Somerset Grand Citra Jakarta
Somerset Grand Citra Jakarta
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Pokoj typu Deluxe s jednou ložnicí Somerset Grand Citra Jakarta
Pokoj typu Deluxe s jednou ložnicí
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Vstupní hala Somerset Grand Citra Jakarta
Vstupní hala
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Vstupní hala Somerset Grand Citra Jakarta
Vstupní hala
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Interiér Somerset Grand Citra Jakarta
Interiér
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ZOBRAZIT NA MAPĚ Somerset Grand Citra Jakarta
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Poloha
Skvělé
8,1
Zobrazit všech 65 fotografií Somerset Grand Citra Jakarta
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Odstraněno z oblíbených
2016

Somerset Grand Citra Jakarta

Aparthotel
Ubytování v centru (Jakarta)
Máte dotaz pro Somerset Grand Citra Jakarta?
Velmi dobré
Na základě 1164 hodnoceníCo si myslí hosté
7,3
  • Letištní přeprava

  • Centrum města

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Nabídka pokojů
Pokoj typu Deluxe se dvěma ložnicemi (2 Bedroom Deluxe)
Pokoj typu Deluxe se dvěma ložnicemi (2 Bedroom Deluxe)
...
  • Výhled: Město
  • 136 m²/1464 ft²
  • 1 dvoulůžko velikosti „King...
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Deluxe 3 ložnice (3 Bedroom Deluxe)
Deluxe 3 ložnice (3 Bedroom Deluxe)
...
  • Výhled: Zahrada
  • 157 m²/1690 ft²
  • 1 dvoulůžko velikosti „King...
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Executive 1 ložnice (1 Bedroom Executive)
Executive 1 ložnice (1 Bedroom Executive)
...
  • Výhled: Zahrada
  • 96 m²/1033 ft²
  • 1 dvoulůžko velikosti „King...
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Pokoj typu Deluxe s jednou ložnicí (1 Bedroom Deluxe)
Pokoj typu Deluxe s jednou ložnicí (1 Bedroom Deluxe)
...
  • Výhled: Zahrada
  • 80 m²/861 ft²
  • 1 dvoulůžko velikosti „King...
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Apartmán Executive 3 ložnice (3 Bedroom Executive Apartment)
Apartmán Executive 3 ložnice (3 Bedroom Executive Apartment)
...
  • 166 m²/1787 ft²
  • 3 pokoje
  • 1 dvoulůžko velikosti „King...
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Apartmá Deluxe Suite (Deluxe Suite Apartment)
Apartmá Deluxe Suite (Deluxe Suite Apartment)
...
  • 166 m²/1787 ft²
  • obchodní salonek
  • 1 lůžko velikosti „Super Ki...
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Two-Bedroom Apartment with Spa and Restaurant Voucher
Two-Bedroom Apartment with Spa and Restaurant Voucher
...
  • 136 m²/1464 ft²
  • obchodní salonek
  • 1 lůžko velikosti „Super Ki...
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Executive 2 ložnice (2 Bedroom Executive)
Executive 2 ložnice (2 Bedroom Executive)
...
  • 140 m²/1507 ft²
  • sprcha i vana
  • 1 dvoulůžko velikosti „Quee...
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Three-Bedroom Apartment with Spa and Restaurant Voucher
Three-Bedroom Apartment with Spa and Restaurant Voucher
...
  • 166 m²/1787 ft²
  • obchodní salonek
  • 1 lůžko velikosti „Super Ki...
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Apartmá se dvěma ložnicemi (Two-Bedroom Apartment)
Apartmá se dvěma ložnicemi (Two-Bedroom Apartment)
...
  • 140 m²/1507 ft²
  • obchodní salonek
  • 1 lůžko velikosti „Super Ki...
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Máte dotaz pro Somerset Grand Citra Jakarta?
Somerset Grand Citra Jakarta – podrobnější informace

Somerset Grand Citra Jakarta – podrobnější informace

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Užitečný přehled

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Ověřená hodnocení cestovatelů

Hodnocení Agoda (1164)Hodnocení Booking.com (222)
Vybrat typ cestovatele
Čistota7,1
Vybavení7,2
Poloha8,1
Pohodlí a kvalita pokoje7,2
Služby7,4
Poměr cena/kvalita7,5
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Pokoj typu Deluxe s jednou ložnicí
Executive 2 ložnice
Deluxe 3 ložnice
Executive 1 ložnice
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Zobrazeno 982 ověřených hodnocení
12345
10,0
Simon – Austrálie
Pár
Pokoj typu Deluxe s jednou ložnicí
3 noci/í, duben 2018
Great value & Location ”
This is the 2nd stay at this establishment, difficult to fault with quality of appointments and services. represents great value for money given size or apartments
Hodnoceno 23 dubna 2018
9,2
NATIDA – Indonésie
Rodina s malými dětmi
Pokoj typu Deluxe se dvěma ložnicemi
5 noci/í, duben 2018
Home away from home and More!”
Old hotel but reasonable & respectable. Very comfortable beds in the spacious 3 bedroom apartment (generously gave us an upgrade from the 2 bedroom, though unneeded but still appreciated). Facilities were complete, we stayed 5 nights, great location - literally next to shopping malls! Will definitely stay there again
Hodnoceno 19 dubna 2018
8,0
Segar – Singapur
Na služební cestě
Executive 2 ložnice
2 noci/í, březen 2018
Location, friendly staff & clean rooms”
Fantastic location, very friendly/helpful staff. Very fast check in and check out. Have been staying here on every trip to Jakarta. Will stay here again.
Hodnoceno 19 března 2018
Dear Mr. Segar, Warmest Greeting from Somerset Grand Citra Jakarta! We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We have shared this to all of our team member here and acknowledged by our Residence Manager. Once again, thank you for your valued patronage. From all of us at Somerset Grand Citra Jakarta, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Kusri Engkus Tenant Realtions Manager
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Somerset Grand Citra Jakarta
10,0
Geer – Singapur
Na služební cestě
Pokoj typu Deluxe s jednou ložnicí
3 noci/í, březen 2018
spacious, good for group or families”
stayed in 3 bedrooms apt, has kitchen.
Hodnoceno 15 března 2018
Dear Mr. Geer, Warmest Greeting from Somerset Grand Citra Jakarta! We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We have shared this to all of our team member here and acknowledged by our Residence Manager. Once again, thank you for your valued patronage. From all of us at Somerset Grand Citra Jakarta, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Kusri Engkus/Tenant Relations Manager
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Somerset Grand Citra Jakarta
10,0
Rosnila – Thajsko
Rodina se staršími dětmi
Executive 2 ložnice
3 noci/í, březen 2018
Good value for the money”
The location is good, walking distance to Lotte Avenue and Ambassador Mall
Hodnoceno 12 března 2018
Dear Ms. Rosnila, Warmest Greeting from Somerset Grand Citra Jakarta! We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Grand Citra Jakarta, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Alfa Farhani Operation Manager
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Somerset Grand Citra Jakarta
10,0
Icha – Indonésie
Pár
Executive 1 ložnice
1 noc, březen 2018
100”
Verry gooodddddddd
Hodnoceno 09 března 2018
Dear Ms. Icha, Warmest Greeting from Somerset Grand Citra Jakarta! We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. To enhance your stay experience I am pleased to be at your assistance and you may contact me at my PH no./ Whatsapp at +6281 11714219 for your future stay with us. Once again, thank you for your valued patronage. From all of us at Somerset Grand Citra Jakarta, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Alfa Farhani/ Operation Manager
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Somerset Grand Citra Jakarta
7,2
YI – Singapur
Na služební cestě
Pokoj typu Deluxe s jednou ložnicí
2 noci/í, únor 2018
Rooms are very old”
Rooms are very old and needs major renovations soon, gym is located at the building opposite with only 3 treadmills. Weights are in a seperate room. Breakfast is very basic. Staffs are good, and they offer cab booking service inadvance. You cab choose the type of cabs you wish to take, which is big plus in Jakarta. Very important to get to meeting place on time. There is a small fee for booking charged by the cab though.
Hodnoceno 06 března 2018
Dear Mr. Yi, Thank you for taking the time to provide us with your valuable feedback through online booking. I would like to apologies for the disappointing stay you had with us. We always do our best to meet the expectations of all our residents, but in this instance, we failed to meet your expectations. Please be assured that we are always seeking to satisfy the expectations of our residents. For this reason, Somerset Grand Citra Jakarta will be undergoing a renovation program at the beginning of this year. and thank you to highlight our staff to give good service during your stay. I hope that we will have another opportunity to make your stay experience a better one in the future. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours sincerely, Alfa Farhani Operation Manager
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Somerset Grand Citra Jakarta
8,0
Segar – Singapur
Na služební cestě
Pokoj typu Deluxe se dvěma ložnicemi
2 noci/í, únor 2018
Great location, very friendly staff”
Always stay here as the location is great and the staff are very friendly. Rooms are clean and spacious. Service as always was good. Food, shopping and pubs are all nearby.
Hodnoceno 27 února 2018
Dear Mr. Segar Warmest Greeting from Somerset Grand Citra Jakarta! We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Grand Citra Jakarta, we look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Alfa Fahani / Operation Manager
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Somerset Grand Citra Jakarta
9,2
Mohd – Malajsie
Na služební cestě
Apartmán Executive 3 ložnice
1 noc, leden 2018
Mixed feeling”
On certain days the service std was excellent while on other days were bad.
Hodnoceno 25 února 2018
Dear Mr Mohd, Thank you for taking the time to give the feedback. I noticed that we failed to meet your expectations in some certain aspects of your recent stay with us. After careful review of your concerns, I offer you my deepest apologies for having failed to give you the good service in all aspect. Since we are constantly looking at ways to improve our services, following your feedback, I will focus my efforts to seek improvements in all areas. Mr Mohd, I would like to assure you that the service should be maintain in all Area and this not indicative of our usual service standards. We do hope you will give us another opportunity to change the impression you have of us. Please feel free to contact me directly for your future bookings, so that I can personally look after your stay. Your Sincerely . Alfa Farhani / Operation Manager.
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Somerset Grand Citra Jakarta
9,2
Mohd – Malajsie
Na služební cestě
Deluxe 3 ložnice
4 noci/í, leden 2018
Inconsistant service”
I could not understand why the service standard from the staff differs greatly between them. Some were very pleasant and helpful while some were really really bad!
Hodnoceno 25 února 2018
Dear Mr Mohd, Thank you for taking the time to provide us with your feedback . I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. I would like to assure you that I have personally addressed this issue with the staff concerned and will ensure that he/she receives the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident. Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. However, I can assure you that we value your feedback and your feedback has been utilised to improve our service and communication. Once again, please accept our apologies and do not hesitate to let me know if I can be of any assistance to you anytime. Yours sincerely. Alfa Farhani/ Operation
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Somerset Grand Citra Jakarta
12345
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