Raffles Hotel Le Royal
Raffles Hotel Le Royal
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Pokoj State - Pokoj pro hosty Raffles Hotel Le Royal
Pokoj State - Pokoj pro hosty
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Vstupní hala Raffles Hotel Le Royal
Vstupní hala
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Vstupní hala Raffles Hotel Le Royal
Vstupní hala
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Interiér Raffles Hotel Le Royal
Interiér
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ZOBRAZIT NA MAPĚ Raffles Hotel Le Royal
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Skvělé
Poloha
8,8
Zobrazit všech 61 fotografií Raffles Hotel Le Royal
Zobrazit všech 61 fotografií
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Raffles Hotel Le Royal

Skvělá poloha
Co je odsud blízko
Máte dotaz pro Raffles Hotel Le Royal?
Skvělé
Na základě 660 hodnoceníCo si myslí hosté
8,8
87 % hodnotících by zařízení doporučilo.
Poměr cena/kvalita8,1
Hodnocení umístění8,8
Nejbližší letištěMezinárodní letiště Phnom Penh (PNH)
Vzdálenost od letiště8,0 km
Vlastní restauraceAno
  • 530 m od veřejné dopravy

  • Letištní přeprava

  • směnárna

  • Wi-Fi zdarma ve všech pokojích

Nabídka pokojů
9,1
Vynikající
Pohodlí a kvalita pokoje
O toto ubytování je velký zájem!Poslední rezervace před 11 hodinami
Pokoj State s výhledem na bazén (State Pool View)
Pokoj State s výhledem na bazén (State Pool View)
...
  • Výhled: Bazén
  • 33 m²/355 ft²
  • 2 jednolůžka nebo 1 dvoulůž...
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Pokoj State (State Room)
Pokoj State (State Room)
...
  • Výhled: Dvůr
  • 33 m²/355 ft²
  • 2 jednolůžka nebo 1 dvoulůž...
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Apartmá Executive (Executive  Suite)
Apartmá Executive (Executive Suite)
...
  • Výhled: Město
  • 66 m²/710 ft²
  • 1 dvoulůžko velikosti „King...
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Pokoj Landmark (Landmark Room)
Pokoj Landmark (Landmark Room)
...
  • Výhled: Zahrada
  • 38 m²/409 ft²
  • 1 dvoulůžko velikosti „King...
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Apartmá Colonial (Colonial Suite)
Apartmá Colonial (Colonial Suite)
...
  • Výhled: Město
  • 140 m²/1507 ft²
  • 1 dvoulůžko velikosti „King...
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Pokoj Landmark s výhledem na bazén (Landmark Pool View)
Pokoj Landmark s výhledem na bazén (Landmark Pool View)
...
  • Výhled: Bazén
  • 38 m²/409 ft²
  • 1 jednolůžko nebo 1 dvoulůž...
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Double Room Landmark Pool View
Double Room Landmark Pool View
...
  • balkon/terasa
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Double Room State Pool View
Double Room State Pool View
...
  • balkon/terasa
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Pokoj typu Executive (Executive Room)
Pokoj typu Executive (Executive Room)
...
  • nekuřácké pokoje
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Pokoj Landmark s výhledem do zahrady (Landmark Room Garden View)
Pokoj Landmark s výhledem do zahrady (Landmark Room Garden View)
...
  • balkon/terasa
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Máte dotaz pro Raffles Hotel Le Royal?
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Raffles Hotel Le Royal – více informací

Raffles Hotel Le Royal – více informací

Stručný popis

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Důležitá místa v okolí

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Co nabízí

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Co navštívit v okolí

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Ubytovací podmínky

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Užitečný přehled

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Ověřená hodnocení cestovatelů

Hodnocení Agoda (660)Hodnocení Booking.com (178)
Čistota9,2
Vybavení8,6
Poloha8,8
Pohodlí a kvalita pokoje9,1
Služby8,9
Poměr cena/kvalita8,1
Podle ověřených zákazníků Agoda
Filtrování hodnocení
Jazyk
English
日本語
Français
简体中文
více
Typ pokoje
Pokoj Landmark
Pokoj State
Pokoj State s výhledem na bazén
Apartmá Colonial
více
Zobrazeno 558 ověřených hodnocení
12345
9,2
Vynikající
richard – Velká Británie
Pár
Pokoj State s výhledem na bazén
Nocí: 3, srpen 2018
Vynikající”
Very special. Even my wife could find nothing to criticise! A truly elegant, friendly and iconic hotel.
Hodnoceno 15 srpna 2018
10,0
Vynikající
Katrina – Velká Británie
Pár
Pokoj State s výhledem na bazén
Nocí: 2, duben 2018
PP stopover ”
Loved this hotel. Breakfast is amazing. Beautiful pool. Great staff. Good bar.
Hodnoceno 21 června 2018
Dear Katrina, We are delighted you enjoyed your time at Raffles Hotel Le Royal and look forward to welcoming you back in the near future. From the Cultural Heart of Phnom Penh, Jean-Pierre Joncas Hotel Manager
Odpověď z 28 června 2018
Raffles Hotel Le Royal
7,2
Velmi dobré
Yong'An – Singapur
Na služební cestě
Pokoj State s výhledem na bazén
Nocí: 2, duben 2018
rooms and hotel are really old”
It’s a 5 star hotel with history, corridors are creepy, rooms are clean but old. I’ve dined lunch and dinner in both hotel restaurants, food was mediocre both times we were the only ones in the whole restaurant
Hodnoceno 02 června 2018
Dear Yong'An, Thank you for taking the time to share your recent experience. It is unfortunate that the Hotel itself did not offer a warm and welcoming environment as many travelers enjoy the charm of the heritage address. I have shared your feedback regarding the dining experiences with our culinary team as we strive to enhance the quality on offer and hope to have the opportunity to better serve you in the future. Sincerely, Jean-Pierre Joncas Hotel Manager
Odpověď z 08 června 2018
Raffles Hotel Le Royal
10,0
Vynikající
jeremy – Hong Kong
Pár
Pokoj State s výhledem na bazén
Nocí: 2, květen 2018
As good as one would expect from such a name.”
Staff highly professional, Hotel full of character and food and facilities were outstanding. Really can't fault it a wonderful oasis in a bustling city.
Hodnoceno 23 května 2018
Dear Jeremy, Thank you for taking the time to tell us about your experience and I have shared your feedback with our team. We hope to welcome you back in the near future. From the Cultural Heart of Phnom Penh, Jean-Pierre Joncas Hotel Manager
Odpověď z 28 května 2018
Raffles Hotel Le Royal
8,0
Skvělé
Seokkun – Jižní Korea
Na služební cestě
Pokoj Landmark s výhledem na bazén
1 noc, květen 2018
The worst experience I ever had in the hotel. ”
I book Raffles Hotel Le Royal for our president and vice president through Agoda. When I talk to the reception, they were keep telling me that I booked hotel through their website. Also they keep telling me that breakfast is not included. Although I have presented my confirmation sheet from Agoda, they did not believe it. The worst part was that I had to contact Agoda and prove that I booked through Agoda and the breakfast is included. The worst experience I ever had in the hotel.
Hodnoceno 17 května 2018
Dear Seokkun, Thank you for taking the time to tell us about your experience at the Raffles Hotel Le Royal. We are sorry to hear that your arrival was not satisfactory and sincerely apologies for the inconvenience that you had experienced. I will share your feedback with our team as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. From the Cultural Heart of Phnom Penh, Jean-Pierre Joncas Hotel Manager
Odpověď z 28 května 2018
Raffles Hotel Le Royal
6,0
JULIANA – Malajsie
Rodina se staršími dětmi
Pokoj State
Nocí: 3, duben 2018
Dissapointment!”
Very dissapointed with the overall staff performance as they were not trained as 5 star standard customer relation service. The F&B manager and room service officer doesn't even know what is HALAL requirement means. The worst part they gave us wrong contradicting info which led us to consumed non halal food. Not returning there ever!
Hodnoceno 09 dubna 2018
Dear Juliana, Thank you for bringing your concerns to our attention and I would like to apologize for the lack of clarity regarding your request and the inconvenience this has caused. Please rest assured that all meat products purchased are certified Halal and this should have been better communicated to you. Please accept our sincerest apologies for the miscommunication and I have personally spoken with our team to prevent a similar incident from reoccurring. Sincerely, Jean-Pierre Joncas Hotel Manager
Odpověď z 18 dubna 2018
Raffles Hotel Le Royal
9,2
Vynikající
Louise – Velká Británie
Rodina s malými dětmi
Pokoj State
1 noc, únor 2018
Fantastic touch of class hotel”
We had a fantastic stay at Raffles, where we went to celebrate my husbands birthday. Firstly, we were given a free upgrade to a pool view room which was beautiful in decor and very clean. The swimming pool and gardens are a lovely place to spend the weekend. My only small negative would be that the room service food was not really 5 star quality and was slightly disappointing. However, we would most certainly stay again for a real Phnom Penh weekend treat.
Hodnoceno 13 března 2018
Dear Louise, Thank you for choosing to stay with us for this special occasion. We are delighted we were able to provide a memorable weekend for your husbands birthday and would love the opportunity to welcome you back in the near future. Sincerely, Jean-Pierre Joncas Hotel Manager
Odpověď z 16 března 2018
Raffles Hotel Le Royal
8,0
Skvělé
Lucy – Velká Británie
Pár
Pokoj State s výhledem na bazén
Nocí: 4, prosinec 2017
Lovey relaxing hotel”
This hotel is an oasis in the city and I would recommend it if you want to spend some time relaxing at a nice pool on days not sightseeing!
Hodnoceno 11 března 2018
Dear Lucy, thank you for sharing your experience and we hope to welcome you back in the near future. From the Cultural Heart of Phnom Penh, Jean-Pierre Joncas Hotel Manager
Odpověď z 16 března 2018
Raffles Hotel Le Royal
8,4
Skvělé
Fred – Vietnam
Rodina s malými dětmi
Pokoj State
Nocí: 2, únor 2018
Nice Historic hotel ”
WOw - Staff here is exceptional! Great service and very polite and helpful. Now the room is a bit small and furnitures are outdated.
Hodnoceno 24 února 2018
9,2
Vynikající
Claudia – Německo
Samostatný cestovatel
Pokoj State s výhledem na bazén
Nocí: 2, únor 2018
Beautiful elegant hotel with a nice garden and large pool”
I have liked my room with the large terrace offering a nice view to the garden and the pool. Breakfast was big and tasty and staff was kind and very attentive. Raffles Hotel Le Royal is a true historic and beautiful icon in Phnom Penh.
Hodnoceno 22 února 2018
Dear Claudia, Thank you for the wonderful feedback which I have shared with our team as we strive to improve the quality of our service. We hope your next visit will be as pleasant as the last. Sincerely, Jean-Pierre Joncas Hotel Manager
Odpověď z 07 března 2018
Raffles Hotel Le Royal
8,0
Skvělé
Son – Vietnam
Rodina s malými dětmi
Pokoj State s výhledem na bazén
Nocí: 3, únor 2018
Velmi dobré”
Great location ! Nice and historical hotel but facilities are too old ! Need to be upgraded!
Hodnoceno 21 února 2018
Thank you for the feedback as we are currently reviewing opportunities to enhance the quality of our facilities. We hope to welcome you back in the near future. Jean-Pierre Joncas Hotel Manager
Odpověď z 07 března 2018
Raffles Hotel Le Royal
6,0
Valerie – Spojené státy americké
Samostatný cestovatel
Pokoj State
Nocí: 3, únor 2018
Nice hotel, but maintenance and staff issues”
Beautiful facilities and pool, but the hotel seems to be resting on its name. My room's door lock and a/c were both broken, but the manager didn't seem bothered to send anyone to fix it - ended up with maintenance team in my room at 10pm. Mosquitoes in the rooms and hallway. For a hotel this nice - and relatively expensive for Phnom Penh - I would expect more effort to make sure that the rooms are clean, comfortable, and well-functioning.
Hodnoceno 20 února 2018
Dear Valerie, Please allow me to express my sincerest apologies as your experience is not what we strive to deliver. Your feedback is very important to us and I have reviewed your stay with our team in the hopes to prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Pierre Joncas Hotel Manager
Odpověď z 07 března 2018
Raffles Hotel Le Royal
5,6
Eric – Nizozemsko
Pár
Pokoj State s výhledem na bazén
Nocí: 4, únor 2018
Worm out”
Disapponting quality of room, bathroom and Technical appliances. Very old and worn. No Royal quality as the name and pricetag suggest. Noisy as well, because you can hear the old toilet flush rooms further.... Not quite what we expected.
Hodnoceno 15 února 2018
Dear Eric, Thank you for taking the time to tell us about your experience at the Raffles Hotel Le Royal. I am sorry that your experience did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the areas highlighted from your stay and improve the facilities. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Pierre Joncas Hotel Manager
Odpověď z 07 března 2018
Raffles Hotel Le Royal
9,6
Vynikající
Keith – Velká Británie
Pár
Pokoj State s výhledem na bazén
Nocí: 3, leden 2018
Colonial Charm”
Fabulous service throughout the place.
Hodnoceno 01 února 2018
Dear Keith, Thank you for sharing your experience and we are delighted our team was able to provide a memorable stay. Sincerely, Jean-Pierre Joncas Hotel Manager
Odpověď z 07 února 2018
Raffles Hotel Le Royal
8,8
Skvělé
william – Thajsko
Pár
Pokoj Landmark
Nocí: 3, leden 2018
Skvělé”
excellent friendly staff. Wonderful restaurant , Le Royal. Paid extra to upgrade to suite which was then a little expensive
Hodnoceno 23 ledna 2018
Dear William, We are delighted our team was able to provide a memorable stay at Raffles Hotel Le Royal and that you enjoyed the culinary experience at Restaurant Le Royal. Sincerely, Jean-Pierre Joncas Hotel Manager
Odpověď z 30 ledna 2018
Raffles Hotel Le Royal
9,2
Vynikající
JEAN-CLAUDE – Belgie
Pár
Pokoj State
Nocí: 4, prosinec 2017
Vynikající”
The hotel has impeccable service, the only problem was the light in the room. It was not possible to read in the room due to insufficient light.
Hodnoceno 06 ledna 2018
Dear Jean-Claude, Thank you for sharing your experience and we appreciate feedback as we strive to improve our services. I will work with our Rooms Division to see how we can improve the lighting in the guests rooms to allow better enjoyment for everyone. Sincerely, Jean-Pierre Joncas Hotel Manager
Odpověď z 10 ledna 2018
Raffles Hotel Le Royal
7,6
Velmi dobré
Nina – Jihoafrická republika
Rodina se staršími dětmi
Pokoj State
Nocí: 3, prosinec 2017
Velmi dobré”
Friendly accommodating and helpful staff. Lovely historical setting with pleasant ambience
Hodnoceno 20 prosince 2017
Thank you for sharing your experience and we are delighted you enjoyed your stay. Jean-Pierre Joncas Hotel Manager
Odpověď z 24 prosince 2017
Raffles Hotel Le Royal
8,0
Skvělé
jane – Singapur
Pár
Pokoj State s výhledem na bazén
Nocí: 2, prosinec 2017
Good”
Good
Hodnoceno 04 prosince 2017
Thank you for sharing your experience. Jean-Pierre Joncas Hotel Manager
Odpověď z 08 prosince 2017
Raffles Hotel Le Royal
9,6
Vynikající
Donna – Velká Británie
Pár
Pokoj State
Nocí: 4, listopad 2017
Great location attentive staff beautiful hotel”
The staff are raffles!! Attentive chatty always obliging. The room was small but beautifully decorated. Concierge service was the best I’ve used! Staff in elephant bar were fantastic!! Overall it’s a calming gem in the middle of a chaotic noisy city.. a must stay
Hodnoceno 12 listopadu 2017
Dear Donna, We are delighted you enjoyed your stay and that our team was able to provide a memorable experience for you. Thank you for sharing your experience and we hope your next visit is as pleasant as the last. From the Cultural Heart of Phnom Penh, Jean-Pierre Joncas Hotel Manager
Odpověď z 14 listopadu 2017
Raffles Hotel Le Royal
10,0
Vynikající
RUPERTO – Spojené státy americké
Samostatný cestovatel
Pokoj State
1 noc, listopad 2017
Home Again ”
Charming greeting upon arrival and delicious food in the Elephant Bar. Very nice room with tub n separate shower. Lovely grounds.
Hodnoceno 09 listopadu 2017
Dear Ruperto, Thank you for the wonderful feedback and we are delighted to remain you residence of choice when visiting Phnom Penh. we look forward to your next visit. From the Cultural Heart of Phnom Penh, Jean-Pierre Joncas Hotel Manager
Odpověď z 14 listopadu 2017
Raffles Hotel Le Royal
12345
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