Pan Pacific Hanoi
Pan Pacific Hanoi
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Dvoulůžkový pokoj typu Deluxe - lůžko Pan Pacific Hanoi
Dvoulůžkový pokoj typu Deluxe - lůžko
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Vstupní hala Pan Pacific Hanoi
Vstupní hala
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Interiér Pan Pacific Hanoi
Interiér
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Interiér Pan Pacific Hanoi
Interiér
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ZOBRAZIT NA MAPĚ Pan Pacific Hanoi
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Skvělé
Poloha
8,1
Zobrazit všech 54 fotografií Pan Pacific Hanoi
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Odstraněno z oblíbených
2016

Pan Pacific Hanoi

Skvělá poloha
Co je odsud blízko
Máte dotaz pro Pan Pacific Hanoi?
Skvělé
Na základě 1070 hodnoceníCo si myslí hosté
8,3
88 % hodnotících by zařízení doporučilo.
Poměr cena/kvalita8,0
Vzdálenost od centra1.5 Km
Hodnocení umístění8,1
Nejbližší letištěLetiště Gia Lam (VGL)
Vzdálenost od letiště5,0 km
Vlastní restauraceAno
  • Letištní přeprava

  • Wi-Fi zdarma ve všech pokojích

  • směnárna

  • sauna

Nabídka pokojů
8,5
Skvělé
Pohodlí a kvalita pokoje
O toto ubytování je velký zájem!Poslední rezervace před 11 hodinami
Apartmán Premier 2 ložnice (2 Bedroom Premier Apartment)
Apartmán Premier 2 ložnice (2 Bedroom Premier Apartment)
...
  • Výhled: Město
  • 90 m²/969 ft²
  • 2 dvoulůžka velikosti „Quee...
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Pacific Club
Pacific Club
...
  • Výhled: Jezero (částečný vý...
  • 35 m²/377 ft²
  • 2 jednolůžka nebo 1 dvoulůž...
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Apartmán Premier 1 ložnice (1 Bedroom Premier Apartment)
Apartmán Premier 1 ložnice (1 Bedroom Premier Apartment)
...
  • Výhled: Jezero
  • 60 m²/646 ft²
  • 1 dvoulůžko velikosti „King...
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Apartmán Executive 1 ložnice (1 Bedroom Executive Apartment)
Apartmán Executive 1 ložnice (1 Bedroom Executive Apartment)
...
  • Výhled: Jezero
  • 60 m²/646 ft²
  • 1 dvoulůžko velikosti „King...
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Apartmán Executive 2 ložnice (2 Bedroom Executive Apartment)
Apartmán Executive 2 ložnice (2 Bedroom Executive Apartment)
...
  • Výhled: Město
  • 90 m²/969 ft²
  • 2 dvoulůžka velikosti „Quee...
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Dvoulůžkový pokoj typu Deluxe (Deluxe Double Room)
Dvoulůžkový pokoj typu Deluxe (Deluxe Double Room)
...
  • Výhled: Město
  • 35 m²/377 ft²
  • 1 dvoulůžko velikosti „King...
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Studiové apartmá (Studio Suite)
Studiové apartmá (Studio Suite)
...
  • Výhled: Jezero
  • 40 m²/431 ft²
  • 1 dvoulůžko velikosti „King...
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Dvoulůžkový pokoj typu Deluxe (Deluxe Twin Room)
Dvoulůžkový pokoj typu Deluxe (Deluxe Twin Room)
...
  • Výhled: Město
  • 35 m²/377 ft²
  • 2 jednolůžka
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Pokoj Premier (Premier Room)
Pokoj Premier (Premier Room)
...
  • Výhled: Jezero
  • 35 m²/377 ft²
  • 1 dvoulůžko velikosti „King...
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Two-Bedroom Executive Serviced Suite
Two-Bedroom Executive Serviced Suite
...
  • 90 m²/969 ft²
  • Sprcha a vana
  • 1 lůžko velikosti „Super Ki...
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Máte dotaz pro Pan Pacific Hanoi?
Ušetřete až 30 % s exkluzivními nabídkami Agoda!

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Pan Pacific Hanoi – více informací

Pan Pacific Hanoi – více informací

Stručný popis

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Důležitá místa v okolí

Uvedené vzdálenosti jsou založené na měření vzdušnou čarou. Cestovní vzdálenost se může lišit.
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Co nabízí

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Co navštívit v okolí

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Ubytovací podmínky

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Užitečný přehled

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Ověřená hodnocení cestovatelů

Hodnocení Agoda (1070)Hodnocení Booking.com (456)
Čistota8,8
Vybavení8,4
Poloha8,1
Pohodlí a kvalita pokoje8,5
Služby8,6
Poměr cena/kvalita8,0
Podle ověřených zákazníků Agoda
Filtrování hodnocení
Jazyk
English
日本語
한국어
Tiếng Việt
více
Typ pokoje
Studiové apartmá
Dvoulůžkový pokoj typu Deluxe
Pokoj Premier
Pacific Club
více
Zobrazeno 846 ověřených hodnocení
12345
8,8
Skvělé
Hlee – Spojené státy americké
Pár
Dvoulůžkový pokoj typu Deluxe
1 noc, září 2018
Excellent service”
Pricey, but you get what you pay for. Great facilities, great staff. Outside of Old Town, so outside of all the party noises. Beautiful view of the lake.
Hodnoceno 13 září 2018
10,0
Vynikající
Jeremiah – Singapur
Na služební cestě
Dvoulůžkový pokoj typu Deluxe
1 noc, červenec 2018
Back again!”
Service consistency is how Pan Pacific Hanoi is still the best hotel in Vietnam to me. The friendliness of the staff, their english ability and command of the language, the finer points of hospitality. They still have it. I look forward to staying there again the next time i am in Hanoi. Excellent value for money.
Hodnoceno 26 července 2018
Dear Jeremiah, This feels to energizing to receive such positive comments! I am very pleased to read that you truly enjoyed your experience at our Pacific Hanoi. We look forward to welcoming you back soon! Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Odpověď z 30 července 2018
Pan Pacific Hanoi
9,2
Vynikající
Charles – Velká Británie
Rodina se staršími dětmi
Dvoulůžkový pokoj typu Deluxe
1 noc, červenec 2018
Great Hitel”
First class service for a great price
Hodnoceno 21 července 2018
Dear Charles, We are delighted to read of your great feedback and grateful that you shared your experience here. Hopefully we will have the opportunity to welcome you back soon. Sincerely, Marc Emmanuel General Manager
Odpověď z 30 července 2018
Pan Pacific Hanoi
6,4
Dobré
Kevin – Singapur
Rodina s malými dětmi
Pokoj Premier
Nocí: 4, červenec 2018
Exceptional Service”
Exceptional service rendered from Tracy. I forgot to book an extra night for myself and my family. She helped accommodate us despite the higher than expected occupancy and also gave u a fair rate for a room type that we preferred. She and the other hotel staff went above and beyond to make our family vacation a very memorable event. Thanks and well done!
Hodnoceno 17 července 2018
Dear Kevin, Thank you for sharing your feedback regarding the recent stay at Pan Pacific Hanoi. I'm sure our entire hotel staff, Tracy in partucular enjoyed catering to your needs as much as you enjoyed your stay. We hope to welcome you back to the hotel in the near future. Sincerely, Marc Emmanuel General Manger Pan Pacific Hanoi
Odpověď z 30 července 2018
Pan Pacific Hanoi
8,0
Skvělé
Michele – Singapur
Na služební cestě
Pacific Club
1 noc, červen 2018
Velmi dobré”
Staff are very helpful, location is great, room is clean and comfortable.
Hodnoceno 23 června 2018
Dear Michele, Thank you very much for choosing Pan Pacific Hanoi for your recent stay and for taking the time to post the feedback of your wonderful experience with us. It is always rewarding to receive positive feedback! We look forward to welcoming you back in the not so distant future. Yours sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Odpověď z 27 června 2018
Pan Pacific Hanoi
8,8
Skvělé
Dharshaka – Singapur
Pár
Dvoulůžkový pokoj typu Deluxe
Nocí: 2, prosinec 2017
Excellent!”
Sign up for the tea time free flow alcohol with snacks you can enjoy the sunset from the lounge.
Hodnoceno 17 června 2018
Dear Dharshaka, Thank you for your great review. We are very happy to hear that you enjoyed the services and the beautiful sunset from our lounge. We look forward to having another chance of welcoming you back. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Odpověď z 18 června 2018
Pan Pacific Hanoi
9,2
Vynikající
MADHAN – Singapur
Rodina s malými dětmi
Dvoulůžkový pokoj typu Deluxe
Nocí: 2, březen 2018
Vynikající”
Staff were very friendly and they even arranged an extra bed for my son. Room was clean, spacious and big enough. Bathroom was clean and spacious as well. We got a high floor facing the lake view and the hotel is in an excellent location. Nice breakfast as well. Overall one of the best hotels I have stayed and I will definitely recommend this to my friends.
Hodnoceno 01 května 2018
Dear Madhan, We would like to thank you very much for staying with us and taking your time to give us a lovely comment on Agoda. It truly has been a pleasure to have you with us as our guests. We are glad that your recent stay with us was enjoyable and our associates have delivered to you a memorable experience at Pan Pacific Hanoi. I will share your review with our associates at all levels. I am sure that this feedback will serve as a great encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for recommend our hotel to your friends. We look forward to welcoming you and your family back to the hotel. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Odpověď z 07 května 2018
Pan Pacific Hanoi
8,4
Skvělé
Aung – Thajsko
Pár
Pokoj Premier
Nocí: 2, duben 2018
Skvělé”
I will come again
Hodnoceno 20 dubna 2018
Dear Aung, Thank you for choosing Pan Pacific Hanoi for your recent stay. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips. Please rest assured that we will do everything it takes to make us deserving of your loyalty. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Odpověď z 23 dubna 2018
Pan Pacific Hanoi
6,8
Dobré
Verlene – Singapur
Na služební cestě
Dvoulůžkový pokoj typu Deluxe
Nocí: 3, duben 2018
Moderate hotel”
For me the location was not very idea. For the price that I am paying, I would probably be staying somewhere near the Old Quarters or a mall. The room is abit dated but functional. Showerhead was not working very good. Staff was excellent. Within a 5 minutes walk, there is a 24 hours conveience store known as Circle K( just need to turn left and walk straight). Coffee bean is also near by which is a plus. The facilities of the hotel was excellent. there is a connecting door in between my room and next door, so I could hear some noises.
Hodnoceno 06 dubna 2018
Dear Verlene, Thank you for taking the time to share with us your review after the recent stay at Pan Pacific Hanoi. While we are glad to read that you had a good comment on our staff and the facilities of the hotel, we regret to hear that your stay has not been up to expectation and that your room was less than perfect. Please accept our sincere apologies for the inconvenience. We have well noted all your constructive comments and have shared them with our Management team and the Director of Engineering. Please be reassured that we will make immediate arrangements to rectify the issue of the shower head and to see the possibility for improvement of the sound proofing of the room in the future. We thank you again for your constructive feedback and we hope to see you again soon where you can witness the improvements we have made. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
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Pan Pacific Hanoi
10,0
Vynikající
Roger – Spojené státy americké
Na služební cestě
Dvoulůžkový pokoj typu Deluxe
Nocí: 2, březen 2018
Excellent business stay”
The hotel really surprised me. Especially from the quality of literally all the staff there. Someone there is doing some very good training and customer focused management. Don't be fooled by the relatively old exterior (Pan Pacific has been around a long time). If you like a classic hotel with large welcoming lobby and clean facilities and excellent service, this hotel did the trick.
Hodnoceno 31 března 2018
Dear Roger, Thank you for your kind words after your recent stay at our Pan Pacific Hanoi and for recommending us to other travelers. We are very happy to hear your beautiful comment on our staff. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Pan Pacific Hanoi is renowned. We would be more than happy to welcome you to our hotel soon again! Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Odpověď z 02 dubna 2018
Pan Pacific Hanoi
8,8
Skvělé
Daryl – Singapur
Pár
Pokoj Premier
1 noc, březen 2018
Nice view”
Hotel has a great view of the lakes. Staff were ever helpful in ensuring that guests enjoyed their stay.
Hodnoceno 29 března 2018
Dear Daryl, Thank you for your great review. We are very happy to hear that you enjoyed the beautiful view of the lake from the hotel and had a good comment on the helpfulness of our staff. We look forward to having another chance of welcoming you back. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Odpověď z 29 března 2018
Pan Pacific Hanoi
8,4
Skvělé
Derrick – Singapur
Samostatný cestovatel
Dvoulůžkový pokoj typu Deluxe
Nocí: 2, březen 2018
Location is good but room is old”
The sound proofing is very bad for the room, can hear next door close or open door, even the toilet door closing can be heard from next door.
Hodnoceno 25 března 2018
Dear Derrick, We appreciate you taking the time to share your impressions on your current stay at Pan Pacific Hanoi. It was very much our regret to hear that our facilities are not up to your expectation and it has been preventing you from enjoying your stay to the fullest. Please rest assured that we take your feedback seriously and will study the possibilities for improvement. We sincerely hope to have the chance to better serve you in the future. We thank you again and we hope the experience won't alter your trust in PPHG group. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Odpověď z 27 března 2018
Pan Pacific Hanoi
6,4
Dobré
nhung – Vietnam
Pár
Dvoulůžkový pokoj typu Deluxe
1 noc, únor 2018
Very old hotel”
Most things in the hotel is old, & staff feeling more like family hotel than 5***** hotel. Room are small. Window too small
Hodnoceno 12 března 2018
Dear Nhung, Thank you for choosing Pan Pacific Hanoi for your recent stay and for taking the time to share with us your review. We have well noted your comments regarding the age of the hotel for our renovation plan in the near future. Please rest assured that during the months to come and through out next year, we will continue to upgrade our property to bring a seamless, and refreshing experience to all our guests. We appreciate your loyalty and trust and do hope you give us another chance to welcome you back on a return visit to Hanoi. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Odpověď z 16 března 2018
Pan Pacific Hanoi
8,8
Skvělé
Hannah – Malajsie
Pár
Dvoulůžkový pokoj typu Deluxe
Nocí: 3, březen 2018
The saving grace of Hanoi”
My best friend and I traveled to Hanoi together in Mar'18. It was spring so the weather was cool, at around 18-20deg at night. We thoroughly enjoyed our stay at the Pan Pacific, and even joked that it is a 'heaven' compared to the dirty, chaotic streets of Hanoi. The staff there speak moderately good english, but it is much better compared to the locals or taxi/rickshaw drivers which speak virtually 0. Breakfast selection could be better, but I would give it a 6.5/10 because of ambiance and taste. Toiletry amenities are of good size and quality. Upon check-in they try to up-sell you 'Club' privileges, which is a little overpriced if you ask me at around USD$184 extra for 3 nights, which include all day juice, evening canapes & tea time snacks (but then again Club is always overpriced, so to each its own). Concierge was very helpful with booking Grabs and advising on places to visit. But do not take their recommendations for food, it is v expensive. Overall we had a fantastic time 8/10.
Hodnoceno 07 března 2018
Dear Hannah, Thank you very much for sending your comments after your stay at Pan Pacific Hanoi. We are pleased to hear that except the breakfast selection, you thoroughly enjoyed your stay with us and you appreciated the assistance of our Concierge staff. Regarding your comment about breakfast, we are sorry to hear that you did not really enjoy the ambiance and the taste. Please rest assured we have addressed this with the Food and Beverage Director to ensure we improve on this. We hope to welcome you back again. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Odpověď z 16 března 2018
Pan Pacific Hanoi
9,6
Vynikající
Joseph – Austrálie
Na služební cestě
Dvoulůžkový pokoj typu Deluxe
Nocí: 5, únor 2018
Vynikající”
The night duty manager made this stay very welcome and she was very helpful very happy with the service and happy that she dealt with problems
Hodnoceno 12 února 2018
Dear Joseph, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let the night duty manager know that she made an impact during your stay. We are looking forward to welcoming you back to the hotel soon! Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Odpověď z 13 února 2018
Pan Pacific Hanoi
10,0
Vynikající
Mohammed – Saúdská Arábie
Samostatný cestovatel
Dvoulůžkový pokoj typu Deluxe
1 noc, únor 2018
Thanks ”
Thanks
Hodnoceno 11 února 2018
Dear Mohammed, Thank you for choosing Pan Pacific Hanoi for your recent stay and for giving us a perfect rating. We are looking forward to welcoming you soon again to our Pan Pacific Hanoi. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Odpověď z 13 února 2018
Pan Pacific Hanoi
8,8
Skvělé
Naokazu – Hong Kong
Pár
Dvoulůžkový pokoj typu Deluxe
1 noc, leden 2018
Excellent Hospitality”
Hotel crew was so great to make sure our stay was most pleasant. Can't find anywhere else so attentive like them.
Hodnoceno 23 ledna 2018
8,4
Skvělé
Elana – Spojené státy americké
Skupina
Dvoulůžkový pokoj typu Deluxe
1 noc, leden 2018
Nice hotel, good facilities”
The hotel is pretty nice, staff are accommodating, and the rooms are clean and well kept. The rooms with a lake view have a really nice view. There is a rooftop bar which also has a great view. Didn't use the pool but it looked fine. It's enclosed. The location is a bit out of the city center but not that far. Feels more relaxed away from the noise of the old town. My only complaint is that the beds were too hard. They had a pretty decent mattress topper on top of a hard bed, so it didn't do much to make the beds more comfortable.
Hodnoceno 08 ledna 2018
Dear Elana, Thank you very much for choosing Pan Pacific Hanoi for your recent stay and for sharing with us your review. We are pleased to hear that except the beds that were too hard for you, you appreciated our hotel cleanliness, the beautiful view and the friendly staff. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Pan Pacific Hanoi. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Odpověď z 18 ledna 2018
Pan Pacific Hanoi
8,4
Skvělé
chee – Malajsie
Rodina s malými dětmi
Dvoulůžkový pokoj typu Deluxe
Nocí: 2, prosinec 2017
Awesome hotel at Hanoi ”
Nice service of front office (Ms.Van) .... helped us when check in time .... very awesome hotel with Lake view !!! Breakfast was awesome ... variety of choice ... sure will come back when travel to Hanoi in future ... ❤️👍🏻
Hodnoceno 04 ledna 2018
Dear Chee, Thank you so much for taking the time to share your experience at our Pan Pacific Hanoi with other travelers! We are delighted to read that you highly appreciated the assistance of our staff and you enjoyed our location and the variety of our breakfast. Certainly, we will share your kind comments with Ms. Van and the front office team. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon! Marc Emmanuel General Manager Pan Pacific Hanoi
Odpověď z 18 ledna 2018
Pan Pacific Hanoi
10,0
Vynikající
Faye – Velká Británie
Pár
Pokoj Premier
Nocí: 3, prosinec 2017
Great, full service hotel in good location ”
The Pan Pacific is ideally located outside of the hustle and bustle of Old Town but still easily accessible and with a great view of the lake. There is a good gym and pool and great buffet breakfast. We would happily stay here again.
Hodnoceno 03 ledna 2018
Dear Faye, Thank you so much for this wonderful review! We are looking forward to having you with us soon again. Sincerely, Marc Emmanuel General Manager Pan Pacific Hanoi
Odpověď z 18 ledna 2018
Pan Pacific Hanoi
12345
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