Dobré 6,7
na základě 14 hodnocení

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O hotelu Splash Suites Hotel

Popis

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Vybavení

Přístup k internetu

  • Wi-Fi na veřejných místech
  • Wi-Fi zdarma ve všech pokojích

Okolí

  • odvoz na/z letiště
  • parkoviště
  • přeprava do hotelu / na letiště

Aktivity, relax

  • kurt(y) pro tenis
  • lázně
  • masáž(e)
  • plavecký bazén [krytý]
  • plavecký bazén [venkovní]
  • stolní tenis
  • vířivka
  • zahrada

Strava, pití a občerstvení

  • grilovací zařízení
  • kavárna
  • minibar
  • pokojová služba
  • restaurace

Služby a vymoženosti

  • kuřácká část
  • obchod(y)
  • prádelna
  • směnárna

Pro děti

  • rodinný pokoj

Přístup

  • domácí zvířata povolena
  • nonstop recepce
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Podmínky

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Užitečné informace

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Poslední komentáře zákazníků

Hodnocení Agoda (14)

Vybrat typ cestovatele

0

  • Čistota 6,9
  • Vybavení 6,0
  • Poloha 7,1
  • Pokojový komfort/standard 7,2
  • Služby 6,9
  • Poměr cena/kvalita 6,4
  • Jídlo/stolování 6,0
Seřadit podle

0

Nielsen od Filipíny
Skupina
Apartament rodzinny (odpowiedni dla 6 osób)
Zůstal jednu noc v říjen 2016
So So
Ordinary. Relatively cheap for group booking.
Hodnoceno 24 října 2016

0

Maria od Filipíny
Pár
Apartmá typu Deluxe
Zůstal jednu noc v říjen 2016
Love the pool inside the room
Usually websites show a better picture than the actual but this time the actual is better. The room is spacious enough, the indoor pool is around 3 feet deep but wide enough for you to float on. The room is kept clean and the staff are ever so courteous. I love Dalin (not sure if I spelled her name correctly). She made sure that all our needs are attended and she was very polite and pleasant.
Hodnoceno 11 října 2016

0

david od Velká Británie
Pár
Apartmá typu Deluxe
Zůstal 3 nocí v květen 2016
Bit pricey
The deluxe room was great having a jacuzzi in the room but the bed was a bit small and you could hear every footstep in the hall outside. Take your earplugs and it will be fine
Hodnoceno 05 června 2016

0

Sukjin od Jižní Korea
Rodina s malými dětmi
Apartament rodzinny (odpowiedni dla 5 osób)
Zůstal jednu noc v duben 2016
not bad
For the one night, not bad.
Hodnoceno 07 dubna 2016

0

Nimrod od Singapur
Obchodní cestující
Apartament standardowy z dwoma 1-osobowymi łóżkami
Zůstal 3 nocí v červenec 2015
Not Value for Money!
At least, good customer service at the cafe!
It was my first time in Los Banos, Laguna and my first time in Splash. Reviews say that Splash Suites is the best amongst the chain of Splash hotels but I was dismayed. It was raining heavily and there was a leak in my room. Literally, rain was pouring inside so I asked for a room transfer which the staff quickly responded. There was no front desk in Splash Suites, although you can call '0' and a bell boy will be sent for you. The hotel chain (if it is) is confusing. Travelers will have a hard time determining where to go, unless guided by a hotel staff. Rooms have no wifi contrary to their online advertisement. Agoda should know this and must act on this! Wifi is only available at their main information desk and a small cafe. When I asked the bell boy for a wifi in Splash Suites, he answered, "I will install one later, Sir" but to no avail. The room is not untidy but the equipments and appliances are old. Thus, why make the room rates expensive? Also, one cannot find security personnel in the premises. Overall, Splash Hotel is poor and needs improvement in terms of its core elements: condition, room cleanliness, customer service, etc. I do not recommend business and solo travelers to book this hotel in their future Laguna trips. If Splash aims to be at par with their competitors in the local market, they need to walk the talk!
Hodnoceno 29 července 2015

0

Berthold od Německo
Obchodní cestující
Apartmá typu Deluxe
Zůstal 2 nocí v červenec 2015
only for cloister retreat
hot mineral water whirl pool in room; house staff
only go there if you want to retreat from the world and soak in hot mineral water. Not if you expect hotel or resort and spa services. there are none. -location is bad. -no wifi and almost no mobile coverage! no signal at all for SMART mobile provider. Wifi only available in 200 meter distant resort information lobby not in hotel. pretty annoying when it rains a lot like now... -no restaurants or anything around and the resort has NOTHING. only so so room service. they did not even bother to tell that the morning coffee breakfast place will just be closed without a warning. -big advertisement everywhere in resort about their Aqua spa massage opened everyday..just to go there and they were closed. they had to call them from outside and it took 30 minutes... -too many corners of the resort make a run down impression. staff is helpful or tries but this is a management problem
Hodnoceno 08 července 2015

6,7

Irene od Filipíny
Skupina
Apartmá typu Deluxe
Zůstal jednu noc v únor 2015
Good location but customer service must improve
Proximity to Manila; Quiet surroundings; Indoor pool at Deluxe Suites
I would say that the stay at Splash Suites was good but customer experience can still be improved. When we checked-in, the receptionist just pointed towards the place where we can find our room but not extended enough help. It was a good thing we were able to ask a staff member where our room was since no one showed us where we can find it. There are several complexes within Splash Mountain area and I can rate that the Splash Suites is the best among the others: Splash Mountain Resort and Oasis hotel. If going to this resort, pick the one with the indoor pool and Jacuzzi. Cleanliness rating is just fair since I saw a cockroach in the room and there is a scent similar to drainage water in the room. It was tolerable but another discriminating guest will probably find it unacceptable. Kudos to the food attendant named Mhel since he was very attentive to our dining needs. You will need more employees like him. Overall, I rate the hotel a 3 over 5 with 5 being the highest rate.
Hodnoceno 02 března 2015

0

Michiel od Nizozemsko
Pár
Apartament standardowy trzyosobowy
Zůstal jednu noc v prosinec 2014
Worth it
Jacuzzi in room, swimming pools, quietness
Good quality 2 - star hotel. Nice clean rooms and friendly staff. Nice swimming pools.
Hodnoceno 28 prosince 2014

0

Ma. od Filipíny
Pár
Apartmá typu Deluxe
Zůstal jednu noc v červen 2014
great accommodation, clean, fast service.
room, swimming pool and services
Hodnoceno 19 června 2014

0

Roberto od Filipíny
Samostatný cestovatel
Apartmá typu Deluxe
Zůstal jednu noc v duben 2014
relaxing and comfortable
the indoor pool, the good service of staff, garden
i enjoyed my stay, totally relaxing. They do require you to print your voucher. I was used to just showing the reservation through my phone... that was the only inconvenience. Food was ok but not great...there are better eats outside the hotel actually.
Hodnoceno 20 dubna 2014



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