indonésie
Na služební cestě
Pokoj Superior Twin
1 noc, říjen 2017
Great Hotel”
Big Room, very comfortable, clean and great facilities
Hodnoceno 19 října 2017
Dear Mr. Aji, Warmest Greeting from Novotel Palembang Hotel & Residence We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. We are very proud that you loved our hotel. Looking forward to welcoming you back at Novotel Palembang Hotel & Residence in the near future. Sincerely, Golly Lutfi General Manager
Odpověď z 21 října 2017
Novotel Palembang Hotel
6,0
ANDIKA – Indonésie
Samostatný cestovatel
Pokoj Superior King
1 noc, červen 2017
Good, Clean, Comfort”
Good, Clean, Comfort
Hodnoceno 15 října 2017
Dear Mr. Andika, Warmest Greetings from Novotel Palembang Hotel & Residence We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. it is through feedback such as yours that we are able to maintain the quality of our service. We have been passed your motivate comments to our team. Once again thank you for your continuous support and we are looking forward to welcoming you back at Novotel Palembang Sincerely, Golly Lutfi General Manager
Odpověď z 17 října 2017
Novotel Palembang Hotel
8,8
Skvělé
Agustina – Indonésie
Pár
Pokoj typu Superior s manželskou postelí velikosti King a výhledem na bazén
Nocí: 2, říjen 2017
Skvělé”
Fasilitas lengkap, breakfast suka banget ada makanan khas palembangnya, saunanya top banget.
Hodnoceno 12 října 2017
Dear Agustina, Salam hangat dari Novotel Palembang Hotel & Residence Terima kasih atas ulasan yang sangat baik untuk kami mulai dari fasilitas yang lengkap, adanya makanan khas Palembang dan sauna kami yang Anda sukai juga. Tentunya sangat menyenangkan mengetahui hal tersebut. Untuk kunjungan berikutnya kami harap Anda juga dapat menikmati semua fasilitas kami. Hormat kami, Golly Lutfi General Manager
Odpověď z 14 října 2017
Novotel Palembang Hotel
8,0
Skvělé
Ratna – Indonésie
Pár
Pokoj Superior King
1 noc, září 2017
Velmi dobré”
Nice as always
Hodnoceno 10 října 2017
Dear Ratna, Warmest Greetings from Novotel Palembang Hotel & Residence Thank you so much for your time to share your experience during your stay at Novotel Palembang. We will always increase our service to make you more satisfied and still choose Novotel Palembang as a pleasant stay. Sincerely, Golly Lutfi General Manager
Odpověď z 14 října 2017
Novotel Palembang Hotel
7,6
Velmi dobré
Kiat – Singapur
Na služební cestě
Pokoj Superior King
Nocí: 4, říjen 2017
Stayed here because of the comfy bed”
May be a touch getting old but the bed is most comfy in this city
Hodnoceno 09 října 2017
Dear Mr. Kiat, Warmest Greeting from Novotel Palembang Hotel & Residence Thank you so much for your time to share your experience during your stay at Novotel Palembang Hotel & Residence. We are very proud that you feel comfort to stay with us. Once again thank you and welcoming you back at Novotel Palembang in the near future. Sincerely, Golly Lutfi General Manager
Odpověď z 14 října 2017
Novotel Palembang Hotel
6,8
Dobré
Fenty – Indonésie
Pár
Pokoj Superior King
1 noc, září 2017
bad hospitality”
I was not escorted to my room. I booked double bed and Novotel gave me twin bed. I have writen note "1 king bed". Novotel didn't talk anymore at check in time. There were ants on the mattress. I needed help to order taxi, Novotel didn't want to help me. Bad Hospitality. I will think again for stay in Novotel.
Hodnoceno 13 září 2017
Dear Fenty, Warmest Greetings from Novotel Palembang Hotel & Residence Thank you for taking the time to tell us about your experience at the Novotel Palembang Hotel & Residence. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Golly Lutfi General Manager
Odpověď z 15 září 2017
Novotel Palembang Hotel
7,6
Velmi dobré
Laurensius – Indonésie
Pár
Pokoj Superior King
1 noc, září 2017
Cozy hotel in good location but disapointed with the service”
Hotel is cozy in good location. Breakfast was good with various choices. I came at 2 pm but room not ready yet. The reason was because of many guests. But check in time is 2 pm. After check in, I left my wife for business meeting. A staff came to the room and collected all the minibar and locked the refrigerator. But I paid deposit by credit card when check in. When I complained, they said it was a mistake by the staff but there was no action to correct it until check out.
Hodnoceno 09 září 2017
Dear Laurensius, Warmest Greetings from Novotel Palembang Hotel & Residence Thank you for taking the time to tell us about your experience at Novotel Palembang and I really surprise to read it your negative experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We took action directly to investigate about this problem and brief them to refresh all standard operation procedure in order to avoid the same problem in the future. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you and allow me to serve you better in the future. Best Regards, Golly Lutfi General Manager
Show more
Novotel Palembang Hotel
8,4
Skvělé
nofa – Indonésie
Na služební cestě
Pokoj typu Superior s manželskou postelí velikosti King a výhledem na bazén
1 noc, srpen 2017
good for meeting”
nice place to meeting with the expensive rate
Hodnoceno 29 srpna 2017
Dear Reviewer, Warmest Greetings from Novotel Palembang Hotel & Residence Thank you so much for your time to give us good rating during your stay at Novotel Palembang. We will increase our service to make you more satisfied and always choose Novotel Palembang as a pleasant stay. Once again thank you and looking forward to welcoming you back at Novotel Palembang. Sincerely, Herman Wijaya Executive Assistant Manager
Odpověď z 31 srpna 2017
Novotel Palembang Hotel
12345
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