Sanctuary Nam Ngum Beach Resort

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Na základě 94 hodnoceníCo si myslí hosté
8,0
Sanctuary Nam Ngum Beach Resort
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Bungalov typu Superior
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Vstupní hala
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Interiér
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pláž
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ZOBRAZIT NA MAPĚ
Poloha
Velmi dobré
7,6
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Odstraněno z oblíbených
  • soukromá pláž

  • Wi-Fi zdarma ve všech pokojích

  • klimatizace

  • denní úklid pokojů

Ušetřete až 30 % s exkluzivními nabídkami Agoda!

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Nabídka pokojů
10,0
Vynikající
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Na tuto nabídku se právě díváte spolu s dalšími 5 cestovateli.Rezervujte nyní, ať nepřijdete o skvělé ubytování!
Bungalov typu Superior (Superior Bungalow)
...
  • Výhled: Jezero
  • 28 m²/301 ft²
  • 1 dvoulůžko velikosti „Quee...
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Apartmá v bungalovu (Suite Bungalow)
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  • Výhled: Jezero
  • 70 m²/753 ft²
  • 1 dvoulůžko velikosti „King...
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Bungalov typu Deluxe u pláže (deluxe bungalow beachfront)
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  • Výhled: Jezero
  • 60 m²/646 ft²
  • 1 dvoulůžko velikosti „Quee...
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Deluxe Double Room - Water Activity Package
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  • 60 m²/646 ft²
  • balkon/terasa
  • 1 dvoulůžko velikosti „King...
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Suite - Outdoor Activity Package
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  • 58 m²/624 ft²
  • balkon/terasa
  • 1 dvoulůžko
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Suite - Water Activity Package
...
  • 58 m²/624 ft²
  • balkon/terasa
  • 1 dvoulůžko
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Superior Double Room - Outdoor Activity Package
...
  • 90 m²/969 ft²
  • balkon/terasa
  • 1 dvoulůžko velikosti „King...
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Deluxe Double Room - Outdoor Activity Package
...
  • 60 m²/646 ft²
  • balkon/terasa
  • 1 dvoulůžko velikosti „King...
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Máte dotaz pro Sanctuary Nam Ngum Beach Resort?

Sanctuary Nam Ngum Beach Resort – podrobnější informace

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Užitečný přehled

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Upozornění

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Ověřená hodnocení cestovatelů

Hodnocení Agoda (96)Hodnocení Booking.com (101)
Vybrat typ cestovatele
Čistota8,5
Vybavení7,9
Poloha7,6
Pohodlí a kvalita pokoje10,0
Služby7,8
Poměr cena/kvalita8,3
Podle ověřených zákazníků Agoda
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více
Typ pokoje
Bungalov typu Superior
Bungalov typu Deluxe u pláže
Apartmá v bungalovu
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Zobrazeno 61 hodnocení
12345
9,6
wilhelmus – Austrálie
Pár
Bungalov typu Superior
2 noci/í, duben 2018
Vynikající”
Very nice
Hodnoceno 09 dubna 2018
8,0
Erik – Norsko
Pár
Bungalov typu Superior
2 noci/í, březen 2018
nice place.”
Very nice and quiet place, good for a romantic trip. So I can recommend this place. I would rate it 5 stars if it wasn't for one thing that ruined my day. After I tried jet ski they tried to scan me, they told me I had broken their jet ski in the front. I am a man who doesn't run away from thing if I do brake or something, then I would pay for everything. But this was an old damage and they try to make me pay for that damage. So my advice is to take photo of all before you rent it.....
Hodnoceno 05 března 2018
Dear customers, Thank you for having left a comment on Agoda on the Sanctuary Nam Ngum Beach Resort and for sharing your experience. The team and I are delighted to have been able to bring you satisfaction. Indeed, it is fundamental for us to satisfy our valued customers and we do our best to ensure a service worthy of your expectations. Given the inconvenience that you have experienced with an issue understanding. I personally will carefully take care of relaying the problem to the service concerned. I would like, on behalf of the whole team, to send you our sincere apologies for the inconvenience. Hoping to be able to welcome you once again, Sincerely,
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Sanctuary Nam Ngum Beach Resort
10,0
Yuval – Izrael
Pár
Bungalov typu Superior
2 noci/í, únor 2018
Perfect”
We had a splendid time here. The lake is majestic, the room is comfortable and clean, with a spacious, pampering shower unit. The staff was welcoming, caring and helpful. The restaurant is decent - it was very (very) useful to have this option right outside - but it's easy and worthwhile using one of the other options - in town or in nearby resorts.
Hodnoceno 09 února 2018
Dear customers, On behalf of the entire team Sanctuary Hotels and Resorts, we wanted to thank you for the kind comment that you left on Agoda. It has made our day. We were delighted to be able to bring you entire satisfaction. Indeed, we make sure to provide you with the greatest level of service and satisfaction at the Nam Ngum Resort. We do hope to welcome you again very soon. Meanwhile, Sanctuary hotels and resorts and I wish you a pleasant stay in Laos.
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Sanctuary Nam Ngum Beach Resort
8,8
Trevin – Spojené státy americké
Rodina s malými dětmi
Bungalov typu Superior
2 noci/í, leden 2018
Definitely worth a visit. ”
We had a good time here. The view is very nice and the rooms are fantastic. The food was good and the prices, while being much higher than in town were good for a resort. My only complaint is the same complaint I have basically everywhere in Laos, the staff leaves something to be desired. There must have been 3 employees for every one guest at the resort while we stayed there but they weren’t particularly attentive. We ate breakfast while being watched by six employees but no one ever filled our coffee. Not a huge deal but the resort has such potential. My other complaint was that on the first night an employee followed us out to our vehicle as we were leaving, to go explore the town,to tell us that we couldn’t go without paying our tab of $6.50. The hotel allows you to keep a tab for the length of your stay. We explained that we were coming back. Again, not a huge deal but very unnecessary. We had prepaid for two rooms for two nights so skipping out to save $6.50 absurd.
Hodnoceno 03 února 2018
Dear Customers, Thank you for having left a comment on our Agoda page and for sharing your experience. We are delighted to have been able to bring you entire satisfaction. Indeed, your satisfaction is also ours so we do our best to provide you the best services possible. We are pleased to hear that you appreciated our rooms and the facilities as well as our cooking, Given the inconvenience you have experienced, I personally will take care of relaying the problem to the service concerned. We will do our best to resolve it as soon as possible. I would like, on behalf of the whole team, to send you our sincere apologies for the inconvenience. Looking forward to welcoming you again very soon Sincerely,
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Sanctuary Nam Ngum Beach Resort
8,8
Elijah – Laos
Rodina s malými dětmi
Bungalov typu Deluxe u pláže
1 noc, leden 2018
Enjoyed a wonderful stay at the Sanctuary Resort”
We thoroughly enjoyed our stay here! The rooms were comfortable and clean, the restaurant had a good selection of Western and Lao food, and there was fun selection of activities to enjoy including JetSki‘s and a floating pool on the edge of the reservoir. The only reason I did not give it a five star review on the location is that, if you do not have your own vehicle, it is a bit difficult to get the 20 km to Vang Vieng.
Hodnoceno 21 ledna 2018
Dear customers, Thank you for having left a comment on Agoda page for the Sanctuary Nam Ngum Beach Resort and for sharing your experience. The team and I are delighted to have been able to bring you satisfaction Indeed, it is fundamental for us to satisfy our valued customers and we do our best to ensure a service worthy of your expectations. It is true that the hotel is situated approximately 20km from Vang Vieng, away from the hustle and bustle. We opted for a calm and serene atmosphere as our aim was to offer our customers a place dedicated to relaxation: a sanctuary, haven of peace, allowing one to relax, whilst enjoying the beautiful view of the lake, the different water activities and swimming pool. However, we are pleased to hear that you appreciated our cooking. We are solicitous to bring you fresh and quality products. We propose a wide range to satisfy everybody’s taste, Westerners but also Asians. We are enthusiastically forwarding your comment to our hel
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Sanctuary Nam Ngum Beach Resort
7,6
Pauline – Francie
Pár
Bungalov typu Superior
1 noc, leden 2018
The best hotel from all my travels, everything is perfect !”
This hotel is perfect for people looking for quiet and nature. The lake environment is beautiful. The room we had was wonderful with an amazing view from the bed in the lake. All the staff is very friendly and helpful in order to spend good time and relax. The price is really worthfull for the quality. We would like to spend more time there !
Hodnoceno 06 ledna 2018
Dear Customer, On behalf of the entire Sanctuary Hotels and Resorts team we wanted to thank you for the glowing review you posted on us. Thank you for boasting our unique location by the Nam Ngum lake and the panoramique lake views that offers the Resort We were delighted to be able to bring you entire satisfaction. Indeed, we make sure to provide you with the greatest level of service and satisfaction at the Nam Ngum Resort. Thank you for your lovely comments on our helpful staffs. Your positive message have been shared with our team. We hope to have the pleasure of welcoming you once again soon,
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Sanctuary Nam Ngum Beach Resort
4,8
Panha – Kambodža
Rodina s malými dětmi
Bungalov typu Deluxe u pláže
2 noci/í, listopad 2017
Přijatelné”
the reception was bad ever; i feel like i am the one serving them not they do.
Hodnoceno 19 listopadu 2017
Dear customers, Thank you for taking the time to post a comment on our Agoda page. My team and I are sorry to hear that we failed to meet your expectations. We will do our best to improve our service. For this, I am personally committed to convey the purpose of your inconvenience to the department concerned to find an appropriate solution. Be sure however, we work constantly to improve our services and the ones we give to our customers Once again I wanted on behalf of the whole time to apologize for the inconvenience you encountered. We hope to see you nevertheless again very soon. We wish you a pleasant day and a good continuation in Laos. Sincerely yours, The Sanctuary Hotels & Resorts team .
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Sanctuary Nam Ngum Beach Resort
10,0
Carolline – Francie
Rodina s malými dětmi
Bungalov typu Deluxe u pláže
2 noci/í, listopad 2017
Excellent quiet place for a family”
Our stay was perfect!
Hodnoceno 17 listopadu 2017
Dear customers, On behalf of the entire team Sanctuary Hotels and Resorts, we wanted to thank you for the kind comment that you left on Agoda page. It has made our day. We were delighted to be able to bring you entire satisfaction. Indeed, we make sure to provide you with the greatest level of service and satisfaction at the Nam Ngum Resort. We do hope to welcome you again very soon. Meanwhile, Sanctuary hotels and resorts and I wish you a pleasant stay in Laos. Best regard,
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Sanctuary Nam Ngum Beach Resort
4,8
Craig – Velká Británie
Pár
Apartmá v bungalovu
2 noci/í, listopad 2017
Mixed Feelings ”
Looking for a retreat for 2 nights to relax. The location was beautiful but was a frustrating stay with so many things going wrong for just 2 nights. Jacuzzi taps and control panel were broken meaning we spent about 15 minutes in total using it and the next day the water was turned off to our room for a number of hours. We had laundry down at the hotel and had a pair of pants returned burnt from an iron. They offered to pay the cost but instead we took them up on the offer of free drinks at the restaurant that night although when we ordered they said they could only give us 60% off. The real disappointment was the restaurant or more the lack of training for the friendly staff. Entrees and drinks were served after the main course and when the main was brought out we were told the other main we had ordered was not available so we took it in turns to eat. The BBQ buffet was a real let down with undercooked chicken wings dry kebabs/pork and fish all for $18!!!!! Although the hotel is only rated as 3 stars for the price you pay in Laos we expected a lot more. Change the name to Nam Ngum letdown resort.
Hodnoceno 12 listopadu 2017
Dear Customer, We are very disappointed to hear that we were not able to meet your expectations. We are sorry for the jaccuzi problems. I am personally committed to convey your inconvenience to the department concerned to find an appropriate solution and future outcome. Indeed we are sincerely apologetic for your pants. To express our regret, we offered you a discount on drinks from the restaurant and a free bottle of wine. Moreover, we relayed your remarks to our chef. Be sure, that we continually work on improving our services to reach the satisfaction of our customers. That is why, feedback is highly appreciated. However our commitment is also that our customers find total satisfaction, therefore, should you wish to renew the Sanctuary experience we will not fail to suggest an unbeatable offer. We do hope to welcome you again very soon to prove that we have been able to consider your comments, please accept our respectful greetings, The Sanctuary Hotels & Resorts team
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Sanctuary Nam Ngum Beach Resort
7,6
Khampheng – Laos
Rodina s malými dětmi
Bungalov typu Deluxe u pláže
1 noc, listopad 2017
food”
Everything is good except food, food is not enough delicious
Hodnoceno 08 listopadu 2017
Dear customers, Thank you for having left a comment and for sharing your experience. The team and I are delighted to have been able to bring you satisfaction. Indeed, it is fundamental for us to satisfy our valued customers and we do our best to ensure a service worthy of your expectations. Given the inconvenience during your meal have experienced, I personally will take care of relaying the problem to our chief. We would like, on behalf of the whole team, to send you our sincere apologies for the inconvenience. We hope to have the pleasure of welcoming you once again soon, The Sanctuary Hotels & Resorts team
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Sanctuary Nam Ngum Beach Resort
12345
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