The Hanoian Hotel
The Hanoian Hotel
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Interiér The Hanoian Hotel
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Interiér The Hanoian Hotel
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Vynikající
Poloha
9,4
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Odstraněno z oblíbených

The Hanoian Hotel

Výjimečná poloha
- v centru města
- Co je odsud blízko
Vynikající
Na základě 637 hodnoceníCo si myslí hosté
9,4
/
10
Výjimečné služby
9,8
97 % hodnotících by zařízení doporučilo.
Poměr cena/kvalita9,5
Vzdálenost od centra0 km
Hodnocení umístění9,4
Nejbližší letištěLetiště Gia Lam (VGL)
Vzdálenost od letiště4,1 km
97%

zákazníků by ubytování doporučilo přátelům

Přednostní ubytování Agoda

  • letištní přeprava

  • Wi-Fi zdarma ve všech pokojích

  • směnárna

  • snídaně zdarma

Nabídka pokojů
O toto ubytování je velký zájem!Poslední rezervace před 3 hodinami
Vila (Villa)
Vila (Villa)
...
  • Velikost pokoje: 70 m²/753 ...
  • Výhled: Město
  • 2 dvoulůžka
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Pokoj typu Deluxe Balcony (Deluxe Balcony)
Pokoj typu Deluxe Balcony (Deluxe Balcony)
...
  • Velikost pokoje: 30 m²/323 ...
  • Výhled: Město
  • 1 dvoulůžko
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Rodinný pokoj (Family)
Rodinný pokoj (Family)
...
  • Velikost pokoje: 30 m²/323 ...
  • Výhled: Město
  • 1 jednolůžko a 1 dvoulůžko
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Apartmá typu Executive (Executive Suite)
Apartmá typu Executive (Executive Suite)
...
  • Velikost pokoje: 40 m²/431 ...
  • Výhled: Město
  • 1 dvoulůžko
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Ateliérové apartmá (Penthouse Apartment)
Ateliérové apartmá (Penthouse Apartment)
...
  • Velikost pokoje: 70 m²/753 ...
  • balkon/terasa
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Superior
Superior
...
  • Velikost pokoje: 18 m²/194 ...
  • Nekuřácké pokoje
  • 1 dvoulůžko velikosti „King...
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Pokoj Deluxe (Deluxe)
Pokoj Deluxe (Deluxe)
...
  • Velikost pokoje: 22 m²/237 ...
  • Výhled: Město
  • 2 jednolůžka nebo 1 dvoulůž...
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Rodinné apartmá (Family Suite)
Rodinné apartmá (Family Suite)
...
  • Velikost pokoje: 40 m²/431 ...
  • Nekuřácké pokoje
  • 2 dvoulůžka velikosti „King...
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Penhouse with Breakfast - Best Available Rate
Penhouse with Breakfast - Best Available Rate
...
  • balkon/terasa
  • Nekuřácké pokoje
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Apartmá Junior (Junior Suite)
Apartmá Junior (Junior Suite)
...
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    The Hanoian Hotel – více informací

    The Hanoian Hotel – více informací

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    Ověřená hodnocení cestovatelů

    Hodnocení Agoda (637)Hodnocení Booking.com (1067)
    9,4
    /
    10
    Čistota9,4
    Vybavení9,1
    Poloha9,4
    Služby9,8
    Poměr cena/kvalita9,5
    Podle ověřených zákazníků Agoda
    Všechny jazyky
    Všichni cestovatelé (637)
    Všechny typy pokojů

    Zobrazit hodnocení, kde je zmíněno: 

    Zobrazeno 451 ověřených hodnocení
    12345
    8,0
    Skvělé
    David – Kanada
    Pár
    Superior
    1 noc, leden 2019
    A definate good stay”
    I could not speak highly enough about the staff. Absolutely professional, well trained and very courteous people, which made for a very nice stay. The rooms were also very well thought out with touches you normally do not see in other comparable hotels. Would absolutely stay there again.
    Hodnoceno 12 ledna 2019
    10,0
    Vynikající
    Mr – Jižní Korea
    Rodina se staršími dětmi
    Superior
    1 noc, prosinec 2018
    Great place in a perfect location with exceptionally helpful staff ”
    We stayed at The Hanoian Hotel for 2 times and enjoyed it very much. The hotel is new and nice and the location is great. But the very best part of the experience was the staff, which was extremely funny and shated many good laughts with us! Certainly I place to come back to
    Hodnoceno 10 ledna 2019
    Dear Valued Guest, Thank you for your encouraging and supportive review! We are glad to learn that your overall stay with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.
    Odpověď z 11 ledna 2019
    The Hanoian Hotel
    10,0
    Vynikající
    Mr – Jižní Korea
    Pár
    Superior
    1 noc, prosinec 2018
    exceptional”
    The Hanoian Hotel was exactly what we hoped for . Great location , clean , modern rooms and to top it off , the staff were incredible . They helped us with anything we needed , booking Halong Bay , Sapa , train tickets to Da Nang , taxis and anything we were interested in around the Old Quarter , we were given easy directions to get there. It certainly made it feel like 5 star service. A big thank you to the amazing staffs
    Hodnoceno 10 ledna 2019
    Dear Valued Guest, It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable stay. I am very pleased to know that you staff went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.
    Odpověď z 11 ledna 2019
    The Hanoian Hotel
    10,0
    Vynikající
    Mr – Jižní Korea
    Rodina s malými dětmi
    Pokoj Deluxe
    1 noc, prosinec 2018
    Amazing stay, amazing stuff ”
    We were received and treated like top guests , everyone at the hotel is welcoming , warm and hard working . The rooms are large and the beds are comfortable , great location . We would return and recommend to friends
    Hodnoceno 10 ledna 2019
    Dear Valued Guest, Thank you for taking the time to write this wonderful review of your recent stay at The Hanoian Hotel. It fills me with great joy to know that you had a great experience whilst you were staying with us and in particular you very much enjoyed your stay at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back to The Hanoian Hotel in the very near future.
    Odpověď z 11 ledna 2019
    The Hanoian Hotel
    10,0
    Vynikající
    Mr – Jižní Korea
    Na služební cestě
    Pokoj Deluxe
    1 noc, prosinec 2018
    Best place I've stayed in SE asia ”
    Staff are incredible ! So helpful and kind . We booked through them several times for trips . They stop at nothing to make sure you're happy. The rooms were also superb with clean everything and a very comfortable bed. After we checked out to go on an overnight trip to halong bay they even offered us a room for free when we come back to Hanoi to shower and freshen up after our trip! Would definitely come back! Can't fault the staff or the hotel ! 10/10
    Hodnoceno 10 ledna 2019
    Dear Valued Guest, What a delightful review and what a pleasure to hear that you had a great experience staying here. I am thrilled to hear our staff were able to assist in making this visit to Hanoi such a memorable one for you. I have shared your compliments with all the team members and it really made their day. I do hope that we will be able to welcome you back again very soon.
    Odpověď z 11 ledna 2019
    The Hanoian Hotel
    10,0
    Vynikající
    Francis – Singapur
    Pár
    Pokoj typu Deluxe Balcony
    Nocí: 3, leden 2019
    Chic Hotel. Excellent Customer Service. Good Location. Great Values.”
    + Hardworking hotel Staffs. + Genuinely welcoming and helpful in giving good tour/food advices. + Clean and well kept rooms. + Centralized location in old quarter. + Free reliable WIFI. + Helpful kitchen staffs making special breakfast dishes upon request. - A bit of traffic noises in the morning but still bearable Overall, a very relaxing and enjoyable experience throughout our stay here.
    Hodnoceno 09 ledna 2019
    Dear Francis, We thank you so much for sharing your experience with The Hanoian Hotel. We are delighted to hear that you have enjoyed the welcome from our staff, the location as well as the breakfast. Thank you very much for sharing your concern and and it is our hope that you will give us the opportunity to better serve you in the near future.
    Odpověď z 11 ledna 2019
    The Hanoian Hotel
    10,0
    Vynikající
    Park – Jižní Korea
    Pár
    Superior
    1 noc, prosinec 2018
    One of the neatest hotel in Old Square ”
    The building itself is large and offers good street view. All equipment is neat, especially the beds are good for sleeping. The most admirable thing is there isn't much noise during the night. The fundamental weakness of all hotels in Old Square. Another advantage of The Hanoian Hotel is its breakfast, and they offer plenty of dish selections which we ordered are incredibly delicious. Thank you very much for your kindness! See you again !!!
    Hodnoceno 08 ledna 2019
    Dear Park, It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable stay. I am very pleased to know that you staff went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.
    Odpověď z 09 ledna 2019
    The Hanoian Hotel
    10,0
    Vynikající
    Park – Jižní Korea
    Pár
    Superior
    1 noc, prosinec 2018
    Excellent Service ”
    A special mention to all the staffs of this hotel who have been very helpful for us in planning our excursions in the North part of Vietnam and also in reserving for us transportation from the airport and the cities we were visiting . Let us emphasize that all the staff has been very respectful towards us. We would not hesitate to go back to this hotel
    Hodnoceno 08 ledna 2019
    Dear Park, Thank you for your encouraging and supportive review! We are glad to learn that your overall stay with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.
    Odpověď z 09 ledna 2019
    The Hanoian Hotel
    10,0
    Vynikající
    Park – Jižní Korea
    Pár
    Superior
    1 noc, prosinec 2018
    Exceptional”
    The hotel is in a good location and staffs are amazing and helpful for us a lot. There are so many traditional food around and it is jut walking distance to the spots. We enjoyed our stay very much. Definitely choose here if I am back to Hanoi
    Hodnoceno 08 ledna 2019
    Dear Park, Thank you for taking the time to write this wonderful review of your recent stay at The Hanoian Hotel. It fills me with great joy to know that you had a great experience whilst you were staying with us and in particular you very much enjoyed your stay at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back to The Hanoian Hotel in the very near future.
    Odpověď z 09 ledna 2019
    The Hanoian Hotel
    10,0
    Vynikající
    Gerhard – Německo
    Rodina s malými dětmi
    Superior
    1 noc, prosinec 2018
    One of the best hotels I've ever stayed in”
    Location in Hanoi's Old quarter is great, breakfast was good, rooms are clean and nice. And, most importantly, the staff is great! Everyone we met here was helpful, welcoming and caring. Best service I've ever had. Would love to come back one day
    Hodnoceno 02 ledna 2019
    Dear Gerhard, What a delightful review and what a pleasure to hear that you had a great experience staying here. I am thrilled to hear our staff were able to assist in making this visit to Hanoi such a memorable one for you. I have shared your compliments with all the team members and it really made their day. I do hope that we will be able to welcome you back again very soon.
    Odpověď z 05 ledna 2019
    The Hanoian Hotel
    10,0
    Vynikající
    Gerhard – Německo
    Skupina
    Pokoj Deluxe
    1 noc, prosinec 2018
    Amazing staff, great location ”
    Staff provided sincere services, and made my stay a highly enjoyable one. From personally confirming my booking before I even flew into Hanoi, they made my maiden trip into Hanoi a truly memorable one with their attentiveness and kindness.The breakfast buffet was more than sufficient, and with a separate menu that you could choose your special order from that is made from scratch upon request, you will definitely be fueled up for your adventures in Hanoi. The concierge was swift in helping out in giving out directions and recommending local fares, this was something I appreciate because I would like to be immersed in the local culture as much as possible. I only have pleasant things to say about this little boutique hotel and the hotel staff that grew to become my family despite the few short days. I am looking forward to returning to Hanoi and staying with this hotel again. Thank you .
    Hodnoceno 02 ledna 2019
    Dear Gerhard, That is so interesting to learn that our hotel has been chosen during your visit to Hanoi. We will continue to provide our guests will high standard service and facilities, served by a team of dedicated and professional team and do hope to have another opportunity to welcome you back. Thank you once again for your patronage and see you again.
    Odpověď z 05 ledna 2019
    The Hanoian Hotel
    10,0
    Vynikající
    Gerhard – Německo
    Rodina se staršími dětmi
    Superior
    1 noc, prosinec 2018
    Best Stay in Hanoi ”
    Genuine professional staff, in the middle of old town, Great breakfast I've stayed in many hotels in the world, honestly this is the first time I felt warmth from the staff. These young, professional group of staff are very well conversed in English, genuinely friendly & interested in making everyone enjoying their stay & they even asked us for feedback in improving their hotel services better & promised to make a change in whatever lacking.The room was clean & comfy (especially those pillows!)Very good breakfast too. It's definitely exceed our expectations!! Thanks a lot !
    Hodnoceno 02 ledna 2019
    Dear Gerhard, Thank you very much for your lovely and very kind review. I am delighted to know that our service far exceeded your expectations. I would like to thank you also for your very kind comments towards our staff who was helpful and enthusiastic. We are very much looking forward to your return and the team and I will be delighted to continue to serve you with warmth and all the attention that you deserve.
    Odpověď z 05 ledna 2019
    The Hanoian Hotel
    10,0
    Vynikající
    Gerhard – Německo
    Rodina s malými dětmi
    Pokoj Deluxe
    1 noc, prosinec 2018
    Value for Money ”
    Friendly & helpful staffs, Excellent breakfast, good location We are given early check in around 11am. Staffs there are all very helpful and friendly. They even recommended us where to have good and cheap meals. They showed us the ways around. The staffs always greet us and always provide their best service! The breakfast was excellent - great spread of choices! We really didn't expect this! All the staffs came to help us with our luggages to our car when we depart and politely greet us safe trip - a very personal touch !
    Hodnoceno 02 ledna 2019
    Dear Gerhard, How wonderful to read your detailed comments about your recent stay at the The Hanoian Hotel ! Thank you very much for sharing your experience. We are delighted that you enjoyed the services of the hotel. Our team strives indeed to make every single guest feel like royalty as they deserve and they will be thrilled to hear that they achieved their goal. We truly hope that you will have the opportunity to visit us again soon and maybe you will be able to stay longer on that occasion. We are all waiting for the opportunity to welcome you back!
    Odpověď z 05 ledna 2019
    The Hanoian Hotel
    3,2
    GOH – Singapur
    Samostatný cestovatel
    Pokoj typu Deluxe Balcony
    Nocí: 3, prosinec 2018
    Worse hotel ”
    Cons: The water coming out from shower head is so small. The body towel and the face towel are so smelly even though it was being changed everyday. It’s definitely not the same as it seems in the photos. The hotel are so old, the furnitures are very old as well. I booked for a deluxe balcony room (about 323 sqft) but in actual fact, the room is very small, about 200-250sqft. I stayed in room 705. The choices of breakfast are so little, the restaurant are so small too. About 6 to 8 tables only and I have a pressure of rushing to finish my breakfast so that I could give my place to someone else, I couldn’t even enjoy my breakfast. It’s the worse hotel ever and I won’t ever return back to this hotel anymore. Pros : Staff are very friendly and helpful.
    Hodnoceno 02 ledna 2019
    10,0
    Vynikající
    Kim – Jižní Korea
    Rodina se staršími dětmi
    Pokoj Deluxe
    1 noc, prosinec 2018
    Exceptional service, location, price & facilities ”
    From the moment we arrived, we were provided with exceptional service. Nothing was too much trouble - taxis , restaurant recommendations, translations etc. The staff went out of their way to pre-empt our needs and offer suggestions to help us with our plans. The room was spotlessly clean and had everything we needed as did,bathroom which was also spotless. There is a lift in the hotel. The street facing hotel was quiet. Breakfast was the best we have had in our 2 trips to Vietnam with pancakes even on offer which were a hit with us and fruits, bread and yoghurt and cereal for the vegetarian. From the moment we arrived in a private taxi organised by the hotel to the farewell at the door of the airport transfer vehicle as we departed, the service was personal and exceptional. We even received an email from the devices manager 2 days later thanking us for staying and wishing us well for the rest of our trip. We would stay again !
    Hodnoceno 01 ledna 2019
    Dear Valued Guest, Thank you for your encouraging and supportive review! We are glad to learn that your overall stay with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.
    Odpověď z 05 ledna 2019
    The Hanoian Hotel
    10,0
    Vynikající
    Kim – Jižní Korea
    Rodina s malými dětmi
    Pokoj typu Deluxe Balcony
    1 noc, prosinec 2018
    Great services ”
    The staff very helpful, easy to communicate with them as their English is excellent . The room very nice , clean and got orange , banana, mineral water etc for complimentary. Breakfast very good, so many option in varieties. Services from their staff what make our vacation unforgettable . Definitely will recommend to others. Thank you !
    Hodnoceno 01 ledna 2019
    Dear Valued Guest, We are flattered and truly elated to read this wonderful review. Thank you so much for taking the time to share your experiences at our hotel with others. It was our great luck to be the choice for your relaxation from the hustle and bustle of the city. And it is always such a joy to know that our passion for excellence service is being felt by our guests. We do our utmost best to ensure that each guest’s stay with us unique and special – this is through the simple personal and thoughtful gestures to meet your every needs. We are also glad that our team were able to assist you with every aspects of the stay. We appreciate your endorsement and hope we will have the opportunity to host you again in the future.
    Odpověď z 05 ledna 2019
    The Hanoian Hotel
    8,4
    Skvělé
    Hin – Hong Kong
    Pár
    Superior
    Nocí: 3, prosinec 2018
    Good service ”
    Good service: we asked about the hair drying built-in in the bath room is very weak. Then they gave us a normal hand carry hair dryer when returned room. On the 2nd last day they asked to provide a free upgrade of room but we don’t want to move / pack. We live on the 2nd floor and the cooking sound at 7am is too loud to wake us. But overall it is a good hotel with good service.
    Hodnoceno 09 prosince 2018
    Dear Hin, Thank you for taking the time to write this wonderful review of your recent stay at The Hanoian Hotel. It fills me with great joy to know that you had a great experience whilst you were staying with us and in particular you very much enjoyed your stay at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back to The HanoianHotel in the very near future.
    Odpověď z 05 ledna 2019
    The Hanoian Hotel
    10,0
    Vynikající
    Anders – Norsko
    Samostatný cestovatel
    Pokoj Deluxe
    Nocí: 7, listopad 2018
    Best staff ever! ”
    The hotel is very nice. It’ s placed in the Old Quarter and it is a short walk to everything. The staff in the hotel are willing to to everything to give you a good stay in the hotel and in Hanoi. They are not only taking care of you, but also any lokal friends visiting you at the hotel. If you have any problem during your stay they will do their best helping solving it.
    Hodnoceno 25 listopadu 2018
    Dear Anders, We are flattered and truly elated to read this wonderful review. Thank you so much for taking the time to share your experiences at our hotel with others. It was our great luck to be the choice for your relaxation from the hustle and bustle of the city. And it is always such a joy to know that our passion for excellence service is being felt by our guests. We do our utmost best to ensure that each guest’s stay with us unique and special – this is through the simple personal and thoughtful gestures to meet your every needs. We are also glad that our team were able to assist you with every aspects of the stay. We appreciate your endorsement and hope we will have the opportunity to host you again in the future.
    Odpověď z 03 prosince 2018
    The Hanoian Hotel
    10,0
    Vynikající
    David – Malajsie
    Samostatný cestovatel
    Superior
    Nocí: 4, listopad 2018
    Perfect Stay”
    The service by the staff are excellence. Willing to do the extra mile. That differentiate the services from others and people would want to return to this hotel. From janitors to door service, all of them greet you with smile and sincere heart to help you during your stay. Keep up the good work guys.
    Hodnoceno 22 listopadu 2018
    Dear David, Thank you for your encouraging and supportive review! We are glad to learn that your overall stay with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.
    Odpověď z 24 listopadu 2018
    The Hanoian Hotel
    8,8
    Skvělé
    Ti – Singapur
    Pár
    Pokoj typu Deluxe Balcony
    Nocí: 3, listopad 2018
    A class of its own”
    Superb service provided by each n every staff in the hotel. From the door man who never fail to greet whenever they open the door. The bellhop who seem to enjoy his work so much his strides seem to be on air even when carrying our luggage. And the service crew during breakfast every single morning who are ever so helpful to our every request. It’s their smile n attitude which makes the breakfast so much tastier. And finally the front desk team. There’s just so many person n things I want to commend about but that will make wat they did seem too simple. Everyone of them try very hard in even the smallest task and the result is this deed of theirs stay for life In the guest. I must give special mention to front office manager Kate. Even till the last day sending us off on a taxi she gave special instruction to make sure my cab send us to the right part of the airport. First thing I got off the plane I received a lengthy follow up email from her regarding some minor Feedbk pertaining to shower drain gage. She had displayed exemplary svc that Shame the service industry in Singapore. However she look overworked n will need a good rest to recharge and the boss must give a raise before some other hotels get her to jump ship. The mgt need a recharged staff to lead the team to greater height. I hv stayed in many 5 star hotel but i feel more of a business transaction than a guest. The Hanioan hotel is a class of its own. Keep it up and keep up the smiles!
    Hodnoceno 05 listopadu 2018
    Dear Ti, Thank you for your encouraging and supportive review! We are glad to learn that your overall stay with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.
    Odpověď z 06 listopadu 2018
    The Hanoian Hotel
    12345
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