Somerset Vientiane Serviced Residence
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Somerset Vientiane Serviced Residence

Souphannouvong Avenue, Sikhotabong District, Vientiane Centrum města, Viang čan, Laos
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Studio typu executive - lůžko Somerset Vientiane Serviced Residence
Studio typu executive - lůžko
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    Vstupní hala Somerset Vientiane Serviced Residence
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    venkovní bazén Somerset Vientiane Serviced Residence
    Ubytování Deluxe s 1 ložnicí - Pokoj pro hosty Somerset Vientiane Serviced Residence
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     Somerset Vientiane Serviced Residence

    Hodnocení ubytovacího zařízení Somerset Vientiane Serviced Residence

    8,2
    Skvělé
    /10
    ( 172 hodnocení)Co si myslí hosté
    8,6
    Skvělá čistota
    90 % hodnotících by zařízení doporučilo.

    Čím vás Somerset Vientiane Serviced Residence potěší

    Vybavení a služby

    • letištní přeprava

    • Wi-Fi zdarma ve všech pokojích

    • vířivka

    • sauna

    Skvělé
    Poloha
    8,0
    ZOBRAZIT NA MAPĚ
    Skvělá poloha - v centru města
    Oblíbené
    Nedaleko
  • Svatyně a muzeum Sisaket350 m
  • Mekong Riverside Park1,03 km
  • Národní muzeum Lao1,1 km
  • Chao Anouvong Park1,28 km
  • Chrám Haw Phra Kaew1,7 km
  • Centre Culturel et de Coopération Linguistique1,87 km
  • Patuxai2,27 km
  • Wat Si Muang2,46 km
  • Pha That Luang4,27 km
  • Buddha Park18,86 km
  • Poměr cena/kvalita8,2
    Vzdálenost od centra1.5 Km
    Hodnocení umístění8,0
    Nejbližší letištěMezinárodní letiště Wattay (VTE) - Laos
    Vzdálenost od letiště3,1 km

    Dostupné pokoje v ubytovacím zařízení Somerset Vientiane Serviced Residence

    8,2
    Skvělé
    Pohodlí a kvalita pokoje
    Pokoj Executive s 1 ložnicí (1 Bedroom Executive)
    Pokoj Executive s 1 ložnicí (1 Bedroom Executive)
    ...
    • Velikost pokoje: 77 m²/829 ...
    • Výhled: Město
    • 1 dvoulůžko velikosti „King...
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    Studio typu premier (Studio Premier)
    Studio typu premier (Studio Premier)
    ...
    • Velikost pokoje: 57 m²/614 ...
    • Výhled: Město
    • 1 dvoulůžko velikosti „King...
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    Pokoj Executive se 2 ložnicemi (2 Bedroom Executive)
    Pokoj Executive se 2 ložnicemi (2 Bedroom Executive)
    ...
    • Velikost pokoje: 118 m²/127...
    • Výhled: Město
    • 2 dvoulůžka
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    Ložnice Premier (1 Bedroom Premier)
    Ložnice Premier (1 Bedroom Premier)
    ...
    • Velikost pokoje: 96 m²/1033...
    • Výhled: Město
    • 1 dvoulůžko
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    Ubytování Deluxe s 1 ložnicí (1 Bedroom Deluxe)
    Ubytování Deluxe s 1 ložnicí (1 Bedroom Deluxe)
    ...
    • Velikost pokoje: 72 m²/775 ...
    • Výhled: Město
    • 1 dvoulůžko velikosti „King...
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    Studio typu executive (Studio Executive)
    Studio typu executive (Studio Executive)
    ...
    • Velikost pokoje: 46 m²/495 ...
    • Výhled: Město
    • 1 dvoulůžko
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    Pokoj přidělený při příjezdu (Run of House)
    Pokoj přidělený při příjezdu (Run of House)
    ...
    • sprcha
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    Apartment One Bedroom
    Apartment One Bedroom
    ...
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      1 Bedroom Executive ( No Breakfast )
      1 Bedroom Executive ( No Breakfast )
      ...
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        Studio Executive ( No Breakfast )
        Studio Executive ( No Breakfast )
        ...
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          Máte dotaz pro Somerset Vientiane Serviced Residence?
          Ušetřete až 30 % s exkluzivními nabídkami Agoda!

          Po přihlášení jsou ceny ještě nižší!

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          Somerset Vientiane Serviced Residence – více informací

          Somerset Vientiane Serviced Residence – více informací

          Stručný popis

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          Co nabízí

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          Důležitá místa v okolí

          Uvedené vzdálenosti jsou založené na měření vzdušnou čarou. Cestovní vzdálenost se může lišit.
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          Co navštívit v okolí

          Uvedené vzdálenosti jsou založené na měření vzdušnou čarou. Cestovní vzdálenost se může lišit.
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          Ubytovací podmínky

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          Užitečný přehled

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          Hodnocení ubytovacího zařízení Somerset Vientiane Serviced Residence od skutečných hostů

          Podle ověřených zákazníků Agoda
          Hodnocení Agoda (172)Hodnocení Booking.com (77)
          Čistota8,6
          Vybavení8,3
          Poloha8,0
          Pohodlí a kvalita pokoje8,2
          Služby8,4
          Poměr cena/kvalita8,2
          Všechny jazyky
          Všichni cestovatelé (172)
          Všechny typy pokojů
          Zobrazeno 101 ověřených hodnocení
          12345
          10,0
          Vynikající
          Muhamad – Malajsie
          Na služební cestě
          Studio typu premier
          Nocí: 13, listopad 2018

          Satisfaction!”

          I stayed here for more than a week (9 days). For service apartment it give you such an amazing experience which you just can say there and feel at home. The facilities are very good, they have laundry section which you can use for free and it located just nearby the pool and gym that you can spend your time waiting for your laundry there. there is a market which open on Monday and Thursday and also mini mart if you need things to cook. For business and family traveler I recommend this hotel for you.

          Hodnoceno 04 prosince 2018

          Dear Muhamad, First of all, thank you for choosing Somerset Vientiane. Second, thank you for your valuable comment. We are very delight to hear that you enjoyed staying at Somerset Vientiane. All of our staffs are looking forward seeing you again at Somerset Vientiane. Again, thank you for choosing Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota

          Odpověď z 05 prosince 2018
          Somerset Vientiane Serviced Residence
          9,6
          Vynikající
          Lwin – Austrálie
          Pár
          Studio typu premier
          1 noc, říjen 2018

          Vynikající”

          Overall we enjoyed tge stay at Somerset Vientiane. 10 min by car to airport and 10 min walk to Riverside restaurants. Nice and clean swimming pool. Complimentry self operating laundry and airport shuttle.

          Hodnoceno 28 října 2018

          Dear Lwin, Thank you very much for your valuable comment. We are delight to hear that you enjoyed staying at Somerset Vientiane. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota

          Odpověď z 29 října 2018
          Somerset Vientiane Serviced Residence
          4,8
          Antoine – Thajsko
          Na služební cestě
          Ubytování Deluxe s 1 ložnicí
          Nocí: 2, únor 2019

          Real service issue for an international brand”

          I used this place many times in the past for my stays in Vientiane, and service has never been their strong point, but it was this time poorer than ever. I am a regular customer of this place and requested a quiet room, back facing, as we were coming with a small baby. We were assigned the worst and noisiest room of the property, on ground floor with windows directly on the car park, facing main street. I asked for a change and the staff was totally unhelpful, while the property was clearly not full. After a very long wait I requested to call management who just asked us to pay more if we wanted to change rooms. In addition the place starts to show its age, has a serious mosquitoes and maintenance issues (shower either too hot or too cold, insufficient AC in the bedroom There are now more and more options in Vientiane, including Crowne Plaza just opposite, i will not return.

          Hodnoceno 13 března 2019

          Dear Antoine, Thank you for your comment. Currently, our back side room is fully booking situation due to high demand. Moreover, back side room is under waiting list situation. We are trying to offer our guest's room preferences, but due to subject to availability we are unable to offer those rooms. Please kindly understand. As we checked airconditoning and hot shower, it was working properly. Plus, we call external pest control company to fogging once a week and during winter season we use them to fogging two times per week to reduce risk of mosquitoes. Thank you for choosing Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota

          Odpověď z 15 března 2019
          Somerset Vientiane Serviced Residence
          7,6
          Velmi dobré
          Jason – Spojené státy americké
          Pár
          Pokoj Executive s 1 ložnicí
          Nocí: 4, leden 2019

          Quaint, better than expected”

          This place was nice. The staff was friendly and cute in their attempts to give us info despite not the best English. The apartment was nicer than the pictures. Vientiane is kinda boring, but we were glad to have a nice room to hole up in.

          Hodnoceno 07 února 2019

          Dear Jason, Thank you for your comment and shring your experience. We will continue to implement English training class to our staff to improve communication skills. Again thank you for choosing Somerset Vientiane. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota

          Odpověď z 08 února 2019
          Somerset Vientiane Serviced Residence
          9,2
          Vynikající
          Joanne
          Pár
          Studio typu executive
          Nocí: 3, leden 2019

          Laos Holiday”

          The apartment was well appointed, the staff and services were average, it appeared the more we spent on accommodation the less customer services we received. There was not porter services and we felt as we were short term customers, it was almost frowned on as we were processed without any personal connection to our stay

          Hodnoceno 13 ledna 2019

          Dear Joanne, Thank you for your comment. We will take into consider your comment to our future studies. Again, thank you for sharing your experience and thank you for choosing Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota

          Odpověď z 14 ledna 2019
          Somerset Vientiane Serviced Residence
          9,6
          Vynikající
          Allan – Spojené státy americké
          Samostatný cestovatel
          Studio typu executive
          Nocí: 4, únor 2018

          Very nice room.”

          I would recommend Somerset. It seems geared to the business traveller, but is good for the tourist as well. It is about ½ mile from the main tourist area, but is an easy walk. There are restaurants around. I recommend the Chinese restaurant across the street. The breakfast is optional, but worth the price. The room is large and keep immaculately clean. There are facility in the room for cooking. The internet sputtered the first day, but after that was strong and steady.

          Hodnoceno 25 února 2018

          Dear Allan, Thank you for your valuable comment. We are delight to hear that you ennoyed staying at Somerset Vientiane. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota

          Odpověď z 26 února 2018
          Somerset Vientiane Serviced Residence
          8,0
          Skvělé
          Sophana – Thajsko
          Na služební cestě
          Studio typu premier
          Nocí: 2, leden 2017

          Good Location, big room.”

          Location is OK. Easy to go to both city side and airport. But not much food around the hotel. Room is quite big. Toilet is separated from bath area. Wifi available, but not strong signal. BF is not worth to.

          Hodnoceno 16 června 2017

          Dear Sophana, Thank you for staying at Somerset Vientiane. Also, thank you for your comment. Recently, one of the restaurant, cafe, and mini mart opened backside of our building. Also, starting fromnext month, we are upgrading our internet system. For breakfast, we apologize that we could not fulfill your satisfaction due to limited breakfast area. We will consider for furture development. Again, thank you for your comment. Best regards, Somerset Vientiane Keisuke Kiyota

          Odpověď z 16 června 2017
          Somerset Vientiane Serviced Residence
          10,0
          Vynikající
          Stephen – Spojené státy americké
          Rodina s malými dětmi
          Studio typu executive
          Nocí: 4, červenec 2016

          Very nice. ”

          This hotel/apartment complex is very well taken care of and is a perfect place to relax and 'get away'. The staff are great as is the pool, lounge, fitness room, tennis court, etc... Just a really nice place. Would recommend it.

          Hodnoceno 05 srpna 2016

          Dear Stephen, Thank you very much for your comment. We are pleased to hear that you enjoy staying with us. All of our staffs are waiting for you to meet again at Somerset Vientiane. Somerset Vientiane Keisuke Kiyota

          Odpověď z 19 dubna 2017
          Somerset Vientiane Serviced Residence
          9,6
          Vynikající
          Matthew – Kanada
          Samostatný cestovatel
          Studio typu premier
          Nocí: 2, říjen 2018

          My go to hotel for my yearly trip to VNT”

          Great place and location. Top notch staff. Breakfast is mediocre but still ok. Swimming is clean and well maintained. The gym is sub par with old equipment and the new universal was assembled poorly so it’s unusable. Overall highly recommend.

          Hodnoceno 29 října 2018

          Dear Matthew, Thank you for your comment. Also, thank you for your comment about our fitness center. We will take into consider in our future plan. We really apppreciate your comment. Best regards, Somerset Vientiane Keisuke Kiyota

          Odpověď z 30 října 2018
          Somerset Vientiane Serviced Residence
          6,0
          James – Spojené státy americké
          Pár
          Studio typu premier
          1 noc, leden 2019

          They said free shuttle on their website ”

          When I requested tje free shuttle pickup at the airport they said they needed 12 hours notice to use their shuttle! I booked a van at the airport in 2 minutes to there hotel. The booking company I used said breakfast was included in the price but the hotel said not it was not n I would need to pay extra for it!

          Hodnoceno 27 ledna 2019

          Dear James, I am sorry for your experience during stay at Somerset Vientiane. To use our free airport shuttlour bus service, we ask the guest to book at least one day in advance as a booking condition. Regarding for breakfast, for all Agoda booking is room only and do not have room include breakfast package. Best regards, Somerset Vientiane Keisuke Kiyota

          Odpověď z 28 ledna 2019
          Somerset Vientiane Serviced Residence
          8,0
          Skvělé
          FRANCIS – Belgie
          Pár
          Studio typu premier
          Nocí: 2, únor 2017

          Nice apartment, but a bit far from city center”

          This residence hotel offers small apartment equipped with kitchen, living room and balcony. We booked a “Studio Premier”. 85€/night. The building and the rooms are new, clean and well equipped. I like the separate toilet and bathroom. The staff is friendly, responsive and helpful. The place offers a good value for the price. The only small issue is that it is about 30 mins walk to the city center and going to Vientiane city center with the car became a real nightmare when you want to park it.

          Hodnoceno 09 února 2017

          Dear Francis, Thank you for your comment. Our location is not located at City center. However, it takes around 7 minutes by walk to Mekong River Bank where is currently developing and many brand new restaurants exists. Also, we have free shuttle bus service from / to City center daily. In addition, we have free shuttle bus service to supermarket and shopping center in Vientiane three times per week. Somerset Vientiane Keisuke Kiyota

          Odpověď z 04 dubna 2017
          Somerset Vientiane Serviced Residence
          5,6
          Adam – Kanada
          Pár
          Studio typu premier
          Nocí: 4, prosinec 2016

          Expected more for my money ”

          First time in laos , I guess hotels in Laos are a bit run down and your money doesn't go as far. I expected more . Room was dated, and felt dingey. Breakfast was a joke . Literally a joke . Worst breakfast I've ever had at a "hotel". Pool was nice , only partial sun at pool. I would not stay again. Did not feel warm welcome etc

          Hodnoceno 03 ledna 2017

          Dear Adam, First of all, we apologize that we could not match your satisfaction. Our breakfast is Continental breakfast instead of American breakfast due to limited breakfast service area. However, recently we increased three food items. Also, we upgraded egg selection menus. We are willing to upgrade our service and facilities, so our guest's comment is always important for us. Best regards, Somerset Vientiane. Keisuke Kiyota

          Odpověď z 04 dubna 2017
          Somerset Vientiane Serviced Residence
          7,6
          Velmi dobré
          Felicia – Singapur
          Skupina
          Studio typu premier
          Nocí: 2, prosinec 2016

          Revamped Hotel”

          The hotel has revamped quite recently, cosy and clean room. I had accidently selected on extra bed which was being charged, requested for refund but rejected due to the rules & policy as both Agoda and Somerset said. If the booking term is pay later and free cancellation, I will have no problem to cancel whole booking and re-book again. Seems both Agoda and Somerset doesn't have the flexible way to resolve the issue. Chose to said is rules, cannot be amend.

          Hodnoceno 26 prosince 2016

          Dear Felicia, We apologize inconvenience caused during your stay. Best regards, Somerset Vientiane Keisuke Kiyota

          Odpověď z 04 dubna 2017
          Somerset Vientiane Serviced Residence
          6,4
          Dobré
          Iwan – Indonésie
          Na služební cestě
          Studio typu executive
          1 noc, prosinec 2016

          Nice big room with free laundrette!!!”

          I like the free laundry facilities! Room is big with all the amenities. About 10-15 mins walk to Mekong river and the night market. Mini mart is about 10 mins walk. Also the free room WiFi is fast, I mean really fast, more than 70 Mbps!!! I can play my online games without lagging...

          Hodnoceno 17 prosince 2016

          Dear Iwan, Thank you for your review. It takes about ten minutes to city center, but we have free shuttle bus service from / to City center once a day. Also, recently at Mekong river bank is developed restaurants and bars near our property. Those area takes around 5 to 7 minutes walk. Best regards, Somerset Vientiane Keisuke Kiyota

          Odpověď z 04 dubna 2017
          Somerset Vientiane Serviced Residence
          9,6
          Vynikající
          ALISA – Thajsko
          Rodina s malými dětmi
          Studio typu executive
          Nocí: 2, únor 2016

          One of the Best Choices in Vientiane”

          Clean. Comfortable. Location is okay. Shops, restaurants, and the Mekhong River are not too far away. The big swimming pool and laundry room are a big plus. Families with small children will appreciate the big refrigerator and microwave oven in the room. There is a small kitchenette with a stove, along with dishware and silverware. Pretty good internet connection. The hotel offers free airport shuttle. The staff were pleasant and helpful to us. Checking in and out was a breeze.

          Hodnoceno 23 února 2016

          Dear Alisa, Thank you for your comment. We have free shuttle bus service between Somerset Vientiane and Wattay Vientiane Airport. For using this free airport shuttle bus service, at least one day advanced booking is required. Also, we have daily free shuttle bus service between Vientiane City Center Fountain and and Somerset Vientiane. Plus, we have shuttle bus service to supermarket in Vientiane three times per week. We are looking forward seeing you again at Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota

          Odpověď z 19 dubna 2017
          Somerset Vientiane Serviced Residence
          7,0
          Velmi dobré
          Antoine – Francie
          Na služební cestě
          Studio typu premier
          Nocí: 5, prosinec 2015

          Good standard service appartment”

          Large rooms, swimming pool, location

          Quite a good choice for a business trip to Vientiane. Rooms are large, clean and comfortable. Location is central enough to be walking distance to most attractions. The large swimming pool, tennis and gym are nice plus.Two downsides however: the hotel have no Free Wifi, and the service is a bit inconsistent (always missing something after maid service, one day coffee, the other soap...). But overall a good value for price.

          Hodnoceno 17 prosince 2015
          7,3
          Velmi dobré
          Fabian – Spojené státy americké
          Rodina s malými dětmi
          Ubytování Deluxe s 1 ložnicí
          Nocí: 7, říjen 2015

          Good value, minor issue”

          Location, room size, value

          We had a good stay in one of the apartments. My wife and i traveled with our 2 year old baby and the hotel had a crib for us. The apartment is a good size, plenty of storage room and closet space. The hotel is located within walking distance of temples, restaurants and city center. Also just a 10 minute drive to the airport. The hotel pool is nice and has a small kiddie pool. They also have a nice tennis court. The only minor problems were the internet, very slow in our room. Many times did not work at all. The staff is helpful but unfortunately don't speak much English. So asking advise for a restaurant or getting directions is extremely difficult. Also the AC in the room was a bit loud but not enough for us to complain about it. Overall the positives outweigh the negatives and its in my opinion a good value. I would stay again if i ever go back to Vietiane.

          Hodnoceno 12 října 2015
          6,8
          Dobré
          James – Malajsie
          Na služební cestě
          Studio typu premier
          Nocí: 2, listopad 2018

          The Staff respond should be improved”

          Some of the staff in slow response. The housekeeping no doing a good job until twice feedback become better than the 1st two day.

          Hodnoceno 07 prosince 2018

          Dear James, Thank you for your valuable comment. We will train our staff and try to match our guest's satisfaction in the future. Again thank you for choosing Somerset Vientiane. Best regards, Somerset Vientiane Keisuke Kiyota

          Odpověď z 07 prosince 2018
          Somerset Vientiane Serviced Residence
          9,6
          Vynikající
          Stephen – Spojené státy americké
          Rodina s malými dětmi
          Studio typu premier
          Nocí: 2, únor 2018

          Vynikající”

          Nicest place in Vientiane!

          Hodnoceno 21 února 2018

          Dear Stephen, Thank you for your comment. Our guest's comment is always important for us. Best reagrds, Somerset Vientiane Keisuke Kiyota

          Odpověď z 26 února 2018
          Somerset Vientiane Serviced Residence
          9,2
          Vynikající
          KWANGWON – Jižní Korea
          Na služební cestě
          Studio typu premier
          Nocí: 2, duben 2017

          Excellent”

          Evertying was fine. Not much thing to complain.

          Hodnoceno 08 června 2017

          Dear Kwangwon, Thank you for staying at Somerset Vientiane. Guest's comments are important for us. Thank you very much for your comment. Best regards, Somerset Vientiane Keisuke Kiyota

          Odpověď z 08 června 2017
          Somerset Vientiane Serviced Residence
          12345
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