Sheraton Laguna Guam Resort
Sheraton Laguna Guam Resort
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Standard Sheraton Laguna Guam Resort
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Poloha
Dobré
6,8
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Sheraton Laguna Guam Resort

Máte dotaz pro Sheraton Laguna Guam Resort?
Velmi dobré
Na základě 787 hodnoceníCo si myslí hosté
7,8
  • Letištní přeprava

  • soukromá pláž

  • směnárna

  • Wi-Fi zdarma ve všech pokojích

Nabídka pokojů
8,3
Skvělé
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Na tuto nabídku se právě díváte spolu s dalšími 13 cestovateli.Rezervujte nyní, ať nepřijdete o skvělé ubytování!
Ocean Front Corner Suite
Ocean Front Corner Suite
...
  • Výhled: Oceán
  • 66 m²/710 ft²
  • 2 dvoulůžka a 1 dvoulůžko v...
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Apartmá Laguna Club (Laguna Club Suite)
Apartmá Laguna Club (Laguna Club Suite)
...
  • Výhled: Oceán
  • 66 m²/710 ft²
  • 2 dvoulůžka a 1 dvoulůžko v...
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Pokoj Club (Club Rooms)
Pokoj Club (Club Rooms)
...
  • Výhled: Oceán
  • 30 m²/323 ft²
  • 2 jednolůžka
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Laguna Suite
Laguna Suite
...
  • Výhled: Oceán
  • 30 m²/323 ft²
  • 2 jednolůžka
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Pokoj orientovaný k oceánu (Ocean Front Room)
Pokoj orientovaný k oceánu (Ocean Front Room)
...
  • Výhled: Oceán
  • 33 m²/355 ft²
  • 2 jednolůžka
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Standard
Standard
...
  • Výhled: Oceán
  • 30 m²/323 ft²
  • 2 jednolůžka
Upřesnit termín a zobrazit ceny
Máte dotaz pro Sheraton Laguna Guam Resort?
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Sheraton Laguna Guam Resort – podrobnější informace

Sheraton Laguna Guam Resort – podrobnější informace

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Ověřená hodnocení cestovatelů

Hodnocení Agoda (787)Hodnocení Booking.com (633)
Čistota8,0
Vybavení8,1
Poloha6,8
Pohodlí a kvalita pokoje8,3
Služby8,1
Poměr cena/kvalita7,9
Podle ověřených zákazníků Agoda
Filtrování hodnocení
Jazyk
한국어
English
日本語
繁體中文 (香港)
více
Typ pokoje
Ocean Front Corner Suite
Pokoj orientovaný k oceánu
Standard
Laguna Suite
více
Zobrazeno 690 ověřených hodnocení
12345
5,6
Winky – Hong Kong
Samostatný cestovatel
Standard
4 noci/í, duben 2018
Not Clean and the Staff not Helpful”
There are 2 things which made me so disappointed as I used to stay in Sheraton's hotels in other countries. 1) the room was not clean completely. On the 1st day we stay in, i have to clean up the rubbish in the bathroom and balcony and I found many dust and hair in the Balcony and in the bathroom. 2) from my booking on Agoda, I did booked standard room (which shown there are 2 single beds), and when I confirmed at the check-in counter, the staff confirmed there are 2 single beds. But when I go into the room, there is only a double bed. When I called the staff, they not willing to help and said no way to help. When I went to the check-in counter to ask, they said it's was my fault, i booked double. But i did checked my booking on Agoda, it did state as 2 single beds. But finally, i swipe the room with my other friends who stayed in the same hotel. The main point is, the staff there not willing to help and they didn't check my booking for me. So far this is the worst service I had.
Hodnoceno 19 dubna 2018
7,2
IB – Guam
Rodina se staršími dětmi
Standard
1 noc, leden 2018
Velmi dobré”
Room was smaller than i expected but great customer service. They responded to all our needs promptly.
Hodnoceno 22 ledna 2018
5,2
Yean – Singapur
Samostatný cestovatel
Standard
3 noci/í, leden 2018
Unpleasant Experience at Sheraton Laguna Guam”
Overall, Guam is great but not my hotel stay. If you are booking through Agoda and are a SPG member, please note that there will be no points issued for your stay as the hotel booking is registered as Agoda.com. It sounds weird to me since the room booking is in my name. In addition, please email the hotel directly on the booking if you need airport transfer or early check-in since the hotel won't respond or action on your request even though they might receive or not receive it from Agoda. This is my personal experience as I requested for early check in and airport transfer as I reached Guam at 6am. Neither happened and I had to make my own way to hotel using taxi. My room was not ready and I had to pay 50% more for early check in and for a different room. Views from the hotel room is great and the hotel is quiet at night even though it has lots of Japanese and Korean groups and families staying here.
Hodnoceno 16 ledna 2018
2,0
Tze – Hong Kong
Pár
Standard
1 noc, prosinec 2017
Rude Staff, poor facilities, almost no service & inconvenient”
No greetings was offered when I arrived at the hotel counter. Even the hotel couldn't offer early check-in service, the staff could express the message more politely. When I wanted to order a drink in the lobby lounge, the waiter just said "he'll be back" but I waited for around 20 mins with no trace of the staff again. I was so desperate and left the lounge. The drink voucher offered by the hotel could be used in a few places with limited drinks. The toilet of the pool in the hotel was also very poor. The toilet bowl was almost damaged. The location is not convenient. One need to take the bus or wait for the free DFS shuttle bus if one wants to go to Tumon. If you rent a car, then it is OK. Overall, the facilities were old though they looked nice in the photos. Also, the service of a four-star international-brand hotel needs to be greatly improved.
Hodnoceno 06 ledna 2018
10,0
TAEWAN – Jižní Korea
Pár
Laguna Suite
1 noc, leden 2017
Great suite”
If you rent a car, here is the best place in Guam maybe. Nice room condition, specious parking lot, good access to the supermarket,, We would return
Hodnoceno 20 listopadu 2017
10,0
TAEWAN – Jižní Korea
Pár
Pokoj orientovaný k oceánu
1 noc, leden 2017
great night”
suite room was very nice. bathroom was the best to take a rest and the view was also fantastic. We would return
Hodnoceno 20 listopadu 2017
8,4
TAK – Hong Kong
Pár
Pokoj orientovaný k oceánu
2 noci/í, květen 2017
nice yoga morning”
there is electricity problem in our room, we can't use the hairdryer and the pot at the same time. anyway, the room is nice, also highly recommend to join the yoga class in the morning. It's amazing and comfortable to do yoga with the sea wind, bird's singing and blue sky.
Hodnoceno 03 září 2017
5,2
Wing – Hong Kong
Rodina se staršími dětmi
Ocean Front Corner Suite
1 noc, červenec 2016
Nice environment ”
It is a good memory.
Hodnoceno 29 července 2017
8,8
SWEE – Malajsie
Pár
Pokoj orientovaný k oceánu
3 noci/í, červen 2017
Skvělé”
far distance from the city, must rent an own transport for convenience. However, it is an ideal place to stay if you looking for privacy. Shortage of manpower at front desk, looking for improvement to expedite the check-in process.
Hodnoceno 02 července 2017
8,8
SWEE – Malajsie
Pár
Pokoj orientovaný k oceánu
1 noc, červen 2017
Skvělé”
far distance from the city, must rent an own transport for convenience. However, it is an ideal place to stay if you looking for privacy. Shortage of manpower at front desk, looking for improvement to expedite the check-in process.
Hodnoceno 02 července 2017
8,8
CHO – Hong Kong
Pár
Pokoj orientovaný k oceánu
2 noci/í, květen 2017
very nice”
great view
Hodnoceno 24 května 2017
7,2
Kyungsik – Jižní Korea
Pár
Apartmá Laguna Club
5 noci/í, duben 2017
nice to stay”
everything is perfect except club lounge
Hodnoceno 01 května 2017
10,0
Mark – Spojené státy americké
Pár
Pokoj orientovaný k oceánu
1 noc, říjen 2015
Awesome Staycation !!!!!!!!!!”
Great Hotel. Fantastic Singing Duo on Friday night @ The Point (Lobby Bar). 5-star service at the Bar too. Paul, Robert, Bobby & Company made us feel like VIP's.
Hodnoceno 12 března 2017
9,2
sunmi – Jižní Korea
Samostatný cestovatel
Standard
1 noc, únor 2017
Vynikající”
even though it was in the seperate place with malls and restaurants, there was convenient free shuttle and nice Sheraton people . Thanx a lot!!
Hodnoceno 26 února 2017
9,2
Ming – Hong Kong
Pár
Ocean Front Corner Suite
2 noci/í, srpen 2016
NA”
NA
Hodnoceno 23 ledna 2017
8,0
Laam
Pár
Standard
1 noc, leden 2017
Nice infinity pool”
Location is not too convenient. Not close to the bar and restaurant areas. The room was not bad, nice pool and sea view. The infinity pool and family pool were the best!!! Nice view and got a long water slide, which was super fun.
Hodnoceno 12 ledna 2017
9,6
PAUL – Spojené státy americké
Pár
Apartmá Laguna Club
3 noci/í, prosinec 2013
In spite of its location, other things are almost perfect”
Although it's location is away from the main beach, I truly enjoyed my honeymoon stay here. Room condition was excellent and also the lounge bar was good enough. Infinity pool was below my expectation. I strongly recommend this hotel to couples who can rent a car.
Hodnoceno 04 ledna 2017
5,2
Joanne – Spojené státy americké
Rodina s malými dětmi
Standard
2 noci/í, prosinec 2016
A very disappointing room~”
The rooms are really dirty and old. Carpet is sticky.... and the boiler is rusted... Really the worst Sheraton I have ever stayed~~
Hodnoceno 29 prosince 2016
9,2
Lee – Hong Kong
Pár
Pokoj orientovaný k oceánu
2 noci/í, prosinec 2016
nice and clean”
Good location facing the beach and close to the GPO.
Hodnoceno 29 prosince 2016
8,4
Tsz – Hong Kong
Pár
Standard
1 noc, prosinec 2016
Very helpful staff and good arrangement”
Just realize that they upgrade my room for first night with wedding gift. I am sure I will come again and stay here next time. Good sea view and food quality is fine also.
Hodnoceno 25 prosince 2016
12345
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