Skvělé
Na základě 122 hodnoceníCo si myslí hosté
8,8
88 % hodnotících by zařízení doporučilo.
Sofitel Dubai Downtown Hotel
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Interiér
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Taneční sál
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9,0 Skvělá poloha
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9,0Poloha
Odstraněno z oblíbených
  • Wi-Fi zdarma ve všech pokojích

  • sauna

  • směnárna

  • klimatizace

Ušetřete až 30 % s exkluzivními nabídkami Agoda!

Po přihlášení jsou ceny ještě nižší!

Přihlaste se nyní
Nabídka pokojů
2 jednolůžka (2 Single Beds)
...
  • Výhled: Město
  • 49 m²/527 ft²
  • 1 dvoulůžko velikosti „King...
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Prezidentské apartmá (Presidential Suite)
...
  • Výhled: Město
  • 147 m²/1582 ft²
  • 1 dvoulůžko velikosti „King...
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1 King Bed Club Floor
...
  • Výhled: Laguna
  • 53 m²/570 ft²
  • 1 dvoulůžko velikosti „King...
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Apartmá Junior (Junior Suite)
...
  • Výhled: Město
  • 63 m²/678 ft²
  • 1 dvoulůžko velikosti „King...
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Apartmá Opera s obývacím pokojem (Opera Suite-Living Room)
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  • Výhled: Město
  • 90 m²/969 ft²
  • 1 dvoulůžko velikosti „King...
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Luxusní 1 velká manželská postel King (Luxury 1 King Bed)
...
  • Výhled: Město
  • 49 m²/527 ft²
  • 1 dvoulůžko velikosti „King...
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Apartmá Prestige (Prestige Suite)
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  • Výhled: Země
  • 83 m²/893 ft²
  • 1 dvoulůžko velikosti „King...
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Pokoj s dvoulůžkem velikosti King (1 King Bed)
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  • Výhled: Město
  • 46 m²/495 ft²
  • 1 dvoulůžko velikosti „King...
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Dvojlůžkový pokoj typu Premium Luxury (Premium Luxury Twin)
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  • Výhled: Město
  • 46 m²/495 ft²
  • 2 jednolůžka
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Luxusní Pokoj s manželskou postelí velikosti King Corner (Luxury King Room Corner)
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  • Výhled: Město
  • 49 m²/527 ft²
  • 1 dvoulůžko velikosti „King...
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Sofitel Dubai Downtown Hotel – podrobnější informace

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Poznámky k ubytování

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Užitečný přehled

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Upozornění

V blízkosti objektu probíhají od Říjen 3, 2017 do Prosinec 31, 2018 stavební práce. Některé prostory budou zasaženy hlukem během této doby.

Ověřená hodnocení cestovatelů

Hodnocení Agoda (122)Hodnocení Booking.com (3831)
Vybrat typ cestovatele
Čistota9,2
Vybavení9,1
Poloha9,0
Pohodlí a kvalita pokoje9,0
Služby8,9
Poměr cena/kvalita8,0
Podle ověřených zákazníků Agoda
Filtrování hodnocení
Jazyk
English
العربية
한국어
简体中文
více
Typ pokoje
Apartmá Opera s obývacím pokojem
Luxusní Pokoj s manželskou postelí velikosti King Corner
Luxusní 1 velká manželská postel King
Pokoj s dvoulůžkem velikosti King
více
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Zobrazeno 86 hodnocení
12345
10,0
Regina – Spojené státy americké
Pár
Luxusní 1 velká manželská postel King
1 noc, únor 2018
Exceptional!!!
Amazing location. The best service. I would definitely recommend it and we will be staying in this hotel again!
Hodnoceno 22 února 2018
Zdá se vám toto hodnocení užitečné?|
9,6
NASSER – Bahrajn
Na služební cestě
Luxusní 1 velká manželská postel King
2 noci/í, únor 2018
Excellent hotel.. superb customer services
Hotel location is number 1.. next to dubai mall train station (2 min walk only).. clean hotel, they clean the room twice a day without calling them.. staff are very friendly.. i was guided by a good lady called "Ruby" from day one the staff will never forget your name and they will come to ask you if you need anything whenever they see you walking in the lobby.. staff will always walk you to the hotel resturant, lounges, taxi if you are leaving, swimming pool area. Basically they will never let you go by your own by directing you only (always escort you to the places you are for).. this is top services that we would like to see everywhere.. thanks sofitel staff for making my trip exciting
Hodnoceno 20 února 2018
Jeden cestovatel považuje toto hodnocení za užitečné. Souhlasíte?|
6,8
Wui – Austrálie
Pár
1 King Bed Club Floor
5 noci/í, leden 2018
Awesome view of burj
Great hotel but might need some updates with the cleanliness...
Hodnoceno 06 února 2018
Dear Guest, We are very sorry to learn of your disappointment regarding your experience when you stayed with us and we do appreciate that you brought to our attention the issues you have encountered. We truly appreciate your honest comments and we hope we would have another chance to prove to you that exceeding our guest's expectations has always been our main focus and we look forward to welcoming you back at the Sofitel Dubai Downtown in the near future. Sincerely, Your Sofitel Dubai Downtown Team
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Sofitel Dubai Downtown Hotel
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7,6
Wui – Austrálie
Na služební cestě
Luxusní 1 velká manželská postel King
3 noci/í, únor 2018
Great experience
Biggest con was the bed linen was quite used, had holes in some Ans wasn’t thoroughly cleaned. No toothbrush as well
Hodnoceno 06 února 2018
Dear Guest, We would also like to thank you for taking the time to share with us the review of your stay- we have acknowledged your constructive feedback and will be working with our housekeeping team in order to make improvements on timeliness of service. We deeply regret to learn of your disappointment with the service you have experienced while staying with us. I would like to assure you that the issues highlighted in your constructive feedback have been taken seriously in consideration by us to ensure adequate corrective actions would be taken to improve our product. I look forward to the possibility of welcoming you back to our Hotel and I am certain we will be able to redeem ourselves on the next occasion. Sincerely, Your Sofitel Dubai Downtown Team
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Sofitel Dubai Downtown Hotel
Zdá se vám toto hodnocení užitečné?|
9,6
Yi – Čína
Pár
Luxusní 1 velká manželská postel King
1 noc, leden 2018
Nice hotel close to Burj Halifa
Would like to recognize the staff at the reception. I’m not able to recall his name but he is from Sudan. He upgraded the room and made a special arrangement once he knew it’s my honeymoon.
Hodnoceno 27 ledna 2018
Dear Mr. Yi, I appreciate you for taking the time to write a review and for choosing to stay with us. It’s great to hear that you had a pleasant and enjoyable stay. We will share your wonderful feedback to Abaz and with our entire team. We hope that we can welcome you back to Sofitel Dubai Downtown again soon for another relaxing stay. Sincerely, Your Sofitel Dubai Downtown Team
Odpověď z 04 února 2018
Sofitel Dubai Downtown Hotel
Zdá se vám toto hodnocení užitečné?|
9,6
Amgad – Austrálie
Rodina s malými dětmi
Luxusní 1 velká manželská postel King
11 noci/í, leden 2018
Best staff, very professional and hospitable
One of the best hotels I stayed in. Ideal location, easy access to dubai metro with only 100 meter away access, tunnel access to Dubai mall, stone throw away from Burj Khalifa and fountain. Hotel itself is very clean, staff were superior ...
Hodnoceno 16 ledna 2018
Dear Guest, I appreciate you for taking the time to write a review and for choosing to stay with us. It’s great to hear that you had a pleasant and enjoyable stay. We hope that we can welcome you back to Sofitel Dubai Downtown again soon for another relaxing stay. Sincerely, Your Sofitel Dubai Downtown Team
Odpověď z 17 ledna 2018
Sofitel Dubai Downtown Hotel
Zdá se vám toto hodnocení užitečné?|
9,6
Kwan – Hong Kong
Rodina s malými dětmi
Luxusní 1 velká manželská postel King
2 noci/í, prosinec 2017
Good Location & Spacious Room
The hotel is next to Dubai Mall metro station. There is a bridge taking 15 min walk to Dubai Mall. Suitable for family.
Hodnoceno 02 ledna 2018
Dear Mr. Kwan, Thank you for staying at Sofitel Dubai Downtown and for highly recommending the hotel. We are truly glad to hear that you were satisfied with your overall experience. We are looking forward to welcoming you back soon. Sincerely, Your Sofitel Dubai Downtown Team
Odpověď z 04 ledna 2018
Sofitel Dubai Downtown Hotel
Zdá se vám toto hodnocení užitečné?|
10,0
Andrew – Indonésie
Pár
2 jednolůžka
2 noci/í, prosinec 2017
Good breakfast with plenty of options
Good breakfast with plenty of options
Hodnoceno 23 prosince 2017
Dear Mr. Andrew, I appreciate you for taking the time to write a review and for choosing to stay with us. It’s great to hear that you had a pleasant and enjoyable stay. We hope that we can welcome you back to Sofitel Dubai Downtown again soon for another relaxing stay. Sincerely, Your Sofitel Dubai Downtown Team
Odpověď z 04 ledna 2018
Sofitel Dubai Downtown Hotel
Zdá se vám toto hodnocení užitečné?|
10,0
Michelle – Hong Kong
Pár
Luxusní 1 velká manželská postel King
2 noci/í, květen 2017
Convenient location, clean, friendly staff
Great location, 5 mins walk to sky train, 10 mins walk to Dubai Mall & Burj Khalifa. Room was spacious n clean. F&B was good. The only complaint was joining the hotel group tour called "Planet" to the desert safari. The tour driver was very unfriendly n he drove rough during the whole journey. Some of us feel motion sickness. And the ATV we ride at the desert was not in good condition n we have to ask few times for refreshments which was included in our tour package. Unpleasant experience with "Planet"
Hodnoceno 26 května 2017
Dear Guest, Thank you for your feedback. We deeply regret to learn of your disappointment with what you have experienced while staying with us. I can understand your frustration and I would like to assure you that the issues highlighted in your constructive feedback have been taken seriously in consideration by us to ensure adequate corrective actions would be taken to improve our product. We all look forward to welcoming you back to the Sofitel Dubai Downtown in the not so distant future. Sincerely, Your Sofitel Dubai Downtown Team
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Sofitel Dubai Downtown Hotel
Zdá se vám toto hodnocení užitečné?|
7,6
Hina – Indie
Rodina s malými dětmi
Luxusní 1 velká manželská postel King
2 noci/í, prosinec 2016
Over priced - especially during Dec end
We made a booking in this hotel especially because the hotel is close to Burj Khalifa and hence, we thought it would be convenient with a young child to watch new year fireworks from the open air pool there. Before making the booking we had checked this from the staff over a call and paid a handsome amount to stay in the hotel for 2 nights (30th and 31st Dec). All of it with the objective of letting us enjoy the fireworks from the comfort of hotel in less crowd. To our huge disappointment, the hotel had a new year party in the pool area on 31st evening, and in the morning we were told that hotel guests enjoy free entry there while in the evening, the entry was denied saying that it is paid! We argued mentioning that if they had told us before, we probably would not have stayed there (paying the crazy amount) and would have just paid to get access to the party (which was at least 4 times less). They didn't listen and thankfully, my husband booked a table in one of the restaurants in Dubai Mall and we could enjoy amazing view comfortably from there. However, we felt that there wasn't a need to stay in this hotel then and we could have stayed in another decent hotel at may be one third the price, booked a table in the restaurant at Dubai Mall and it would be the same experience in one third the price. We raised it to the manager while checking out and she was the only good thing in this whole experience at Sofitel. She listened to us and offered us to waive off somethings and also offered a better rate whenever we visit the hotel next (if at all we do now!)
Hodnoceno 12 května 2017
Zdá se vám toto hodnocení užitečné?|
12345
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