Novotel Samator Surabaya Timur
Novotel Samator Surabaya Timur
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Superior s manželskou postelí velikosti King - Výhled Novotel Samator Surabaya Timur
Superior s manželskou postelí velikosti King - Výhled
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Vstupní hala Novotel Samator Surabaya Timur
Vstupní hala
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Vstupní hala Novotel Samator Surabaya Timur
Vstupní hala
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Pohled zvenku Novotel Samator Surabaya Timur
Pohled zvenku
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ZOBRAZIT NA MAPĚ Novotel Samator Surabaya Timur
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Velmi dobré
Poloha
7,7
Zobrazit všech 6 fotografií Novotel Samator Surabaya Timur
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Odstraněno z oblíbených
Skvělé
Na základě 162 hodnoceníCo si myslí hosté
8,6
/
10
Výjimečná čistota
9,1
90 % hodnotících by zařízení doporučilo.
Poměr cena/kvalita8,8
Hodnocení umístění7,7
Nejbližší letištěMezinár. letiště Juanda (SUB)
Vzdálenost od letiště7,5 km
  • Wi-Fi zdarma ve všech pokojích

  • klimatizace

  • denní úklid pokojů

  • bar

Nabídka pokojů
O toto ubytování je velký zájem!Poslední rezervace před 11 hodinami
Suite Superior s dvoulůžkem velikosti King (Superior Suite with King Bed)
Suite Superior s dvoulůžkem velikosti King (Superior Suite with King Bed)
...
  • Velikost pokoje: 76 m²/818 ...
  • Výhled: Město
  • 1 dvoulůžko velikosti „King...
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Pokoj typu Superior - 2 jednolůžka (Superior Room - 2 Single Beds)
Pokoj typu Superior - 2 jednolůžka (Superior Room - 2 Single Beds)
...
  • Velikost pokoje: 29 m²/312 ...
  • sprcha
  • 2 jednolůžka
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Superior s manželskou postelí velikosti King (Superior King Bed)
Superior s manželskou postelí velikosti King (Superior King Bed)
...
  • Velikost pokoje: 29 m²/312 ...
  • sprcha
  • 1 dvoulůžko velikosti „King...
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Pokoj typu Deluxe s manželskou postelí (Deluxe Double Bed)
Pokoj typu Deluxe s manželskou postelí (Deluxe Double Bed)
...
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    Dvoulůžkový pokoj s oddělenými postelemi typu Deluxe (Deluxe Twin Bed)
    Dvoulůžkový pokoj s oddělenými postelemi typu Deluxe (Deluxe Twin Bed)
    ...
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      Máte dotaz pro Novotel Samator Surabaya Timur?
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      Novotel Samator Surabaya Timur – více informací

      Novotel Samator Surabaya Timur – více informací

      Stručný popis

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      Důležitá místa v okolí

      Uvedené vzdálenosti jsou založené na měření vzdušnou čarou. Cestovní vzdálenost se může lišit.
      Zobrazit méně

      Co nabízí

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      Co navštívit v okolí

      Uvedené vzdálenosti jsou založené na měření vzdušnou čarou. Cestovní vzdálenost se může lišit.
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      Ubytovací podmínky

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      Užitečný přehled

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      Ověřená hodnocení cestovatelů

      Hodnocení Agoda (162)Hodnocení Booking.com (137)
      Čistota9,1
      Vybavení8,7
      Poloha7,7
      Služby8,5
      Poměr cena/kvalita8,8
      Podle ověřených zákazníků Agoda
      Všechny jazyky
      Všichni cestovatelé (162)
      Všechny typy pokojů
      Zobrazeno 56 ověřených hodnocení
      123
      8,8
      Skvělé
      linda – Indonésie
      Pár
      Superior s manželskou postelí velikosti King
      1 noc, leden 2019
      Amazing hotel and value money”
      Staffs are good, locations okay, there is mini mart and coffee shop behind. Room is clean and wide. Me and hubby have a pleasant stay here.. Just a little request for better taste breakfast menu💕 Will book for another visit next time!
      Hodnoceno 14 ledna 2019
      Dear Ms. Linda , We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chairuddin Langkat General Manager
      Odpověď z 21 ledna 2019
      Novotel Samator Surabaya Timur
      8,8
      Skvělé
      JESSADA – Thajsko
      Samostatný cestovatel
      Superior s manželskou postelí velikosti King
      1 noc, leden 2019
      Good stay.”
      Everything perfect with Accorhotels style. Not far from Airport.
      Hodnoceno 20 ledna 2019
      Dear Mr. Jessada , We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chairuddin Langkat General Manager
      Odpověď z 21 ledna 2019
      Novotel Samator Surabaya Timur
      8,8
      Skvělé
      Cincin – Indonésie
      Na služební cestě
      Superior s manželskou postelí velikosti King
      Nocí: 2, listopad 2018
      New Hotel, Superb Staff, Far From City”
      It's a new hotel, so everything was really clean and neat. The Loby was beautiful and check in process was fast and efficient. All the staff were polite and helpfull. Air circulation in smoking room was not very good, the smoke and the smell stay too long, the exhaust fan power was not strong enough and the room had not enough ventilation. The breakfast buffet was taste ok, yet lacked of variation. I expected more since it's a 4 star hotel. I won't recommend the dinner buffet (paid for Rp 150.000,-). The taste was so average and the variation was not even half from the breakfast. The buffet looked full only because they spread the dessert all over the table. Summary : Plus : New Hotel, Cleanliness, Very Quiet, Clean Bathroom, Great Hot Shower, Comfort Bed and Pillows, Polite and Helpful Staff, Efficient Check in/out Minus : Location far from City, Food Variation, Air Circulation in Smoking Floor/Room, Connecting doors not sound proof. Still the best hotel in area.
      Hodnoceno 28 listopadu 2018
      Dear Cincin, Thank you for sparring your time to share your experience with Novotel Samator Surabaya Timur. It really a pleasure that our services & facilities meets your standard. We look forward to welcoming you in near future. Sincerely yours, Chairuddin Langkat General Manager Novotel Samator Surabaya Timur
      Odpověď z 11 ledna 2019
      Novotel Samator Surabaya Timur
      9,6
      Vynikající
      James – Velká Británie
      Samostatný cestovatel
      Pokoj typu Superior - 2 jednolůžka
      1 noc, listopad 2018
      Excellent and new”
      If location isn't a big issue, then this is great. Plenty of facilities and brand new hotel so it's very nice and spacious.
      Hodnoceno 03 ledna 2019
      Dear James, Warm Greetings from Novotel Samator Surabaya Timur, Thank you for taking your time stay again with us and write us your experience of stay, we are delighted to have you stay with us. Our associates always try to deliver best service and product to our customer. We will share your comment to our teams, We will wait you next visit, please contact me if any special arrangement that we can fulfill for your stay. Have a great day, Chairuddin Langkat General Manager
      Odpověď z 11 ledna 2019
      Novotel Samator Surabaya Timur
      10,0
      Vynikající
      Rosalynn – Indonésie
      Rodina s malými dětmi
      Pokoj typu Superior - 2 jednolůžka
      1 noc, prosinec 2018
      Great place to chill and relax`”
      comfortable rooms, good facilities including some for kids and good location, not too far from the city proper
      Hodnoceno 31 prosince 2018
      Dear Rosalynn, Warm greeting from Novotel Samator Surabaya Timur, Feel Welcome.. Thank you for taking the time to review your recent stay in our hotel. It’s wonderful to read that you enjoyed your whole experience with us. We very much look forward to the pleasure of welcoming you back to stay with us. Best regards, Chairuddin Langkat General Manager
      Odpověď z 11 ledna 2019
      Novotel Samator Surabaya Timur
      8,4
      Skvělé
      selvie – Indonésie
      Na služební cestě
      Superior s manželskou postelí velikosti King
      Nocí: 2, červenec 2018
      Clean and comfort”
      Clean and comfort but the staff not really nice though. i went to spa and i forgot to take my card access in the room,then i ask the staff to help me open the door after the spa session. the staff told me to wait for the manager to come and said the master keys was with manager. any hotel can re access the card for the room as long as the customer can answer all the confidential data for the booking.
      Hodnoceno 19 července 2018
      Dear Mr. Selvie, Thank you for sparring your time to share your experience with Novotel Samator Surabaya Timur. It really a pleasure that our services & facilities meets your standard. We look forward to welcoming you in near future. Sincerely yours, Chairuddin Langkat General Manager Novotel Samator Surabaya Timur
      Odpověď z 11 ledna 2019
      Novotel Samator Surabaya Timur
      7,2
      Velmi dobré
      sundoko – Indonésie
      Samostatný cestovatel
      Pokoj typu Superior - 2 jednolůžka
      Nocí: 2, prosinec 2018
      Nice, clean, new hotel”
      The location a bit far from everything (attraction,local restaurant), but it quite nice and clean hotel. The staff needs to train more about how to handle customer. I waited in a line for check out for some times and suddenly someone cut my line,the receptionist did nothing for that.
      Hodnoceno 30 prosince 2018
      Dear Mr. Sundoko, First of all i'd like to say thank you for sparring your time to write your stay experience in Novotel Samator Surabaya Timur, and i'm sure your feedback will be very helpful to other readers - so please allow me to respond. Based on what you have informed, we have taken serious action towards you feedback especially for the lack of service quality. I will personaly monitor the follow up to ensure each guests are satisfied during their stay at our hotel. We do hope on your next stay you will see the improvement of our product & services. Please be rest assured of our best attention toward our guests needs at all times. Sincerely yours, Chairuddin Langkat General Manager
      Odpověď z 11 ledna 2019
      Novotel Samator Surabaya Timur
      7,6
      Velmi dobré
      selvianty – Indonésie
      Na služební cestě
      Superior s manželskou postelí velikosti King
      1 noc, leden 2019
      The hotel is nice, wide, clean anf the breakfast also”
      The location is about 45 minute to airport
      Hodnoceno 05 ledna 2019
      Dear Selvianty, Warm Greetings from Novotel Samator Surabaya Timur, Thank you for taking your time stay again with us and write us your experience of stay, we are delighted to have you stay with us. Our associates always try to deliver best service and product to our customer. We will share your comment to our teams. We will wait you next visit, please contact me if any special arrangement that we can fulfill for your stay. Have a great day, Chairuddin Langkat General Manager
      Odpověď z 11 ledna 2019
      Novotel Samator Surabaya Timur
      9,2
      Vynikající
      Pu – Čína
      Na služební cestě
      Suite Superior s dvoulůžkem velikosti King
      Nocí: 2, červenec 2018
      good for recommendation”
      it is a very good experience to stay in this hotel, it is new hotel with good facilities, like swimming spool and fitness center, especially, I booked a biggest room at highest price from Agoda, but agoda did not include the breakfast, it made me angry, but the receiption of hotel added the breakfast free for me, it is very nice, thanks for that.
      Hodnoceno 09 srpna 2018
      Dear Ms. Pu, Thank you for sparring your time to share your experience with Novotel Samator Surabaya Timur. It really a pleasure that our services & facilities meets your standard. We look forward to welcoming you in near future. Sincerely yours, Chairuddin Langkat General Manager Novotel Samator Surabaya Timur
      Odpověď z 11 ledna 2019
      Novotel Samator Surabaya Timur
      9,6
      Vynikající
      Simron – Indonésie
      Rodina se staršími dětmi
      Pokoj typu Superior - 2 jednolůžka
      1 noc, prosinec 2018
      Good !”
      Fast checkin & checkout Very clean Good Recommended
      Hodnoceno 17 prosince 2018
      Dear Mr. Simron, Thank you for sparring your time to share your experience with Novotel Samator Surabaya Timur. It really a pleasure that our services & facilities meets your standard. We look forward to welcoming you in near future. Sincerely yours, Chairuddin Langkat General Manager Novotel Samator Surabaya Timur
      Odpověď z 11 ledna 2019
      Novotel Samator Surabaya Timur
      8,8
      Skvělé
      Albertnego – Indonésie
      Rodina s malými dětmi
      Superior s manželskou postelí velikosti King
      1 noc, listopad 2018
      Skvělé”
      Good price, good facilities..
      Hodnoceno 01 prosince 2018
      Dear Mr. Albertnego, Thank you for sparring your time to share your experience with Novotel Samator Surabaya Timur. It really a pleasure that our services & facilities meets your standard. We look forward to welcoming you in near future. Sincerely yours, Chairuddin Langkat General Manager Novotel Samator Surabaya Timur
      Odpověď z 11 ledna 2019
      Novotel Samator Surabaya Timur
      8,0
      Skvělé
      William – Singapur
      Na služební cestě
      Pokoj typu Superior - 2 jednolůžka
      1 noc, listopad 2018
      clean and nice”
      new and clean
      Hodnoceno 23 listopadu 2018
      Dear Mr. William, Thank you for sparring your time to share your experience with Novotel Samator Surabaya Timur. It really a pleasure that our services & facilities meets your standard. We look forward to welcoming you in near future. Sincerely yours, Chairuddin Langkat General Manager Novotel Samator Surabaya Timur
      Odpověď z 11 ledna 2019
      Novotel Samator Surabaya Timur
      10,0
      Vynikající
      Yixin – Čína
      Pár
      Superior s manželskou postelí velikosti King
      1 noc, květen 2018
      Enjoyable places!!”
      I would like to recommend this hotel to all my fris
      Hodnoceno 23 listopadu 2018
      Dear Ms. Yixin, Thank you for sparring your time to share your experience with Novotel Samator Surabaya Timur. It really a pleasure that our services & facilities meets your standard. We look forward to welcoming you in near future. Sincerely yours, Chairuddin Langkat General Manager Novotel Samator Surabaya Timur
      Odpověď z 11 ledna 2019
      Novotel Samator Surabaya Timur
      4,4
      Suryanto – Indonésie
      Na služební cestě
      Superior s manželskou postelí velikosti King
      Nocí: 2, červen 2018
      Extremely slow and unresponsive staff”
      The front desk took too long to answer my calls. There were even once I had to call in 2x ringing endlessly then they'd answer. On another occasion, I requested for an empty bowl. It took them 46 minutes to bring me 1 empty bowl. Gosh!
      Hodnoceno 06 července 2018
      10,0
      Vynikající
      andreas – Indonésie
      Rodina s malými dětmi
      Superior s manželskou postelí velikosti King
      1 noc, červen 2018
      nice place”
      best place for leisure
      Hodnoceno 04 října 2018
      Dear Mr. Andreas, Thank you for sparring your time to share your experience with Novotel Samator Surabaya Timur. It really a pleasure that our services & facilities meets your standard. We look forward to welcoming you in near future. Sincerely yours, Chairuddin Langkat General Manager Novotel Samator Surabaya Timur
      Odpověď z 11 ledna 2019
      Novotel Samator Surabaya Timur
      8,8
      Skvělé
      Kurjanto – Singapur
      Na služební cestě
      Superior s manželskou postelí velikosti King
      1 noc, září 2018
      Value for Money ”
      Location is near the airport. Those with early flight might find this a convenient location. Hotel is new and the room size is Spacious
      Hodnoceno 03 října 2018
      Dear Mr.Kurjanto, Thank you for sparring your time to share your experience with Novotel Samator Surabaya Timur. It really a pleasure that our services & facilities meets your standard. We look forward to welcoming you in near future. Sincerely yours, Chairuddin Langkat General Manager Novotel Samator Surabaya Timur
      Odpověď z 11 ledna 2019
      Novotel Samator Surabaya Timur
      9,2
      Vynikající
      wahyu – Indonésie
      Pár
      Superior s manželskou postelí velikosti King
      1 noc, srpen 2018
      the breakfast is great”
      the breakfast is so great.., the taste, variety is so many..the wakness only the view and corridor lamp (my room lamp is broken)
      Hodnoceno 03 září 2018
      9,6
      Vynikající
      I – Malajsie
      Pár
      Superior s manželskou postelí velikosti King
      Nocí: 2, prosinec 2018
      Marvelous and great place to stay.”
      The buffet breakfast is superb
      Hodnoceno 13 prosince 2018
      Dear Mr. I, Thank you for sparring your time to share your experience with Novotel Samator Surabaya Timur. It really a pleasure that our services & facilities meets your standard. We look forward to welcoming you in near future. Sincerely yours, Chairuddin Langkat General Manager Novotel Samator Surabaya Timur
      Odpověď z 11 ledna 2019
      Novotel Samator Surabaya Timur
      9,2
      Vynikající
      Lundy – Indonésie
      Na služební cestě
      Superior s manželskou postelí velikosti King
      Nocí: 2, červenec 2018
      good hotel”
      nice relaxing surroundings
      Hodnoceno 23 července 2018
      Dear Mr. Lundy, Thank you for sparring your time to share your experience with Novotel Samator Surabaya Timur. It really a pleasure that our services & facilities meets your standard. We look forward to welcoming you in near future. Sincerely yours, Chairuddin Langkat General Manager Novotel Samator Surabaya Timur
      Odpověď z 11 ledna 2019
      Novotel Samator Surabaya Timur
      10,0
      Vynikající
      andreas – Indonésie
      Pár
      Superior s manželskou postelí velikosti King
      1 noc, květen 2018
      nice swimming pool”
      fancy hotel, nice swimming pool reasonable price
      Hodnoceno 19 května 2018
      Dear Mr. Andreas, Thank you for sparring your time to share your experience with Novotel Samator Surabaya Timur. It really a pleasure that our services & facilities meets your standard. We look forward to welcoming you in near future. Sincerely yours, Chairuddin Langkat General Manager Novotel Samator Surabaya Timur
      Odpověď z 24 května 2018
      Novotel Samator Surabaya Timur
      123
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