Serene Grand Hotel
Serene Grand Hotel
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Dvoulůžkový pokoj typu Deluxe - Koupelna Serene Grand Hotel
Dvoulůžkový pokoj typu Deluxe - Koupelna
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Vstupní hala Serene Grand Hotel
Vstupní hala
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Vstupní hala Serene Grand Hotel
Vstupní hala
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Interiér Serene Grand Hotel
Interiér
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ZOBRAZIT NA MAPĚ Serene Grand Hotel
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Poloha
Velmi dobré
7,2
Zobrazit všech 59 fotografií Serene Grand Hotel
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Odstraněno z oblíbených
Velmi dobré
Na základě 67 hodnoceníCo si myslí hosté
7,2
  • Centrum města

  • klimatizace

  • balkon/terasa

  • ložní prádlo

Ušetřete až 30 % s exkluzivními nabídkami Agoda!

Po přihlášení jsou ceny ještě nižší!

Přihlaste se nyní
Nabídka pokojů
7,6
Velmi dobré
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Dvoulůžkový pokoj typu Deluxe (Deluxe Double Room)
Dvoulůžkový pokoj typu Deluxe (Deluxe Double Room)
...
  • 20 m²/215 ft²
  • sprcha
  • 1 dvoulůžko velikosti „King...
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Apartmá typu Super Luxury (Super Luxury Suite)
Apartmá typu Super Luxury (Super Luxury Suite)
...
  • 28 m²/301 ft²
  • sprcha
  • 1 dvoulůžko
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Třílůžkový pokoj typu Deluxe (Deluxe Triple Room)
Třílůžkový pokoj typu Deluxe (Deluxe Triple Room)
...
  • 21 m²/226 ft²
  • sprcha
  • 3 jednolůžka
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Rodinný pokoj (4 dospělí) (Family Room (4 Adults))
Rodinný pokoj (4 dospělí) (Family Room (4 Adults))
...
  • 30 m²/323 ft²
  • sprcha
  • 4 jednolůžka
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Serene Grand Hotel – podrobnější informace

Serene Grand Hotel – podrobnější informace

Stručný popis

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Upozornění

Guests have access to the swimming pool at Serene Garden Hotel located within 300 metres away. The property can arrange for shuttle service upon request.

Ověřená hodnocení cestovatelů

Hodnocení Agoda (67)Hodnocení Booking.com (58)
Vybrat typ cestovatele
Čistota7,7
Vybavení5,0
Poloha7,2
Pohodlí a kvalita pokoje7,6
Služby7,4
Poměr cena/kvalita6,4
Podle ověřených zákazníků Agoda
Filtrování hodnocení
Jazyk
English
简体中文
العربية
Deutsch
více
Typ pokoje
Apartmá typu Super Luxury
Dvoulůžkový pokoj typu Deluxe
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Zobrazeno 67 ověřených hodnocení
12345
8,0
Nimalaharen – Velká Británie
Rodina s malými dětmi
Apartmá typu Super Luxury
3 noci/í, září 2016
Overall good ”
We were stayed in their expensive suit , room No 503 but some of the facility in the bathroom such as jacuzzi was faulty. It's not operational at all. Informed the management but nothing happend apart from an apology. The breakfast always the same menu. Al carte menus are not for any children. Staff are very friendly. Overall we were not disappointed. Can only rate 3* only above is questionable !!!!!
Hodnoceno 14 září 2016
6,0
Sarra – Pákistán
Skupina
Dvoulůžkový pokoj typu Deluxe
2 noci/í, březen 2016
Good location- just ant infestation and water leaking”
Would recommend for those on a budgets- just check the room first
Hodnoceno 28 března 2016
3,3
Joy – Filipíny
Pár
Dvoulůžkový pokoj typu Deluxe
1 noc, březen 2016
Expensive, not worth the service”
It was lower than okay. First, the front desk is not knowledgeable. They did not recognize Agoda and insisted they do not receive agoda guests! Second, the room is really old, dark and the bed sheets smells. The towels are too dirty white and smelled bad as well. The food is not that good. Its like staying is real hostel, low end.
Hodnoceno 18 března 2016
9,0
xia – Čína
Rodina s malými dětmi
Dvoulůžkový pokoj typu Deluxe
1 noc, únor 2016
the balcony view is great”
monkeys come to the balcony for food in the morning. room is big and comfortable. lacation is okay.
We love the hotel because the room is spacious, bath water is comfortable and we love to feed monkeys in the morning at the balcony. there are a lot of monkeys outside of the dining hall too. breakfast is a little expensive, 2 people costs 20 usd.
Hodnoceno 03 března 2016
6,7
Saurav – Indie
Skupina
Dvoulůžkový pokoj typu Deluxe
1 noc, únor 2016
Service needs vast improvement!!”
Location,Value for Money, Clean rooms
It was a fair experience staying here, the location and value for money was good. But service from staff needs a lot of improvement, I made several phone calls to the hotel staff to have my credit card charged for the stay, in order to avoid having to buy separate travel insurance as my card comes with free travel insurance. The staff had no idea when the card would be charged and made several promises it would be done before I left Melbourne on 25th January. I was unhappy that no one I spoke to gave the correct info, I came to Sri Lanka thinking I'm covered by my credit card company but no.... Thanks to the Hotel staff/accounts dept, inspite of 5 calls being made on the 25th before I boarded my flight to SL. They were quick to charge the card as soon as I checked in, coz I checked my a/c immediately and could see the amount debited. On check in they asked me yet again if I wanted Twin beds in each room even though I had already made that request online while booking the room. Also their wifi kept dropping out all the time and they would either switch off the wifi dongle at night or when they presumed the guests were not in their rooms or sleeping..... Atleast learn to give proper info guys and improve on your pathetic service!!! You will need to work harder if you need better reviews!!
Hodnoceno 06 února 2016
3,0
USHA – Indie
Rodina se staršími dětmi
1 noc, prosinec 2014
Reception staff were unftiendly”
Will not recommend , we had a Felix room with King bed, we were given twin. They were not helpful complained to the manager nothing was done . Had no choise went to other hoteks but they were booked .
Hodnoceno 29 prosince 2014
8,0
Nishan – Srí Lanka
Pár
1 noc, srpen 2014
Good hotel”
Staff, meals, rooms
Great
Hodnoceno 12 listopadu 2014
5,3
Bakheet – Saúdská Arábie
Rodina se staršími dětmi
1 noc, srpen 2014
Serene Grand Hotel Stay”
Staff dealing / location / food
my staying in Serene Grand Hotel was good but, since there was no swimming pool we could not stay longer
Hodnoceno 30 srpna 2014
8,7
Alfredo – Norsko
Pár
2 noci/í, červenec 2014
Beautiful surroundings i a quiet part of the town”
Service, beliggenhet, mat
We loved staying at this quiet and peaceful hotel
Hodnoceno 29 července 2014
8,0
Anny – Spojené státy americké
Pár
1 noc, prosinec 2013
Great room but extremely noisy”
Room size, design, view
We didn't want to pay for the hefty "gala" fees that most hotels in the area were charging so we chose Serene Grand. Unlike the Kandians, we were not big on celebrating the New Year and with all the travels through the culture triangle, we just wanted a quiet evening. Instead of buffet, we tried ordering ala carte but the kitchen was too busy with the New Year's buffet, nothing else can be cooked! Disappointed and exhausted, we traveled into town for dinner instead... After we returned, the music went on for New Year's until 2-3am in the morning. I completely understand that New Year's need to be celebrated in style in Sri Lanka but the problem was the moving of the furniture above our room sounded like serious construction was going on. There was no sound proof whatsoever for the rooms directly underneath the lobby and dining area. People walking with slippers can be heard in our room which was right below the lobby. Our room was spacious, clean, and tastefully decorated but the noise was THE factor that made us move to a different hotel the very next day so that we can get enough sleep for our travels!
Hodnoceno 06 ledna 2014
12345
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