Sofitel Xian on Renmin Square
Sofitel Xian on Renmin Square
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Pokoj Superior King - Pokoj Sofitel Xian on Renmin Square
Pokoj Superior King - Pokoj
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Interiér Sofitel Xian on Renmin Square
Interiér
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Interiér Sofitel Xian on Renmin Square
Interiér
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Bazén Sofitel Xian on Renmin Square
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Skvělé
Poloha
8,5
Zobrazit všech 63 fotografií Sofitel Xian on Renmin Square
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Sofitel Xian on Renmin Square

Skvělá poloha
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Máte dotaz pro Sofitel Xian on Renmin Square?
Skvělé
Na základě 416 hodnoceníCo si myslí hosté
8,5
81 % hodnotících by zařízení doporučilo.
  • 650 m od veřejné dopravy

  • Letištní přeprava

  • směnárna

  • Wi-Fi zdarma ve všech pokojích

Nabídka pokojů
8,7
Skvělé
Pohodlí a kvalita pokoje
Apartmá typu Junior s 1 manželskou postelí velikosti King (Junior Suite 1 King Bed)
Apartmá typu Junior s 1 manželskou postelí velikosti King (Junior Suite 1 King Bed)
...
  • Výhled: Město
  • 40 m²/431 ft²
  • 2 jednolůžka nebo 1 dvoulůž...
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Dvoulůžkový pokoj typu Superior s oddělenými postelemi (Superior Twin Bed)
Dvoulůžkový pokoj typu Superior s oddělenými postelemi (Superior Twin Bed)
...
  • Výhled: Město
  • 30 m²/323 ft²
  • 2 jednolůžka
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Apartmá Prestige (Prestige Suite)
Apartmá Prestige (Prestige Suite)
...
  • Výhled: Město
  • 70 m²/753 ft²
  • 1 dvoulůžko velikosti „King...
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Luxus - manželská postel (Luxury Twin Bed)
Luxus - manželská postel (Luxury Twin Bed)
...
  • Výhled: Město
  • 40 m²/431 ft²
  • 2 jednolůžka nebo 1 dvoulůž...
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Pokoj Superior King (Superior King Room)
Pokoj Superior King (Superior King Room)
...
  • Výhled: Město
  • 30 m²/323 ft²
  • 1 dvoulůžko velikosti „King...
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Pokoj typu Deluxe Executive se 2 oddělenými postelemi (Deluxe Executive Twin Room)
Pokoj typu Deluxe Executive se 2 oddělenými postelemi (Deluxe Executive Twin Room)
...
  • Výhled: Město
  • 37 m²/398 ft²
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Junior King Suite with Club Access and View
Junior King Suite with Club Access and View
...
  • 54 m²/581 ft²
  • Sprcha a vana
  • 1 lůžko velikosti „Super Ki...
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Luxus - velká manželská postel King (Luxury King Bed)
Luxus - velká manželská postel King (Luxury King Bed)
...
  • Výhled: Město
  • 40 m²/431 ft²
  • 1 dvoulůžko velikosti „King...
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Double Or Twin Luxury
Double Or Twin Luxury
...
  • 44 m²/474 ft²
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Apartmá typu standard (Suite Standard)
Apartmá typu standard (Suite Standard)
...
  • 54 m²/581 ft²
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Máte dotaz pro Sofitel Xian on Renmin Square?
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Sofitel Xian on Renmin Square – více informací

Sofitel Xian on Renmin Square – více informací

Stručný popis

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Důležitá místa v okolí

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Co nabízí

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Co navštívit v okolí

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Ubytovací podmínky

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Užitečný přehled

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Ověřená hodnocení cestovatelů

Hodnocení Agoda (416)Hodnocení Booking.com (384)
Čistota8,9
Vybavení8,1
Poloha8,5
Pohodlí a kvalita pokoje8,7
Služby8,7
Poměr cena/kvalita8,4
Podle ověřených zákazníků Agoda
Filtrování hodnocení
Jazyk
English
简体中文
繁體中文 (香港)
日本語
více
Typ pokoje
Pokoj Superior King
Dvoulůžkový pokoj typu Superior s oddělenými postelemi
Apartmá Prestige
Luxus - manželská postel
více
Zobrazeno 372 ověřených hodnocení
12345
10,0
Vynikající
Margaret – Nový Zéland
Pár
Apartmá Prestige
Nocí: 2, srpen 2018
Great staff in Horizon Club”
Awesome place to stay we could not fault it.
Hodnoceno 01 září 2018
10,0
Vynikající
Mark – Spojené státy americké
Pár
Pokoj Superior King
1 noc, srpen 2018
Great Location, good value”
We really enjoyed our stay. Our train left early so the staff prepared a take-away breakfast for the two of us. We could walk to the Muslim Quarter and restaurants/bars. It's quiet and comfortable.
Hodnoceno 23 srpna 2018
10,0
Vynikající
BICHNA – Jižní Korea
Pár
Apartmá typu Junior s 1 manželskou postelí velikosti King
1 noc, srpen 2018
good”
good~!!
Hodnoceno 14 srpna 2018
10,0
Vynikající
LAI – Hong Kong
Skupina
Pokoj Superior King
Nocí: 3, květen 2018
Very Good ”
The hotel is very convenient, it's very nice and it's worth the value. I highly recommend.
Hodnoceno 13 června 2018
7,2
Velmi dobré
Jacqueline – Spojené státy americké
Samostatný cestovatel
Junior King Suite with Club Access and View
Nocí: 4, květen 2018
a bit run down”
I got a good deal on the junior executive suite price wise but am not sure if I would recommend the hotel or not. The staff were polite and helpful but the facility is aging and not everything works properly. My toilet was clogged when I arrived (they did fix it) and my air conditioning finally cooled the room down to about 26 degrees celsius after 3 days set at 15 degrees. When I asked about it the engineer pointed a thermometer at the air coming from the tiny vent which said the air coming out was 22 degrees, but the rest of the room was nowhere near. For the first two nights I slept with no covers on. The lighting is very dim in the rooms, and the internet (like much of China) is intermittent. The ceiling in the bathroom was caulked clumsily around the mirror and clearly was coming apart. I also had a poor massage at the spa. The bed was comfortable, the breakfast buffet was nice, and the club room evening "snacks" were fine as well but I had very mixed feelings about my stay.
Hodnoceno 29 května 2018
Dear Jacqueline, Thank you for providing us with the gift of feedback. We are sorry that the stay didn't meet your expectation. Your comments on the facility have been shared with hotel management team, and we pay high attention to them. We will strive for utmost improvement. Yours sincerely, Ivy Wang Guest Experience Manager
Odpověď z 31 května 2018
Sofitel Xian on Renmin Square
10,0
Vynikající
Lisa – Velká Británie
Samostatný cestovatel
Luxus - velká manželská postel King
Nocí: 3, duben 2018
Great location”
Good location. Good room. Part of a complex of other hotels in the group within the same compound.
Hodnoceno 09 května 2018
7,6
Velmi dobré
Thomas – Spojené státy americké
Na služební cestě
Pokoj Superior King
1 noc, srpen 2017
Campy decoration”
I'll say this; the decoration is strange. It's just strange. You should stay here and see what I mean. I've never seen a hotel room decorated like this. Dark, red, black, with everything just kind of thrown in the room......I wouldn't stay here again.
Hodnoceno 17 února 2018
9,6
Vynikající
HARK – Singapur
Skupina
Luxus - manželská postel
Nocí: 6, prosinec 2017
Great service”
Nice hotel with great customer service. Location is close to several shopping center and 10~15 minutes walk to Yong Xing Fang; 永兴坊, a local food court that showcase local delicacies. Room wise is decent enough but can be improved further. Note: Be careful when using their bathtub, as the layout of it can be problematic.
Hodnoceno 15 ledna 2018
4,8
Timothy – Austrálie
Pár
Pokoj Superior King
1 noc, prosinec 2017
Přijatelné”
Pros: The staff were very helpful and kind. Cons: The room smelt of sewage and musty odours and we were unable to change the room to a more pleasant environment (one that didn’t smell!)
Hodnoceno 02 ledna 2018
Dear guest, Thank you for your review. I'm sorry for the issue that you mentioned. Thank you for bringing it to our attention, and please be rest assurd that we will do our utmost for rectification. Yours sincerely, Ivy Wang Guest Experience Manager
Odpověď z 05 ledna 2018
Sofitel Xian on Renmin Square
9,2
Vynikající
Sylvia – Singapur
Pár
Pokoj Superior King
Nocí: 2, prosinec 2017
Nice room”
Huge bed (I think its California King), service was good. Hard to get a cab if you don't use didi. Overall a very pleasant and comfortable stay in a quiet and secure compound.
Hodnoceno 01 ledna 2018
8,8
Skvělé
Evan – Spojené státy americké
Pár
Pokoj Superior King
Nocí: 4, listopad 2017
Outstanding Concierge service”
We had a very pleasant stay at The Sofitel Hotel. The hotel is well located within walking distance to some of Xi'An's main sites and is modern and attractive .The best part of our stay was the outstanding service provided by Mark and James at the concierge desk. When we discovered that our next morning's flight to Chengdu had been cancelled, they immediately gave this problem their full attention. They were able to book us on a flight which saved our vacation from ruin. In a country where few hotel employees speak English, these two were an exception. Not only were they able to book the flight, they also arranged for us to receive a boxed lunch to take with us since we would be catching a very early flight. These two employees were remarkable and we are so glad that we could rely on their services.
Hodnoceno 15 listopadu 2017
6,0
Lindsay – Austrálie
Pár
Luxus - manželská postel
Nocí: 3, říjen 2017
Nadprůměrné”
Very average , bathroom old and looks dirty
Hodnoceno 07 listopadu 2017
Dear Mrs. Harris, Thank you for taking the time to share your experience with us. I'm sorry that the accommodation condition didn't meet your expectation. As a hotel that has been operating for over 10 years, routine maintenance is one of our key focus areas and our efforts in this aspect will never stop. In Accor we have a project called Voice of the Guest, we monitor guests' reviews and take actions accordingly. As of now Sofitel Xian on Renmin Square has received 1659 reviews from various channels, in these reviews there were 160 comments on cleanliness, and 159 out of them were positive. We will keep up in this way. Once again, thank you for providing us with the gift of feedback. Yours sincerely, Rudy Rodas General Manager
Odpověď z 08 listopadu 2017
Sofitel Xian on Renmin Square
10,0
Vynikající
Lilliana – Velká Británie
Pár
Pokoj Superior King
Nocí: 2, srpen 2017
Vynikající”
the only issue we had was with the taxi driver they called for us, he had no sleep, and that was clear. He couldn't communicate a single word in English, and he was very rude. It was raining that morning we left and he opened the front window for the duration of the trip (30+min) letting rain water in, I got wet legs at the back because of that. When I asked if he could close the window he was very very rude and he refused closing it, he then opened his own window too, just to make us happier. I have the pictures.
Hodnoceno 13 září 2017
8,0
Skvělé
Jaimie – Malajsie
Pár
Pokoj Superior King
Nocí: 4, červenec 2017
Execellent support from the Concierge Team ”
During my stay we had very good support from the entire concierge team . All of them have been very helpful , friendly and cheerful . Ever willing to provide assistance to make this trip smooth and possible. Great job ! .
Hodnoceno 08 července 2017
10,0
Vynikající
William – Spojené státy americké
Pár
Pokoj Superior King
Nocí: 2, červen 2017
A small snafu, quickly rectified”
We were delayed a day in Beijing (airline canceled due to weather), and were told on check-in that unfortunately we had to pay for both nights. Fair enough. But then we were informed that they did not have a room ready for us... So the had re-sold our room, obv. When this was pointed out--they were denying us entry to a room we had paid for as of the previous day--they quickly refunded a day and upgraded us to a lovely suite. The staff were spectacular and very helpful.
Hodnoceno 29 června 2017
8,4
Skvělé
Walter – Spojené státy americké
Samostatný cestovatel
Dvoulůžkový pokoj typu Superior s oddělenými postelemi
Nocí: 2, červen 2017
Great location ”
Location, price, room quality are excellent!
Hodnoceno 08 června 2017
8,0
Skvělé
Ira – Austrálie
Rodina se staršími dětmi
Pokoj Superior King
Nocí: 2, duben 2017
Good value. ”
We were upgraded to Suite rooms to er connected rooms, thank you! Rooms were spacious and quiet. Front office staff were at high standard while housekeeping staff was inconsistent. We noticed from their turn down service, which was quite minor. Breakfast was just okay. Location is a few blocks away from the drum and bell towers, and also Muslim street. We were recommended to walk but we took taxi which we thought was a good decision. It only costs ¥10 one way. The hotel can call taxi, but it was such an experience to hail a taxi back from Muslim street (we eventually got one).
Hodnoceno 20 dubna 2017
6,4
Dobré
Nurul – Malajsie
Na služební cestě
Apartmá typu Junior s 1 manželskou postelí velikosti King
Nocí: 3, březen 2017
so old”
-hotel is old - requested for highest floor but was asked to add money offer to another hotel - given lowest floor with grass view - room was so cold!, heater was not working!, called the receptionist but instead they gave us a portable heater????????? -club lounge was good, staff there are so nice!
Hodnoceno 02 dubna 2017
8,8
Skvělé
deirdre – Singapur
Samostatný cestovatel
Dvoulůžkový pokoj typu Superior s oddělenými postelemi
1 noc, březen 2017
one night stay”
a friend and i arrived late to the hotel and left early the next morning, however the staff were very attentive- we asked for additional water and coffee for the room and it was given generously and without question - thank you! the beds super comfortable.. large stylish bathroom. no opportunity to try any facilities
Hodnoceno 15 března 2017
7,6
Velmi dobré
Lisa – Hong Kong
Samostatný cestovatel
Pokoj Superior King
Nocí: 4, březen 2017
Let down by weak AC”
Stayed 4 nights in March 2017. The hotel has a strange HVAC system, [the button labelled HEAT gives out cool air, the button labelled COOL gives out warm air - doesn't seem logical] the room doesn't cool sufficiently. I was offered a room change but declined as all rooms are using the same system. I used a fan and extra water to stay cool. Outside temperature on my last night was 10degC, yet I see other guests have opened their windows, probably they felt hot too. Would I stay here again ?- probably not. Would I recommend anyone to stay here during the summer ?- Absolutely not.
Hodnoceno 13 března 2017
12345
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