Palazzo Caracciolo Napoli - MGallery by Sofitel
Palazzo Caracciolo Napoli - MGallery by Sofitel
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Pokoj Palazzo Caracciolo Napoli - MGallery by Sofitel
Pokoj
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Vstupní hala Palazzo Caracciolo Napoli - MGallery by Sofitel
Vstupní hala
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Interiér Palazzo Caracciolo Napoli - MGallery by Sofitel
Interiér
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Interiér Palazzo Caracciolo Napoli - MGallery by Sofitel
Interiér
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ZOBRAZIT NA MAPĚ Palazzo Caracciolo Napoli - MGallery by Sofitel
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Velmi dobré
Poloha
7,0
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Palazzo Caracciolo Napoli - MGallery by Sofitel

Velmi dobrá poloha
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Máte dotaz pro Palazzo Caracciolo Napoli - MGallery by Sofitel?
Skvělé
Na základě 51 hodnoceníCo si myslí hosté
8,1
Poměr cena/kvalita8,1
Vzdálenost od centra0 KM
Hodnocení umístění7,0
Nejbližší letištěMezinár. letiště Naples (NAP)
Vzdálenost od letiště4,5 km
Vlastní restauraceAno
  • 570 m od veřejné dopravy

  • Letištní přeprava

  • Wi-Fi zdarma ve všech pokojích

  • sauna

Nabídka pokojů
9,0
Skvělé
Pohodlí a kvalita pokoje
Pokoj Superior Twin (Superior Twin Room)
Pokoj Superior Twin (Superior Twin Room)
...
  • Výhled: Město
  • 23 m²/248 ft²
  • 2 jednolůžka
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Junior apartmá dvoulůžkové (Junior Suite Double Bed)
Junior apartmá dvoulůžkové (Junior Suite Double Bed)
...
  • Výhled: Město
  • 24 m²/258 ft²
  • 1 dvoulůžko
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Dvoulůžkový pokoj Superior Double (Superior Double Room)
Dvoulůžkový pokoj Superior Double (Superior Double Room)
...
  • Výhled: Město
  • 18 m²/194 ft²
  • 1 dvoulůžko velikosti „Quee...
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Dvoulůžkový pokoj typu Deluxe (Deluxe Double Room)
Dvoulůžkový pokoj typu Deluxe (Deluxe Double Room)
...
  • Výhled: Město
  • 24 m²/258 ft²
  • 1 dvoulůžko velikosti „King...
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Dvoulůžkový pokoj s oddělenými postelemi typu Deluxe (Twin Deluxe)
Dvoulůžkový pokoj s oddělenými postelemi typu Deluxe (Twin Deluxe)
...
  • 23 m²/248 ft²
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Apartmá typu Executive Junior (Executive Junior Suite)
Apartmá typu Executive Junior (Executive Junior Suite)
...
  • 40 m²/431 ft²
  • 1 dvoulůžko velikosti „King...
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Dvoulůžkový pokoj s manželskou postelí Superior (Double Superior)
Dvoulůžkový pokoj s manželskou postelí Superior (Double Superior)
...
  • 18 m²/194 ft²
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Dvoulůžkové apartmá Junior (Junior Suite Double Room)
Dvoulůžkové apartmá Junior (Junior Suite Double Room)
...
  • 25 m²/269 ft²
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Superior Room 1 Queen size bed
Superior Room 1 Queen size bed
...
  • kouření povoleno
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Exclusive Junior Suite with duplex layout
Exclusive Junior Suite with duplex layout
...
  • kouření povoleno
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Palazzo Caracciolo Napoli - MGallery by Sofitel – více informací

Palazzo Caracciolo Napoli - MGallery by Sofitel – více informací

Stručný popis

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Důležitá místa v okolí

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Co nabízí

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Co navštívit v okolí

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Ubytovací podmínky

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Užitečný přehled

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Ověřená hodnocení cestovatelů

Hodnocení Agoda (51)Hodnocení Booking.com (732)
Čistota8,9
Vybavení7,2
Poloha7,0
Pohodlí a kvalita pokoje9,0
Služby8,6
Poměr cena/kvalita8,1
Podle ověřených zákazníků Agoda
Filtrování hodnocení
Jazyk
English
Italiano
Français
日本語
více
Typ pokoje
Dvoulůžkový pokoj typu Deluxe
Junior apartmá dvoulůžkové
Dvoulůžkový pokoj Superior Double
Pokoj Superior Twin
Zobrazeno 44 ověřených hodnocení
123
2,0
Billie – Austrálie
Pár
Dvoulůžkový pokoj Superior Double
Nocí: 2, únor 2018
Přijatelné”
We didn’t stay here I booked the wrong dates
Hodnoceno 05 září 2018
7,2
Velmi dobré
Paul – Velká Británie
Pár
Dvoulůžkový pokoj Superior Double
1 noc, červenec 2018
Really average ”
Breakfast was disappointing. This hotel is not far from the station but it’s not the best area. The rooms are really small and the air con is not great. The hotel is not a great option.
Hodnoceno 22 července 2018
Dear Paul, Thank you very much for your preference while staying in Naples. We are regret if our breakfast with its wide selection of local products and Neapolitan specialties did not meet your expectations, if you had reported it to us, we wuold have been pleased to satisfy you with any request. As for the room, Palazzo Caracciolo dispose of 146 rooms, different one from the other, able to satisfy all our guests preferences, we are sorry that you may have not enjoyed your room, and would have been eager to offer a different accommodation, had we known of your dissatisfaction. Palazzo Caracciolo is located in the middle of the old town, this neighborhood is an exceptional point to enjoy the heart of Naples and to live an authentic experience; we really hope you will be returning in the future in our beautiful city so that we can meet personally and share special tips over the hidden gems of this city. Warm regards Martina Somma Assistant to GM
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Palazzo Caracciolo Napoli - MGallery by Sofitel
10,0
Vynikající
Shantell – Spojené státy americké
Skupina
Třílůžkový pokoj Deluxe
Nocí: 2, červen 2018
Excellent ”
We very much enjoyed our stay and there were two jacuzzis so it was relaxing. Service was always great too.
Hodnoceno 25 června 2018
10,0
Vynikající
Shantell – Spojené státy americké
Samostatný cestovatel
Dvoulůžkový pokoj typu Deluxe
Nocí: 2, červen 2018
Spectacular ”
The room service and staff were amazing.
Hodnoceno 13 června 2018
4,0
Taylor – Spojené státy americké
Pár
Pokoj Superior Twin
1 noc, červenec 2017
Subpar hotel ”
Walking into this hotel we thought it was going to be really nice, but the rooms were kind of run down and sparse. We ate in the hotel restaurant because the area is so sketchy we didn't want to walk around especially in the evening. Most of the nearby restaurants are in a maze of isolated alleys. The staff in the restaurant were pretty rude especially when my husband walked in with shorts on and the host's eyes looked like they were bugging out of his head. My husband changed and we ate there, but the food was standard hotel food probably one of the few subpar places we ate which was comical considering they acted like it was such a fine establishment. Luckily we only had to stay one night to catch an early flight .
Hodnoceno 29 července 2017
9,2
Vynikající
Jean – Velká Británie
Pár
Dvoulůžkový pokoj Superior Double
1 noc, květen 2017
Very comfortable ”
Clean, smart, convenient. All good
Hodnoceno 23 května 2017
6,0
Richard – Austrálie
Skupina
Dvoulůžkový pokoj typu Deluxe
Nocí: 2, duben 2017
Mixed, it's OK”
Rooms were comfortable, location is OK depending on your plans. Staff were helpful without being assertive. Breakfast really bad--sub standard and there's no pool or terrace.
Hodnoceno 13 dubna 2017
10,0
Vynikající
John – Spojené státy americké
Pár
Dvoulůžkový pokoj Superior Double
1 noc, listopad 2016
Historic Napoli”
Excellent location to visit the historic area of Naples. Room was clean and up to date. Breakfast was incredible. Staff was super attentive. Restored palazzo setting was great.
Hodnoceno 18 listopadu 2016
7,6
Velmi dobré
albrecht – Německo
Na služební cestě
Junior apartmá dvoulůžkové
1 noc, září 2016
good location , slightly overpriced”
a good place with friendly staff , though the price is on the higher side which does not reflect in the roomquality....but its not easy to find good prices in naples
Hodnoceno 30 září 2016
4,0
Breton – Francie
Pár
Dvoulůžkový pokoj Superior Double
1 noc, červenec 2016
Beautiful hotel but awful location”
Great rooms with huge bathrooms and comfortable bed. Beautiful hotel. Location is very dodgy and I would not advise anyone to venture in the area after dark.
Hodnoceno 17 srpna 2016
8,8
Skvělé
David – Spojené státy americké
Pár
1 noc, červen 2016
Loved it”
Wonderful building, felt safe. Really good service from staff, over the top helpful. Close enough to airport to be our departure last night hotel for early flight
Hodnoceno 12 června 2016
7,7
Velmi dobré
Chan – Velká Británie
Pár
Dvoulůžkový pokoj Superior Double
1 noc, květen 2015
Good value for money if you're ok with location”
Overall ambience, reasonable rates and cleanliness
We stayed just for one night in transit to Capri. The hotel is very comfortable but just that it's not in the city centre of Napoli.
Hodnoceno 22 července 2015
9,0
Vynikající
Evelyn – Spojené státy americké
Samostatný cestovatel
Pokoj Superior Twin
Nocí: 10, červen 2015
Safety and Value”
Hotel safety, location is full of character, well kept building.
Second time to stay at Palazzo Caracciolo. Last year stayed 2 nights, June 2015 stayed 10 nights. Two women vacationers over 50. Though neighborhood is a bit rough using safety common sense we were able to enjoy a glimpse into the average Napoli life. We walked all through the central historic district. Walked to Garibaldi Station to get metro and also train to Sorrento. In Sorrento took Bus to Almafi and Positano. Every afternoon came back to Palazzo Caracciolo beauty and felt safe. Staff is professional and very helpful at front desk. Housekeeping service is exceptional, laundry was perfect. Comfort level is wonderful. I would go back again without thinking twice. Value exceeds price.
Hodnoceno 01 července 2015
4,0
martin – Austrálie
Samostatný cestovatel
Dvoulůžkový pokoj Superior Double
Nocí: 2, květen 2015
The staff are useless”
rubbish tell u can breakfast than charge u on the out bill liers
Hodnoceno 23 května 2015
9,3
Vynikající
Douglas – Velká Británie
Pár
Dvoulůžkový pokoj Superior Double
Nocí: 3, duben 2015
Stunning Hotel”
Room, design, decor
Stayed for 3 nights, fantastic hotel with great attentive staff.
Hodnoceno 16 dubna 2015
9,7
Vynikající
Nelson – Austrálie
Pár
Dvoulůžkový pokoj Superior Double
Nocí: 3, březen 2015
Pristine hotel in the midst of mess”
Cleanliness, staff performance, location
Naples has got to be the most dirty city ever! We walked down the streets and felt very scared for our body pouches with our money inside. Random people will come really close to you. Naples is a beautiful city, if you can ignore the mess. We loved the bustle and history of the city, as well as being the gateway to Sorrento and the Amalfi Coast. The hotel itself was a holiday away from the garbage piling up on the streets. It was clean, the staff were professional and helpful, and the breakfast options were huge. We stayed in a loft with some stairs that led to the bedroom, that was interesting. We had breakfast and cocktails at night in the main dining hall and it was an amazing experience. However, if you don't smoke, you might find the smell off-putting. Because the 'tent' wa as covering the ceiling, my wife couldn't take the smell of the cigarettes. All in all, an amazing stay! It was a very sweet part f
Hodnoceno 25 března 2015
8,0
Skvělé
Elizabeth – Spojené státy americké
Samostatný cestovatel
Dvoulůžkový pokoj Superior Double
Nocí: 6, září 2014
Modernized Palace”
Beautiful, everyone knew where it was, interesting neighborhood
Some have said the staff were cold, but I think they were often baffled by travelers' expectations. With a few smiles to soften them up, I found them friendly and accommodating. They need training in mastering more of the facts of this intricate city, such as opening and closing times of sights, but they were always glad to check on the internet. Not everyone was profient in English, especially at night, but the day clerks did speak English well. The restaurant is excellent,and as I am alone and old and hesitated to walk the neighborhood at night, I was happy to enjoy dinner in the lovely candle-lit courtyard. Size of portions was fine for me; younger people might find them small. Yes, internet was below par. Probably not the fault of the hotel, but the system. I would love to go back.
Hodnoceno 26 září 2014
8,3
Skvělé
Caroline – Francie
Pár
Dvoulůžkový pokoj Superior Double
1 noc, duben 2014
Lovely cosy room but staff needs improvement...”
Cozy room, central location
We stayed one night in a Superior room at the Palazzo Caracciolo just after the Easter weekend and the quality/price ration was hence very good as it was off-peak. The room was spacious and lovely with a very cozy feel and a comfortable bed. The negative points though were that the staff was not very friendly and seemed to think that professionalism excludes friendliness and making guests feel welcome, we noticed that immediately when we checked in. The second day was definitely worse when we went to the restaurant for breakfast and were not even greeted by the only waiter who then refused in a very impolite way to give us another table after he had quickly assigned us a table just next to the opened restaurant door (the day was grey and windy and we even wonder how a table could have been placed just at the entrance of the restaurant where everyone is walking in and out). The breakfast room was not full and a few tables just needed to be cleaned up but the waiter clearly didn't want to bother. A second waiter showed up after a while, however the service was terrible (no refill of sugar and jams on the table neither before nor after we sat, same thing with forks, knives etc...). That spoilt our whole image of the hotel and despite we really liked the room we're not sure we'll be back in that hotel.
Hodnoceno 01 května 2014
8,7
Skvělé
KA – Hong Kong
Pár
Dvoulůžkový pokoj Superior Double
Nocí: 2, červenec 2013
A hotel with nice decor and great breakfast buffet”
Central location, nice ambience, good breakfast buffet
The experience of my stay was great as the room we stayed was nicely decor with warm ambience. The foods provided in breakfast buffet were delicious and with quite a number of varieties, including four choices of fresh juices, fresh fruits, Parma ham, different choices of pastries and cold cuts. The hotel is centrally located within walking distance to Stazione Napoli Centrale where we could take trains to Pompeii.
Hodnoceno 14 července 2013
8,3
Skvělé
Michal – Polsko
Pár
Pokoj Superior Twin
1 noc, květen 2013
OK”
Clean, good deco, friendly staff
Hodnoceno 29 května 2013
123
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