Shangri-La Hotel Hangzhou
Shangri-La Hotel Hangzhou
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Pokoj Superior s výhledem na hory - lůžko Shangri-La Hotel Hangzhou
Pokoj Superior s výhledem na hory - lůžko
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Vstupní hala Shangri-La Hotel Hangzhou
Vstupní hala
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Vstupní hala Shangri-La Hotel Hangzhou
Vstupní hala
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Interiér Shangri-La Hotel Hangzhou
Interiér
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ZOBRAZIT NA MAPĚ Shangri-La Hotel Hangzhou
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Vynikající
Poloha
9,0
Zobrazit všech 45 fotografií Shangri-La Hotel Hangzhou
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Odstraněno z oblíbených
2017

Shangri-La Hotel Hangzhou

Výjimečná poloha
Co je odsud blízko
Máte dotaz pro Shangri-La Hotel Hangzhou?
Skvělé
Na základě 420 hodnoceníCo si myslí hosté
8,0
Poměr cena/kvalita7,4
Vzdálenost od centra3 km
Hodnocení umístění9,0
Nejbližší letištěMezinár. letiště Hangzhou Xiaoshan (HGH)
Vzdálenost od letiště28,7 km
Vlastní restauraceAno
  • Letištní přeprava

  • Wi-Fi zdarma ve všech pokojích

  • směnárna

  • vířivka

Nabídka pokojů
8,0
Velmi dobré
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O toto ubytování je velký zájem!Poslední rezervace před 10 hodinami
Pokoj Horizon s výhledem na hory (Horizon Hill View Room)
Pokoj Horizon s výhledem na hory (Horizon Hill View Room)
...
  • Výhled: Hora
  • 37 m²/398 ft²
  • 1 dvoulůžko velikosti „King...
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Pokoj Lake View (Lake View)
Pokoj Lake View (Lake View)
...
  • Výhled: Jezero
  • 37 m²/398 ft²
  • 2 jednolůžka nebo 1 dvoulůž...
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Pokoj s výhledem do zahrady (Garden View Room)
Pokoj s výhledem do zahrady (Garden View Room)
...
  • Výhled: Zahrada
  • 36 m²/388 ft²
  • 2 jednolůžka nebo 1 dvoulůž...
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Pokoj Horizon s výhledem na jezero (Horizon Lake View Room)
Pokoj Horizon s výhledem na jezero (Horizon Lake View Room)
...
  • Výhled: Jezero
  • 37 m²/398 ft²
  • 1 dvoulůžko velikosti „King...
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Pokoj Superior s výhledem na hory (Superior Mountain View)
Pokoj Superior s výhledem na hory (Superior Mountain View)
...
  • Výhled: Hora
  • 36 m²/388 ft²
  • 2 jednolůžka nebo 1 dvoulůž...
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East Hillview King Room
East Hillview King Room
...
  • 36 m²/388 ft²
  • Sprcha a vana
  • 1 lůžko velikosti „Super Ki...
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West Hillview Twin Room
West Hillview Twin Room
...
  • 36 m²/388 ft²
  • Sprcha a vana
  • 2 jednolůžka
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East Hillview Twin Room
East Hillview Twin Room
...
  • 36 m²/388 ft²
  • Sprcha a vana
  • 2 jednolůžka
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Apartmá typu Executive (Executive Suite)
Apartmá typu Executive (Executive Suite)
...
  • 52 m²/560 ft²
  • Sprcha a vana
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Apartmá s výhledem na jezero (Suite with Lake View)
Apartmá s výhledem na jezero (Suite with Lake View)
...
  • 36 m²/388 ft²
  • Sprcha a vana
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Máte dotaz pro Shangri-La Hotel Hangzhou?
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Shangri-La Hotel Hangzhou – více informací

Shangri-La Hotel Hangzhou – více informací

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Důležitá místa v okolí

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Užitečný přehled

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Ověřená hodnocení cestovatelů

Hodnocení Agoda (420)Hodnocení Booking.com (389)
Čistota8,1
Vybavení7,4
Poloha9,0
Pohodlí a kvalita pokoje8,0
Služby8,1
Poměr cena/kvalita7,4
Podle ověřených zákazníků Agoda
Filtrování hodnocení
Jazyk
English
简体中文
繁體中文 (台灣)
繁體中文 (香港)
více
Typ pokoje
Pokoj Superior s výhledem na hory
Pokoj s výhledem do zahrady
Pokoj Lake View
Pokoj Horizon s výhledem na hory
více
Zobrazeno 318 ověřených hodnocení
12345
5,2
Monica – Singapur
Skupina
Pokoj Superior s výhledem na hory
Nocí: 3, duben 2018
Nadprůměrné”
location next to the lake was nice, but because of the lack of good signages, taxis have a real problem finding their way to the hotel. There is also a very strong smell of cigarettes in the rooms. It must have been a lovely hotel decades ago, sadly it really needs to be re-furbished again.
Hodnoceno 26 srpna 2018
5,6
Lye – Singapur
Samostatný cestovatel
Pokoj Superior s výhledem na hory
1 noc, srpen 2018
Nadprůměrné”
A stone throw away from the lake. Not recommended to stay over during weekend due to noise, crowd and horrible traffic jam. Service provided by staff are unprofessional and lacking in awareness. Facilities (swimming pool, jacuzzi, sauna) are distant away from the hotel block. Breakfast is only satisfactory and the services provided in the cafe are no more than a 2 stars hostel can provide. Room was big despite being old and shabby design. Bottom line: Never have high expectation for this Shangri-La Hangzhou as compared to other countries'
Hodnoceno 21 srpna 2018
9,6
Vynikající
Han – Spojené státy americké
Samostatný cestovatel
Pokoj Superior s výhledem na hory
1 noc, červenec 2017
Vynikající”
walking distance to the West Lake and restaurants, the hotel has 2 wings (at least), so make sure to find out which wing you are staying before hopping into a taxi. Breakfast has quite a variety and decent. Staff was friendly and helpful.
Hodnoceno 08 června 2018
Dear guest, thank you for your recent stay at Shangri-La hotel Hangzhou. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Yours truly
Odpověď z 08 června 2018
Shangri-La Hotel Hangzhou
7,6
Velmi dobré
Richard – Singapur
Pár
Pokoj Horizon s výhledem na hory
Nocí: 4, březen 2018
Velmi dobré”
Very Tired, but location , location , location
Hodnoceno 04 června 2018
Dear guest, thank you for your recent stay at Shangri-La hotel Hangzhou. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Yours truly
Odpověď z 04 června 2018
Shangri-La Hotel Hangzhou
10,0
Vynikající
Azharul – Bangladéš
Rodina s malými dětmi
Pokoj Horizon s výhledem na jezero
Nocí: 2, březen 2018
Lovely memorable stay with my daughter”
Hangzhou is very Romantic city and Shangri-La Hotel in Hangzhou west lake scenic area perfectly arranged our stay in harmony with the nature. My daughter, and uncle stayed there three days and enjoyed the environment so much in its Horizon Club. It was my second stay there. Shangri-La Hotel in Hangzhou is very natural, peaceful, calm and the people in there are so so so friendly, represents unique China and her hospitality very accurately. There is nothing to be worried about. Great Buffet breakfast, Dinner we enjoyed. Great Cafe, Chinese Restaurants, European style restaurants, west lake boat ride, bank even night life all are in close distance. We definitely want to visit Hangzhou Shangri-La Hotel again.
Hodnoceno 19 března 2018
Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely,
Odpověď z 15 května 2018
Shangri-La Hotel Hangzhou
10,0
Vynikající
Byung-June – Jižní Korea
Na služební cestě
Pokoj Superior s výhledem na hory
Nocí: 4, červenec 2017
Gooooood hotel!!”
It was very convenient and comfortable place. People were nice, and the food was delicious.
Hodnoceno 05 března 2018
Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely,
Odpověď z 15 května 2018
Shangri-La Hotel Hangzhou
8,8
Skvělé
Bing – Austrálie
Samostatný cestovatel
Pokoj Superior s výhledem na hory
Nocí: 3, prosinec 2017
location is close to Xihu but room has no view”
not in a business district, need to go anywhere by taxi or bus, a bit inconvenient for me.
Hodnoceno 10 ledna 2018
Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
Odpověď z 15 května 2018
Shangri-La Hotel Hangzhou
8,0
Skvělé
Kang – Malajsie
Rodina se staršími dětmi
Pokoj Superior s výhledem na hory
1 noc, prosinec 2017
Great location at West Lake.”
Old hotel and dated design. Not many guest during my stay there. If you love the West Lake and like a quiet location, this is the hotel for you.
Hodnoceno 05 prosince 2017
Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to Shangri-La Hotel Hangzhou soon. Your sincerely
Odpověď z 15 května 2018
Shangri-La Hotel Hangzhou
8,4
Skvělé
Kevin – Malajsie
Pár
Pokoj Horizon s výhledem na hory
Nocí: 2, listopad 2017
a good resting place”
location good, but Taxi not happy cause this road sometimes very congested, hard to get taxi when go back hotel.
Hodnoceno 29 listopadu 2017
Dear Guest, Thank you for sharing your experience at Shangri-la Hotel HangZhou We are delighted that you enjoyed our Shangri-la hospitality and exceptional dining options. We look forward to welcome you back to our hotel soon. Yours sincerely.
Odpověď z 15 května 2018
Shangri-La Hotel Hangzhou
8,8
Skvělé
Kwok – Hong Kong
Pár
Pokoj Superior s výhledem na hory
Nocí: 2, říjen 2017
Wonderful staff”
The staff of the hotel, whether drivers, front desk, concierge etc., had a wonderful service attitude, suggesting excellent staff training. Very convenient location for travellers who wish to take a stroll on the shore of West Lake. But a bit far from the Hangzhou East high-speed train station, as the traffic jam in the city is bad. Beware of a small number of mountain-facing rooms on the first floor - unpleasant view of pipes and drains. We asked for a room change which was quickly accepted.
Hodnoceno 15 listopadu 2017
Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely.
Odpověď z 15 května 2018
Shangri-La Hotel Hangzhou
5,2
Weiyi – Čína
Na služební cestě
Pokoj Superior s výhledem na hory
1 noc, říjen 2017
business travelling”
service is not good
Hodnoceno 23 října 2017
Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
Odpověď z 15 května 2018
Shangri-La Hotel Hangzhou
7,2
Velmi dobré
Lin – Singapur
Pár
Pokoj Superior s výhledem na hory
Nocí: 2, březen 2017
Hotel has aged”
The hotel has aged and is pretty old. There was a fire drill when we were staying there and it was poorly conducted. Guests were not informed of the drill and we were pretty annoyed by it.
Hodnoceno 19 září 2017
Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
Odpověď z 15 května 2018
Shangri-La Hotel Hangzhou
8,0
Skvělé
Herman – Indonésie
Rodina se staršími dětmi
Pokoj Superior s výhledem na hory
Nocí: 2, červenec 2017
Velmi dobré”
The hotel is very close to the west lake, where the show is impression show. Also very close to Yufei temple area. Just a bit far to get to metro transport station.
Hodnoceno 16 července 2017
Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to Shangri-La Hotel Hangzhou soon. Your sincerely
Odpověď z 15 května 2018
Shangri-La Hotel Hangzhou
10,0
Vynikající
Elisabeth – Singapur
Samostatný cestovatel
Pokoj Superior s výhledem na hory
Nocí: 3, červen 2017
Very convenient. Just opposite to the West Lake. ”
Shangri-La Hotel Hangzhou is the most accessible to the West Lake. Love it for its location and the helpfulness of the staff.
Hodnoceno 05 července 2017
Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to Shangri-La Hotel Hangzhou soon. Your sincerely.
Odpověď z 15 května 2018
Shangri-La Hotel Hangzhou
10,0
Vynikající
yue – Singapur
Rodina s malými dětmi
Pokoj Superior s výhledem na hory
1 noc, červen 2017
it's an excellent hotel . we are satisfied with everything ”
convienent, quiet, spacious, beautiful view , delicious food etc
Hodnoceno 15 června 2017
Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely.
Odpověď z 15 května 2018
Shangri-La Hotel Hangzhou
6,0
jack – Hong Kong
Rodina s malými dětmi
Pokoj Superior s výhledem na hory
Nocí: 2, květen 2017
The hotel is old and the breakfast is substandard not befitting the shangrila brand ”
Cons . The buffet breakfast is substandard not catered to international standard. I believe it's run by staff of the old Hangzhou hotel .
Hodnoceno 31 května 2017
Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
Odpověď z 15 května 2018
Shangri-La Hotel Hangzhou
6,0
Xia – Čína
Pár
Pokoj Superior s výhledem na hory
1 noc, duben 2017
the only satisfied thing is the location”
the service of the stuffs are unprofessional and lack of warmness as a Shangri-La hotel, especially when they saw me in the hallway then pretended have not seen me, with out even a smile. the facilities and rooms are of ages however understandable as such old hotels with history. This hotel, faces to the sudi of the west lake, has the best position in Hangzhou.
Hodnoceno 02 května 2017
Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
Odpověď z 15 května 2018
Shangri-La Hotel Hangzhou
10,0
Vynikající
David – Spojené státy americké
Na služební cestě
Pokoj Superior s výhledem na hory
1 noc, březen 2017
Best hands on GM I have ever met ”
Total staff , incredible !! The best .
Hodnoceno 05 dubna 2017
Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely.
Odpověď z 15 května 2018
Shangri-La Hotel Hangzhou
7,6
Velmi dobré
ka – Hong Kong
Rodina se staršími dětmi
Pokoj Superior s výhledem na hory
1 noc, prosinec 2016
Nice area”
Shall visit again
Hodnoceno 26 prosince 2016
Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to Shangri-La Hotel Hangzhou soon. Your sincerely.
Odpověď z 15 května 2018
Shangri-La Hotel Hangzhou
10,0
Vynikající
FAITH – Malajsie
Skupina
Pokoj Superior s výhledem na hory
Nocí: 3, prosinec 2016
Decent hotel to stay”
Initially we chose this hotel because we were thinking of the show Impression of Xihu which is directly opposite the hotel. We only found out that the show is usually closed from December to March. Along the Beishan road are all ancient villas turned hotel/gallery. I found out later Xin Xin Hotel has a story to tell and is so much nicer. Shangri-la has very worn out furnitures which I would have expected better for the brand name. The staffs are generally very courteous and professional.
Hodnoceno 25 prosince 2016
Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to Shangri-La Hotel Hangzhou soon. Your sincerely
Odpověď z 15 května 2018
Shangri-La Hotel Hangzhou
12345
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